LVG Hotel Collection - Tornielli 9 vs Similar Hotels

Complaints about small, uncomfortable rooms and poor sound insulation.

Rooms often described as spacious and comfortable with good mattresses and large suites, but issues include noisy air conditioning, an uncomfortable sofa bed in one suite and occasional bathroom odors.

Room quality noted as needing improvement, some guests mentioned old furniture.

Several mentions of poor room conditions, including odors and lack of thorough daily cleaning.

Generally reported as clean (e.g., 'Quarto limpo', 'la pulizia è ottima'), but occasional issues noted such as a bug in the bed, breakfast dishes appearing unclean, and isolated sewage/odor reports.

Guests consistently mention cleanliness positively.

Many reviews highlight the excellent location of the hotel.

Strongly positive: central and convenient (close to historic centre, station, good parking access). Some reviewers noted noise and a less pleasant/unsafe feel at night in the immediate area.

Good location with easy access to the city.

Staff is frequently described as courteous and helpful.

Staff frequently described as friendly and helpful ('Personale gentilissimo', 'friendly and helpful staff', good welcome), though understaffing and occasional lack of professional responses for a 4-star property were reported.

Staff is described as very friendly and accommodating.

Issues with breakfast quality and service, and coffee availability criticized.

Breakfast praised by some as good, but multiple comments cite limited selection, variable freshness, cleanliness issues with crockery, and not befitting a 4-star standard.

Breakfast options received positive feedback.

Some amenities mentioned but complaints about limited services and issues with the breakfast experience.

Good underground garage/parking and basic amenities, but no on-site restaurant, a very limited internal bar, and some services (restaurant shuttle at fixed times) reduce perceived amenity quality.

Standard amenities for the hotel tier.

Overall perceived as reasonable, but with significant drawbacks in room quality and amenities.

Mixed perceptions: some call it good value for location and parking, others feel the quality/price balance is low given breakfast/service shortcomings and extra fees (e.g., paid late checkout).

Good value based on positive overall experience.