Kayakyolu Şehitler Parkı
Kayakyolu Şehitler Parkı, Yunusemre, Palandöken, Erzurum, Turkey- Park
English
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About this hotel
Luxurious Accommodation
Experience comfort and convenience at The Erzurum Hotel, located just 5 km from Lala Mustafa Pasa Mosque. Each room is equipped with modern amenities including a TV, safety deposit box, and free WiFi, ensuring a relaxing stay.
Ski-to-Door Access
For ski enthusiasts, our 4-star hotel offers ski-to-door access and ski equipment hire, making it the perfect choice for a winter getaway. After a day on the slopes, unwind in our cozy rooms and enjoy a hot shower with complimentary toiletries.
Delicious Dining Options
Start your day right with a buffet breakfast at our restaurant, offering a variety of options including continental and vegetarian choices. Whether you're fueling up for a day of skiing or winding down after sightseeing, our dining options cater to all tastes.
Book your stay at The Erzurum Hotel now and indulge in a memorable experience filled with comfort and adventure.
Nearby Attractions
Gaziler Parkı
Gaziler Parkı, Yunusemre, Palandöken, Erzurum, Turkey- Park
Mehmet Akif Ersoy Parkı
Mehmet Akif Ersoy Parkı, Palandöken, Erzurum, Turkey- Park
Vatan Parkı
Vatan Parkı, Yunusemre, Palandöken, Erzurum, Turkey- Park
Recep Tayyip Erdoğan Parkı
Recep Tayyip Erdoğan Parkı, 25080 Palandöken, Turkey- Park
Important Information
Please note the property does not serve alcohol.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Skiing
Breakfast in the room
Ski storage
Valet parking
Non-smoking throughout
Private parking
Private check-in/check-out
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shuttle service (additional charge)
Special diet menus - on request
Allergy-free room
Kid meals
Lockers
Vending machine - drinks
Kid-friendly buffet
Ski equipment hire on site
Ski-to-door access
Airport drop off
Airport pick up
Coffee Shop on site
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Mobile app for room service
Room Types
Superior Twin Room
Up to 4 guests40 sqmTwin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room features soundproof walls, a mini-bar, a tea and coffee maker, a TV with satellite channels, as well as mountain views. The unit has 2 beds.
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneHair dryerDeskSeating AreaToiletPrivate bathroomHeatingSlippersSatellite channelsInterconnected room(s) availableTile/marble floor
Large Double Room
Up to 3 guests35 sqmQueen bed (151-180 cm wide)
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room offers a TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
35 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneHair dryerDeskSeating AreaToiletPrivate bathroomHeatingSlippersSatellite channelsInterconnected room(s) availableTile/marble floor
Superior Triple Room
Up to 3 guests40 m23 Twin bed (90-99 cm wide)
3 Twin Beds
431-sq-foot room with mountain views
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Select Comfort bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Wheelchair-width doorways
Smoking And Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-99 cm wide)
Room details
40 m2
Mountain View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryerPrivate bathroomHeatingSlippersSatellite channelsElectric kettleWardrobe or closetToilet paperBottle of waterShampooWheelchair accessible
Superior Double or Twin Room
Up to 4 guests44 m2Twin bed (90-99 cm wide), King bed (151-180 cm wide)
1 Twin Bed and 1 King Bed
474-sq-foot room with mountain views
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Select Comfort bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Wheelchair-width doorways
Smoking And Non-Smoking
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Twin bed (90-99 cm wide), King bed (151-180 cm wide)
Room details
44 m2
Mountain View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryerPrivate bathroomHeatingSlippersSatellite channelsElectric kettleWardrobe or closetToilet paperBottle of waterShampooWheelchair accessible
Comfort Double Room
Up to 2 guests35 m2Queen Bed (150-160 cm wide)
1 Queen Bed
377-sq-foot room with mountain views
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Select Comfort bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Wheelchair-width doorways
Smoking And Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
35 m2
Mountain View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryerPrivate bathroomHeatingSlippersSatellite channelsElectric kettleWardrobe or closetToilet paperBottle of waterShampooWheelchair accessible
Twin Room
Up to 2 guests35 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room provides a TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
35 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneHair dryerDeskSeating AreaToiletPrivate bathroomHeatingSlippersSatellite channelsTile/marble floorHardwood or parquet floors
Superior Family Room
Up to 3 guests40 sqm3 Twin bed (90-130 cm wide)
Featuring free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The family room features a TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit has 3 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
40 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneHair dryerDeskSeating AreaToiletPrivate bathroomHeatingSlippersSatellite channelsTile/marble floorHardwood or parquet floors
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(637 total)
Provider-sourced guest reviews.
