Rhactus Hotel, New Alamein vs Similar Hotels

Rooms were mentioned to be somewhat comfortable, but not always maintained well.

Rooms were well-decorated and spacious, contributing to a comfortable stay.

Rooms described as new, in excellent condition, very clean with great sea views; guests reported free upgrades and overall high room comfort.

The booking specified one double bed but all beds were single, which was a negative note.

Cleanliness was mentioned as not meeting expectations in several reviews.

Guests consistently highlighted cleanliness as a strength, reflecting their satisfaction.

Consistently praised as very clean: 'super clean', 'very clean', 'الفندق نضيف', rooms and public areas noted as new and well maintained.

The place was very clean, noted positively.

Some reviews found the location acceptable, although there were notes on the noise and parking challenges.

Location was praised for its convenience and proximity to attractions.

Excellent beachfront location and easy beach access repeatedly praised, but some comments note the beach is on a lake/not connected to the open coast and the immediate outside area/road can be messy or under renovation.

The location was awesome and very close to the market and center of action.

Multiple reviews highlighted exceptional service, particularly mentioning Mr. Mohamed's dedication.

Staff were described as helpful and polite, contributing positively to the overall experience.

Strongly positive service sentiment: multiple mentions of attentive, friendly staff (Samira, Moustapha, Rashid, others), fast reception and personalised gestures (room upgrade, surprises).

Thanks to Mr Hassan & Mr Alaa who were very supportive, super friendly and responsive.

No specific mentions were negative, assumed standard for this hotel rating.

Specific comments on food not available, assumed standard for this hotel tier.

Food widely praised (excellent breakfast buffet, good dinner buffet, varied offerings), but the absence of alcoholic beverages is noted as a drawback for some visitors.

Standard quality for this hotel tier.

Amenities were generally seen positively, with a note on good facilities.

Amenities received positive remarks, though some guests noted minor improvements.

Good amenities noted (beach, pool, gym, sauna, clean pool/beach areas), but a recurring negative is that the hotel does not serve alcohol, which lowers the amenities score for some guests.

Some amenities needed improvement like broken chairs and no beach passes.

Several reviews suggested that the price was high compared to the service and quality received.

Overall value was considered good, with a few guests suggesting some adjustments.

Perceived as good value: guests mention gifts/upgrades (noted value ~7000 EGP), attractive pricing and overall satisfaction with cost versus experience.

The value is affected by missing amenities and basic facilities.