Express Plus Hotel

Staff are friendly

I like

Do not get VIP transfer. Ripoff, long wait, double up, no communication on location, no assistance with baggage.

Nice budget hotel. Close to a bisy road so a bit of road noise moat of the time.

A hotel that truly delivers great value for money — we were fully satisfied and didn’t experience any problems. Everything was very nice and comfortable.

Un hotel maravilloso. Tuve la oportunidad de alojarme aquí porque al día siguiente tenía un vuelo. Es un hotel limpio y cómodo.

The staff were very nice and hospitality was great and breakfast was good

I recommend this hotel for short stay, good management easy communication. Thank you

Great hotel for a short stay while in transit. Comfortable bed clean room and very helpful staff

Perfect for a short stay a flight Very close to the airport clean rooms and friendly staff

From the photos the lobby area looked like different rooms. Unpon arrival you find it’s one big open plan area with the reception. The room size for what we booked was okay, but the bed sheets were ripped (not ripped through but had abrasions to the outside of the sheets. The bathroom was very poor the toilet seat was loose, marked on the outside and the seat had not been fully cleaned as it has urine residue still on it. The AC is controlled by the front desk which is very bizzar. And the mini fridge is a glass panel with no way to turn off the light so we covered it with a towel.

Broken toilet and they not changing room we used broken toilet

Great hotel, close to airport!

It was just okay

Excellent shower and Breakfast.

Good location for the airport departure, great staff and place was clean and comfortable. Great value

Close to airport

It has great loction near Istanbul Airport and good for short stay

I had a good experience, in general. Room was clean. Bed was comfortable. This place offers food from restaurant and delivers to your room. 8 did not use their shuttle service, but ordered Uber instead. The area around this hotel was not much developed. I did not take my chances walking around.

Good

Clean!!!

Stay was fine for quick stop. The room was dirty (found nuts and other junk on the floor). Biggest issue was the taxi transportation scam. Hotel reception offered shuttle, and “warned” us of taxi scams. But we decided to take the taxi. However, when we got in the taxi - we could see the taxi driver was calling Mr Kerin from the hotel personally and of course we got overcharged. It was clear after the fact that the hotel man works with some of the taxi drivers for a kick back. The taxi was 200 Lire more than it should have been, and driver had started the meter for quite a while before we got into the car (we entered the car and the meter was already at 162.5 TL, should have been 42-62). The hotel should check to see if there is funny business between the guy at reception and the taxi drivers. He pretends to be helpful - it he is actually scamming you.

The hotel is nice and close to airport. If you want restaurants then you need to walk 30 to 40 min to see restaurants.

For the price, the hotel was good value. The staff were very friendly and provided great service. The continental breakfast was generous. The room was comfortable.

The temperature outside was 18C and they ONLY put the AC to 19C, the AC in our room was not working but they did not care, even after I explained it was not possible to be in the room because it was ver, very hot, my wife being pregnant and with skin condition, none of that matter them, we even contacted Expedia support (is how we did the booking) and they rejected the request to connect with the hotel manager. We booked transportation to airport and they charged us 10 euros more just for paying with card. They do not have kitchen in the hotel but still they will try to sell you overpriced (4 times the price they will charge you) food, they don't even have prices on the menu, and they order the food from local places just in the corner. I do not recommend this place if you want tog have peace of mind. The area is full of hotels so you definitely should find a better one

Enjoyed the communication from the front desk and the first time trying Turkish coffee. Also went above and beyond to set me up with transportation to and from the airport on short notice. Very nice and comfortable bed

Good service

One off the best reasonable price and very good stuff and manger is the best.

Nice location from busy downtown.

The room was spacious with a lovely view from my window.

Nice

Hi I pay 31 £ for 1 night the room was clean and hotel wasn’t far from airport But I choice on Expedia hotel including free breakfast but on reception they take 10 euros For breakfast and they said breakfast is not free

Cleanliness, and friendly helpful staff!!

Need to repair toilet seat and provide more bath amneties

nice hotel clean room near airport good service will come back stay.

The place was great!

Every sheet was yellow stained. Toilet was dirty.

The price was excellent, and front desk staff were very helpful. The room was fine overall, but did not look like to photo of the triple room in the Hotels.com posting. There were no chairs and no desk, and I selected that room so I would have them for a zoom meeting. I had to get a chair from another room to make that work. There was a fair amount of road noise, because the window didn’t close fully. Also the temperature was very high upon arrival, as it was set to heat to 27degrees Celsius/ 81 degrees Fahrenheit. They said it was centrally controlled so we could t Charlotte g it just in our room. They adjusted it for the whole hotel to 22 C.

