Residencial Rio by Cumbres
Residencial Rio by Cumbres, 77536 Cancún, ROO, Mexico- Park
English
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About this hotel
Luxurious Amenities
Hive Cancun by G Hotels offers a range of luxurious amenities to make your stay unforgettable. From the outdoor swimming pool and fitness centre to the hot tub, indulge in relaxation and leisure during your visit.
Modern Comforts
Experience modern comforts in every room at Hive Cancun. Enjoy air conditioning, a flat-screen TV, and a private bathroom in each beautifully appointed room. Relax on your terrace with a stunning city view or unwind with a cup of coffee from your in-room coffee machine.
Convenient Location
Located just a short distance from major attractions such as Cancun Underwater Museum and Cancun Government Palace, Hive Cancun by G Hotels offers the perfect blend of convenience and luxury for your stay in Cancún.
Ready to experience the ultimate in luxury and convenience? Book your stay at Hive Cancun by G Hotels now.
Nearby Attractions
Important Information
Room service applies and extra fee of 3USD per service.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Bar
Tour desk
Hot tub/Jacuzzi
Sauna
Massage services
Spa/wellness center
Non-smoking throughout
Outdoor pool
Private check-in/check-out
Daily housekeeping
Concierge service
Heated pool
Infinity pool
Hot spring bath
Outdoor furniture
Sun umbrellas
Coffee Shop on site
Steam room
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Access to health care professionals
24-hour security
Security alarm
Key card access
Happy hour
Room Types
Superior Suite
Up to 4 guests70 sqm2 Double bed (131-150 cm wide)
This suite features a private pool. The spacious suite features air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a shower.
Sleeps
Up to 4 guests
4 adults
Beds
2 Double bed (131-150 cm wide)
Room details
70 sqm
City View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomPrivate entranceSofaTile/marble floorDining areaPrivate poolWardrobe or closet
Queen Suite
Up to 2 guests45 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with city views, this suite also provides a mini-bar and a flat-screen TV with cable channels. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
City View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomPrivate entranceSofaTile/marble floorDining areaWardrobe or closetCleaning products
Junior Suite Two Double Beds
Up to 4 guests45 sqm2 Queen bed (151-180 cm wide)
Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with city views, this suite also offers a mini-bar and a flat-screen TV with cable channels. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
45 sqm
City View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomPrivate entranceSofaTile/marble floorDining areaWardrobe or closetCleaning products
Superior King Suite
Up to 2 guests70 sqmDouble bed (131-150 cm wide)
The private pool is the standout feature of this suite. Boasting a private entrance, this spacious suite also comes with 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a mini-bar and a terrace. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
70 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomPrivate entranceSofaTile/marble floorDining areaPrivate poolWardrobe or closet
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,228 total)
Provider-sourced guest reviews.
8/10
Reviewed Jun 12, 2026Kamer voor vier personen. Zwembad ligging is fijn.
10/10
Reviewed Jun 11, 2026Habitaciones muy amplias y bonitas! El personal muy amable.
10/10
Reviewed Jun 10, 2026MUY BIEN
7/10
Reviewed Jun 8, 2026El hotel muy bueno por el precio, la plaza en donde está ubicado tiene 7Eleven y restaurantes, lo que lo hace muy práctico. El desayuno muy básico pero cumple, hay mas platos a la carta con costo adicional. La comida del restaurante del hotel muy rica y las habitaciones muy limpias. El staff muy amable y atento.
Las toallas son muy rígidas y las almohadas muy altas. No tenían de otro tipo. Recomiendo tener variedad de almohadas.
9/10
Reviewed Jun 7, 2026Las áreas comunes. Alberca. Restaurante para desayunar un pequeño sauna.
Le falta mantenimiento. La terraza privada con alberca no funciona su caída de agua, ni llaves de luz. Tiene manchas de cigarro . Los empleados poco atentos Bajamos a pedir un abridor de botellas y no tenían y no les importo ayudarnos. La habitación es bonita, pero no está bien equipada.
