D'Lecia Ha Long Hotel

Wonderful rooms looking down the boulevard With water views Ask for 1201 or 1202 The pool was lovely The location great

The lobby was beautiful but like a ghost town No ambiance and no music at all

Beautiful

Traffic couldn’t be helped

Pool was great and the staff were very friendly.

Our room smelled very mouldy even though we were upgraded to a better room. It may have been because there wasn't a lot of tourists staying at the hotel and it hadn't been ventilated. I recommend ensuring the rooms are all ventilated properly to ensure the mould smell doesn't happen in unoccupied rooms

Beautiful entrance. We had a very spacious room which was clean and comfortable. Good shower and bed. The staff is friendly. Nearby is a busy street with shops and restaurants.

Struttura nuova, accogliente e assolutamente ben fatta. Con piscina, palestra e tutto il necessario. Camere enormi con due letti matrimoniali. Bagno con “vista” sulla camera e con materiali di pregio.

Più che della struttura, non mi è piaciuta la città ma nulla da dire sulla struttura

Genialny stosunek jakości do ceny! Super lokalizacja, żeby wyruszyć na zwiedzanie Zatoki Ha Long. Piękne wnętrza i przemiły personel! Polecam!

離市區商店餐廳近,附近也有很多餐廳可選擇,CP質高,客房安靜

洗手台故障

Friendly staff, nicely furnished public areas, and fast elevators. The free breakfast was excellent and offered a wide variety of items. Location is quiet & only a short, easy car ride to Tuan Chau cruise port.

We loved this place!! Beautiful hotel. Extremely nice and well accommodating staff. They upgraded us to the 11th floor. We left our luggage for a night to go on a boat trip and stayed again after the trip and we got upgraded again! It was my birthday and we got a lovely made up room, birthday note and cake!

Nothing it was awesome!

Great overnight stay for the cruise

Frukosten var inte så bra, dåligt med pålägg

Loved staying at D’Lecia Ha Long. Had the best nights sleep here beds were so comfy. Room was amazing and had great views. Shower was very refreshing and woke up feeling refreshed and relaxed from our stay here. Pool on the 4th floor was a bonus, you could order food and drinks to be brought up from the restaurant. We ate in the Chostick restaurant on the evening and the food was delicious! Breakfast selection was limited but also very tasty. Staff were really helpful, let us keep our bags at reception as we got to the hotel way before the check in time. Locked ourselves out of our room when leaving the key card in the electricity holder and staff swiftly contacted house keeping to let us back in, the came and sorted the issue within a few minutes. Wished we could have stay at this hotel in Ha Long a lot longer as it was so relaxing and a nice break from the bustling city in Hanoi.

Slow service in the Chopstick restaurant in the evening however, this was due to a party of people who took up 3 long tables in the restaurant. Therefore, we ended up waiting an hour for our food. Waiting staff completely forgot some of our order due to being so rush off their feet. That being said once we spoke to the to say we’d be waiting and things were forgotten they quietly brought over the food. Pool was very cold but greta for cooling down in hot weather. The pool side could do with a few more sun loungers however it is quite a small space so not many people can use the sun loungers at once.

Prachtige kamer en veel restaurants op loop afstand. De haven van Ha Long is een korte rit met de taxi dus ook een ideale locatie. Super hotel als je een dag cruise in Ha Long Bay wil doen.

Ontbijt viel wat tegen in westerse keuzes. Wel veel Vietnamese keuze.

Super chambre

Très bel hôtel bien situé

Ras

Chambre au top personnel aimable petit déjeuner bien

Tout ce que vous consommez est à payer eau thé café… Rien est offert

The room was a great size

Unfortunately the staff were very unhelpful. We were caught in a terrible storm on our way to the hotel and had to wait 4 nights in central Vietnam. I was in touch with the hotel about this and they still charged us for the one night we missed. In general the staff were not very friendly. And the breakfast was poor.

nhân viên nhiệt tình chu đáo 10 điểm

Beautiful hotel, helpful staff, awesome room, brilliant value for money!

Nothing!

The rooms were comfortable and well appointed

The location is far from the places most people want to go in Ha Long. The restaurant was not open for lunch & dinner. The breakfast was very basic and not many western options. The pool area was very basic and closed at 6pm for no reason. The worst was when we were checking out they had no credit card facilities. Wanted me to go outside in pouring rain to withdraw cash.

מלון מעולה, מחיר מצוין לא בעונה, בריכה כיפית, עשו מעל ומעבר בארוחת בוקר לרצות אותנו בתור טבעוניות.

הלונג ביי עצמה משעממת, המלון היה נטוש, הצוות היה קצת מבולבל

it’s new and beautifully appointed

Instalaciones inmejorables,es un hotel de 5 estrellas,nuevo a estrenar, el baño es impresionante, con ducha a presion y agua caliente,la cama muy comoda, y el personal correcto pero sin hablar casi ingles. Justo delante del hotel hay un restaurante que hacen pinchos a la brasa muy buenos.

