Pug Seal Oaxaca

The asthetic was beautiful and authentic. The staff were amazing! They were so helpful in advising us places to visit and eat. They were extremely trustworthy as my partner dropped cash from his pocket at breakfast & they called us to let us know and gave it to us when we arrived back. The food was delicious at breakfast & the various sweet bread they have around the property and coffee at any hour in the lobby was an extra treat. Bed was comfortable and the rain shower was great. I would recommend this hotel 100%

Everything was great nothing negative!

La arquitectura

Gorgeous property, spacious room, speakeasy bar, amazing ambience and convenient location right in the heart of the city.

The water from the shower would leak onto the floor outside the shower which made the floor slippery. You could also hear loud. music from neighbouring properties on the weekend which made it tricky to sleep (we were informed of this a few weeks prior to our stay) however not an issue if you plan to stay out late yourself.

De café da manhã estrelado à equipe extremamente atenciosa e amável, este hotel foi um local que nos fez sentir tão bem que não queríamos ir embora. O hotel é lindíssimo, cheio de mimos para seus hóspedes, o quarto é silencioso, charmoso e equipado. O café da manhã é indescritível de bom e a equipe do hotel é de uma dedicação ímpar (um abraço especial para o Gabriel e Jonathan)!!! Sem contar a localização, que fizemos absolutamente tudo caminhando. Sem dúvida inesquecível.

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beautiful space in a superb lcation. attention to every detail

L’emplacement, le design, la propreté, l’accueil des équipes

Rien, tout était bien

Location is great! Room was sound proof so I did not suffer from outside noise. Staff was very nice and helpful. Overall, service did not disappoint.

Lighting in rooms is really poor. Impossible to read or put make up properly.. Furthermore, breakfast was ok... not great.

El hotel es precioso y esta lleno de detalles por todos lados, el servicio es sobressliente y hay cortesías como café y snacks todo el dia. Disfrutamos mucho nuestra estancia

Que existan habitaciones "noisy" lo bueno es que llegando nos explicaron en recepción que habíamos reservado una habitación con mucho ruido porque esta atrás de un bar... sin embargo gracias a eso pudimos hacer cambio de habitación y todo fue perfecto.

L’ambiance du lieu, le confort du lit, l’excellent petit déjeuner, le personnel adorable

Aucun lit d’appoint n’était prévu pour notre enfant (pas insurmontable, car le lit était très grand, mais il n’était pas évident pour nous que nous dormirions tous dans le même lit !)

Excelente! Muy rico

Nada, todo estuvo increible

Decor and service

This is a stunning hotel. The staff was very attentive and helpful. The breakfast was absolutely delicious. Would definitely stay there again.

Nothing

Breakfast and location were great. it met expectations.

the noise at night from the clubs were really disturbing. wish i knew what i was getting into while booking.

Great design and super chic. A lot of instragramable spots.

Nothing in particular to point out. The bathroom sink area was a little uncomfortable but other than that all great!

The hotel is very nicely designed with lots of colors, painted walls and the overall concept with little seating areas all around the courtyard appealed to us a very much. It is a beautiful hotel. The staff was always very friendly and helpful, the location is great and breakfast was very tasty too. We booked a larger room and enjoyed it a lot, but I will add, that due to the design of the building (and presumably many buildings in Oaxaca), there are only few windows towards the courtyard and not towards the outside, so it does feel a little contained. Which was fine for us, since we intended to spend most of our time outside anyway and the room was very stylish and a nice change for us. The bathroom was very nice as well.

Our room must have been nearby a club or bar of sorts because on Thursday and Friday we heard loud music (mostly the bass) through the walls until about 3am. It didn't bother us too much, but it might be more of a concern to some people.

Had a really perfect stay here. The staff were a highlight—super welcoming, down-to-earth, and always helpful in a genuine way. A lot of thought has gone into the design concept of the entire space too; it feels super stylish, yet relaxed and luxurious all at the same time. The room struck a nice balance between design and comfort—looked great, but also felt easy to settle into. We also really appreciated the "little touches" that went a long way such as coffee, tea, and snacks being available throughout the day. It made everything feel more homely. The cleanliness is impeccable. The cleaning staff is really on it. The neighbourhood is vibrant and lively, with lots to see and do nearby, which made it a great spot to stay. The complaints in comments/reviews from others about the music from neighbouring clubs being too loud is somewhat valid, but honestly, it did not affect our rest here at all. All in all, it’s the kind of place that just feels easy yet luxurious at the same time and well put together—we will definitely come back.

having to leave

Loved it all from the reception, breakfast, and departure... The staff was 5 Star

Loved it all

Staff was amazing

Lighting and slippery shower

Beautifully designed. Felt very relaxing and comfortable

Nothing

None.

