Lemon Tree Premier, Bhubaneswar

Nice property & location. Breakfast is also good Happy hours at the restaurant

Nothing as such

Nice & quiet

Overall ok

Spacious rooms

Towels r too small.Food is exorbitantly costly

It felt like no man place, we need to search our rooms by our own, During my stay no staff members there to guide me to my room.

The Breakfast spread was good and included many items including North Indian, South Indian, Continental and Bakery. They packed fruits for me when I requested them as I was pressed for time on almost all days. The staff Prajana is ever smiling and helpful.

But what I felt that to uplift it to a really superb breakfast was the personal touch missing. The porridges and other thick items had a layer of thickness over time, this is undone by the staff regularly stirring the dishes. plus the taste of the shakes and smoothies was not upto the mark. The swimming pool water was not clean and green in colour.

Good ambience, clean, good service, good rooms

Guests should be welcomed better

Breakfast is just awesome there with amazing variety and tasty too, p

I find it real value for money and more.. may be on buffet I would prefer more Indian desserts but I am fully satisfied

Value for money. Neat & clean

Na

Breakfast was excellent, location was central . Best of all was the staff at the hotel they were very courteous , friendly and polite

The staff were good. The rooms are spacious. Action by the staff.

The room was not cleaned properly. The water was not flowing out easily in the bathroom, however it was cleared on complaint.

The rooms were spacious with a great view. The entire property was good with good poll and restaurants. The service staff were very good and accommodating. The food was also very good.

The front desk and reception most probably employ inexperienced staff. While checking out, I had paid my dues and after confirming with the receptionist, I left. I get a call after 1 hour asking me when I would check out. When I said I already did, they asked me to pay the due. After that they started asking me to show proof of payment and suddenly confirmed from their side that the payment is done. That is a bad experience. Staff should check everything multiple times before blaming a customer. Also, there is just one security guard at gate who checks bags, collects them, routes traffic, everything. Employ more staff.

Serene , clam and very clean. Entire family loved it especially the view at 7th floor is beautiful.

Nothing

Almost everything we liked

Room was very good, spacious, the bath fittings were exceptional

Food and the way they treat people who have taken bf+dinner, they will put you in a different room with untrained staff and with half of what is served in the actual restuarant. I complained and then they Over corrected by giving preferential treatment which was embarrassing.

All ok

Bigger bathroom as compared to the room would have been good

Overall ok

Small baathroom

Yeh simply say it’s awesome experience

The property is beautifully maintained and is at a great location. The best part is the staff. Mr Sandip and Prasad from Slounge and every member of Citrus cafe were amazingly helpful. Mr Biswajeet who is the chef also made a curated local cuisine for.

key cards have a problem now and then but not a show stopper

Room, food, facilities, and ambiance.

Nothing.

Shower in bathroom was not working

Good hotel and good value but be careful it is often fully booked by sports teams which may cause inconvenience.

Ambience was splendid, room was also fine, buffet system was so-so.

There is a need to add more items in food lists. Toiletries was not provided adequately and separately for three guests. As the hotel staffs knows three guests are coming so they didn't manage to give us separate towels and other essentials. No beverages were placed into the refrigerator. While booking the room it is shown mini bar will be placed in the room. We didn't find out anything. During check-in there was a confusion raised by the hotel staff which was all wrong. According to them, one is extra person we have to pay extra 1500 plus 28 percent gst. If not then, one person couldn't able to eat breakfast..

I love everything

None

No mini bar No slippers No bath robes General impression was that provide minimum, charge maximum

Beautiful hotel, modern rooms, excellent service. I have a dairy allergy and the team at Lemontree went and got Almond milk just for me. Exceptional service and very clean and modern hotel.

No conditioner in the shower.

on 21 Nov - 7 floor party or wedding happening. from 6 pm to 10.30 pm loudest noise and drums and singing dancing without informing the room guests on floors above. As the function was in open area loud noise disturbing for all guests I am on 11 Floor still. Hotel duty manager etc did nothing and all room guests suffered loud noise. no planning and no sound proof inconvenience the room guests who will never come again for lack of banquets checking

bathroom sink too uncomfortable and taps to explain before. Interior Designer forgot to put lights inside the shower area and on top of mirror - so bathroom mirror also while shaving or face wash looks less lit. Size of room and bathroom good but decor inside bathroom needs uplift and improvement

