Pearl of Caldera Oia - Boutique Hotel by Pearl Hotel Collection

Nossa experiência foi maravilhosa! A Jola e toda a equipe são incríveis: muito atenciosos, simpáticos, sempre sorridentes e dispostos a ajudar. A localização é excelente. Dá para fazer praticamente tudo a pé por Oia, e a acomodação fica muito perto do ponto de ônibus público para Fira, o que facilita bastante os deslocamentos pela ilha. O café da manhã é delicioso e, com a vista deslumbrante para a Caldeira, tudo fica ainda mais especial. É realmente uma hospedagem incrível, que tornou nossa experiência em Santorini ainda mais inesquecível. Recomendo muito! 🤍

I booked this hotel specifically because of the swimming pool overlooking the caldera, and it was more expensive than any other hotel in the area for that reason. When I arrived, I found the pool sealed with cement, which wasn't mentioned in the booking. I demand compensation for this error. And Dear [Hotel Management], I would like to begin by saying that the hotel itself is lovely, and I had a good impression of the property. However, unfortunately, my experience with the reception staff, particularly the female receptionist and her husband, was extremely disappointing due to their rude, disrespectful, and unprofessional behavior. To briefly explain what happened: I had previously booked a trip through the hotel, which I later cancelled. After I cancelled the trip, I noticed a significant and unpleasant change in the receptionist’s attitude towards me. I was given the impression that her attitude was related to the fact that she would no longer receive a commission from my booking. During check-out, I asked her to arrange a taxi for me. She told me that she would not put my name on the booking and that she would use another name instead. I questioned her and asked why my name could not be used. She explained that the company had placed a block on my name because I had cancelled a previous trip. I told her that I have other companies available to me and that there was absolutely no need to use a different name. I also expressed my concern that putting someone else’s name on the booking would be inappropriate and could be considered falsifying information. At that point, she became extremely argumentative and raised her voice at me. As the situation escalated, I also raised my voice because I felt that I was being treated unfairly and disrespectfully. Her husband then came into the situation and also began raising his voice at me.

The view from the one room

Sehr gut und ruhig gelegen, vorderster Blick auf’s Meer; bequemes Bett; sehr sauber alles; beim Frühstück hat es einfach an nichts gefehlt; sehr freundliches, hilfsbereites Personal;

Wegen den Erdbeben im Januar 2025 musste der Pool geschlossen werden: der hat uns tatsächlich gefehlt; dadurch wenig belebt in diesem Bereich (Pool, Bar), allerdings konnte man dadurch dort sehr angenehm in Ruhe lesen oder einfach nur liegen und den Blick genießen. Ein Pool kommt aber wieder und dann kommen wir auch gerne wieder😎

Muy buena ubicación excelente vistas ..

Le falta una piscina y sería excelente

ΠΡΩΙΝΟ ΠΟΛΥ ΚΑΛΟ. ΤΟΠΟΘΕΣΙΑ ΦΑΝΤΑΣΤΙΚΗ!!!

Τα εξωτερικά σώματα των κλιματιστικών πρέπει να είναι μονωμένα διότι δημιουργούν θόρυβο. Κατά τα άλλα όλα πολύ καλά.

Locatia, privelistea si servirea foarte bune,premium. Micul de jun a fost servit individual mereu adus catre noi si foarte gustos. Merita sa stai aici

View from property

No swimming pool

Lage

Mängel/ Persional

The location was outstanding! The staff who were cleaning and helping us with our bags were wonderful.

There was no pool which we had been looking forward to

L’endroit magnifique Dommage que la piscine à débordement ne soit plus d’actualité mais nous en avions été informés à l’avance A special thank to Jola and the team who was so helpful and welcoming

Rien

Loved the location of the hotel. The staff were so friendly and it truly felt like coming home. Amazing few days. Thank you, we made some great memories.

Location. It’s in one of the best Caldera View hotels IMHO if you are looking for one.

The 150+ stair steps to get to the property but that’s probably what you can expect in a lot of Caldera View hotels in Oia. Not recommended if you have bad knees and legs.

Le personnel est très agréable et la vues est absolument magnifique !

La piscine est fermée ce qui est un gros point noir pour un séjour détente. Les détails (finitions, petits déjeuners) ne valent pas un 4 étoiles et donc le prix reste au-dessus de la prestation proposée.

