Hotel Centro Sonoma Wine Country, Tapestry Collection Hilton

I LOVED THIS HOTEL! I was going to a comedy show at the casino nearby and the location is just great you have everything within a 5 minute radius. Plus living in luxury on a budget

The door was a little funky… you had to really push down to get the door open which we had a couple technically difficulties for us

Freeway accessible, great location & safe.

No complaints really, it was a great stay.

Salt water pool was a plus

Landscape surrounding was bland

Je kan alleen gebruik maken van gratis Wifi als je je eerst aanmeldt voor het Hilton loyaliteitsprogramma. Dat zou niet moeten. Gratis Wifi is tegenwoordig iets dat je zonder drempels op te werpen zou moeten aanbieden aan gasten.

Nice location, clean and daily afternoon wine tastings.

Water pressure in bathroom sink was a trickle. I was on the ground floor, and the room appeared to only have see-through curtains. Walking outside, I could see there was a shade that could be pulled down behind the curtains, but it was too high for me to reach. When I mentioned it at the desk while checking out, they said there was a cord. I didn’t see one, but I could have missed it. If I had mentioned it earlier, I’m sure they would have resolved the problem.

Comfortable room, dog friendly

Nothing

Clean, convenient, staff was very friendly and welcoming.

NA

Pool and spa. Layout and clean room

Free parking

Great location and nice rooms. Looks almost new and the lobby is a great place to hang out. Did not get breakfast though.

Nothing.

Die Lage ist super. Der Ort ist schön. Sonoma Valley ist generell einfach schön. Die Poolanlage macht einen tollen Eindruck. Alles im allen schön!

-Wenn man die Fenster schon nicht öffnen kann. Dann braucht man wenigstens eine Klimaanlage, die nicht so laut ist. Allein wenn man die nur auf "lüften" stellt ist es zu laut für die Nacht. - Sauberkeit des öffentlichen Bereichs. Der Lounge Bereich muss morgens sauber sein. Da lagen überall noch Krümel und Getränke Flecken vom Vorabend auf Tischen und Boden. Der Mülleimer, direkt am Haupteingang, der war 24h übervoll und Müll wurde schon nebendran gestellt. Das muss man doch gesehen haben?!

It was great!

Can’t think of anything

Location

Other guest and customer services

The bed was very comfortable and it had good coffee machine that uses k cups.

Shower head wasn't that strong

It’s beautiful

I don’t like that you have to wait till 4pm to check in.

Stilvolle grosse Lobby mit Bar und kleinem Restaurant. Möglichkeit zum Draussen sitzen. Grosse, schön eingerichtete Zimmer mit Kaffeemaschine.

Muy bien ubicado

So convenient, clean and it was close to everything.

3$water in the room, by the coffee machine.

Coffee was freshly brewed. Breakfast was good, not terrific.

We have stayed here before and it's under new ownership. The facilities have not changed.

Our pull out sofa bed only had a mattress sheet that was dirty and no blanket or pillow. Our fire alarm in the room looked smashed in. Our bathroom also had no fan so plan on bringing a candle or some spray.

Location

Clearness and staff qualifications

I couldn't get a paper receipt from the hotel because I booked with you.. And then when I went to booking.com for my receipt I couldn't find out how to get a paper receipt from you.. Getting a receipt should be easier. For that reason I won't be using booking.com anymore.

Clean. Nice.

Elevated was broke. We were stuck for about 10 min

Great customer service

Breakfast very expensive

Temperature control vent aimed directly at the head of the bed! Lousy bartender…

Conforto, limpeza, praticidade, ideal para viagens cujo objetivo seja a região dos vinhedos.

Mais opções no menu do café da manhã.

Clean, centralized, and staff was always nice and helpful

The first room we got had a moldy smell but they changed our room right away

Great location and nice rooms. Good breakfast and we took the shuttle to Venue.

Location and comfortable bed.

Breakfast omelette is a little bit overpriced and tasteless

Very modern and kept clean!

We did not have an ice bucket in our room. Which is not a big deal really.

Location

No clock in room no luggage stand, bar closed too soon

Exquisitely clean.

Our stay at Centro is always pleasant, our room is equipped, excellent service, the front desk staff are friendly, pleasant, and awesome, Jed, Ayushi and Tristen. We love hanging out at the bar, and the restaurant. The lobby is very inviting. Rian is so friendly, always making sure that we are attended . Aurora the Operation's manager is so accommodating and sweet. Everyone is very respectful. Love it here.

We’ve stayed there often. Only disappointment ever was no advance that the hot tub was not workin

My experience here has always been wonderful. Front Desk personnel is always welcoming and professional. Ayushi always makes the stay pleasant.

Our stay at The Center Sonoma Wine Country, Tapestry Collection by Hilton was absolutely fantastic! From the moment I arrived, the staff made me feel welcome and well taken care of. The hotel has a stylish, modern vibe while still feeling warm and comfortable — our room was spotless, spacious, and beautifully designed, with a cozy bed and all the amenities we could need. Blue tooth Speaker Mirror in the bathroom 🙌🏼 the Jacuzzi is open till 10 PM. 🙌🏼The location couldn’t be better — close to EVERYTHING, but still peaceful and quiet. I also loved the friendly team at the front desk who were happy to offer recommendations for nearby wineries and dining. Thank You to the front desk: JED, AURORA & Thank You to the CHRISTINA (Sales Dept) Overall, a truly memorable stay. I’d definitely come back and highly recommended!