1/10
Reviewed Sep 15, 2026Ingenting! Högst två stjärnor, bullrigt på grund sv landsväg precis utanför hotellet.
Det fanns inget att gilla.
9/10
Reviewed Sep 13, 2026Clean room
8/10
Reviewed Sep 11, 2026современный отель, большие номера, отличный завтрак европейского уровня, большая парковка
мы были в сентябре на улице днём около 25, но в номере было очень жарко, кондиционера в номерах нет, есть небольшой вентилятор, а окно открывалось лишь немного из-за ограничителя, как оказалось в номере было включено отопление теплый пол, без возможности его отключить
8/10
Reviewed Sep 8, 2026Very clean rooms, friendly and helpful staff.
Breakfast was average.
10/10
Reviewed Sep 6, 2026Удобные кровати, дополнительная кровать для ребенка. Помощь с чемоданами. Комплимент от отеля по приезду, очень приятно. Большая парковка за отелем.
10/10
Reviewed Aug 25, 2026Фото соответствует реальности. Отель новый. Очень вежливый персонал. Отличный завтрак. Кухня работает круглосуточно.
8/10
Reviewed Aug 24, 2026Location and cleanness
height of beds(very low) .
8/10
Reviewed Aug 20, 2026Colazione abbondante e varia, albergo vicino ad impianti di risalita e sopraelevato rispetto al centro, bel panorama.
10/10
Reviewed Aug 17, 2026Very comfortable stay we had there staff is very welcoming and make your stay a nice one. Rooms are clean and ambience is very nice in the room l
4/10
Reviewed Aug 10, 2026No
No
10/10
Reviewed Aug 10, 2026Quarto amplo, roupa de cama confortável. Localização.
A luz de emergencia que acendia a noite, incomodou um pouco.
9/10
Reviewed Jul 25, 2026Onze kamer was heel groot met veel confort. Ontbijt was heerlijk en personeel was erg vriendelijk.
De douchekraan sprong soms van warm naar koud. Wasbak is aan de lage en kleine kant.
10/10
Reviewed Jul 20, 2026Расположение вдали от города
Плохо работает фен, завтрак слабый
8/10
Reviewed Jul 20, 2026في اطلالة جميلة على الجبل
10/10
Reviewed Jul 20, 2026My 4th stay. Staff is amazing. Thank you for checking us in so late into the night.
10/10
Reviewed Jul 9, 2026Sehr sehr sauber!
Es war alles sehr gut, nichts auszusetzen.
9/10
Reviewed Jul 8, 2026Perfect
10/10
Reviewed Jul 6, 2026Zoals altijd een hotelverblijf precies zoals je je maar kunt wensen. Vriendelijk personeel, uitstekende service en een hypermoderne kamer – allemaal op een centrale locatie. En dan hebben we het nog niet eens over het heerlijke ontbijtbuffet. We kijken nu al uit naar ons volgende bezoek.
10/10
Reviewed Jun 30, 2026We stayed a night with my family. We had very pleasant stay in a room with amazing mountain and ERZERUM SPOR's stadium view. Cabin / showers were clean and tidy. Very friendly and warm staff. 24 HRS restaurant....
10/10
Reviewed Jun 22, 2026Отель рядом с горнолыжным курортом, на горе. Ночевали после длинной дороги. Комфортно, чисто, уютно. Персонал говорит на английском.
8/10
Reviewed Jun 21, 2026Месторасположение, ресторан, чистота
Завтраки необходимо улучшить
8/10
Reviewed Jun 14, 2026Жили в отеле 3.5 года назад. Очень понравилось! Решили остановиться снова. В этот раз понравилось меньше:( вайфай в номере просто не работал..пришлось подключать роуминг, чтоб принять и отправить сообщение. В ресторане не было англоязычного персонала. На трех человек в номере дали 2 комплекта полотенец...
