The Cock House

No breakfast

N/A

No water, grahamstown as a whole doesn't have water! Borehole water as salty as seawater

No water no pressure ,but it was fixed.

Comfortable bed, clean linen, wifi, manager enquired about our stay.

Unfortunately the shower was cold but we told the manager.

Clean, comfortable, good location

A few small things that need attention like the shower head that was broken

Beds were comfortable. Donkeys in the streets that are true to Makhanda tradition.

Location is terrible, you don't get the historical feel of the building as you enter round the back and the photos are not true to the feel of the property. Rooms are small and the carpets are dirty. Self catering facilities are not great.

Everything. Everyone is so helpful at all times. It’s definitely my go to place when I’m in Grahamstown

Nothing

The room was clean

Clean, spacious and well furnished rooms with en-suite bathroom

Walls are not very soundproof and the water pump can be noisy at times

Rooms very spacious, cupboard space, comfortable beds. Staff very accommodating and friendly.

Roads to get to the hotel not in great condition.

Great bed and great shower. Nice and spacious, I was very happy.

N/A

The venue was nice and peace and exactly what we needed

The is not thing about the venue that was problematic the only thing that was troublesome was external factors like Mr D

Was a great location for our purpose. Very neat and cosy

Airconditioner was broken. Error light would not go off so whole night fully lit! Bedside lamp did not work. No hot water in the morning.

The Cock House is a hidden gem. The rooms are very functional. Fantastic linen and pleasing decor. Enough hangers in the cupboards, bathrooms are fresh. The staff are very willing to accommodate requests. There a quaint but stylish Grahamstown feel to the establishment.

Nothing

The place is very clean, spacious, close to amenities and very family friendly.

The wood/planks supporting the bed in the front were broken before we got there.

The host was friendly and willing to fix whatever we require and with no time

They need to add more curtlary e.g knives rather than table ones also they can add airfreyer since they do not provide breakfast they only have microwave

The rooms were comfortable and it's close to the center or town and the staff respond quickly when you contact them

You take time to clean the room for a longer stay guest or please keep cleaning tools in room maybe that can help

Nothing.

Filthy carpet and filthy mats in rooms. Maggots spilling from under the large mat in first room I was given. I lifted the mat because it was not laid properly only to be met with clumps of maggots. Large mat in second room just as filthy. Only difference was second room had vinyl flooring and not carpet. The vinyl floor made second room bearable. Outside mats on which to clean your shoes before stepping into room are covered in bird poo. Area outside rooms also filthy. Mechanism to change from side to overhead shower not working. A screw sticking out of where such a mechanism should probably be.

Washington was patiently waiting for me.

The environment, the host Mr. Washington treatment.

Was very comfortable and relaxing

The was a power outage during my stay

Nothing

Misrepresentation, the property was not what I saw on the pictures.

The price, the location

The water wasn’t hot, the hand shower didn’t work and there was no real coffee.

Bed

No privacy, no wardrobe.

Private and secure. Clean and comfortable. Owners/staff very accommodating and friendly.

No complaint.

The location is in a peaceful and secure community. I really appreciated the quiet atmosphere of the neighborhood, and the hosts were incredibly kind and cheerful."

Nothing

The place is neat, secure and very close to town and the University. The staff is very polite and understanding, ready to assist where possible. The owner is very polite together with the staff members. We really eanjoyed our stay. The bathroom and kitchen spaces are big and very descent. Also there is running water always.

n/a

The room was well-decorated, well-ventilated and lovely and cool on the hot Makhanda weekend. The bed was really comfortable and all the technology was easy to use. There was a day when I didn't have water in the morning, and I did see one insect in the bathroom but I was happy with my stay.

The area can get a little noisy, but I didn't really mind that. The little patio has not been well-maintained wasn't so nice to look at (but wasn't a game changer).

Nothing!

Poor hygiene, false advertising, inconvenience because I ended up not sleeping at the venue and having to drive back home at night. The place is also very creepy! Bad service by the owner of the accommodation!

The interior design. The peaceful atmosphere

There was nothing I disliked

Didn't have

They don't replace towels and don't clean room

I honestly liked the set up, the aesthetic was please. Got help easy and quick when I got there.

The fact that Aircon wasn't blowing warm air.

