D'Lecia Ha Long Hotel vs Similar Hotels

Guests praised room size, comfort, and views positively.

Rooms were generally described as modern, beautiful, and comfortable.

Generally positive: many guests reported spacious, comfortable rooms with great views and good bedding; some noted old rooms and maintenance issues (AC, lights, shower taps) that detract from the experience.

Guests commented on beautiful, spacious rooms with great design.

The hotel was described as clean and well-appointed in several reviews.

There were issues with cleanliness, including a bad smell and ants mentioned in reviews.

Mixed: several guests praised room cleanliness, but multiple reports of a dirty/closed pool, leaking bathtub and issues with overall room upkeep.

Many reviews highlight very clean and comfortable rooms, except one noted some noise.

Comments indicated that the location was less desirable for reaching main attractions.

Good location with great views mentioned, though some reviews indicated it was outside downtown.

Very positive: repeatedly praised as beachfront/sea-view, centrally located near attractions, cable car and ferry terminal; one comment noted the area was quiet/deserted during a festival.

Some reviews mention beautiful views but note limited exploration options nearby.

Mixed sentiments; some found staff unhelpful, while others highlighted helpfulness.

Hosts were friendly and supportive, as noted in several positive reviews.

Mixed: numerous complaints about rude or unorganized staff and poor check-in/restaurant service, yet several reviews highlight very helpful and friendly staff (e.g., Thanh) and excellent individual service.

Numerous reviews commend the helpful and attentive staff throughout.

Breakfast and restaurant service garnered mixed reviews; variety was lacking.

Good restaurant service mentioned, but specific food reviews were minimal.

Mixed to positive: breakfast and buffet praised by several guests and dinner/individual dishes (e.g., chicken curry) received strong praise, but others reported limited variety, empty platters and breakfast service issues.

The food, especially breakfast, received high praise for quality and variety.

Facilities like the pool and restaurant were appreciated, though service times were noted.

Amenities like pools and restaurant are highlighted positively, despite some equipment missing.

Below average: multiple mentions of closed or dirty pool, broken pool ladder and toaster, and other maintenance failures; restaurant and on-site facilities were praised by some when available.

Facilities are great, but some guests suggest the gym could use more equipment.

Many reviewers mentioned good value for a comfortable stay.

Many reviewers emphasized good value for money considering the service and comfort.

Perceived as good value by many guests due to the location and sea views; a few guests felt service/amenities problems reduced value, but overall several reviewers said the stay was worth it.

Guests find the value for money remarkable, especially for the services offered.