Zenith Hotel The Mixc Branch

近萬象城，很方便逛街的地方, 地鐵站也很適合。

第一次碰到大堂在20 樓，也不是不方便。

服務親切、交通便捷。

第2天的房內飲料沒補放

櫃台服務親切

飯店大廳在20樓，退房時要上樓再下樓有些不便。 早餐的麵食配料可以再加強。

地點真的非常好, 一出飯店就是湖濱東路地鐵站10號出口, 剛好在景點多的一號線地鐵上, 而且對面就是萬象城一期跟二期

雙床房沒有冰箱也沒有茶包咖啡包飲料, 隔音很不好凌晨可以聽到走廊講話聲 一開始入住的房間還沒有給室內鞋, 房間內出口處滴水滴了兩天, 後來直接跟櫃台要求換房間, 櫃檯人員也沒有交接好, 說不知道我們有要求隔天換房, 但還好最後有順利換一樓層

The hotel is in a great location with the subway station right outside. You can take the subway passage to get to the MixC Mall across the street, with plenty of food options. The staff were all very professional and helpful, from the security personel to the front desk staff. It's location overall is very central.

Only 2 cons: we were on a non smoking floor, but on 1 out of 4 nights, there was a pretty strong cigarette smell in our room. The next one may not necessarily be a con for many, but fyi, the towels are pretty old. Some had holes in them, some had fraying edges with long thick threads coming off it. I'm all for reusing as much as possible, but I feel they could've trimmed the threads off so my fingers wouldn't get caught in them when using the towels. One other thing, there is no complimentary laundry service in this hotel. (most hotels I've stayed in China have complimentary laundry service). Machines are available for your use though.

洗澡水溫忽冷忽熱蠻惱人的

地點真好，地鐵站就在飯店門口

剛進房間時浴室下水道味道有點衝上下，與櫃台反應後，三分鐘內打掃人員就來處理了，處理完後還放了一台空氣清淨機在房間內，整晚一點異味都沒有，一晚上都睡得非常好!!! 服務非常好!!!

Comfort of the room, coffee making facilities with real drip coffee

Exceptionally friendly staff. Located very close to the metro station. Comfy room.

The staff charged me the incorrect amount upon check in. This amount was refunded 3 days later.

Location is superb, right across from a mall and within 10min walk of an area with lots of great eateries. Rooms generally clean, everything you could require (toiletries, towel, slippers) were also provided.

Requested for a quiet room but was given one right next to the lift lobby - could hear the ringing of the lift all night long (doors are thin). Reception staff were rude and unprofessional, at room check-out was simply told that I would be billed for any additional charges to my card if required and room card taken away from me. Reception was also on 20th floor so ground floor was left unmanned with no seating or reception area. Lift constantly smelt of cigarette smoke and weed.

The staff were so friendly, helpful and kind.

Service

Non