I stopped while traveling, and visited the bar for a beverage before heading back out. The bartender Candice was very friendly greeting me and helping me with refreshments before heading out again. I felt very welcomed, and her conversations helped me relax from the focus of the road. Great personable experience, hotel lobby was very clean and welcoming. Front desk gentlemen, Alex, maintained eye contact while greeting me. I’ll be sure to consider the hotel for future stays, thank you.

Accommodating, thoughtful and professional-Jed is a gem! He drove us to and from our event and later jumped into concierge role as well!

I had a nice check in experience with Jed. He had my wine glasses I requested only 1 hour ago in the room upon check in. He also provided information such as all the amenity hours which I hadn’t received here before.

The hotel was nice. We did have an issue with the pull out sofa but staff handled it quickly. Great location for a quick drive to the casino. Close to Charles Schultz museum. Both were great fun.

OK room. Lacks many items. Staff ok. Yes, pet friendly room. Didn't use the pool. Only there for my daughters bridal shower. I left 1 day early to drive back to my home in Idaho for reason's and was not refunded. I will never use Hotels.com again. Other people I talked to who was staying there also were unceded as well.

Nice modern hotel

Clean room, nice bathroom, big fireplace in lobby, EV charger

Very good clean rooms and good staff. I was not aware of the guest have to pay extra for parking and hotel is not even in downtown like area

Clean

I don’t have any pets and I don’t use the pool. The TV has KQED which is good.

Great

Everything was Great had a good stay

I had a nice stay

Everything is great. Ayushi is wonderful. She's so pleasant and very accommodating! We should definitely come back and stay here.

Great service every time I stay here.

Hotel and bedroom was very clean. Bedroom was comfortable and spacious. There were some Tesla charging stations in the parking lot, free of charge. We stayed for only one night, but we like the hotel.

Wish they had breakfast

Nice room and amenities, staff was helpful. But 4 times the fire alarm went off while sleeping. After 10pm then 3 times around 5am...Crazy loud and frightening for our daughter. Left a msg with the front desk..waiting for a response. .

I love how pretty and inviting it looks, how I wasn’t lost just waiting for someone to guide me. I loved that they gave us a few card for drinks and how the charge for parking after trip and don’t have to be worried about paying when you get there.

Candice is amazing! Best bartender ever. So innovative and kind. She loves to talk to ya and knows a lot about the area. Go see her!

I asked for an early check in around 2, they said no problem when I called in the morning and again at noon. My room was not ready until 3:15

In short, it was such an awful experience I wrote a 3 page letter to corporate office! The operations manager on duty was so aggressive, rude, and unpleasant. A few highlights: The blowdryer had wires exposed and shocked my mother. The phone in our room was non functioning during our entire stay. The refrigerator was non functioning and all the food we brought with us (3 hours on an ice chest) was spoiled the next morning! There is a homeless shelter that is separated from the parking lot by a chain link fence. The view is of the homeless shelter from your room window. There is a drug testing facility across the street, and a police station next door! Will NEVER RETURN!

I love the pool's warm water in the evening and the hot tub!

Loved the Beds super comfy. Also we are coffee drinkers the two water bottles were $3 each in the room and I didn’t see a microwave in my room we had to go out and buy some water bottles . We didn’t bring our left over food because we wouldn’t be able to heat up in comfort of our room

Terrific property! Clean, new, stylish and comfortable. We loved our four day stay here. The property is really new, in great condition and generally upscale in its amenities and finishes. Bar staff was particularly friendly and we had a great stay.

Very close to Graton Casino

Nothing. Shuttle service was great

very nice bar and lobby. Decor was upscale. Stayed to see Chicago.

Fresh, clean, pleasant ambience inside and out

Paying to park

The check in time said 3:00pm on Expedia and on the plaque that is directly behind the check in desk but they told me check in was at 4pm. I came at 3 and thought an hour was okay of a wait but I come back at 4 and it’s still not ready. The room wasn’t ready until 5pm and I was tired after traveling and just wanted to be in my hotel room. They eventually put us into a whole different room which didn’t even have a microwave the fridge was about the same size as the travel safe in the room. There wasn’t soap in the bathroom to wash our hands. This was my first time at a 4 star hotel and it was honestly disappointing. I’ve stayed at 2-3 star hotels with better amenities/service. I expected more is all I can really say

Candice F, amazing server… needs more days ; these hotel isn’t lively without her… hotel Centro, if you don’t give her more days.. it is your loss

Enjoyed our stay. There was a smell outside the hotel that discouraged us from using the outdoor pool but otherwise no complaints

There was also ants

Booked a nights stay with prepaid breakfast, however, their dining room is tiny and only have a few tables. We ended up not being able to eat due to the restaurant/lobby not having enough space to accomodate. The room and bathroom modern and comfortable. As for breakfast, you afe better off eating at the black bear diner which is 2 minutes away.

Super comfy beds and great weekend stay

Excellent place. I love it before it got a name change and I still love it now. Staff is cool and the location is awesome.

Greated as we walked in. Eady checkin. Went to the Rusdian River for a day in the water and sunbathing. I received a text if there waa anything we needed. Love this extra simple step!

Perfect location to the families. Like the remodeling done to the lobby. No charge for electric car charging, Bed was comfortable.

Didn't like the daily parking fee. That was new charge since it was taken over by Hilton. quality of dinning was better before. Need to upgrade the cooking staff. Also, I used to get two bottles of water as a Hilton Honors member. Not anymore, you have to be a silver member to received free bottle of water.

Great location- central to so many things within an hours drive. We absolutely loved it. The bed was very comfortable! We both slept great - didn’t have that feeling where you can’t wait to get home to get a good nights sleep. We came home rested- it was wonderful.

Came in with a friend for a beer and a light bit to eat. Fun bartender Candice Ferreira Great service and friendly conversation.