Jay chand chowk
Jay chand chowk, Mahatma Gandhi Road, Lonavala - 410400, Maharashtra, India- Monument
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation:
Experience a lavish stay at The Orchid Lonavala, located just 7 km from Bhushi Dam. Each room is equipped with air conditioning and a flat-screen TV for your comfort.
Top-Notch Facilities:
Indulge in the outdoor swimming pool, restaurant, and bar during your stay. Take advantage of the concierge service, valet parking, and free WiFi available throughout the property. Enjoy a 24-hour front desk, room service, and currency exchange for your convenience.
Scenic Surroundings:
Explore nearby attractions like Lion's Point and Tiger Point, located 12 km and 13 km away respectively. Wake up to delicious Continental and American breakfast options every morning.
Book now for an unforgettable experience at The Orchid Lonavala.
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
21 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-130 cm wide)
Room details
30 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
33 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The room ambience was very good , we had booked the junior suite
All good
Checkin was quick
Housekeeping was poor
Location
Nothing as such
Average food , they are not upto mark Tea or coffee served cold even on a la carte orders.
Food
Room size, food
The location is very good.. staff is good.. rooms are clean.. food is also amazing... Breakfast was also good.
Spacious Rooms. Clean. Food is also good
None
Spacious and clean rooms
None
Staff were quiet good and very cooperative
The gamezone dont have adequate things to operate, like carrom board without boric powder, pool table white ball was missing.. And slider was missing for slide game
Staff was supportive
House keeping supprt
Location was on the main road to the one end of Lonavala.
Again Location as it is midst of concrete jungle and to the highway
Good
Nothing else
Location, food, cleanness, staff, chef, hospitality
“Too popular” I want to extend my stay, but it has been fully booked
Cleanliness and location
Shortage in Cafeteria staff.
Location is good, room size is big enough for a family of 3, food is decent,.. although the hotel lacks amenities and maintenance of existing amenity spaces.
Pool is small, games room in basement is very basic and provided just for the sake of it. Since the hotel is completely AC with rooms devoid of balconies, some sit-outs on every floor and ground will be good for guests to get fresh air and spend some time in the hotel outside the room.
Love the orchid lonavala
Food rate is bit higher
The stay was excellent and the staff was very friendly and attentive to all our needs. The food was superb and the breakfast spread was awesome. We really enjoyed two nights at this hotel. Will definitely recommend this hotel to our family and friends. I would certainly visit this place again in near future.
Nothing to comment on.
.
.
Rooms, room service, breakfast and the staff
Nothing
Good location, good breakfast
Wash rooms can be bit better
Every thing was superb except frequent power cut during the night which mafe thd night uncomfortable.
Powecut solution can be better.
Breakfast was good. Room was spacious. Staff were helpful and friendly. All the amenities provided in the room were decent.
One slipper in the room would have been good. 1st day wifi gave us lot of trouble after 2-3 complaints it was fixed.
Location
AC was leaking water, bathroom door was hard to close, flush was broken, room had the moist smell as if not used for months. We checked out a day early but they did not give us the refund stating we need to inform 48 hours prior. Whereas cancellation was mentioned free while booking.
Stay was calm and pleasant.
“Lonavala is always beautiful during the rains, but the hotel could have done more to handle the damp, rainy odor indoors. It affected the otherwise pleasant stay.”
Cleanliness and staff behaviour.
Food options were limited. Dinner that we had was a fixed menu to chose from. This should be mentioned in the details while booking. Even breakfast spread was limited with bakery items not very fresh. Games zone was not maintained at all. Felt like it was a bunker.
Room
* No valet parking facility, which is surprising for a 4-star hotel. * No bell boy available to carry luggage; reception staff informed this service is not provided. * Bathroom is too small in proportion to the room. * Hair dryer was non-functional during our stay. * No doormat at the room entrance – quite inconvenient during rainy season when guests return wet from outdoor activities like waterfalls. * Dustbins are open and lack lids – not very hygienic, especially in the bathroom area.
There was cockroach in the room Hand towels missing in bathroom Shower cap missing in toiletries Bath gel missing. Instead there were 2 bottles of shampoo Overall disappointed with the stay for the kind of money we paid for the room
Not as comfortable as expected
Services like pool,gym,Concierge were not available for use.Restaurant is average.Price of Food is very high and Breakfast is not complimentary.
Overall it was good,but bed size was too small,food was not good in restaurant.oitside food was not allowed that'll bad
Location and decent room space .. all good .
Staff knowledge on day to day ops related .. needs more training in process and hospitality.. forgot about th room keys had to come back again to reception to get the same . Food was not warm and they all looked concise without any proper method to ensure food is kept warm , before getting over getting replenished ..
Location.
Very Expensive. Water Logging in the Shower Room. Broken Levers. Strong smell in the room. No cloth Napkins in the Restaurant. Ordinary Breakfast Spread. Mattress Quality average. Food items are Expensive. At the price they charge, everything should have been better. Except for the Employees & Security behaviour nothing was satisfactory.
The location, staff behaviour and the food
Room service needs improvement
Clean and decent hotel
the hotel denied such booking refrence number and told me to book it separately on their end to get their extra share of the profits
Location and decorations are good
Location only
The checkin process was too slow . Staff seemed annoyed and careless . The room beds are extremely uncomfortable had a severe back ache , room service food was okiesh they had very few options in beer. Promoted offers and still dint had enough inventory Highly disappointed
The stay was good, but the food we ordered for dinner was not satisfactory at all was very disappointed.
It was nicely served & hot Lot of options were available to make choice
I feel everything was to our Likings
Very nice and clean Hotel.
Spacious rooms, good service and hospitality. Accessibility to areas around.
The prime feature is the location, on the main road and proximity to Mum-Pune expway connector (exit/entry). Decent size room and beds. Good staff.
The breakfast , though quite a spread they need to work more on quality. A classy breakfast sets the entire day especially when staying for work. There were power issues ,and the DG backup didn't kick-in. But I assume this was one-of-its-kind situation. May not repeat every time.
Nice property. Liked the cleanliness and upkeep. Staff is very customer friendly
I wish they can create a small gym for workouts
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.15/10Several complaints about room cleanliness and missing amenities affected the overall perception.
Service
8.65/10Staff were generally helpful, but some training issues were mentioned.
Location
8.65/10Location was frequently praised, seen as a key benefit for guests.
Room Quality
8.15/10Rooms were spacious but some issues with AC and odor noted.
Amenities
7.65/10Limited amenities and some maintenance issues raised.
Value for Money
7.65/10Concerns about the price given the quality of facilities.
Food and Beverage
7.15/10Multiple complaints about food quality and limited options.
Overall Experience
8.15/10Overall positive but several areas highlighted for improvement.