Kempinski Hotel Jinan vs Similar Hotels

Overall good quality with once exception reported, stunning beds and great views.

The room felt average and somewhat outdated despite being marketed as a luxury hotel.

Standard quality for this hotel tier.

Significant disappointment with room amenities and condition as detailed.

Mixed sentiments noted; some mentions of poor service regarding cleanliness management.

Guest mentioned cigarette smell and presence of cigarette butts in a non-smoking room.

The bathroom is very basic.

Some areas were not well-maintained as noted in the review.

Location is convenient with local food options and great views.

Transportation is difficult without taxis; no nearby restaurants or shopping.

Location was good.

Close proximity to the stadium, appreciated by the guest.

Negative sentiments regarding service, particularly highlighted issues such as wrong room assignment and interruptions during meetings.

Staff were extremely polite, friendly, and helpful.

Standard quality for this hotel tier.

General satisfaction with service, though some issues raised.

Highly rated breakfast and meals, considered exceptional.

Restaurant service was extremely poor with very limited options.

Standard quality for this hotel tier.

Breakfast received positive feedback.

Amenities generally good, though pool maintenance noted as a downside.

Facility was modern, stylish, and clean.

Standard quality for this hotel tier.

Facilities not as advertised and criticized heavily.

Excellent value for a luxury hotel experience.

Hotel felt overpriced in comparison to competitors with better service and amenities.

Standard quality for this hotel tier.

Some value perceived despite issues, but expectations were not met.