9/10
Reviewed Jun 9, 2026الموقع والنظافة والتنوع بالافطار ووسع الغرف والديكورات والتعامل اللطيف من الجميع وخاصة من الاخت يارين وهو خياري الافضل بالمستقبل
كل شئ جميل ولكن عدم وجود تكييف سوف يسبب ب ازعاج للنزلاء اذا كان هناك موجه حارة ونتمنى تركيب تكييف ليكون كل شئ جاهز للنزلاء ولكم الشكر
8/10
Reviewed Jun 9, 2026Zeer uitgebreid ontbijtbuffet
Totaal nietszeggende, generieke achtergrondmuziek
10/10
Reviewed Jun 6, 2026Very well presented, good rooms and food
Too dark, no glasses in room
10/10
Reviewed Jun 5, 2026Отличный отель, расположен в стороне от города, перед горнолыжным курортом. Гигантская парковка, собственный ресторан, работающий до поздна (или вообще круглосуточно) с отличной европейско-турецкой кухней и неприлично низкими ценами. Все очень вкусно. Можно просто заехать на обед/ужин, без проживания. Принимают оплату картой Юнион пэй. Останавливались 30 мая, ночью было около нуля и пошел снег, но в отеле работало отопление! Было тепло. Кондиционеров в отеле нет, т.к. он больше заточен под зимний горнолыжный сезон, но в этом районе высота около 2 км, летом не бывает жары.
10/10
Reviewed May 27, 2026Propre calme spacieux petit dejeuner super
8/10
Reviewed May 7, 2026친절한 직원들, 깨끗한 시설,호텔앞에 주차할 수있어서 좋았습니다.
고정된 샤워기 헤드.
8/10
Reviewed Apr 19, 2026The hotel was very stylish and newly built, with an outstanding design that truly felt luxurious. The staff were kind, friendly, and very professional. The location was next to the mountains, offering a breathtaking and peaceful view. Just keep in mind that having a car is essential, as access without one can be difficult. The breakfast was excellent, with high quality and great variety.
10/10
Reviewed Mar 28, 2026Traveled with family for a skiing holiday at the end of March. The hotel staff was extremely courteous and helpful throughout our stay. The hotel has a free shuttle to the ski center and it takes only 2-3 min to get there (since hotel location is relatively close to the slopes), you only need to call the reception and within a couple of minutes the driver will be waiting to pick you up. There is a ski room which helps storing the skiing equipment overnight. Breakfast buffet was excellent and hotel restaurant is open 24/7 (!). I would say that, overall, this hotel is a great value for money, will definitely return,
None.
10/10
Reviewed Mar 3, 2026Close to skiing, shuttle and breakfast.
Na
6/10
Reviewed Jan 19, 2026En hauteur dé Erzurum belle vue
Parking
9/10
Reviewed Jan 19, 2026Breakfast was great and location is beautiful
The bathroom need som extra facilities
9/10
Reviewed Jan 6, 2026yemekler çok güzeldi, odalar temizdi
oda ısısını ayarlamak çok zordu, duşlarda sadece yağmur başlığı vardı telefon yoktu
10/10
Reviewed Dec 26, 2025Very good location in between the city and palendakon
Nothing
8/10
Reviewed Dec 25, 2025Nice and clean hotel, with good breakfast, round the clock restaurant and very close to Ski Mountain.
10/10
Reviewed Dec 19, 2025Exceptionnel Proposition moderne et très agréable
Rien
9/10
Reviewed Nov 10, 2025Very nice hotel, amazing breakfast.
It’s weird but it’s impossible to get iron in the room or use it in designated place. The only option is to bring your stuff to the laundry (if they open) and wait for about 40 minutes
8/10
Reviewed Nov 6, 2025Sehr gut,nette personal.gute service
9/10
Reviewed Oct 16, 2025Цена завышена!
10/10
Reviewed Oct 10, 2025Sehr freundliches Personal, sehr gutes Restaurant, sehr gutes Frühstück, toller Blick in die Berge, grosses, sauberes Zimmer, Parkplätze vorhanden, schöne, ruhige Lage
10/10
Reviewed Oct 8, 2025Sehr nettes personal. Für jeden zu empfehlen
4/10
Reviewed Sep 30, 20255 gün kaldım. Housekeeping işinin neden bir erkek yapmamalıyı bu otelde anladım. Temizlik gerçekten çok kötü. Ben hayatımda ilk defa bir otele çarşafımı değiştirin dedim 3. Günlerine girdiklerinde. Otel yapılmış güzel ama herşey olsun diye yapılmış sanki. İçi hizmet çok kötü. Banyoya 5 gün boyunca 1 kez paspas atılmadı. Elimden akan suyun fayanstaki izine baktım çıktığım güne kadar. Yatak ise hiç konforlu değildi.
7/10
Reviewed Sep 19, 2025Всё было прекрасно
Отсутствие кондиционера. Спать всю ночь с вентилятором в жару 35 градусов…. Ну такое себе.