I don’t recommend staying here. The facility was just okay, and it was noisy from the busy road and airplanes. The hotel manager was solicitous, appeared to want me to have a good stay, but was very tight and controlling with the breakfast, and greatly overcharged me for the airport shuttle.

I stayed one night due to a long layover. The hotel is near by IST airport, about 15 min of taxi ride. The area didn’t look very nice but looked safe. The hotel is ok for a layover not for actual stay. The room was clean but wasn’t really properly taken cared of. Very cheap furniture and fixtures. Receptionist ordered taxi for me which was absolute scam. Taxi driver charged me more than per meter saying that it’s a flat fee. Which was not truth. PLEASE DO NOT ORDER TAXI from the hotel, order yourself or order an Uber.

I was unhappy that management would not allow me to change the temperature on the thermostat.

Overall was ok, but the room had no tissues

Stayed in this property for two nights. My room didn't make; trashcan was full, not replacing water bottles, coffee/tea, shampoo/soap and television have only Turkish channels and a remote control not working on day,#2. Staff doesn't seem to care about customers, unable to answer simple questions for example, how far the hotel to down town ( language barrier?) and more...

Modern Airport with opportunity to grow even more

Great option for an overnight stay close to IST. Was able to order a cab for an early flight and front desk service was very helpful. Room was very clean and had all amenities I could need for a brief overnight stay before a 7am flight.

Staff were very helpful, highly recommend the airport transfer they offer

decent

I was staying in hotel for few days and service are amazing, the staff are super friendly and very helpful ! Also it was nice and quiet . Reasonable price .Highly recommending this hotel !

Close to airport

Very friendly and helpful concierge staff, close to Airport, current taxi fare 400 lira, mosque 5 minutes walk

Great staff. Friendly and courteous. Instanbul Airport is about 30 with light traffict. For a layover stay excellent. Would stay again just for the staff. Great people.

Overall place need remodel

Best service, only issue they have ‘Room Ac’ good location clse to IST friendly staff Good experience

Condition of the washroom was very bad. Water was stuck in the hand wash. Door of the bath area was broken

Very good for the amount i paid

Nine

Very convenient when flying in or out of airport and the staff are phenomenal!

Great location for a sleepover. Close to airport. Personalized service.

Property is in undeveloped area, bed sheet weren’t clean , bathroom fixtures broken, had flies , lots of mold from moisture. Property claims they serve food , but actually don’t . They have a menu to order food , but actually it’s delivered from a snack shop down the street. They don’t serve you the food in the take out containers, they take it out and plate the food on a butcher block to make it look like they actually cooked the food them self

They charged me for the breakfast which I thought it was included I’m not coming back there and I don’t recommend anybody to go there

I liked the staff and the cleanliness I didn’t like the bathroom (the toilet lid was broken and there was also rust around the shower door

Not bad for the price. Room didn’t have enough dark curtains so it’s hard to sleep in.

It was OK for an airport stop over, priced right for that purpose... 10 € to hotel in yellow taxi and 15€ back to the airport. Clean and relativeable comfortable. I'd stay again

Good hotel

Good value but not too many services available

Close to the airport, it’s great to stay for a layover/long flight delay.

Beware of the front desk “help” services! We needed to go to a Taksim Square. The front desk asked us many questions if we were the first time in Istanbul and after we said “yes”, he offered his hotel ride services for the same price as city taxi. We found out later we were ripped off. I also left a tip to a front desk guy thinking that he helped us. Don’t use the front desk assistance at any costs! The area is also very dirty there and nowhere to go to eat. I wish I never booked this place! Waste of money and bad service. The hotel is about 12 miles from the airport

Staff were very friendly and helpful, and short distance to Istanbul airport makes it a convenient place to stay for a layover. However, it's surprising how the hotel has run down only after a few years of opening. The bathroom was rusty, covered in limescale. Water was lukewarm, which made it uncomfortable to take a shower. Overall, it wasn't the most comfortable stay.

A/C works bad

The staff in this hotel are amazing, very helpful and polite. The customer service is 10/10. Amazing customer service.

The property and all of the employees were excellent

Great staff and easy access to airport

This hotel located by front of very busy street, lobby of hotel and also rooms very noisy. Reception of hotel and staff very unprofessional and no experience. I asked them to adjust the Air conditioning room temperature They said all rooms stay at the same temperature which was very cold, and they couldn’t do anything. I got cold that night and I’m still coughing. and also TV remote does not work, They could not fix it.

Beds were not clean

The bedroom was nice. In the toilet the bidet wasn’t working properly making all the water come out and wetted the floor.

The staff was amazing and went above and beyond in kindness and hospitality. The room was clean and modern furnishings. I would definitely stay again!

