Taller de Juan - Casa Hotel

Everything. The property was super clean, comfortable, great location and above all the staff was simply amazing.

The mattress wasn’t the greatest

We celebrated our anniversary at Taller de Juan in San Cristóbal de las Casas, and we couldn't have picked a better location. The hotel is stunningly designed and decorated, with lush greenery that makes you feel like you're in the middle of nature despite staying in the heart of the city. Our room was open and spacious, yet private and cozy. The breakfast was delicious. And most importantly, the staff are great. Everyone went out of their way to make us feel welcome and special. Thank you in particular to Ximena and Cristina for your wonderful hospitality.

Nothing. Truly a perfect stay.

Amazing location and deco. Staff was super friendly and helpful.

Nothing!

el hotel es precioso, tal cual en las fotos, tiene mucho encanto y el personal encantador.

Design, friendly staff

Noise

Es lindo en general y el restaurante super bien ,la atención muy buena.

Las lámparas de la habitación son tan grandes y están tan abajo que muchas veces me golpee la cabeza. No hay tv . Se escucha todo lo que pasa en recepción. El baño mala planeación de las puertas ,cero funcionales. No hay donde colgar la toalla para salir del baño y las puertas no están funcionales chocan unas con otras.

The first thing is the staff. The staff, every single one, was friendly, courteous and attentive. Second, the facility is quiet and very clean.

Nothing comes to mind

מקום מהמם

אין תלונות

Gorgeous decor inside, restaurant staff so willing to accommodate my vegan diet.

Rooms are literally on street level (unless you book the upstairs suite in back), so it’s impossible to drown out cars driving by. It becomes white noise after awhile.

Este hotel boutique es fenomenal, la ubicación céntrica, la atención personalizada de su staff, la decoración con el arte, lo pequeño del hotel que hace que te dediquen el tiempo a tu familia es muy agradable. Una felicitación especial a Jimena por ser una excelente anfitriona .

Un poco la falta de una TV en la habitación, pero entiendo que el concepto del hotel así es.

Stilvolle Ausstattung Sehr bequemes Bett Sehr guter Service

Hohe Lautstärke durch Straße und Rezeption

Das einzige was gefehlt hat war ein Safe im Zimmer

Modern bath, comfortable bed, excellent location. I especially sitting in the court yard next to a warm fire on a cold evening. Very friendly and help with any questions I had about the area

It was excellent in every way.

Todo es como está en casa

Repetimos porque es el mejor

The staff were the best thing about this place. They were friendly and very attentive to our needs. They really went about and beyond.

Siempre que nos hospedamos aquí nos tratan como familia. El hotel es hermoso y muy cómodo

Secure, good location, lovely staff, enormous bed, hot shower with good pressure, nice coffee

No TV, no air con

Una casona antigua llena de sorpresas y detalles encantadores. Staff muy amable, servicial y atento a todos los detalles. Una gente encantadora

Las habitaciones tendrían que tener mejor aislación acústica y de la luz. Nada que no se resuelva con buenos tapones para los oídos pero el descanso no es el mismo... Los ruidos llegan cuando uno menos lo espera. El resto impecable. Punto aparte para la comida: excelente las opciones para desayuno y las comidas. Todo riquísimo, bien servido. De todo lo bueno que probé en San Cristóbal me parece lo mejor de la ciudad.

Relative new hotel with very nice large moden rooms. The rooms to the street are noisy but the very dedicated reception gabe us an upgrade to the suite which is fantastic.

Es un hotel muy acogedor. Las amenidades son mas para una visita en pareja, si vas en familia no es tu mejor opción. No tienen television por ejemplo, pero si un tocadiscos con vinilos para escuchar mientras tomas un vinito. Esta lleno de detalles el lugar. Muy recomendable. Las habitaciones que dan a la calle si son algo ruidosas, si eres sensible a eso pide una que de al jardín. La comida de su restaurante es buena tambien. La atencion y amabilidad del personal es muy buena. Para una velada en pareja super recomendable.

El ruido de las calle se oye en todas las habitaciones.

Prachtig hotel met schitterende binnentuin, hele mooie buiten haard die werd aangemaakt op ons verzoek en waar we een heerlijk glas wijn hebben gedronken. Hele mooie ruime kamers met een eigen platenspeler met heerlijke Spaanse muziek (Joan Manuel Serrat!). Het hotel heeft een hele lieve behulpzame staff, kortom een hele grote aanrader!

Het had niet beter gekund want het was heerlijk allemaal maar het ontbijt en lunch kan wat langer duren dus houd daar rekening mee in je planning.