7/10
Reviewed May 31, 2026La proximité avec l’aéroport ce qui est vraiment pratique pour des vols tôt le matin
La réception ne nous as pas prévenu que les chambres étaient non fumeurs, nous avons donc dû payer 30€ de supplément lors du Check out
9/10
Reviewed May 29, 2026נקי מסודר יפה מאד
אמרו שארוחת בוקר כלולה במחיר אבל זה בתשלום
6/10
Reviewed May 22, 2026Le lit spacieux et confortable Le gel douche
Le personnel agressif et qui harcèle pour la consommation Le petit dej est indigne d un hôtel comme cela La piscine sert plus aux oiseaux qu'autre chose
9/10
Reviewed May 17, 2026Gutes, funktionables Hotel in der Nähe des Flughafens. Großes Zimmer mit kleinem Küchenbereich. Wir haben das Hotel gewählt, weil wir eine Unterkunft für unsere erste Nacht in Mexiko benötigt haben. Kleiner Pool und schöner Bar-/Außenbereich. Basic-Frühstück mit Toast und frischem Obst war inklusive, man konnte kostenpflichtig noch erweitern, was auf jeden Fall sehr lecker war. Viele Einkaufsmöglichkeiten und Restaurants in der Nähe. Gutes Preis-Leistungsverhältnis.
An einer großen Straße gelegen. Wenn man mehr Urlaubsfeeling möchte, muss man eine Unterkunft in der Zona Hotelera buchen.
9/10
Reviewed May 14, 2026hôtel très propre, personnel accueillant et chambre confortable. L’emplacement était aussi très pratique à côté de l’aéroport
le petit-déjeuner mérite d’être amélioré, avec un peu plus de choix
1/10
Reviewed May 14, 2026ولا شي
الاكل سيئ والموظفين يبون يدفعونك زياده باي طريقه
8/10
Reviewed May 14, 2026La habitación es cómoda y Bonita. Alberca privada muy agradable.
Buffet de desayuno escaso, parece que lo que quieren es ofrecerte la carta para que pagues un desayuno completo. La comida del room service no está muy buena y es cara. La cocina no está equipada. Hay que solicitarlo para poder cocinar. También hay que solicitar el encendido de las luces de la alberca y el jacuzzi cada vez que se quiera usar.
7/10
Reviewed May 11, 2026La chambre spacieuse et l accès piscine en roof top woww
Manque insonorisation avec la route passante
3/10
Reviewed May 10, 2026J'ai apprécié me baigner dans la piscine.
Le petit déjeuner n'était pas à la hauteur. Il y avait des frais cachés au check in. Impossibilité d'annuler la dernière nuit ou de l'avancer.
5/10
Reviewed May 3, 2026Naturel vibe
No AC The Room is so hot
10/10
Reviewed Apr 30, 2026La ubicación, el personal y la habitación excelentes!
El desayuno “buffet” es muy limitado y básico para tener que pagarlo como desayuno. Todos los buenos platos son de pago por separado. Pero el personal fue Increíble, eso sí!
10/10
Reviewed Apr 30, 2026Monica is truly a good personn, she welcome you and is nice !! I recommend this hotel
5/10
Reviewed Apr 29, 2026El desayuno muy malo, y la vista nada bonita, muy aburrida Se puede pagar lo mismo por otras mejores vistas
Primero no olia bien, el frigobar no servia, estaba desconectado, la estufa electrica tambien estaba desconectada la picina privada estaba en mal mantenimiento y tenia particulas de la misma estructura que se caian y el desayuno mal. Ademas al irme no me dejaron ir hasta que fueran a revisar la estancia, el cual me hizo sentir la desconfianza de mi
1/10
Reviewed Apr 27, 2026Rien n'était bien
tout
10/10
Reviewed Apr 27, 2026La limpieza, la amabilidad del personal
Está vez tuvimos problemas con el internet dentro de la habitación. Hemos estado en varias oportunidades en este hotel y es la primera vez que nos pasa algo así con el internet.
6/10
Reviewed Apr 27, 2026la habitación esta muy linda
no servían las luces del segundo piso donde esta la alberca
5/10
Reviewed Apr 26, 2026Nunca hubo internet. Wi fi inservible. No pude trabajar
10/10
Reviewed Apr 22, 2026Très propre rien à dire
8/10
Reviewed Apr 11, 2026Nuit de transit, l hotel est très bien équipé
Rien
10/10
Reviewed Apr 10, 2026Excellent location and service.
4/10
Reviewed Apr 6, 2026On the booking they had shuttle option. But it was lie. They do not have shuttles. They will give you a phone number for private taxi. staff was unprofessional. Barely spoke. Said hello. Servis in restaurant was horrible. We were waiting more than half an hour for a sendwich and fish and chips. We were only one in restaurant. Towels in the rooms were so old. Nothing what I would expect in luxury hotel.
9/10
Reviewed Apr 4, 2026Staff was wonderful. The hotel is very clean and very nice
Location is great for short stay, but for a week stay the location is not ideal for the restaurants and activities
8/10
Reviewed Apr 3, 2026O quarto é lindo, grande, e confortável.