The staff was great, place very clean, they helped me w/taxis too. Walking distance to a great restaurant with a very good view. (Would be nice though if they had warm water for the showers.) I would return there again

The staff was great, place very clean, they helped me w/taxis too. Walking distance to a great restaurant with a very good view. Hotel only like 15 min from airport. Well priced. (Would be nice though if they had warm water for the showers.) I would return there again

Kerim is a great guy … he done everything to see that we are having a nice time … So thank you Kerim and of course Yusuf

The property was tired looking and old.

Hotel is close to the airport. Rooms are spacious but the bathrooms are tiny & dark. Don’t like the fact that the AC/heat unit is controlled by the front desk & you have to call them every time to turn up/down the temperature or fan speed. Breakfast is a set meal that you don’t get to choose from a menu or anything. It was OK though. Wished we could’ve had the option to choose what we wanted to eat though.

Very close to airport

I missed a connecting flight and decided to stay in Istanbul. Since it was same-day reservation I searched for a hotel in 10-20 min away by taxi. Photos of Airport express were good and total non refundable double room was $47. So I took it. The taxi was $9 to get in hotel. Hotel is under construction, but room and facilities were acceptable. Staff was however above "acceptable". Whatever I asked was arranged for little pay compared to the USA. I hired car with a driver for 3 hours and 110 euro and manage to see enough just for one day to stay. There is great restaurant Durumcu Musa Usta 12 min walking distance (not expensive). There is 18 min away Metro station Tasoluk. Hampton Inn even closer in same area if you prefer hotel chains.

I paid for a room of 344 sq feet, and they gave me another - as far as I understand it was 268 sq feet. I ordered one portion of food for the evening, but they brought 2 portions. I returned it, but in the morning they said that I had to pay for two portions. I refused and only paid for one portion - in cash, so that my credit card would not be charged for two.

We stayed here for our first and last day in Istanbul while we waited for our accommodations closer to the inner city to become available. I was SO impressed by how well we were treated and accommodated by all of the staff specially Oswald and Bilal. Bilal went out of his way to ensure our stay was everything we needed it to be and more and more as an excellent representation for your hotel. I wish we had more of him back in the United States because hotels would run a lot more smoothly! Thanks for an amazing stay!

"The room is very clean, the bed is very comfortable, and the staff at the front desk were very friendly. In short, even though I only stayed for one night, I was very satisfied. I will check in next time if I pass by.

Smoking propagates around even though noone smoked on the floor, otherwise would be excellent. Recommend positioning as a non-smoking property (smoking is banned within 10m of the building)

Check in staff was very nice and helpful. Especially Bilal and Huseyn. Hotel is not very far from airport only about 10 minute drive without traffic.

It is what it is…. An airport hotel and only for a short stay…. Nice and close to airport. Very friendly staff.

I picked this hotel because it was extremely close to the airport. Quiet comfort and it was perfect. The staff are impeccably professional and courteous. The room was very clean and the bed super comfortable. Thank you so much!

Staff were very courteous and professional. Excellent breakfast. Very nice room with all the amenities. Nice deck. Very convenient to airport.

Great lighting in the room, delightful staff, very nice breakfast, excellent shower. This is a perfect place to stay for a quick overnight stay near the airport.

They are not friendly at nice , you ask them for something they get angry

The air-conditioning did not work. Room was much warmer than the hallways and common area. The room was hot at check in and we were told they would adjust it at the desk. An hour later as we went out we again asked at the desk for them to check the air. When returned 7 hours later it was still hot in the room. Went down stairs to ask again. A young man said he would check on it. He went behind the desk and did something at a control board. The room still was not colling. I asked again and the man who appeared to be the manager said the young man took care of it and turned the air-conditioning off. I told him again we wnated the room to cool down. He said there was nothing he could do there was just one system and if the room was not cooling he could only turn it off. I asked if he had a room that would be cooler. He just said no. If you want a comfortable stay this is not the place. Avoid this hotel!!

Extremely friendly and helpful staff. Bathroom sink clogged and would not drain. Annoying traffic noise just outside window.

To be honest we were not happy with our stay. When we first got into the room the heating was on 26 and very hot. We had to call 3 times to get someone to turn on the AC. Apparently the only solution was to completely turn off the system. The windows were stuck and would not open, The bathroom was still in renovations with parts looking very gross, the faucet is old and stained. And the bed was very hard. Also your hotel is rated 4 stars on Expedia and I would give it a much lesser rating.

Short stay and received great hospitality. Lovely people.

Very convenient to the airport. Staff is very accommodating

The sheets were not clean. Room overall was not clean.

Great experience