La posizione, la gentilezza della sig.ra Jola, la visuale dalla terrazza

La stanza in cui ho soggiornato la prima notte aveva la vasca idra massaggio e ciò ha comportato un rumore terribile durante tutta la notte per il motore interno alla vasca oltre ad un elevato tasso di umidità all’interno della stanza stessa. Fortunatamente per la seconda notte la stanza ci è stat cambiata e tutti e’ andato benissimo

The location was perfect for appreciating all that Santorini has to offer. Great views of the Caldera. The breakfast was very good quality and plentiful. Staff at the property were very helpful and a real asset.

The accommodation was quite small and there was no storage space for clothes. There were 6 hooks on the wall and no shelving. This meant having to live out of a suitcase which wasn’t ideal. Unfortunately there is no swimming pool (which we were told about before our arrival). The outdoor sun deck is lovely with good quality sun loungers and fantastic views but I feel maybe a small water feature would be a great addition to compensate for the lack of pool.

Tout le petit déjeuner la propreté la vue et particulièrement Jola et son équipe Merci Jola pour la gentillesse l’accueil la disponibilité permanente vous avez rendu notre séjour merveilleux nous y reviendrons !!!

Rien

It looked beautiful

We were unable to stay. The host cancelled just hours before we were to check in. She stated that some inspection incomplete with the local magistrate . I had communicated several times and not until the night before, we were told they would be unable to host us. I considered this a huge issue and we had to scramble to get a reservation. Not a good place

Nothing

A 4-star hotel cancelling a confirmed booking on the day of arrival is simply unacceptable. We booked one month in advance via Booking.com using an American Express Gold card. The hotel claimed the day if the arrival that they “could not process the payment.” This is false — American Express confirmed that no charge was ever attempted. We called the hotel three times: no answer. We sent a message asking to be contacted: no response. The only communication we received was a last-minute cancellation notice (see attached). As a result, we were left without accommodation for our final three nights in Greece. This is not a minor issue — it’s a complete failure of basic hospitality standards. Previous negative reviews mention similar situations. We assumed they were exceptions. They are not. Avoid.

This was an exceptional hotel. Oia is a beautiful place and the Pearl of Caldera has the most perfect location with stunning views of the volcanic islands, Fira, the sea, and back to Oia itself. We had a lovely cave room with our own hot tub. The air conditioning worked perfectly, the bathroom was lovely and the sheets and towels changed every day. We had everything we needed. Jola and the team were always on hand and helpful, but not intrusive. The breakfast was delicious. And the pool area was so cool with amazing views of the sea Santorini and the islands. They provided a member of the team to carry our suitcase from the taxi to the hotel which featured over 100 steps. I'd have keeled over if I'd tried to donut myself, and they organised a transfer with a great driver and a smart comfortable air conditioned car. It was the perfect r stay

The only minor issue is the steps to climb back up to Oia's main strip but climbing steps is a necessary part of being in Oia, and a price worth paying to stay somewhere as amazing as The Pearl of Caldera. It wouldn't suit anyone with mobility issues but it was fine for us.

Plunge pool was well heated so we could enjoy it in the evening. The view from the plunge pool, terrace and from the rooftop is just incredible.

So many stairs to get to the room. Poor sound isolation (there was a bachelorette party apparently somewhere and we could hear it)

La situation, le spa personnel

Hotel was situated in an ideal location for the main sights and shopping of Oia, plus it offered its own beautiful views and space. Their breakfast was small but very tasty and the common spaces and pool were very pleasing.

Struttura bellissima, posizione centrale, vista mozzafiato

Camere un po’ piccine, mancanza di armadi o appendiabiti, ma in linea con le strutture dell’isola. La bellezza del posto sopperisce alle piccole mancanze

Everything was good. We enjoyed our stay of 4 nights..the caldera view along with Mediterranean Sea was amazing…breakfast was private & very good. Hassan helped us for our delayed check in.. & the receptionist was very sweet, she helped me for directions first night & arranged everything with my delayed flight after hours late check in.. thanks to both of them .just following suggestions… 1. Pleas keep all cats away .. they scared us & enter in our room in the night. 2. Please add basic amenities like small microwave, Iron for cloths , small facial tissue box.

