Holiday Inn Express Brussels-Grand-Place by IHG vs Similar Hotels

Rooms are small and some found beds uncomfortable.

Comments indicate rooms are dated and could use renovation.

Rooms were described as small, with some lacking comfort.

Some rooms were noted as spacious but with issues like noise and small pillows, leading to a lower score.

Generally positive with some complaints about room cleanliness.

Several mentions of dirtiness and the need for improvement in cleaning.

Some reviews mentioned grubby carpets and dirty air conditioning.

Described as clean, but some comments indicate that the bathrooms are old and need renovation, affecting the score.

Location is excellent, close to the city center and main attractions.

Consistently praised for being close to attractions and public transport.

Excellent location close to sightseeing areas, rated 10/10 by some.

Multiple reviews highlight the excellent location of the hotel as a significant positive.

Staff were exceptional and helpful throughout the stay.

Overall positive remarks about the staff being friendly and accommodating.

Many guests noted helpful and friendly staff.

Consistently noted as very kind and friendly across multiple reviews.

Breakfast offerings were diverse and well received.

No negative comments; the facilities for cooking are appreciated.

Breakfast options were appreciated and described as excellent.

Breakfast quality received mixed reviews, causing a lower score.

Breakfast and other amenities met expectations.

Amenities like kitchen facilities and tea/coffee options received positive feedback.

Limited amenities in rooms, but a nice reception and snacks available.

Minimal equipment and some issues with heating indicated that amenities could be improved.

Value aligned with hotel ratings despite some issues.

Generally perceived as a good value considering the location and facilities.

Perceived as overpriced for the room size and comfort.

Some reviews mention that the price is high for the offered amenities, suggesting average value.