Can’t sleep at night.Due to noice from stress or club in the back of the hotel.

The property was beautifully restored and impeccably maintained. The staff was beyond helpful with wonderful attitudes. You get the feeling that they love their jobs. We were sorry to leave. Definitely recommend staying there for an amazing Oaxaca experience. The location was the best!

Can’t think of a thing. The room named Noche was perfect for us.

Cozy, well appointed, and very artistic decor. Breakfasts were great and the service is truly outstanding.

Our bathroom was a bit cumbersome.

Breakfast was serious and the staff are super nice! The girl who introduced me on breakfast was super nice and knowledgeable, we had great chat on Oaxaca's food and Mexican food in general!

N/A

Absolutely stunning hotel with incredibly friendly and supportive staff. The Designs used within the Hotel are very nice and we enjoyed the great breakfast selection

Our room was nicely decorated but space to actually store clothes or unpack the suitcase was quite limited. Also daylight was limited in the room.

The breakfast was delicious and it was served, rather than a buffet, which improved the quality. There was always fresh juice and coffee available. The setting was beautiful.

I always prefer when hotels play local music rather than American music.

buena calidad general como todos los PUG SEAL. Bonito, bien decorado y bien situado. El desayuno es muy bueno y durante la estancia disfrutas de cafe y otras bebidas y dulces de cortesia. Buen servicio.

Ubicación, ambiente y personal estupendos

Para el precio que tiene es inconveniente que no ofrezca comida o cena

Top aesthetics, generous breakfast, super friendly staff.

Ambiente und Personal

Badewanne war nich komfortabel

Not much

As soon as i walked in i ran into a very rude woman working at the front desk after an 8 hour flight she tried to tell me that i could not bring my dog to this already dog friendly hotel. Then she had a disgusting attitude the remainder of the stay. I told her i want a full refund if i cannot bring my dog. Details were already discussed prior to my arrival about bringing my dog so they knew about it.

Patio

The room

The building itself is beautiful and architecturally striking. The bellhop who brought our bags to the room was very kind and welcoming, which we appreciated

The hotel felt very dark overall, and the marble interiors created a cold, damp feeling rather than a cozy atmosphere. Being on the ground floor significantly impacted our stay — we could hear people talking in the courtyard, loud kitchen noise early in the morning, and children running and shouting, which was especially disruptive. We were surprised to see children at the property, as it didn’t feel well suited to families. Privacy was also an issue. Our room faced the courtyard, so we didn’t feel comfortable opening the windows since people could see directly inside. The bathroom window, although frosted, had a noticeable gap and also looked out onto the courtyard, further reducing privacy. For the price we paid, we expected something exceptional, but unfortunately the experience didn’t meet that standard for us. Other hotels in the area that we stayed in were far better and cost us 20% of this stay.

Tolle Lage, sehr zentral aber dennoch vom Chaos der Altstadt entfernt, viele Sehenswürdigkeiten in Laufnähe, kostenlose Softdrinks, Kaffee, Tee, Früchte und kleine Snacks, sehr hilfsbereites Personal, gutes Frühstück, tolle Architektur im Kolonialstil mit einem schönen Innenhof und Brunnen

Die Entlüftung der Dusche und des Zimmers könnte besser sein. Die Standardzimmer im EG sind zum Innenhof orientiert, haben kein Fenster und nur kleine Öffnungen in der Tür als Fensterersatz, dadurch wirkte unser Zimmer etwas dunkel, kein Kleiderschrank im Zimmer sondern eine offene Kleiderstange.

The bed and everything!

Nothing!

The hotel interior is beautiful, the staff were very accommodating and friendly, and the breakfast was delicious. The location is excellent, within walking distance of all the main spots in Oaxaca city.

