San Sebastián
San Sebastián, Prolongación Calzada de los Niños Héroes, Los Gavilanes, 37266 León, GUA, Mexico- Monument
English
Hotels in León
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About this hotel
Luxurious Accommodation
Metria Hotel in León offers a lavish stay with air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can unwind in the hot tub or admire city views from the terrace.
Top-Notch Facilities
Enjoy a refreshing dip in the outdoor pool, work out at the fitness centre, or savor delicious meals at the on-site restaurant. With free WiFi, room service, and a 24-hour front desk, your comfort is our priority.
Convenient Location
Located just 700 metres from Leon Poliforum, Metria Hotel is close to major attractions like Leon´s cathedral and Main square. Plus, with free private parking and easy access to Bajio International Airport, your stay is hassle-free.
Book now for an unforgettable experience at Metria Hotel!
Nearby Attractions
parque
parque, La Martinica, 37500 León, GUA, Mexico- Park
Calzada de las Artes
Calzada de las Artes, Los Gavilanes, 37266 León, GUA, Mexico- Park
Parque Manzanares
Parque Manzanares, 37510 León, GUA, Mexico- Park
Forum Cultural Guanajuato
Forum Cultural Guanajuato, Boulevard Vasco de Quiroga, Los Gavilanes, 37266 León, GUA, Mexico- Attraction
PARQUE MANZANARES
PARQUE MANZANARES, Parque Manzanares, 37510 León, GUA, Mexico- Park
Centro de Ciencias Explora
Centro de Ciencias Explora, León, Mexico- Park
- Sport
paseo peatonal
paseo peatonal, La Martinica 1, 37500 León, GUA, Mexico- Park
Parque Jardines de Oriente 1
Parque Jardines de Oriente 1, Bosques de Rentería, 37278 León, GUA, Mexico- Park
Mezquite
Mezquite, Circuito Villas Pradera, 37510 León, GUA, Mexico- Park
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:30 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Golf course
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Dry cleaning
Packed lunches
Spa/wellness center
Barber/beauty shop
Currency exchange
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Private check-in/check-out
Daily housekeeping
Accessible parking
Parking garage
Concierge service
Special diet menus - on request
Wheelchair accessible
Allergy-free room
Kid meals
Snack bar
Toilet with grab rails
Lower bathroom sink
Emergency cord in bathroom
Outdoor furniture
Wine/champagne
Fruits
Spa/wellness center services
Beauty Services
Manicure
Pedicure
Hair Salon Services
Visual aids: Braille
Auditory guidance
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Key card access
Tour/class on local culture
Live music/performance
Themed dinner nights
Broadcast Live sport events
Temporary art galleries
Pub crawls
Happy hour
Stand-up comedy
Room Types
King Room - Disability Access
Up to 3 guests36 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomElectric kettleWardrobe or closetHypoallergenicCoffee machineLinen
King Suite
Up to 3 guests41 sqmSofa bed (Variable Size)
Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size)
Room details
41 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomInterconnected room(s) availableSofaElectric kettleWardrobe or closet
Double Room
Up to 4 guests35 sqm2 Double bed (131-150 cm wide)
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
35 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomElectric kettleWardrobe or closetHypoallergenicCoffee machineLinen
King Room
Up to 3 guests29 sqmQueen bed (151-180 cm wide)
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
29 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomElectric kettleWardrobe or closetHypoallergenicCoffee machineLinen
Junior Double Room
Up to 4 guests36 m22 Double bed (131-150 cm wide)
2 Double Beds
388 sq feet, located on the top floor
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), and electric kettle
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
36 m2
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomElectric kettleWardrobe or closetToilet paperShampooDaily housekeepingHypo-allergenic bedding availableFree Local calls
Family Double Room
Up to 4 guests45 m22 Double bed (131-150 cm wide)
2 Double Beds
484 sq feet
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), and electric kettle
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
45 m2
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomElectric kettleWardrobe or closetToilet paperShampooDaily housekeepingHypo-allergenic bedding availableFree Local calls
Family Room
Up to 3 guests41 m2King bed (151-180 cm wide)
1 King Bed
441 sq feet, located on the top floor
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), and electric kettle
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
41 m2
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomElectric kettleWardrobe or closetToilet paperShampooDaily housekeepingHypo-allergenic bedding availableFree Local calls
Junior Room
Up to 3 guests35 m2King bed (151-180 cm wide)
1 King Bed
377 sq feet, located on the top floor
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), and electric kettle
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Room/bed type depends on availability at check-in
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
35 m2
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomElectric kettleWardrobe or closetToilet paperShampooDaily housekeepingHypo-allergenic bedding availableFree Local calls
Junior Room
Up to 3 guests36 m2King bed (151-180 cm wide)
1 King Bed
388 sq feet, located on the top floor
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), and electric kettle
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
36 m2
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomElectric kettleWardrobe or closetToilet paperShampooWheelchair accessibleDaily housekeepingHypo-allergenic bedding available
Suite with City View
Up to 4 guests45 sqm2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 3 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
45 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSofaElectric kettleWardrobe or closetHypoallergenic
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(550 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 18, 2026La limpieza del hotel es excelente, el hotel es bonito y muy amplio. El buffet tambien es muy bueno, cuenta con estacionamiento lo que facilita mucho las cosas.
