Best Western Plus Le Conquerant Rouen Nord

Chambre très agréable

The room space was too small for the 2 twin beds. They were pushed together, so size of a king bed and we had to walk side ways to get to the head of the bed. The “bedside table” were so far back they were virtually unusable.

The hotel advertises that it has Air Conditioning. I spoke to the front desk. I explained that my room was way too warm and stuffy. The heating wasn’t even on in the room. I was told that individual rooms cannot be cooled, only heated. Result: a very bad night's sleep. I will not be back.

Clean room, friendly and helpful staff.

We were given a room within a few metres of a building hosting a noisy all-night party. We needed rest and sleep after a 5 hour drive to the hotel on our way to Calais but we were kept awake all night. In addition the table service in the restaurant was very very slow, with only 2 waitresses on duty.

The shower wet room.

Accueil du réceptionniste froid

Very nice hotel with easy parking with spa, restaurant and bar on site.

Surclassé, hôtel et restaurant digne d'un 4* avec des tarifs abordables. Il faut néanmoins faire abstraction de L'extérieur.

Nėra

Good overnight on road trip. Big comfy rooms with parking. A little hard to find in a commercial park area but definitely worth the overnight stay.

We had the ground floor apartment for a family of four, which was perfect for us. Enjoyed our spa experience and had a lovely evening meal. Plus there was service with a smile from the staff, so a great start to our holiday!

Fabulous, we will be back! The staff were all so friendly and helpful, especially the reception staff and servers. Lovely room, lots of space and a comfortable bed.

Faultless apart from very slow service in the Restaurant. Short staffed I’m guessing. But food was good and staff were wonderful.

Grande chambre calme et moderne avec une carafe d'eau d'accueil (manque un frigo), clim/chauffage efficace et bon wifi. Il y a très peu de rangement et la salle de bain est petite (mais fonctionnelle et moderne). Personnel sympa, parking gratuit et le spa est super.

De passage comme d’habitude très bon hôtel auquel nous revenons et reviendrons au dessus de Rouen

It is a lovely, welcoming hotel and we had a great stay. The staff were so friendly and helpful. We would definitely recommend the hotel and would love to stay there again in the future.

Le monsieur de la réception qui nous a reçu dans l'après midi du 07 Juin 2025 est digne d'un accueil dans un Palace. Merci à lui pour nous avoir fait patienter agréablement le temps que notre chambre soit prête.

Nice clean hotel. Only room was a little small, only 18 inches either side of the twin bed, and no mini bar. Bathroom and room very modern, staff friendly, breakfast very good, good parking, quiet location. Some 5km from town, we walked there and caught bus back, bus service good. Recommend nearby restaurant La Cantina, really good meal at reasonable prices.

Arrivée plus tard que prévu, on enfile nos maillots de bain et on file au spa. Après la douche direction le restaurant pour un repas simple.

Not so attractive from outside but very nice, modern and comfortable inside.

Zeer compleet en schoon. Allerbelangrijkste voor mij: vriendelijk, behulpzaam en professioneel personeel

Très sympa et propre

Cheveux dans le lavabo

absence de borne de voiture éléctrique fonctionnelle

Super endroit Propre, calme, agréable, bon service et restaurant sympa Le spa sauna et hammam parfait

Trés bon établissement et une bonne restauration merci

Toujours très bien. Tant sur l’accueil que sur la propreté, les chambres, le petit déjeuner….

Top

Très bien, loin de tout mais très bien.

Personnelle au petit soins

Super accueil

Merci au personnel très accueilllant et disponible, chambre très propre, confortable et parfaitement équipée. Petit déjeuner convenable, proposer du lait végétal serait un plus

A la hauteur de ses 4 étoiles , calme, un peu à l’écart, avec son propre parking, son restaurant. On a plus besoin de bouger et même du mal à partir Je n’ai pas eu le temps d’aller essayer la partie détente et bien être mais ce sera une excuse pour revenir

RAS

Coin sport/sauna agréable avec douche sensorielle extra !

Genügend Parkplätze, Klasse Frühstück nur ob ich in Aufzug einsteigen soll oder nicht wahr ich mir nicht sicher (etwas in die Jahre gekommen) sonst in die Jahre gekommen, aber doch ganz gut

Bel hotel très calme. Excellent petit dejeuner avec beaucoup de choix et des produits de qualite. Jus d'orange pressé soi même. Offre Spa 45mn comprise ds le prix de la chambre.

Tres bon petit déjeuner, choix varié de salé et sucré. Jus dorange frais à faire soi même. Espace bien-être accessile pendant 45mn compris dans le prix de la chambre.

Tres bon sejour avec un service d'étage efficace. Menu à 27 euros convenable. L'espace spa est bien. Bemol de devoir traverser la salle de fitness pour passer du bain à remou au hammam.

…

Staff were excellent, a conference had just finished as we arrived and it would have been been easy to have overlooked new arrivals but the staff were excellent and ensured we were looked after well. The restaurant on site was good and offered reasonable food, bar had great selection and room enabled a good nights sleep comfortable bed.