Unfortunately, our second night was very disruptive due to loud music from the bar behind the hotel, which continued until around 4am. The noise was severe enough to make sleep impossible. While we understand this was outside the hotel’s control, it appears to be a known issue, as ear plugs were provided. Had this been communicated in advance, we would have requested a different room or booked elsewhere.

Everything about Pug Seal exceeded our expectations. This was a surprise for my partner for a special occasion and he loved it.

Nothing at all.

This place has unique charm. The restored building from the 1800s shows a beautiful patina, a central atrium with a fountain and sculptures and colorful rooms that are incredibly spacious. it's right in the heart of Centro, but not on a loud main drag. They provide sodas and water and coffee for free and a cute honor bar, with beers, wine and kombucha for purchase. The staff is friendly and on the desk 24/7

The whole experience was lovely and seamless. No issues. It is a higher price for the city, but I think the output reflects the cost. If you are looking to really immerse yourself in a hotel moment, this is a great choice

Great all around!!

The building is absolutely beautiful — I loved the murals, the courtyard décor, and the interior design. The location was also excellent.

There was some noise that affected the stay — music from a nearby club at night and some renovation or maintenance sounds during breakfast.

Our room was spacious and tastefully furnished, although dark. This was not a surprise to us, as many of the hotels housed in historic buildings have courtyard facing rooms. The courtyard itself is adorned with colorful murals and is especially beautiful. Breakfast was delicious, and we appreciated the complimentary snack bar and all-day coffee and tea. The staff were accommodating and even helped us arrange a taxi to the airport.

Two nights in a row, a group of rowdy American tourists returned to the hotel late and decided to have a loud conversation in the courtyard right in front of our room. They were extremely noisy, and the night staff did nothing to address this. I eventually had to ask them myself to take their conversation elsewhere.

Great location in Centro able to walk everywhere, secure, safe with 24 hr security, comfortable beds, linens and great breakfast

The bar next door went late on weekends

It’s close to things and instagram worthy design, but feels hollow.

They forgot to bring the pillows we asked for when we checked in. When we asked again at bedtime, they said they couldn’t get them. It was our honeymoon and they didn’t do any special touches, and in fact the front desk lady was very clipped and said things like “you’ll never get in there” and “why would you want wine while in Oaxaca?!” When we asked for recommendations. She was also rude about helping us open the front door. Finally, the room was loud, with a night club banging above us all night long. The best part of the hotel was the bell hop who brought our bags to our room and helped with car parking- he was very kind.

The rooms are absolutely amazing! They have a unique design and vibe and we felt very comfortable during our stay. We also appreciated that breakfast was included (it was amazing) and that complementary teas, coffee, fruits, and snacks were available 24/7.

There was a day when the hotel was decorating, and things got a bit loud, but nothing else out of the ordinary.

This is a beautiful hotel. The interior is relaxing and comfortable. Great vibe, with lots of common area spaces to enjoy. Friendly and helpful staff.

The beautifully curated decor, the warm staff and amazing menu

The property was unique and beautiful.

NA

Cute place, nice rooms and breakfast

The music until 4am on Saturday. There’s a club behind the hotel

The Pug Seal was incredible. Check in past 7pm was easy. We were two couples in two rooms. Hotel is stylish. Rooms spacious. Beds comfortable. Couches and seating aplenty. The building is naturally very dark; there is lighting EVERYWHERE in the room. AC and ceiling fans kept us comfortable. The bath products were natural and smelled great. Breakfast was outstanding. The dishes were as tasty as they were beautiful. The location is great. Everything we wanted to see locally was a 4-8min walk from the hotel. The greatest standout of the Pug Seal is the level of hospitality the staff provides. Everyone was helpful, welcoming. Isa was the absolute best. She ensured we were comfortable and had everything we needed. The staff are able to arrange excursions as well as return airport transfers. Our flight was at 0630. The Pug Seal staff made this process worry free. They arranged pickup at 0500 which cost 400pesos and we were through security by 0530. On our last evening, we were sitting on one of the couches in the atrium waiting for our friends. My husband was sipping a cocktail from the honor bar while reading a book. He stopped, looked at me, and said: "This is the best hotel I have every stayed at." This is especially meaningful because he/we have stayed all over the world, in 2-5 star properties. The level of hospitality and thoughtfulness at the Pug Seal is truly amazing. FIVE STARS We can't wait to come back!