todo muy bien
10/10
Reviewed Sep 14, 2026Ubicación excelente enfrente de donde se hace la feria, el hotel es moderno y nuevo el bufette es bueno y agradable
8/10
Reviewed Sep 6, 2026Lugar muy limpio, estacionamiento con pluma y guardi de seguridad, lugar muy muy limpio y seguro.
Que toquen y abran la puerta a las 9 am para preguntar si pueden hacer el cuarto cuando el check out es hasta las 12, pagar 2000 pesos una noche y sin desayuno, y que el estacionamiento parezca un taller de una herreria...
10/10
Reviewed Sep 3, 2026Excelente hotel, ubicacion, las habitaciones muy comodas y lindas.
10/10
Reviewed Aug 31, 2026Me gustó q todo funciona de forma correcta, la habitación limpia, desayunamos y el restaurante estaba muy completo de buen sabor todo, fuimos al área de la alberca y el jacuzzi funcionaba bastante bien, sin duda recomiendo al 100% este hotel
9/10
Reviewed Aug 28, 2026LA HABITACION MUY CONFORTABLE, ESTACIONAMIENTO TECHADO Y SEGURO, EL DESAYUNO DE LO MEJOR QUE YO HE ENCONTRADO EN LOS HOTELES DE LEON
10/10
Reviewed Aug 28, 2026El desayuno bufet
Que la alberca no estaba disponible por mantenimiento
10/10
Reviewed Aug 24, 2026EXCELENTE UBICACION, CON LAS MEJORES INSTALACIONES Y SERVICIOS DE LA CIUDAD
SIN DETALLES
10/10
Reviewed Aug 23, 2026ubicacion y servicio
Todo me gusto
10/10
Reviewed Aug 19, 2026Muy bueno el desayuno buffet, excelente la atención del personal, instalaciones modernas y agradables.
Sin comentarios.
10/10
Reviewed Aug 18, 2026Amabilidad
Que no se incluye el desayuno
10/10
Reviewed Aug 17, 2026Limpieza, atención, instalaciones y precios
9/10
Reviewed Aug 14, 2026Las habitaciones
La alberca esta muy expuesta al publico
10/10
Reviewed Aug 13, 2026We absolutely love this hotel! We stay here each year we visit Lèon!
Nothing! Everything is perfect
9/10
Reviewed Aug 12, 2026Nice clean room, modern, helpful staff. Pool is a real bonus though I did not get to use it.
10/10
Reviewed Aug 10, 2026La habitación esta moderna, limpia, amplia,.tiene todo lo que se necesita
10/10
Reviewed Aug 9, 2026Todo fue excelente
5/10
Reviewed Aug 8, 2026Decepción total, el personal no te ayuda a resolver un error de ellos, dieron información errónea para la facturación y ni siquiera se preocuparon por ayudar a resolver SU error, me quedó muy mala experiencia.
10/10
Reviewed Aug 5, 2026La atención de todo el personal: Recepción, Estacionamiento, restaurante
No tengo comentarios negativos
8/10
Reviewed Aug 2, 2026Ubicación Diseño de habitaciones La regadera La cama La limpieza El acceso directo del estacionamiento a las habitaciones.
El frigobar no enfriaba lo suficiente. La alberca no estaba limpia principalmente el yacuzzi Así como la temperatura del agua. La iluminación en la habitación puede estar mejor
10/10
Reviewed Jul 25, 2026Great place to stay, excellent location and staff was friendly and helpful. Own covered parking lot.
10/10
Reviewed Jul 25, 2026Everything was clean and everyone was courteous. I liked the breakfast they offer it was really tasty.
The noise of the streets you can hear it all the way to the 7th floor at night.