Del alojamiento me gusto todo,es perfecto,de verdad!!! Lo unico que se debe saber es que la ubicacion esta en la ciudad de Ha Long,es un sitio tetrico,lleno de construcciones sin acabar i todo medio abandonado o abandonado en su totalidad. Creo que el peor sitio que he visitado.

The room was tidy and very elegant. Very comfortable bed

There is no restaurant for the dinner

Great location, lovely hotel. So clean and the staff are so helpful and friendly.

Nothing, it was lovely

Ligging van het hotel is prima, personeel was behulpzaam en attent en de kamers waren ruim en schoon. Ook het zwembad was schoon maar wel iets aan de kleine kant.

Niets

Close to everything, clean, friendly staff

Wouldn’t give a price for laundry… and the cost was outrageous… don’t get laundry done here

The hotel is ok : the location is not the best but the hotel is clean and tidy : the pool is questionable as kids run riot and scream as if they are undergo surgery without anaesthetic - seriously management needs to sort this issue Breakfast : well the less said the better : room for major improvement

Screaming kids and poor breakfast

The staff were very helpful with our situation. They went out of the way to accommodate us.

Erm......

Main issue after travelling down from hanoi weather: I just wanted to keep it simple and use the restaurant. I went to the restaurant to be told you have to make a reservation, every table was vacant. Was told us room service. Later on I went back to the restaurant to find one table occupied. Ordered room service after waiting 40 minutes, was told nothing was available. The second night, there checked if restaurant open, and I was told it was, arrived to find all the lights off. The area in front of the lifts was like a kids' playground, but the worst noise offenders were the parents. On checking in, I was told definitely no smoking hotel, getting out if the lift you could smell smoke. Staff were pleasant enough but even they did not know why restaurant was closed or not serving food. All in all would not recommend this hotel as a stay.

The room was confortable and pretty, as well as the whole facility

We broke a shampoo bottle and we absolutely understand we had to pay it back. But they made us pay 700k VND (about 25€) which was the price we paid for our entire stay there. This was unacceptable and they acted like they didn’t understood English to avoid conflict about the price. We of course contacted booking support. And their breakfast lack diversity. And there was mold on the entire ceiling of the bathroom

Big room Nice lobby Generous and good breakfast buffet included Staff helped arrange private 2.5 hour ride from HAN

Had to pay 150,000 dong per person to use sauna Motion sensor hallway lighting

Clean and spacious. Staff were pleasant. Location was close to beach area which was being developed with high end villas.

Pool was limited in area to sit.

What an amazing property ⭐️ Wonderful staff, beautiful food and immaculate presentation. We highly recommend staying at D’Lecia. Many friends stay in Hà Nội to access Ha Long Bay - we recommend staying at D’Lecia and experiencing Ha Long Bay and going back to Hà Nội by Grab Cab when you have enjoyed the bay experience and had a rest after your trip. Loved this place ⭐️🇻🇳

Room was truly 4 stars Comfortable and roomy

Secure WiFi would be better

Room was very spacious and high quality furnishing

The room was beautiful,the staff was good,breakfast good,its was clean ,location perfect. In general very satisfied

Excellent value for money, clean and spacious room.

Breakfast options were lacking, location is a bit far from the main area to walk but cheap enough to get a taxi/Grab

Construction noise across the street was too loud so they moved us to a quieter room, dirty tea cup was replaced, missing hand towels were provided. Breakfast was ok. Arranged our taxi ride to cruise terminal was nice.

Just stayed for a night, was very comfortable and the rooms were super spacious. We arrived quite early around 3 am due to a night transfer and the staff are available 24/7 for check-in.

Nous avons pris une nuit avant d’aller à la baie d’Halong. En Mars c’est une station balnéaire vide ! Il n’y a rien à faire et à voir. En revanche l’hôtel est bien.

The reception and pool

Staff had no interest in the guests. No information on arrival. Lack of basics in the room. Food was poor and lacking in variety. Area was a building site.

Incredible value for money (went in low season, maybe that´s why!). Very modern, clean, spacious. Impressive breakfast.

Very nice

The shampoo smell very bad

Exceptional value - very cheap for the quality of the room. Very large and spacious. Bathroom was excellent too. Booked during low season so it felt like we had the entire floor to ourselves. Being on the 11th floor is was whisper silent. Couldn't hear the traffic from up here. I needed laundry urgently and they were able to accommodate it within a few hours. Extremely happy with this hotel. Highly recommended.

Breakfast

Bathroom was not clean enough.

Lobby was nice and bedroom was decent

The breakfast had very limited options. Customers service could have been better. There were stains on the chairs in our room.

The room was huge and the staff were friendly and helpful. They also served breakfast to our room on our last day.