O alojamento é um pouco ruidoso. Há forma de contornar fechando a porta entre a casa de banho e o quarto. As paredes são finas (ouvi vibrações do telemóvel da pessoa do quarto ao lado). O hotel é um pouco isolado da cidade pelo que é sempre necessário carro ou uber
1/10
Reviewed Apr 3, 2026Hotel muy muy malo , robar dinero , peor hotel en mundo!!!!
Hotel muy muy malo , robar dinero , peor hotel en mundo!!!!
8/10
Reviewed Mar 28, 2026El desayuno
5/10
Reviewed Mar 27, 2026The stay was decent overall, but the breakfast situation was disappointing—especially for a four-star hotel. During booking, it clearly stated that breakfast was included. However, at check-in we were told that only a very basic selection—bread, orange juice, coffee, and some fruit—was actually included. Anything more substantial, like fried eggs or other hot options, came at an extra charge. This is quite misleading and not what you would expect from a four-star hotel, where a proper breakfast should be part of the experience.
7/10
Reviewed Mar 20, 2026El food truck en la puerta del hotel. Aunque no tenga que ver con ellos, fue una maravilla y grita sorpresa: Armando's comida española gourmet.
Que está lejísimo de zona de playa. Que el agua de la piscina no estaba climatizada Que el desayuno sea más que pobre.
8/10
Reviewed Mar 19, 2026Très belle chambre et matelas confortable.
Le petit déjeuner très peu de choses proposées.
9/10
Reviewed Mar 17, 2026O hotel é muito bom, tem excelente estrutura. O quarto é enorme, com uma salinha e uma pequena cozinha, além de varanda. Cama confortável, ar-condicionado eficiente, roupa de cama e banho limpas. Oferece um café da manhã continental. Foram extremamente gentis em liberar os quartos antes do horário previsto.
A ducha é extremamente forte e o box não conseguia vedar a água. Assim, o banheiro ficava todo encharcado. Café da manhã continental, caso queira algo a mais tem que pedir a parte. Pedi e me agradou.
10/10
Reviewed Mar 15, 2026Clean rooms, great facilities. Loved it
NA
10/10
Reviewed Mar 15, 2026La chambre est bien decorée et bien aménagée Les espaces communs sont de qualité (salle de sport, jacuzzi, piscine, sauna, hammam )
Rue très passante aux abords de l'hôtel
8/10
Reviewed Mar 14, 2026Cest un adresse d'étape parfaite à Cancún
Un peu bruyant
7/10
Reviewed Mar 14, 2026Wij verbleven hier één nachtje voordat we naar het vliegveld gingen. Mooie, ruime kamer! Fijn bed.
- Ontbijt was slecht. Croissantje smaakte alsof het van de dag ervoor was. - De badkamer was niet echt schoon, vlekken op muur en deur. Op kraan zaten nog tandpasta vlekken van de vorige hotelgast. - Je hoort het lawaai van het verkeer buiten best wel goed.
1/10
Reviewed Mar 10, 2026Son unos ladrones, no recomiendo este hotel. El personal todo son buenas caras y sonrientes pero por más que he reclamado que me devuelvan mi fianza no lo han hecho. Se han quedado con 400€ de la fianza de 4 habitaciones. Una vergüenza!! Y no contestan a los correos y después de mes y medio de dejar el hotel la fianza no ha sido devuelta
1/10
Reviewed Mar 10, 2026Nada recomendable, se han quedado con nuestra fianza, 400€ de 4 habitaciones. Ni contestan a los correos, ni devuelven el dinero... Son una vergüenza, no me ha pasado nada igual en mi vida viajera
10/10
Reviewed Mar 9, 2026Amazing view, great staff. Wonderful to have a gym, pool and hot tub. The sushi restaurant close to this location was great. The restaurant food was good. All staff were excellent. The additional door separating front door from room was awesome for sound barrier but also to ensure I was only cooling the area I was occupying. The two plate induction stove was a bonus, should I have needed it. I live the separator between living quarter and the bed.
The balcony chairs were a bit big for the area I had to eat my dinner at. Also could use some balcony lights as being outside was great.
9/10
Reviewed Mar 9, 2026Chambre familiale spacieuse et agréable Petit déjeuner Personnel accueillant et disponible Hôtel proche de toutes commodités (commerces, aeroport, loueur de voitures...)
10/10
Reviewed Mar 7, 2026Tout était parfait. Je conseille fortement.
