Mercure Tangerang BSD City

Facilities like Padel, Bike and Gokaart.

N/a

breakfast choices was good. staff were very attentive and helpful.

Right next to the mall so easy to find something to do and the room was small yet very comfortable

The shower pressure wasn't strong enough but good enough to have a pleasant shower

Хороший, добротный отель. Персонал очень вежливый.

Breakfast staff, servers, cooking staff and cleaners all excellent, including Manager Fernando. They all had welcoming smiles and friendly manners. The coffee station man, Pak Ilhan, was very good, remembering your order when returning for a refill. Breakfast selection, especially the fresh bread, baked by Pak Agung, prizewinning. He was introduced to us by Manager Fernando. We spoke of our appreciation of his skill.

Room safe almost at ground level; one has to kneel on floor to operate.

Fantastic property, comfortable rooms and friendly staff! The food was fantastic, and the breakfast had a wide range to choose from.

Staff was very friendly and helpful, although they didn´t really speak English. Nice working space for our team meetings. and nice breakfast.

Lights worked a bit weird on some of our rooms and toilette lid looked a bit old and chipped. Unfortunately swimming pool was under repair (not lucky with the pools at hotels lately!) and although they offer to send us to another hotel it was really not convenient and we didn´t end up doing it. As with all hotels in indonesia they don´t provide invoice as they consider booking is hte platform that should give the invoice.

Uitgebreid ontbijt en goed. Personeel zeer vriendelijk. Parkeren is gratis, geen tijdslimiet. Kamer redelijk ruim. Voor sportliefhebbers, paddelbaan aanwezig...

In de kamer weinig kastruimte....

Room was nice

Gym wasn’t good and small pool was under maintenance

the location near the mall is okay, lots of food there. suite room is very relaxing. tv also good. free netflix is very aprreciated. overall staff also are very nice

what i dont like it the fact if im in the bathtub i cannot open the blinds without worrying people from outside looking in. since i can see the bathroom & room from outside when i walked from the mall to the hotel

Very conveniently placed close to the mall? The facilities are also well maintained and everything was delivered as promised. The staffs were also kind and helpful.

“The room is clean, modern and visually pleasant.”

The Mercure Jakarta BSD City offers a clean, modern and visually pleasant room. Unfortunately, everything else falls far below the standards expected from a hotel within the group. The service is clearly failing at every level. The examples below are only part of the issues encountered: in just two days, there were numerous and repeated problems. Room service took more than one hour for an extremely simple request (just water), and it was even forgotten before I had to follow up. This is simply unacceptable. Another telling example: when I asked for a car with driver for the day, I was told it had to be booked seven days in advance. In Jakarta, where this kind of service is readily available almost instantly everywhere, this response is incomprehensible and reflects a clear lack of professionalism. The bedding is also disappointing, especially the pillows, which are extremely hard and uncomfortable, directly affecting the quality of sleep. Finally, the breakfast is far below expectations. The selection is limited and heavily oriented towards local tastes, with no real international alternatives, and the overall quality is poor. In summary, despite a decent room, the overall experience is bad. The level of service does not match what one would expect from a hotel of this category. I do not recommend this property.

La localisation ainsi que la gentillesse du personnel et le confort de la chambre

La piscine au milieu de la salle de restauration et la salle de sport petite avec peu d'équipements

Fuara konumunun yakin olmasını ve fuara servis olanağı bulunmasını

Çok gürültülü yemek saatlerinde Yabancılar için kahvaltı seçenekleri çok az Peynir neredeyse yok Tum yemekler çok ağırdı kahvaltida

Lage, Zimmer

Gastronomie... Obwohl eine internationale Messe stattfand, gab es nach einem Abend kein Bier mehr in der Bar und jede Nachfrage wurde abgewiesen

That is very close to the exhibition center and close to the Aeon mall which has lots of restaurants. The room and bathroom are very ample.

The food offering was limited compared to other Mercure hotels. No fillings in the omelete or any yoghurt and/granola. It is spread over a long narrow area. BAD DESIGN. The room does not have a proper office chair and worktable.

Clean , modern, spacious

Near to my concert hall

Just the view. As there is a another condo blocking the nice view

The breakfast was excellent and staff were very helpful

No hand towels in the room. And toilet paper not replenished

部屋の飲料水は、ボトルでの方が安心できまれ。蓋つきのタンブラーでしたが、開封されていてもわからないので、未開封栓ボトルをお願いします。 テレビしたのUBに繋げても充電されなかった。

The bread section was too far away from the main courses.

Hotel stategis dekat dgn aeon mall, kamar nyaman.

Kolam renang berdekatan dgn padel hotel & restoran, jd terlihat crowded, apalg kmrn pas weekend liburan sekolah. Tdk ada taman utk bermain anak, tp di flyernya booking masih ada, pas dtg ternyata sdh diganti dgn padel, mnt tlg utk di update agar customer tdk kecewa, apalg sy punya anak yg senang main ditaman.

Cozy and nice room.

The area of the swimming pool too close to restaurant.

Lovely staff, perfect and clean room!

Food was good

One of the elevators stopped working for me on the last day

Very good location to freeway and mall. Staff were very attentive helpful and polite.

It seems as if it’s a little dated, even though it’s quite a new hotel. Lighting in the bedrooms was dull. The bathroom sink did not drain very well and the shower leak into the bathroom. Electrical switches to the room did not work when we arrived. However, staff dealt with these issues very promptly.

Clean and organised Breakfast very good

Should make a better place to sit outside More comfortable chairs

Like that Aeon Mall is just across the road where many food was available.

Les choix pour le petit déjeuner sont nombreux et changent d'un jour sur l'autre. Produits frais et de qualité

좋았습니다

Clean, and perfect location

The breakfast menus needs to be more varies

Kahvaltısı , personel güleryüzlü idi, duş basıncı iyiydi

Hazır su şişesi yoktu ( günlük)

The variatif from breakfast not so much. And too much “learn and new” staff was doing they job.

Bathroom

Breakfast need more variant

Location

No work desk. Breakfast quality average. Poor gym.

Sehr gutes Hotel in der nähe der BSD-Mall

Very great service, staff helped with all our questions, breakfast was amazing

Everything

Just did not order room with breakfeast, so I did not have the chance to try the food

Walking distance to mall and supermarket, walkable nearby, modern hotel with excellent service from Accor Group

Quite expensive for outside Jakarta

Tutto perfetto

Spacious and clean. Staff friendly and helpful