10/10
Reviewed Jul 21, 2026Todo
10/10
Reviewed Jul 20, 2026La ubicación en general
Todo estuvo genial
8/10
Reviewed Jul 13, 2026TODO EN EQUILIBRIO. LO RECOMIENDO. NADA EXCEPCIONAL PERO HABITACION, SERVICIO Y DESAYUNO CUMPLEN BIEN. LOBBY AROMATIZADO AMPLIO. ESTACIONAMIENTO PRIVADO SEGURO GRATIS
NADA ESTOY SATISFECHO
9/10
Reviewed Jul 12, 2026Centralt läge om man vill besöka zon de la piel, ca15 min promenad. Enkla, moderna, fina och välstädade rum. Sköna sängar. Bra frukost. Trevlig personal.
10/10
Reviewed Jul 8, 2026Limpieza, infraestructura, servicio
No aplica
10/10
Reviewed Jul 7, 2026Excelente servicio y muy bien ubicado
Subimos al restaurante justo en el cambio de turno, fue un poco tardado la preparación de los alimentos pero el servicio por parte del mesero fue excelente
6/10
Reviewed Jul 6, 2026NICE BREAKFAST
FRIDGE DIDN'T WORK, COFFEE MAKER DIDN'T WORK
9/10
Reviewed Jul 5, 2026Buen descanso
Faltó café
10/10
Reviewed Jun 29, 2026Updated clean good location
10/10
Reviewed Jun 29, 2026La ubicación
Quiza el que la piscina fuera muy pequeña para la gente que habia
9/10
Reviewed Jun 25, 2026el desayuno variado y de buena calidad y sazón, la habitación bien mantenida limpio el baño, estacionamiento seguro, definitivamente de las mejores opciones en Leon en relación calidad y precio.
Todo bien
10/10
Reviewed Jun 16, 2026Everything was amazing
10/10
Reviewed Jun 15, 2026Todo
10/10
Reviewed Jun 14, 2026Breakfast was great, better than dinner. The staff at the restaurant very attractive and friendly. Overall customer service was excellent. The location was great as well.
10/10
Reviewed Jun 13, 2026The breakfast was delicious and staff was very attentive and friendly.
10/10
Reviewed Jun 12, 2026La comodidad de la habitación, la atención y los alimentos
Nada, todo bien
10/10
Reviewed Jun 4, 2026La ubicación
Todo bien
10/10
Reviewed Jun 2, 2026Limpieza, amabilidad, ubicación
No hay algo en particular
10/10
Reviewed Jun 1, 2026.
10/10
Reviewed Jun 1, 2026Excelente habitación y la atención de los empleados
10/10
Reviewed May 31, 2026La cama estaba muy comoda y la atención del personal igual me gusto mucho, y son muy atentos y a amables
No me gusto que en el baño, no tuvieran acondicionador para el cabello, ya que ese jabón deja muy reseco el pelo y el mini refri no enfriaba nada
10/10
Reviewed May 30, 2026Las instalaciones cómodas y limpias, todo el personal muy amable
10/10
Reviewed May 27, 2026Ubicación para el evento frente a la expo.
Sólo al llegar la Srita que nos atendió pregunto si ya conociamos el hotel y ya no dió mas información, cuando preguntamos por el ticket de estacionamiento, sólo dijo por eso pregunte si ya conocian el hotel. upss...
10/10
Reviewed May 26, 2026Todo exelente
Todo muy bien
10/10
Reviewed May 24, 2026Well maintained facility and very kind staffs. Very pleasant stays
Saw some cockroaches near by outdoor pool area. We had cheese plate and left it on the table while we used jacuzzi but saw the cockroaches were crawling near our drinks, however I did not see it inside the building as the building itself was super clean and well maintained.
10/10
Reviewed May 20, 2026Siempre me.hospedo ahi, cuando hay espacio
10/10
Reviewed May 12, 2026ESTA ES LA 3A VES QUE LOS VISITAMOS, Y SIEMPRE NOS LLEVAMOS MUY BUENOS COMENTARIOS MUCHAS GRACIAS !! TODO EXCELENTE
TODO BIEN
9/10
Reviewed May 11, 2026Perfecto Hotel, habitaciones super comodas, todo limpio, buenas amenidades, estacionamiento gratuito, en pleno centro cerca de todo, buena atención y a buen precio.