9/10
Reviewed Sep 17, 2025Très bien, propre, bel hôtel
10/10
Reviewed Sep 17, 2025Otelde çalışanların güler yüzlülüğü ilgileri ve jilet gibi giyinmiş olmaları şahane odalar tertemiz kahvaltı şahane
5/10
Reviewed Sep 16, 2025Alles pk
Restaurant
7/10
Reviewed Sep 10, 2025Wir waren etwas enttäuscht, hatten aufgrund der positiven Bewertungen viel mehr erwartet.
Betten extrem niedrig. Keine Ablagefläche im Bad, nur Waschbecken.Nur Regendusche, keine Handbrause. WC Deckel schief montiert. Beleuchtung nicht durchdacht, im Bad schummrig bis dunkel. Eine Bettleuchte defekt. Fenster nur einen Spalt weit zu öffnen, nicht zu kippen. LED Leuchten draußen auf der Fensterbank lassen das Hotel von außen in tollem Glanz erscheinen. Allerdings von innen sehr störend, zieht Motten an und verstärkt die ungeputzten Fensterscheiben. Mussten Bettdecken ( im Schrank) selbst überziehen, auf dem Bett lagen nur die Bettlaken Wir haben uns nicht wohlgefühlt und haben uns nach einer Nacht ein anderes Hotel gesucht.
10/10
Reviewed Sep 8, 2025Das Service Personal war äußerst freundlich und hilfsbereit. Hier würde ich immer wieder gerne übernachten.
9/10
Reviewed Sep 7, 2025Mooi uitzicht en vriendelijk personeel
10/10
Reviewed Sep 2, 2025Очень красивый новый отель со своим стилем и интересным необычным дизайном. Все чисто, вкусный завтрак,очень отзывчивый персонал. Удобная парковка. Сами номера довольно просторные. Отель удобно расположен.Мы закзали ужин. Он был очень вкусным. нам все понравилось.
Нет такого.
3/10
Reviewed Aug 31, 2025Плохой завтрак, нет москитных сеток. В номере очень жарко и душно. Нет кондиционера. Нет нормальной душевой лейки. Нет расходников. Одеяла не были заправлены, пришлось просить и ждать персонал. Шумоизоляция полностью отсутствует, слышно даже как разговаривают соседи. Стены какие то картонные. Отель не соотвествует заявленному уровню.
6/10
Reviewed Aug 28, 2025It was clean, Good staff and nice location.
No AC, it was not quite, you have to open the windows in summer to get fresh air. May be it will be great in winter but in summer I do not recommend because as I mentioned there is no AC.
9/10
Reviewed Aug 28, 2025Wonderful location with lovely views. The hotel is modern and very nicely designed/decorated. The breakfast was a typical turkish breakfast with plenty of options. We ate from the restaurant and it was plentiful. Something for everyone can be found. The internet was terribly slow/non existent (but we were there for only 1 night and thankfully had cellular data which worked fine)
There was no air conditioning in the rooms. We knew this going into it and we took time deciding if we should give it a go or not. Many people said it was manageable. We found it uncomfortable and our room window would only open a crack without allowing in any natural breeze. It was rather uncomfortable. We travelled mid August...
10/10
Reviewed Aug 28, 2025Красивый интерьер отеля. Большие красивые номера. Вежливый персонал. Большая парковка. Завтрак неплохой.
Нет кондиционера в номере.
10/10
Reviewed Aug 25, 2025HARİKAYDI
10/10
Reviewed Aug 23, 2025Breakfast
8/10
Reviewed Aug 22, 2025Хороший отель, креативный ремонт
Нет кондиционера
10/10
Reviewed Aug 21, 2025Современный отель, чисто, уютно. Вкусный разнообразный завтрак. Бронь без предоплаты, сотрудники на ресепшене отзывчивые, помогали в любых вопросах. Указали, что будем с ребенком 2х лет, доп кровать не заказывали. В комнате нашли готовую кроватку для нашей малышки. Было очень приятно, что о гостях так заботятся.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly service
- •Good location
- •Nice breakfast
Areas to consider
- •Lack of air conditioning
- •Room comfort issues
- •High prices
Cleanliness
9.64/10Some comments noted cleanliness positively, but issues with room conditions were mentioned.
Service
10/10Consistently praised for friendly and helpful staff.
Location
10/10Well-located between the city and ski mountains, appreciated in multiple reviews.
Room Quality
9.61/10Mentioned as spacious and stylish, but issues with comfort and amenities noted.
Amenities
9.15/10Amenities like ironing facilities and air conditioning were criticized or missing.
Value for Money
10/10Mostly perceived positively, though some felt prices were high for what was offered.
Food and Beverage
10/10Good breakfast mentioned in several reviews, but some had complaints.
Overall Experience
10/10Generally high satisfaction but noted some disappointing aspects.