Un peu trop près d'une grande route
8/10
Reviewed Mar 7, 2026Très bonne première nuit à Cancun, proche aéroport Petit déjeuner moyen Chambre spacieuse et confortable
Le petit déjeuner pourrait clairement être enrichi
9/10
Reviewed Mar 5, 2026C’est le top !!
Rien
5/10
Reviewed Feb 27, 2026Monica, our waitress, and Antonio were the absolute best. Monica provided excellent service, and Antonio was extremely kind and attentive. The receptionist upstairs at the front desk and the gentleman who works at night were also amazing. The staff truly takes pride in their work and demonstrate a strong work ethic. Their customer service was outstanding.
Unfortunately, the room had a strong mold-like smell. From the moment I entered, I noticed an odor that seemed like mold that had been covered up or painted over. The smell was very noticeable, and while staying there, I began to feel sick. It was concerning because it felt like something was being hidden rather than properly addressed.
10/10
Reviewed Feb 27, 2026Piscine privative, vue citadine agréable, très calme (séjour en basse saison), supermarché et aéroport à proximité, très bien!
10/10
Reviewed Feb 24, 2026La junior suite es impresionante, super grande, la cama comodísima y enorme, tiene una salita y cocina, el baño tambíen muy bien. El.desayuno genial.
Que las.chicas de las recepción no nos informaran de que el hotel ofrece un shuttle al aeropuerto gratuito y nos vieran llamar al uver y no nos dijeran nada. Es un detalle muy feo.
5/10
Reviewed Feb 24, 2026Hôtel pour transit à l’aéroport, pas plus. Odeur horrible dans la chambre, personnel peu professionel, petit déjeuner médiocre.
6/10
Reviewed Feb 23, 2026Monica & pool restaurant staff amazing credit to the company. Reception staff helpful amazing people, beds comfortable rooms big & clean, bathroom Aromatherapy products good
This hotel is not good for kids as pool is dangerous due to no sides via affinity pool, needs safeguarding or notes on description that its not hotel for kids, no where to play. Also no vegan diary free options & no kids menu.... food option ok but could do with more options for non pork vegetarian. Hotel lift key annoying . Hotel towels not good condition , not much cups plates cutlery in room.
10/10
Reviewed Feb 22, 2026El cuarto estuvo de lo mas comodo
7/10
Reviewed Feb 14, 2026Parcheggio comodo e bagno ampio, letti comodi.
Colazione scarsa, divano e sedie della camera sporchi
1/10
Reviewed Feb 14, 2026Nothing
This is an old hotel, they offer free breakfast and they serve a continental breakfast without any protein not even a yogurt, my room was dirty, phone ,tv and ac did not work I had to move to another room, a maintenance person came into my room without knocking, he just opened the door of the room, poor judgement, no communication between employees, management is not efficient , they need more training
8/10
Reviewed Feb 14, 2026Emplacement idéal après un long vol pour se reposer, loin du tumult. Literie confortable, chambre spacieuse. Bon petit déjeuner.
Lors du check out, on nous demande d’attendre afin que la chambre soit vérifiée. Cela est très gênant quand on n’a pas l’habitude.
10/10
Reviewed Feb 12, 2026Nice, clean and comfortable room. Beautiful hotel and very friendly stuff! Will come back!
10/10
Reviewed Feb 12, 2026Très bel établissement et navette aéroport
Nous avons été très bien servis et accueillis par Omar et Monica ! Un grand merci à eux!!
7/10
Reviewed Feb 12, 2026L'accueil personnel souriant. Grande chambre. Lits confortables. Chambre bien isolé du bruit.
Il n'y avait pas d'eau chaude.
10/10
Reviewed Feb 11, 2026Le personnel est hyper accueillant, les chambres sont propres et les lits très confortables. Le petit déjeuner est bon. Parfait pour une nuit proche aéroport !
Rien
10/10
Reviewed Feb 10, 2026La habitación, la comodidad, la alberca
7/10
Reviewed Feb 10, 2026Hôtel parfait pour arriver ou repartir de Cancun, 20 minutes de l'aéroport. Chambre spacieuse et propre Personnel au petit déjeuner très aimable, nous a apporté des verres de lait pour les enfants sur simple demande .
Insonorisation des chambre, nous avons pu suivre le film du voisin 😅 Le petit déjeuner n'est pas extraordinaire mais fait le job.