La decoración, la limpieza, el equipamiento de la habitación incluyendo tocadiscos de vinilo y con diferentes tipos de cosméticos, la iluminación tanto de la habitación como del resto de estancias y el personal.

Nada, todo estaba perfecto.

Super établissement superbe deco personnel au petit soin.

La deco les chambres la cour intérieure

Hotel muy lindo ! Cerca del andador Guadalupe , con decoración cálida y limpia

The exceptional service that the staff provided was unbeatable. Amazing staff is what made this hotel 5/5. They made sure that all my needs and wants are met down to the smallest of details. They assisted me in booking my whole itinerary for this trip (Private transport and Private guide). All I had to do was show up and enjoy. The room was tranquil and grand. We had booked the presenditial suite and it was the best decision. The layout, furniture and down to the decorations were meticulously thought of and you can tell! The pictures doesn't do it justice. The staff again made sure, we came home to a clean room, with our bed made, soft music playing in the background, curtains drawn and always fresh towels. Truly amazing room! This room looks like a spa and will be taking inspiration for my own when I get back.

None

Amazing staff! It truly made our stay here spectacular. They made sure all my needs and wants were taken care of down to the smallest of details. They helped me book my transportation and private tour prior to my arrival, so all I had to do was show up and enjoy. My room was always cleaned every day, blinds open/shut according to time of day, and the deep soak in the tub was just right after my long day of hiking. The toiletries smelled amazing, and the coffee was superb first thing in the morning. The room looks like a spa and will be taking inspiration for my own personal room back home.

Nothing.. I absolutely love everything!

Staff was extremely helpful! And it’s was beautiful. Bed and blankets were super comfortable. I would definitely recommend and visit again.

The menu options the restaurant had were not my favorite. Didn’t really eat there.

Hermoso hotel boutique, super ubicado, puede sentirse un poco el ruido de los carros pero ko es molesto

Bien

Great location, Staff is very nice and responsive to any request. Well furnished and designed, super clean. Loved the stay.

This hotel is beautiful !! We felt we were in like a telenovela in a beautiful hacienda with full of plants and art!! The staff are excellent in customer service and the food in the restaurant is the best in town! Definitely the best experience I had in our trip in San Cristobal De Las Casas!

We loved our stay at Taller de Juan. The staff was incredibly kind and attentive from the very beginning, the location is perfect for exploring San Cristóbal on foot, and the hotel itself is a gem — filled with greenery, beautiful spaces, and a clear attention to detail in every corner. The bed was super comfortable, we slept so well. We also had a hot stone couple’s massage that was amazing! deeply relaxing. The coffee and amenities were another highlight. You can tell everything is thoughtfully designed to offer an intimate, aesthetic, and special experience. We would absolutely come back.

There was a bit of street noise since our room faced directly toward the road, but it’s completely understandable given the location and it didn’t affect our overall experience. We would absolutely come back.

A beautifully designed hotel with a quiet, relaxing vibe. Every detail felt thoughtfully curated, and we truly appreciated the attention to every aspect of our stay. The stunning artworks throughout the hotel are not only unique but seamlessly integrated into the space, adding to its charm. The location is excellent—just a short distance from the center—offering both convenience and tranquility. The team was incredibly kind and attentive, making our experience even more special

Great hotel! Very serene and beautiful! It was a bit noisy at night and in the morning, which was a bit hard on our sleep.

The service was exceptional. The staff were very attentive and couldn't do anymore to make our stay a most memorable experience. We loved the art by Juan Martinez Parente that was placed throughout the beautifully designed building. Thanks so much, we will definitely recommend Taller to friends.

The hotel is a very pleasing environment. In a good location. Rooms and beds very comfortable. Excellent breakfast. Staff friendly and go out of their way to be helpful

It is a lovely hotel with a beautiful courtyard. The decor, art, bed linens, towels and service was all top notch.

The street (Diego Dugalay) is very full of traffic and seems busy all the time.

Es una bonita propiedad pero los espacios comunes de la propiedad son muy pequeños, aunque al parecer casi todas los espacios en esa zona están muy reducidos iniciando por las calles. La recamara estuvo muy cómoda y limpia.

Beautiful hotel! Service was great! Room was clean! Only negative shower was on and off hot/warm, but would definitely stay again!

We have the privilege to stay one week in the “presidential / owners” suite and it was incredible! The room was spacious and small details made it extra special; record player, large picture books of Mexico, evening turn down service w delicious cookies, mini French press to make coffee and so many more details. The bathroom was large and the huge windows were treat to enjoy the view. The staff was very friendly and spoke English well. They were happy to build us a fire in the evening and help with any other small detail. The staff sent me a WhatsApp message as soon I made the booking and they assisted me to set up several day trips with a private driver. All the activities went smoothly and the driver was safe and friendly. The location was amazing. Several top restaurants within blocks and the main strip of bars and shops (no cars) was just a short walk. Lastly, the hotel was plastic-free! The room was free small cosmetic bottles and they provided fresh water in glass carafes each day. We didn’t eat in the restaurant but enjoyed drinks and small appetizers served by the very welcoming staff.