10/10
Reviewed May 9, 2026Pues la habitación limpia y amplia. Fue rápido el acceso en recepción y todo muy fácil
Todo bien 🙂
9/10
Reviewed May 8, 2026HABITACION AMPLIA Y CONFORTABLE
LA ALBERCA ESTABA MUY LLENA, POR ESO YA NO LA USAMOS
10/10
Reviewed May 5, 2026el personal desde el que me recibio , las sritas de recepcion ya que tuve un accidente y los jovenes de la tarde noche me enviarion al hospital porque tienen convenio el hotel con el hospital , y se portaron de maravilla eso para mi fue lo mas importantes, los felicito
nada
10/10
Reviewed May 3, 2026We liked everything
We had to pay for the shuttle some hotels include it with your stay
9/10
Reviewed May 3, 2026Trato del personal
10/10
Reviewed Apr 29, 2026everything was great
i liked everything
10/10
Reviewed Apr 28, 2026La ubicacion, el comfort y la atencion del personal.
Podría mejorar la atención en la alberca.
10/10
Reviewed Apr 27, 2026La atención, el diseño del lugar, la limpieza, la habitación
9/10
Reviewed Apr 27, 2026La cercanía al poliforum
Las amenidades
9/10
Reviewed Apr 27, 2026Muy satisfecha con mi estancia, las habitaciones cómodas y limpias, la ubicación perfecta, la atención del personal muy amables y serviciales, la comida rica. Gracias 🙏🏻
8/10
Reviewed Apr 27, 2026Ubicación
Temperatura alberca
10/10
Reviewed Apr 25, 2026Un Hotel con un excelente servicio y limpieza en las habitaciones, super recomendable, el butete bien servido, no lo clasico de huevitos solamente sino buenas cosas para desayunar, super callado, camas suaves y limpio siempre, atencion en cuestion de lavanderia y planchado, sin duda volvere cuando este en Leon de nuevo
la situacion de Jacuzzi y alberca, Jacuzzi si climatizado pero no servia bien, alberca nada climatizada, el acceso a la alberca es muy problematico y penoso el pasar por la recepcion y bar para llegar ahi
10/10
Reviewed Apr 21, 2026Everything
Everything was great
10/10
Reviewed Apr 20, 2026My stay was good.
Parking front entrance was forbidden
9/10
Reviewed Apr 16, 2026Personal muy amable, servicio de restaurante solo bien, alimentos cumplen, habitaciones muy bien solo su aire acondicionado no enfría y la habitación es un horno, excelente ubicación
Todo bien solo el aire de la habitación no enfriaba
10/10
Reviewed Apr 14, 2026no se veia mucha actividad en el restaurante
no me han enviado las facturas
10/10
Reviewed Apr 11, 2026Sus habitaciones con una hermosa vista, excelente comida y la atención del personal es muy buena. 10 de 10
Todo bien
9/10
Reviewed Apr 10, 2026El agua del baño, las almohadas, la cama
10/10
Reviewed Apr 9, 2026Excelentes instalaciones
10/10
Reviewed Apr 6, 2026Un mantenimiento excelente de sus instalaciones y muy bien trato del personal
10/10
Reviewed Apr 5, 2026Excelente ubicación, íbamos al palenque, a unos cuantos pasos, muy limpio y cómodo.
Las chicas de recepción, bastante groseras
10/10
Reviewed Apr 4, 2026Very comfortable and clean room
The elevator was not stopping at the lobby floor and I had to use the stars to the 8th floor
9/10
Reviewed Apr 3, 2026La ubicación, la comodidad de las camas y que la habitación era grande
Que había que ir a validar a recepción el boleto de estacionamiento cada vez que salíamos y los cajones de estacionamiento son muy pequeños
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent location
- •Friendly staff
- •Clean rooms
- •Good amenities
Areas to consider
- •Inconsistent food quality
- •Concerns about safety
- •Issues with cleanliness
Cleanliness
8.75/10Some reviews mention cleanliness positively, but issues with trash not being emptied were also noted.
Service
10/10Staff is frequently described as friendly and accommodating, despite some negative experiences.
Location
9.75/10Multiple reviews highlight excellent location, although safety concerns were raised.
Room Quality
9.25/10Rooms are generally spacious and comfortable, with some positive remarks about decor.
Amenities
9.45/10The pool and breakfast were positively reviewed, while some amenities could improve.
Value for Money
9.05/10Guests noted varying opinions on value due to pricing versus offerings.
Food and Beverage
8.95/10Breakfast was praised, but some complaints about the restaurant food were noted.
Overall Experience
10/10Overall, guests had a pleasant experience despite a few areas for improvement.