Super séjour. L’hôtel est très propre, très bon accueil et surtout plein de services Je recommande fortement

The staff, all grades, merit serious applause as very cordial in a way that is refreshingly genuine… Otherwise very well arranged large operational groundfloor. Highly recommended

The staff were genuine and always wanted to help make our stay special. The accessible room was the bedt we have had in twenty years. Brilliantly subtle in the same style as other rooms. It felt luxurios and not at all adapted. Yet the key requirements were met with style

Propre et personnel très accueillant

Très belle hôtel

Staff is helpful and accommodating. Hotel looks well kept and clean.

Just a one night stay at the BW in Rouen. Warm welcome, great ambiance, super helpful staff, good food options, lovely and clean and a great family room which surpassed our expectations! A real find :) Definitely deserves the 9.4 rating!

A lovely tidy little apartment

Propre agréable belle decoration jolie et vaste chambre pour 4 personnes. Bons produits de douche beaucoup de serviettes peignoirs et pantoufles merci surtout pour la propriété et la qualite m

Good hotel. Staff helpful and rooms well appointed. Good night sleep. Hotel location a little out of the way and area around run down.

The spa was a very nice added extra

Cozy room with friendly staff. Breakfast was great, and the room was clean.

A comfortable modern hotel with excellent staff and dog friendly. We were impressed by the helpful receptionist at check in who volunteered to carry our luggage from our car to our room. Our dog was welcome in both bar and restaurant. There was ample surface parking. Breakfast was good but we were not impressed by the food served when we ate dinner in the restaurant. It was just O.K. but did not match the standard of the rest of the hotel. On the whole this was a very nice hotel and we would happily stay again.

L’hôtel était très rempli et nous avons été surclassé en chambre exécutive qui est spacieuse et rénovée avec goût. Le restaurant le soir était correct quoique le service était très lent pourtant nous n’étions qu’une dizaine de personnes. Le buffet du petit déjeuner est très varié et de bonne qualité. L’espace bien être est petit et le créneau de 45 minutes un peu court. Le parking extérieur est suffisant. L’environnement est très calme. Dans l’ensemble un bon établissement même si le prix est plutôt dans la fourchette haute.

Toujours un immense plaisir de venir dans cet hôtel : propre, spacieux, avec des chambres et des salles de bain agréables. À signaler un wifi plutôt performant. Cerise sur le gâteau : un personnel au top ! Excellente idée également que la formule petit déjeuner pour les petits mangeurs !

Literie très confortable, hotel propre, chambre bien insonorisée. L'hôtel est situé dans une zone au calme. Le petit déjeuner est excellent. Possibilité de manger sur place. Dommage nous n'avons pas pu tester le spa, nous avions oublié les maillots, mais l'envie y était. Très bon rapport qualité/prix.

Bon établissement, je recommande. Je n’ai pas testé la partie détente, mais je reviendrai !

Friendly welcome and we were given an upgrade to an apartment, which was very comfortable.. Disappointed with the location and limited food offering at dinner for an out of town location. Air-conditioning was not on as mini heatwave not expected and the apartment was hot!. Breakfast was very good with an excellent selection, including freshly made scrambled eggs/bacon,fruit salad and pastries/ cheeses. All the staff were very helpful and friendly. Thank you

Personnel très pro accueil et service parfaits Il y a deux trois choses dérangeantes sur la propreté et les accessoires mais rien de grave

Great hotel with great staff

Very welcoming staff, got an up graded room . Very clean and airy. Only negative is the restaurant as it is partnered with a outside caterer and food is just reheated and very small portions so not good value! Would stay there again !!

A beautifully clean, modern hotel. Incredibly comfortable bed. Everywhere felt clean and looked after. Easy parking right outside the hotel. Staff exceptionally friendly and helpful. Food and drinks in hotel restaurant not expensive and good quality. Didn’t have the time to experience the spa but will definitely come back. Had a brilliant stay.

Friendly

Excellent

Very nice, clean, modern property. Rooms modern, comfortable and pleasant. Breakfast was very nice too, with good quality consumables. My only negative experience was with the night staff member. I was totally ignored by this member of staff at check-in, I was standing at front desk waiting to be served. The staff member was busy on the computer and didn’t even want to give me eye contact. After a few minutes of waiting at the front desk I decided to speak to him. I didn’t understand what he said but he still didn’t want to serve me and continued gazing confused at his computer. I decided to leave and come back later—I came back after a quick visit to a local McDonald’s. Very bad check-in experience!

Friendly staff who welcomed us and were hospitable throughout the stay. A credit to Best Western.

Fabulous hotel, very clean and friendly friendly and efficient staff. Room was comfortable and the bathroom has a great shower.

Helpful staff, clean and maintained rooms.

Fantastic Spa!

The property was new, clean, and Fresh. It was a bit small but a good one or two night stopover.

Very nice room and bathroom. Facilities are nice, staff are lovely and friendly. Breakfast was nice but felt expensive. Wonderful fast food places nearby that make up for a slighky disappointing resturant.

Nice location. We used an apartment as travelled with a dog. Was clean. First room had been used by someone smoking and they changed it without question. No luggage rack to carry bags. Great parking. The apartment had a fridge and microwave and dining area. Bed comfortable but on the small size. Excellent drop off from shuttle to south of France or back. Would use again

The front desk staff were extremely helpful, very pleasant and went out of their way to make our stay very pleasant. The hotel is extremely comfortable but the staff were exceptional. We had an issue with our rental car and the staff translated for us and went above and way beyond expected. Fantastic!!!