Having to leave.

Beautiful, good location and upstanding design. We enjoyed a really comfortable bed, light walk to the center. Great restaurants near. The room itself smells amazing. We loved everything.

Our room shared a wall with the reception, we could hear every WhatsApp and call they got, it wasn’t really pleasant. No soundproof glass, so there’s noise from the street, which was a shame since it could have been perfect.

Fue una de las mejores experiencia de mi vida, son atentos , buen servicio y el lugar tiene una paz

Good breakfast but could have started earlier.

Earlier start to breakfast .

Atención perfecta e instalaciones muy cómodas.

Una gran experiencia, el personal del hotel te hace sentir en casa. Súper serviciales y nos cumplieron todo lo que pedíamos. Muy bonito hotel con los cuartos muy bonitos y completos. Muchísimas gracias! Se vivió una gran experiencia.

My husband and I had an absolutely amazing stay at Taller de Juan. The location is ideal and walkable to some of the best parts of San Cristobal, and the facilities were stunning. The interiors, art, decor, and bonus record player in our room really helped us have a wonderful place to relax in-between our daily explorations. The hotel and staff also helped us arrange transport and private tours around the surrounding area - we had a really moving day learning about the surrounding towns, culture, crafts, and food. Chiapas has so much to explore and I hope to return to San Cristobal and stay again at Taller de Juan

The design of the room and the whole hotel is beautiful, the staff were amazing

The hotel is about 8 minutes walk to the city center

Clean, beautiful, great amenities and wonderful hospitality!

Everything was beautiful, well designed and clean. I was happy with a lots of green in the garden, which was very cozy.

El ambiente es acogedor, la decoración es divina, ame la cama y almohadas, las obras de arte espectaculares, el personal excelente en el trato. Volveremos!

Me gustó la hospitalidad del personal del hotel todos fueron muy amables. Sé que es un hotel colonial en el que por lo mismo sus instalaciones son acordes, sin embargo No me gustó que la cama de la habitación crujía demasiado así mismo fueron en reiteradas ocasiones que para normalmente nos movieron la cama varias veces. El estacionamiento del hotel deja mucho que desear inclusive de huéspedes que se atreven a dejarte notas para que no te estaciones en un lugar determinado, pésimo servicio de limpieza abajo de la cama había mucho polvo estamos estornudando en demasía. A mi consideración bonito hotel pero no lo recomiendo en absoluto

Todo perfecto y el anfitrión con un excelente servicio, preocupándose en el más mínimo detalle. El único pero que le pondría es que me tocó la habitación enfrente de la recepción y se oyen todos los ruidos, pero en general muy buen hotel.

The staff (especially the girl/woman at the front desk) was very friendly! We got a welcoming drink and some fruit. In the evening they always put some little cookies on your pillow, very cute. In the morning you can make your own coffee in the room which is also great. The overall interior and outdoor sitting area are really nice and everything looks pretty and taken care of!

The matrass of the bed was a bit “sagged” in our opinion so we didn’t sleep very well + there was also quite alot of street noise (even with ear plugs). The first night the cocktails we drank were good and the girl who served us did a great job but the second night the guy who served us (well didn’t actually) kind of dismissed us and said he didn’t had what we wanted but didn’t offer to make something else, he didn’t bother but okay, maybe is wasn’t his day I dunno :D

Quality, comfort & location… however what made this place stand out was the welcome and service.

Muy buena opción, un punto a mejorar es el servicio de masajes en parejas debido a que no siempre se cuenta con el personal suficiente para hacer dos a la vez, al igual que la opción de TV en recámaras más sencillas.

Our stay in San Cristobal was magical, thanks in large part to the Taller de Juan and its wonderful staff. The hotel itself had a homey feel with the quirky art, the open-air garden seating and its fresh-air fragrance. The location was convenient to the historic town center. The cleanliness and "extra touches" like the half-moon cookies, complimentary tea and evening turn-down service were unexpected and much appreciated. Ximena, Rodrigo, Gleidy and the kitchen staff couldn't have been more accomodating, answering many questions and providing information on what to see and how to get there. We're looking forward to a return trip!

We kept bumping our heads on the hanging natural fiber lamp shades on either side of the bed. Other than that, I can't think of a thing.