The surrounding don’t really have food. There is also no night life. Room doesn’t have Netflix, so we couldn’t watch anything as well. The shampoo smells funny too.

Breakfast and staff were fantastic. The pool area was lovely, with an infinity edge and poolside dining from the restaurant. Our room had great views, though the area was still recovering from flood damage, with fewer activities but signs of rebuilding.

The hotel has a quirky vibe but lacks security measures, as there’s no restricted access to floors, and motion-activated lighting can leave areas dark until triggered. This could feel a little unsafe since anyone can take the lift up without a key, even though they need to pass through the lobby (but sometimes there were no staff there). Additionally, the sauna was an extra charge despite not being listed as such, and its poor construction made it ineffective. This was disappointing, especially since we had specifically looked forward to using it. Given that it's probably not what sauna-users expect temperature wise, I would remove this from the listing, as it doesn't work properly and would be difficult to fix the construction issues (gaps in the walls).

The staff are great, the cleaners and the cooks in particular. There is a Circle K down the road ( so you have a 24 hour mini shop). A good place for remote work.

The bathroom externally had a damp unpleasant smell. The soap also had the strangest smell, which was intolerable. The location is not the best if you want to explore the city centre. A bit boring and serious atmosphere. You have to pay to use the sauna.

The location, spacious rooms

If they could add more on their breakfast menu

Lovely pool and bar area. Rooms were spacious and clean. Staff were friendly throughout our stay

Need grab to get to the place where the boats go from but this is affordable so not the end of the world. Restaurant at hotel was closed in the evening unfortunately

The hotel was clean and pool a good addition. Hotel is in a good location to get to harbour for the Halong cruises

The breakfast could cater more to vegetarians and vegans. Limited options. Also, the beds were quite hard.

Clean, comfortable and friendly and helpful staff.

The room was nice with large windows.

Only one pillow per person and no cot proposed to us for our 1 year old baby

Staff was very friendly and welcoming. They did inform us of the game that was going on and would be welcome to watch in the lobby. We did watch in the lobby and had a great time, room service was average but but disappointed. Would definitely stay again!

Really nice rooms, lobby and pool terrace. Hotel is exactly as pictured.

The location is in local part of Ha Long, not much for tourists to do, need a taxi to the bay area. The TV in rooms is very old and doesnt support any modern on-demand platforms. Off season the hotel was extremely empty.

Good location

Despite photos looking grand they don’t really offer premium service as expected. The place was a ghost hotel I’m sure we were the only two guests. Breakfast was free but I certainly wouldn’t have paid for what was on offer. The deal was drastically reduced for the stay like 80% off the normal rate so cheap enough but you don’t get what you pay for

Very nice large clean room

Swimming pool was not heated so too cold to use it, would be perfect if it would be heated. Breakfast was not the greatest, as vegetarian had not a lot of options

The rooms were clean, the beds were comfortable and the rooms were a decent size. The bathrooms were fantastic and clean. After not having a hot shower for a few days my family and I really appreciated a working shower with perfect temperature water. The pool in the 4th floor was great - the hotel needs to invest in a pool cleaner - there were black things floating in the water.

The food was a little strange. They claimed to have a Western menu…and after suffering food poisoning at our previous stay, we just wanted simple plain food we knew. The chicken nuggets and chips my daughter ordered were arancini balls 🤷‍♀️ and the chips were a tad cold. In fact, all the food came out cold. The hotel is far from the international port and the “centre” but if you’re not planning on venturing out too much, it’s fine.

Spacious room.

Felt like a ghost town. More staff than guests and felt like they weren’t interested in helping us check in. The breakfast was cold but I guess that’s understandable when they put on a buffet and no one attends. We didn’t eat until ~0830 and we were the first ones there. We only stayed 1/3 nights we had booked around a cruise. Very little to do here and you’re beyond walking distance from anywhere

The location was great, and the hotel was amazing. The staff is friendly and helpful. I would highly recommend this place 🥰 it's definitely value for money

N/A

Everything was good. Breakfast, staff, bar all good.

Nothing special

We ended up having to stay longer in Ha Long Bay after my wife got ill on a cruise, so I just booked the first place that looked decent. Huge score, this hotel is great. They let us into our room early (for a small fee) so my wife could rest. The room was spacious and really well done. I went to the lobby to work at a table, had a fresh cappuccino made by the staff. Lot's of light, great lobby with great chairs and tables. Our room was super quiet and we had a great view of the bay. Really good neighbourhood as I got some supplies for us. Overall, this was a great hotel in Vietnam with really great staff, and a good breakfast in the morning. They also helped us with transportation the next day to our next destination.

Can't complain about this place, really good!

staff was friendly and helpful. Room was pretty good size and clean. Breakfast was ok.

Very clean, very polite, breakfast was great, room so clean