9/10
Reviewed Sep 18, 2026Very relaxing, the location is beautiful and the facilities are great!
The staff was a bit rude when we asked for a change of towels. This was after two days and not drying out. We were directed to reception to authorise replacement of the towls and even after that the staff was not very keen to assist.
10/10
Reviewed Sep 10, 2026Loved the facilities especially the indoor heated pool
Location
Bathrooms and beds
10/10
Reviewed Aug 29, 2026It was a truly beautiful experience with all staff members going out of their way to make our stay comfortable.
6/10
Reviewed Aug 28, 2026Het is een relatief goedkope locatie om te verblijven en je kunt er zelf koken wat fijn is.
Het huisje in zijn geheel is erg verouderd. Daardoor maakt het geen frisse indruk al was het wel schoon. De bedden waren matig. De keuken was voldoende toegerust.
10/10
Reviewed Aug 23, 2026Todo excelente, muy serviciales. Spa increible, muy buen precio y ubicación cercana al Royal Natal
1/10
Reviewed Aug 23, 2026Nothing
Everything, honestly so over rated. The staff were rude, the facilities were dirty, completely over priced! We checked in on Friday at 4pm and checked out on Saturday at 7.30am, we gave the keys to security and expected a call to ask why we left so early and nothing. They don't care, they got their money. Will never go back there!
8/10
Reviewed Aug 16, 2026Heat pools
Single beds
3/10
Reviewed Aug 13, 2026The area
The resort are old and need a series upgrade
9/10
Reviewed Aug 13, 2026Indoor pool and activities offered. The restaurant was great and they have a shop that has everything you need.
Limited kitchen utensils e.g two knives, two plates etc. but enough to get by.
Het zwembad was heerlijk en de kinderen vonden het heel fijn dat het verwarmd was (enige verwarmde zwembad tijdens onze reis door ZA). Restaurant is prima en schappelijke prijzen.
Het huisje was heel erg koud. Zo koud dat we er 's nachts door wakker lagen. Te weinig warme dekens. Oncomfortabele bank en badkamer slecht onderhouden.
The facility is beautiful
The facility is beautiful if the beds could be more comfortable and have heaters in the bedrooms that would be fantastic.
7/10
Reviewed Jul 24, 2026The hot pools are awesome
The beds were very hard
1/10
Reviewed Jul 24, 2026location is good outside facilities is the only good thing about this resort
everything, unit had a cold unwelcoming feeling. very unity cleanliness needs to be adhered to. the unit is run down and needs a serious upgrade. shower leaks when in use and messes the whole bathroom. lighting needs to be relooked at. provided more blankets or warmer blankets.
8/10
Reviewed Jul 21, 2026Environment and activities
Towels are not changed daily
8/10
Reviewed Jul 20, 2026Improvement from our last visit.
Refurbished Units
Demarcated streets and walkways
Improving race relations and tolerance amongst staff members
No bicycle provided this time
The archery place closed due to holidays
We missed the snowfall this time around
10/10
Reviewed Jul 20, 2026Well located and very neat and clean
Nothing.
Love the setting and the Afrikaans culture.
The heated pool, which was the only reason we came in this cold weather, had so many broken tiles that my little boys toes and knees was cut open both nights we used the pool. This is very unfortunate because the pool is otherwise perfect.
10/10
Reviewed Jun 30, 2026The property is clean and entertainment facilities are perfect for families.
Nothing
9/10
Reviewed Jun 24, 2026The clean facilities, friendly staff and great food
Nothing
9/10
Reviewed Jun 21, 2026It would have been nice to have dish towels to dry dishes as housekeeping only happened at midday and we needed to wash and dry dishes before then.
8/10
Reviewed Jun 13, 2026We had to check out a day early as there was an influx of guests for the weekend and we couldn't handle the noise and the crowds in the warm pool (There was only one warm pool open as the other one was being repaired at the time)
Lots to do with kids
School group
The heated pool
The house,
We liked the heated pools, the decorative plants, the size of the shower, the feeling of safety
The bedroom our kids stayed in had signs of mould behind the headboard. We did not feel comfortable with that for their health.
10/10
Reviewed Jun 1, 2026Everything
Nothing
7/10
Reviewed May 31, 2026Gr8 activities for kids.
Very relaxing atmosphere
Staff are friendly and helpful.
The indoor pool is far too hot to enjoy for a long period. Maximum 30 minutes. Would be nice at 36° at night and 32° during the day.
10/10
Reviewed May 31, 2026Heated water swimming pool
7/10
Reviewed May 27, 2026The delapidated roads in the area,, Bergville, etc will not see me again.
I would not recommend this to anyone!
8/10
Reviewed May 26, 2026The hot pool, restaurant, shops & sports facilities
Lack of bathroom amenities, ie soap, & very slippery shower floor
10/10
Reviewed May 14, 2026The breakfast was generous and buffet the first day. The place is well spread out with much space to relax and walk. The Royal Natal Park is also close by for day visits.
The wind was very heavy all night but no fault of the lodge. A fireplace in the room will be just great!
8/10
Reviewed May 14, 2026Quite and safe
Not offering breakfast for all
9/10
Reviewed May 14, 2026Everything
10/10
Reviewed May 14, 2026An excellent and well run resort with beautiful hot and cold pools both inside and out with slides and many facilities. Everything from restaurants, shop, massage facility on site at affordable pricing, friendly service and the resort is absolute perfection.