Hotel is a little dark but there is lighting everywhere in the rooms, just flick a switch.

Ubicación fantástica

Cute property and great location. Breakfast was delicious! All of the staff were very friendly and helpful.

My room did not have windows which was a big disappointment considering the price point!

I stayed at Pug Seal Oaxaca for 24 hours and honestly wish I had more time. The hotel is right in the center of the city, which made it easy to explore on foot. Everything from the food to the hospitality felt warm, intentional, and personal. The hotel itself was beautiful, with local art, soft natural light in the rooms, and the kind of vibe that makes you feel like you're staying at a friend’s stylish home. Breakfast was served in the courtyard and it was one of the highlights. I had fresh soursop juice, traditional Oaxacan dishes, and amazing coffee to end the meal.

Honestly, my only issue was that I didn’t book a longer stay. I felt like I had just started to settle in and it was already time to leave.

We’ve stayed in many hotels around the world, and this one is without a doubt in our top 5. The design, the food, the staff, the location — everything was outstanding. Top-quality hotel, top-quality amenities, top-quality architecture. We fell in love with the hotel from the photos, but in person it exceeded every expectation. We’ll definitely be coming back!

Nothing at all

Muy buen hotel, excelentes desayunos variados y deliciosos.

Excelente servicio

La decoración es increíble. Los murales de las paredes en las zonas comunes, el patio y la decoración de las habitaciones. Muy bien situado en medio del casco antiguo de Oaxaca.

La habitación no tenía ventilación natural y era muy pequeña. La zona del baño muy pequeña y sin apenas lugar para colocar el neceser. Tampoco había espacio para colocar la ropa. Había una ventana que no podía abrirse y solo se podían abrir dos ventanitas pequeñas de la propia puerta de la habitación que daban al patio interior. Además, la habitación era muy oscura, por lo que aumentaba la sensación claustrofóbica.

I really enjoyed my stay at Pug Seal. The location is excellent, just a short walk from the Zócalo and the Santo Domingo church. The staff were exceptionally kind and helpful, and breakfast in the common area was both delicious and full of local flavors. My favorite spot was the terrace, with a view on the relaxing water installation.

The room we had was spacious and well equipped. The only drawback was the lack of a window, which felt a little closed in—but it seems that’s the design of the hotel overall, so worth keeping in mind before booking. Despite that, I would happily recommend Pug Seal and would stay again!

Enjoyed this interesting hotel, though it was a bit expensive for waht it was. That said, very comfortable, lovely common spaces with fountain and murals. The room itself -- in the brutalist style with concrete walls, high ceiling--was a bit spare, cold and warehouse-ish but that's a matter of personal taste. The location -a bit off the main tourist zone and across from famed bakery--was great. Service was excellent, as all staff was very knowledgable about Oaxaca.

Everything. The location, service, staff, experience as a guest, the rooms were really beautifully designed, the breakfast. Overall one of the best hotels I have stayed.

Nothing really.

Loved the house, location and service, complimentary ammenities

Not enough pace in clóset for tour clothes and the space in the bathroom for your stuff.

El lugar es muy acogedor

NA

A wonderful — and very beautiful — boutique hotel with kind and very efficient staff. They spoke English expertly and were eager to help in any way needed. The breakfasts provided were delicious! The hotel is a short walk to the major tourist and shopping sites. I would definitely stay here again on future visits to Oaxaca!

Super nice place with a great vibe!

All in this hotel is great from the staff to the rooms, decoration, attention to the details, pretty good location. The breakfast that is included is a big plus

When we leave the property I really look into it but I couldn’t find anything to say bad about the hotel. It is even better than pictures

I love this property

I can't say enough about this cute boutique hotel. The location, charm, aesthetics, warm staff won me over! I loved being immersed in a historical property and look forward to the upgrades they have planned for the future. The heart of the area is within walking distance and oh the street food..its a meat eater paradise. Too bad I'm a pescatarian. Overall it is a great option if you are looking for everything you need in a hotel...well except a pool for now.

There was an issue with my breakfast but other than that everything was great!