Good for groups. Lots of beds in 2 bedrooms. Single bathroom, kitchen and seating area.

Nothing negative

Everything it's equivalent to five star and service

Nothing

spacious and everything necessary available

carpets and furnishings a little tatty

Meals were not provided, were not part of the deal. Rooms were good and well equipped.

Our rooms were not cleaned throughout our stay

Should have had notice to bring own towels and toilet paper. Treated rudely when I enquired after the first night stay. Location and cleanliness good.

we did not get the breakfast as we left very early.

everything was fine

The rooms were spacious. Perfect number of beds, clean and felt really homey. I loved it all. And also not far from nearby shops! The service from the owners and staff was really great. They called, ckecked up on me while I was on my way and even offered to pick me up at the bus station. If that's not world class! We enjoyed our trip with my family and would highly recommend the Cock House should you ever be in Makhanda. Cannot wait to come back again!!!

The room was clean and comfortable with a small kitchenette.

The website makes it seem like this is a historical building. In fact, the main building and restaurant were sold, leaving a few motel-like rooms. They were fine, but you aren't getting a room in an atmospheric old building. Also, the location is a bit out of the way and not terribly salubrious. Gaining access was a bit of a hassle as there was no bell and it took a while to find someone to open the gate from the street and show us our room. There was an attractive garden with tables - but no chairs. So when the electricity suddenly died, you couldn't exactly sit outside.

The rooms were beautifully decorated and we had everything we needed, including air conditioner. The owner was very friendly and helpful.

The Cock house is not situated in a great area.

The apartment was clean and had comfortable beds and a satisfactory lounge and dining room area.

1. There is a taxi rank across the road which is not disclosed in the Booking.com advertisement. There is noise emanating from the rank on Friday nights and Saturdays. Litter was strewn on the pavement and taxi drivers played music loudly. This rank is adjacent to a busy shopping centre contains. Shoprite, amongst other shops. 2. There are no towel rails and facecloth hooks in the bathroom or shower. 3. The host was not readily contactable when we arrived and several phone calls had to be made by me and the proprietor of the restaurant on the premises of to remind him of our arrival. 4. The kitchen was under-resourced and contained no cutting board, bread knife nor a full compliment of cutlery. No place mats nor scourers etc were present. 5. There is a DSTV decoder, but it is not connected to any service. 6. It was not disclosed on the website that the apartments are on the second storey of the building. Access to the apartments (which ware upstairs) for the elderly and disabled would not be possible. 6. The photographs on the Booking.com website are misleading. They give the impression that each room will have its own kitchenette and bathroom and do not accurately show what the apartment/s consist of.

My family and I arrived late around 11pm, but the property personnel waited to open for us at that hour. Bedrooms and beds were more than enough in terms of number and comfort and we really had a pleasant night with good value for money. The rooms and bathrooms were clean and the place is situated in a safe quiet neighbourhood. My family agree that the facility deserves more than 5 star rating.Thank you Cock House.

Nothing everything exceeded our expectations.

Lovely gardens. Well renovated rooms which were comfortable and clean

Unfortunately it is across the road from taxi rank, however we didn't hear any noise at night

Property was neat. Host was very pleasant

A fan or Airconditiom in the lounge for summer season

liked the space.

there was no electricity for a long time on Saturday. The bathroom does not have rails for hanging. The stairs do not have rails for safety.

The property was beautiful and clean. It’s a very good deal for the price. The host was very kind and let us check in early.

The accommodation was great, I have no complaints. The unit was spotless and had everything we needed.

Nothing

I did not expect staircase but I also did not asked for a downstair room.

The accommodation was great and the room well serviced. The experience exceeded our expectation. There were great little touches - tea, coffee, fresh milk and rusks in the rooms etc.

N/A

Very clean comfortable rooms

No cleaning service / beds and rooms don’t get cleaned during your stay and no breakfast is offered

The rooms had comfortable beds, clean bathroom and lovely decor. The port and electric blankets are a nice touch for Grahamstown winters.

There was no daily cleaning service and no breakfast available.

It was excellent everything was more than I expected The owner was so welcoming I have arrived early that my check in time but I was given the room that was ready as I didn't have anywhere to go. I recommend the place to everyone who's planning to visit Makhada.

Nothing

Friendliness

Location