Es un hotel muy lindo, pocas habitaciones 8 en total lo que permite atención individual muy buena y excelente lugar para descansar a 13-15 minutos del centro

2. Mr &Mrs Smith: Set behind thick walls in the style of buildings in San Sebastián - ie non de script one story Mexican style. wondered how on earth Mr and Mrs smith could ever sanction such an institution.. but inside was this beautiful hotel arranged around lush courtyard. The rooms were opulent and very comfortable with a superb shower and vanity cabinet etc. the hotel staff were extremely helpful. Breakfast although extra was excellent. I have had the best coffee here .

Nothing

Beautiful hotel, room was perfect. Boutique feel and staff went above and beyond to help us out. Couldn't recommend enough.

Some traffic noise in our room

We stay 4 nights at Taller de juan and all I can say is that is the most welcoming place i’ve ever been, is super quiet and aesthetic, every corner at the hotel is a piece of art. The restauran at the hotel is a 10/10 super delicious.

The location was wonderful and all the staff were amazing. We loved our delicious breakfasts - altogether an excellent hotel

We knew the room had windows on to the street as that was explained and we chose that over the room with the skylight but I suppose the main problem is the noise from the street and also there was a noise coming from the fridge area - we alerted the staff to this and they were going to investigate.

The staff and service at this small, lovely hotel went beyond expectations. They were always available to help, serve, or just chat. The turn-down service at night was unexpected but appreciated. They turned on the heater and left little cookies on our pillow. There is a wood fireplace in the lobby, and they always lit a fire in the evening for us.

Style location professional

None

Loved the staff!!!

Restaurant closed for lunch.

Beautiful and relaxing hotel with really nice amenities, friendly staff and a peaceful courtyard. It is also very conveniently located and the team offer tours and drivers for whatever you might need.

Calm, peaceful and luxury place to pamper yourself in San Cristobal. Definitely a place to stay and disconnect. The interior design of the hotel, the room is beautiful, comfortable and has quality materials and products. The people that welcome us and the waiter were really attentive and helpful.

Este hotel es precioso, cómodo, todos son super atentos, caminas a todos lados. El hotel tiene un diseño impecable, rico restaurante, con un jardín hermoso. No hay tele, lo cual no es para todos, pero hay música, y el wifi funciona perfecto. Volveremos, felices.

Muy amables, buena atención Hermoso lugar y obras de arte Puede haber ruidos desde temprano en la calle como nos tocó.

Beautifully decorated, excellent linens, great staff

This is a hotel with extreme attention to inspiring design and large, very comfortable rooms. Music in the rooms offered by personal pick-up and LPs, quite nice. No television, who needs it. The inner courtyard has several very nice spots to relax with a drink and nice snack food. Except for occasional street noise, this hotel is top.

The hotel is located in an area of San Juan de las Casas with a lot of traffic in the morning and evening and sometimes noisy neighbors. That can be fixed with the right choice of rooms and the hotel staff was very helpful in that respect (luckily we were there in low season). Surprisingly, many staff members don't understand even basic English, but that was easily fixed by other guests willing to translate or colleagues able to communicate in English.

The design, fixtures/fittings, colours, textures, art and layout of the hotel and rooms is beautiful, calming, stylish and extremely well thought through. We stayed in 2 different rooms and both were excellent. Some of the best I've stayed in - this is definitely a huge draw for this hotel! And the food and service in the hotel is excellent too. I wish more hotels were like this!!

Despite the hotel being amazing - one of the best and coolest I've been to anywhere! - only a few rooms have some insulation from street noise. There is *A LOT* of noise from passing cars and motorbikes that can be very disturbing since many of the rooms border to the roads with passing traffic which is less than a meter from the windows . I had to wear earplugs in an attempt to block it out as it was too loud to sleep in. This noise was my only complaint, but it is pretty significant.

Excellent staff. Great food.

The design and attention to detail is fabulous, there is not one choice of carpet/table/cutlery/welcome that is not tasteful. Obviously a lot of thought was put into it and it was gorgeous. The location is fantastic, just off the main road, you're near all the hustle and bustle, without being in it. We had a massage there and the two masseuses were really good (we'd had one the other day in another supposedly great place and it was awful). Every night we had the fire on and it was just blissful. Most of the staff were simply exceptional.

Our room was facing reception, and so we were woken up once by staff who were switching posts. We would have also appreciated getting instructions on using the heating as we had to turn it off one night it was so hot!

A wonderful hotel in the heart of San Cristobal, really spacious rooms with lovely touches. Helpful staff and an amazing massage!

On one night we had really loud music/bass from a bar. Not the fault of the hotel but also not ideal!