9/10
Reviewed May 14, 2026I enjoyed the pools.
I liked the facilities, next time I am coming with the whole family.
8/10
Reviewed May 10, 2026Good value for money and lots to do if you have young children, close proximity to Royal Natal Park.
10/10
Reviewed May 10, 2026Clean and comfortable
Nothing at all
The warm pool and the views, good restaurant food
The hard beds, mold on the ceiling, slow speed WiFi, uncomfortable couches to sit on. Cockroaches in the shop
Facilities
Room initially given to us on arrival was not what we booked for on booking.com and after trying to explain that to the staff were we issued another apartment.
10/10
Reviewed Apr 30, 2026Entertainment... Rooms... the spacious rooms
None
10/10
Reviewed Apr 29, 2026Everything on the property was just perfect
Shower head is very small and couldn’t even rins after a shower
10/10
Reviewed Apr 24, 2026We really enjoyed the resort. Quiet and peaceful surroundings. Chalet was spotlessly clean. Amenities in the chalet met all our needs. Aircon, Snappy Chef stove. Walk-in shower with grab rails. Beds were comfortable and linen was clean. Braai facilities on site. Covered hot water swimming pool was clean, and water was lovely and warm. Could relax. Changing rooms were very clean and neat. We will definitely book there again. Cafe had all the necessary items one could need at a self-catering unit. Meat, charcoal, etc. and you can even buy a beer there. Staff very helpful and friendly.
The towels in the chalet are very small.
The restaurant on site could definitely improve. Example fish of the day was Hake. The steak was very tough and the choice of vegetables was stir-fried peppers, onions and about 3 cubes of butternut. The buffet breakfast was up to standard.
1/10
Reviewed Apr 20, 2026Nothing much to like about this place
Everything, no soaps or shampoo
Toilet was smelling
No kitchen cloth
No fones
10/10
Reviewed Apr 20, 2026Loved it!
Nothing
10/10
Reviewed Apr 19, 2026It was clean and there is so much to do
9/10
Reviewed Apr 17, 2026The unit was clean and spacious.
The build in braai was rusted through on the back and bottom. At the under roof swimmingpool there is no shop to buy anything, you must walk to the shop at reception to buy what you need and return back to the underroof swimmingpool. The restaurant wasn't available for supper if needed.
7/10
Reviewed Apr 13, 2026safe, excellent access control, fully stocked shop on the resort, well maintained resort, neat , clean with generous space and open areas on the resort
the two person flat/ chalet that i lived in needs a bit of additional attention to enhance the comfort. A mat at the back door will assist in not carrying in dirt from the rear of the flat. lighting at the barbecue was poor. charge for or provide a dish cloth, have a set of oven gloves in your kitchen, consider adding some picture frames on your bare walls.
10/10
Reviewed Apr 12, 2026Lovely facilities well maintained at no extra cost
1/10
Reviewed Apr 10, 2026Heated pool. Nothing else.
In desperate need of an upgrade. Old bedding, sagging beds, pictures are misleading. Flies were absolutely awful inside the “house”. Paid for golf (not cheap) not enough golf balls, no correct sizes for the clubs. None of the activities were available. Only booked here for the activities for kids.
8/10
Reviewed Apr 10, 2026Nice resort with pools and a lot of space for kids
The pools
Accommodation
All
10/10
Reviewed Apr 2, 2026Everything
Nothing
8/10
Reviewed Mar 31, 2026Proximity to Northern Drakensberg
More appropriate for a young family with kids. Little shade at outdoor swimming pool.
5/10
Reviewed Mar 23, 2026Towels are change every 4 days ....would you change your towel after 4 days ....and the weather was bad. So towels didnt dry when put them out.
The unit was not cleaned ,as bins was not emptied, floor was still dirty, dead wasp on floor ,ant hills in the bathroom ,yet they said servicing was done.
Not my true moneys worth were cleanliness was not tops. Will not return even though we enjoyed the heated pools.
8/10
Reviewed Mar 14, 2026Location
No comment
7/10
Reviewed Mar 14, 2026TV’s are very small.
Couches are uncomfortable.
10/10
Reviewed Mar 8, 2026Most amazing views
It was neat and tidy
Kids enjoyed the buffet.
Staff is friendly and helpful
Kids enjoyed the warm pools
Bedding was clean.
Cockroaches in the house
Spiders and webs especially behind beds
No WiFi
No lace curtains, you can open curtains while getting dressed during the day.
10/10
Reviewed Mar 4, 2026Self catering
All was good
The activities and amenities were wonderful and so very suited to families and children.
The accommodation was very basic, with limited cutlery and crockery available, even some short for the number of people staying in the unit. Cleaning lady was very grumpy.
10/10
Reviewed Mar 2, 2026This is kids' paradise. They'll forget they have cellphones and tablets and won't even bother watching television. There's so much to do. We also loved the breathtakingly beautiful views from the little chapel.
5/10
Reviewed Feb 27, 2026The outdoor heated pool
The indoor heated pool was too hot
The double bed mattress was rock hard
How did we end up in unit 1 !!
7/10
Reviewed Feb 26, 2026Cleanliness,staff was friendly,shop access
The people next door made a lot of noise 🙈and the swimming pools closing to early