Ambience and spacious

View from the room was excellent

Only location is good

I was confirmed for one big bed but they provide split bed that ruined my stay

The staff The food Taking care of us every step of the way

The room was booked for my friends travelling from the UK along with their brothers from Chennai. When I called Lemon Tree head office for confirmation of booking, they didn;t confirm me. When I told them that it was booked through Booking.com, the gentleman asked me to call Booking.com for my query and he was very impolite. I decided to call Lemon Tree at Bhubaneswar and I was told, the server was down and they would get back to me after the server comes back. I didn't get any call whatsoever from Lemon Tree till my friend checked in the next day. While Booking.com. booked this accommodation, I was shocked to see that the invoice sent out to me was different from what booking.com sent to lemon tree. It was an excess amount of 25%. When I asked Lemon Tree Bhubaneswar tom explain, they were clueless and made an extremely poor presentation. These people should never handle the hotel front office and reception. They have no basic knowledge on how to handle such situations. They asked me to contact booking.com and gave me the impression that they don;t care much if booking.com booked as a third party. When I insisted on sharing the invoice given to them by booking.com, they did share and it reflects the way booking.com charges deceptively to unsuspecting customers. The same set of my friend had stayed at the same Lemon Tree Hotel on the 19th Feb-20th Feb, which was booked by Agoda and the clarity in the invoice was transparent. My self and my friend Mr. K Raja Ratnam along with our family members use booking.com regularly. But this particular incidence made us cautious to be extra careful while using booking.com in the future. This isn't expected from a respectable MNC like booking.com. And I would suggest, you should get a proper reply from Lemon Tree on this issue and share with me. Also do let me know why I shouldn't discuss in the global platform like Quora and why I shouldn;t share my experience with everyone else on social media.

Please read my earler remarks

The cleanliness of the room and the promptness with which the room was cleaned and housekeeping worked.

Quality and variety of breakfast needs to be improved. The fruits and salad should be better.

The food

Nothing I could find

The hotel is clean and modern with a good breakfast. Nice pool. Fitness room is a bit limited but adequate.

Breakfast was good with a wide variety of products. Hotel was clean and staff was very polite. Liked the staff at the breakfast venue particularly. Quiet rooms. Nice view from the rooms

Sometimes guests are noisy, so if you could upgrade door insulation, room would be quieter More pegs required for hanging clothes in bathrooms, also towel rods. Shelves for clothes in the cupboards. One additional waste basket required near tea table. Reception area is a little dull, could be improved.

Room size was really big and the above all in this category, cooperative staff , nice restaurant with good food. Overall a perfect & memorable stay with the family.

Actually nothing I should complain about.

I recently had the pleasure of staying at Lemon Tree Hotel, and the experience exceeded my expectations on all fronts. From the moment I entered the hotel, I was greeted by a warm and friendly staff that made me feel genuinely welcome. The hotel's ambiance was both modern and inviting, creating a comfortable and relaxing atmosphere. The attention to detail in the room's decor and amenities showcased a commitment to guest satisfaction. The room itself was spacious, well-appointed, and impeccably clean, making for a delightful stay. What truly set Lemon Tree Hotel apart, however, was the exceptional level of service. The staff went above and beyond to cater to every need with a genuine smile, creating a positive and memorable experience. Whether it was the prompt room service, helpful concierge, or the welcoming gestures from the front desk, the staff's dedication to customer satisfaction was evident throughout my stay. The culinary offerings at the hotel were equally impressive. The on-site restaurant served delicious and diverse dishes that catered to various tastes, and the dining experience was enhanced by attentive and courteous staff. Overall, my stay at Lemon Tree Hotel was nothing short of fantastic. The combination of a well-designed and comfortable environment, top-notch service, and delicious dining options made for a truly memorable experience. I highly recommend Lemon Tree Hotel to fellow travelers seeking a superb stay that goes beyond the ordinary.

nothing

Food breakfast buffet is not up to the mark all items served cold items taste wise food was average taste

Room facilities

Rest

Good food, Akshay is a great host at the breakfast. The suite is of good size.

The wifi is terrible

The place is good and the ambience is excellent. I really appreciate the excellent support extended by Mr.Rehman. He helped me make it special for my friend who was celebrating her birthday, by sending a delicious Birthday Cake right on time! Appreciate this gesture by your wonderful staff.

Excellent Hotel. Everything was good. No complaints.

Everything was very good and very comfortable.

Breakfast had variety. Something from the local cuisine could have been included. The staff was specially nice. They were courteous and very caring.

You can give a welcome drink. I waited for some time while the room was getting ready. It would have felt nice to have been given a soothing drink after a long connecting flight.

Staff, Food and hospitality.

Nothing in particular.