8/10
Reviewed Feb 10, 2026El personal de la cafetería no es nada agradable, si no compras el desayuno extra te tratan fatal, los últimos días nos quitaron la leche caliente porque decía que no entraba, cosa que los primeros días nos lo pusieron sin problemas. A parte del desayuno que es bastante escaso, las instalaciones son estupendas, habitaciones amplias y limpias. El personal de recepción muy educado y con ganas de ayudar. El hotel no está en la zona hotelera pero bien rodeado de tiendas y fácil acceso para entrar y salir de la ciudad
El servicio del desayuno, escaso y el personal muy desagradable.
7/10
Reviewed Feb 8, 2026Confort des chambres
Les environs: route passante, vue depuis la piscine
6/10
Reviewed Feb 8, 2026Lokacija je blizu aerodroma što je super za rane letove.
Teretana kao ni SPA ne rade, za doručak se poslužuje kruh i pahuljice. Soba nije zvučno izolirana tako da se cijelo vrijeme čuje sve s prometnice.
3/10
Reviewed Jan 31, 2026Je suis très déçue de notre séjour.
Nous sommes arrivés après minuit, ce qui avait été signalé lors de notre reservation. Arrivée dans notre chambre, nous constatons qu'il y avait que deux serviettes alors que la reservation était pour 4 personnes. Lorsque nous avons appelé la reception la jeune femme qui y était ne répondait plus. Nous étions déjà descendues une fois pour réinitialiser notre carte de chambre car elle ne fonctionnait pas. C'est inadmissible que personne a l'accueil ne répondait et surtout de ne pas laisser assez de serviettes. De l'eau avait été ajouté dans les bouteilles de savon, ce qui est également inadmissible! Enfin le petit déjeuner "continental" reste à desirer, il y avait seulement des tranches de pain, le personnel n'était pas très accueillant non plus.
7/10
Reviewed Jan 30, 2026Monica e la sua cortesia durante la colazione.
- ragazza della reception molto scortese - rumore vicinato - poco isolamento acustico nelle camere
5/10
Reviewed Jan 29, 2026La habitación es amplia y la ubicación céntrica para moverte con el coche.
La limpieza deja mucho que desear. Toallas muy desgastadas. La habitación huele a humedad. El desayuno nefasto, no había de nada, por lo que tuvimos que salir a desayunar fuera todos los días. Habitaciones ruidosas, se escucha todo lo de la calle y a las habitaciones contiguas.
9/10
Reviewed Jan 29, 2026La ubicación tenía todo los supermercados y restaurantes cerca
El desayuno no era agradable solo era fruta y un pan
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Spacious, comfortable rooms and beds
- •Very convenient location near airport and local shops/restaurants
- •Pool options including rooftop and private pools
- •Generally clean rooms
- •Good value for the price (for many guests)
- •Often friendly and attentive staff (many reports)
Areas to consider
- •Breakfast is basic/limited and many items charged separately
- •Inconsistent service: some staff are inattentive or aggressive; reports of hidden/extra charges
- •Maintenance issues (broken pool/jacuzzi features, cigarette stains in terrace)
- •Noise from nearby busy road / lack of soundproofing
- •Some rooms lack kitchen equipment or AC; towels and pillows sometimes uncomfortable
- •Room service quality and cost criticized
Cleanliness
8/10Rooms are frequently described as clean and well kept; one review notes cigarette stains on a terrace area but overall housekeeping is positive.
Service
6.5/10Mixed reports: many reviewers call staff very friendly and attentive, but several mention inattentive or aggressive employees, hidden/extra charges at check-in and lack of helpfulness in some cases.
Location
8.5/10Repeatedly praised for proximity to the airport and nearby shops/restaurants; convenient for early flights though located on a busy road (noise).
Room Quality
7.8/10Rooms described as spacious with comfortable beds and some private-pool options; drawbacks include high pillows, stiff towels, limited kitchen equipment in some rooms and occasional maintenance issues.
Amenities
7/10Property offers pools (including rooftop), a small sauna and restaurant; however guests report maintenance problems (broken pool/jacuzzi features), limited pool upkeep and occasional lack of AC.
Value for Money
8/10Multiple guests state the hotel is good value for the price and practical for airport stays, though hidden fees and extra charges (breakfast not always included) reduce perceived value for some.
Food and Beverage
6/10Breakfast is repeatedly described as basic or limited with many desirable items charged à la carte; hotel restaurant sometimes praised but room service and buffet quality receive negative comments.
Overall Experience
9/10Overall many guests highlight a pleasant stay due to location, clean/spacious rooms and often friendly staff; recurring issues (breakfast, occasional rude staff, maintenance/hidden fees) lower consistency but overall impressions remain strongly positive.