We had an amazing stay at the Pearl! The views are out of this world. We loved the breakfast everyday and sitting by the pool. Jola was an incredible host! She recommended great restaurants and excursions and booked them for us! Highly recommend.

The views of the caldera were breathtaking. The service was attentive and Jola was very helpful setting up transfers, tours, restaurant reservations. Breakfast was incredible and terrace views were second to none. The pool was a lovely place to relax and enjoy the best of Oia away from the busy city centre. The honeymoon suite was quite private.

Getting through the crowds of bussed in tourists was overwhelming at times and made for slow going getting to and from the hotel in the middle of the day, the price you pay for staying at a place in such close proximity to coveted views and photo ops!

The location was awesome (despite many steps to get there, but well worth it), and had the most gorgeous view. There were tourists lining up to get a similar view that we had privately at the hotel, which was pretty cool. Staff were really helpful and the free breakfast had a lot of options. We really enjoyed our stay here and it’s a perfect base for exploring the island.

While the pool and pool area were great, the bar didn’t seem open (or people just weren’t using it) and the music was repetitive (though this could easily be fixed with switching up the playlists more).

This was one of my favorite hotels of our stays in Greece! Location is PERFECT! The view from the hotel is amazing and the staff were super friendly! We had an incident where we left our key in the room and even though it was 9PM, the staff was prompt to help us! The room felt tidy, although the bathroom did flood a little during showers but honestly we didn’t think it was a huge deal considering how great the pool and view was. I also have to mention breakfast (which is complimentary) was the best breakfast options we had and it was a full buffet with coffee of any choice. We will definitely recommend this hotel to our friends and will be back on our next trip to Santorini!

Great hotel in the middle of Oia. You can walk everywhere. Staff was very helpful and friendly. Amazing views!

Staff were very friendly, beautiful views.

Absolutely everything! The location was incredible: The most perfect views of combined landscape and seascape, within short walking distance from the main streets of Oia, including restaurants, shops, and the bus station. The room was so beautiful - the cave-like structure was so cool, the views were amazing, and the bed was super comfortable. The breakfast was delicious. We greatly appreciated the personalized service of Jola, Fima, and the other staff: Thank you so so much for making our stay extra special!

Nothing!

Cherish the unparalleled stunning views. Listen to Jola, she finds best values and treats you like family. The steps are worth it and hire the staff to carry your bags.

Amazing hidden gem ❤️

Accessible to dining areas. Located in the most BEAUTIFUL city Oia. Yola was extremely helpful and all her suggestions were on point.

Ottima assistenza da parte di Fimis che ringraziamo di cuore

Sarebbe stato carino ed educato nei nostri confronti che la signora Jola, sin dalla accoglienza in reception, avesse detto che parlava italiano molto bene, non è né bello né educato avere a che fare con qualcuno che conosce bene la tua lingua ma fa finta di non saperla

L'hôtel est calme, intimiste et idéalement situé en plein cœur d'Oia. L'équipe est très accueillante et veille à ce que nous ayons tout ce dont on peut avoir besoin. La vue est à couper le souffle et les chambres très confortable.

Staying at Pearl of Caldera was an absolute dream! The rooms are immaculate, stylish, and so comfortable, making it easy to relax after exploring Santorini. Every morning, we were greeted by the most breathtaking sunrise views – truly magical and incredibly calming. The staff are warm, welcoming, and always ready to help, which made us feel completely at home. Breakfast was delicious and set the perfect tone for the day. Santorini itself is stunning, but staying here made the experience unforgettable. We left with full hearts, happy memories, and a strong desire to return!

Staying at Pearl of Caldera was an absolute dream! The rooms are immaculate, stylish, and so comfortable, making it easy to relax after exploring Santorini. Every morning, we were greeted by the most breathtaking sunrise views – truly magical and incredibly calming. The staff are warm, welcoming, and always ready to help, which made us feel completely at home. Breakfast was delicious and set the perfect tone for the day. Santorini itself is stunning, but staying here made the experience unforgettable. We left with full hearts, happy memories, and a strong desire to return!

Amazing hotel! The staff is incredibly kind, helpful, and flexible, making every moment of our stay feel special. The view is absolutely breathtaking — truly something you’ll never forget. This place is the best of the best!

Location was amazing, steps to the property right near the iconic domes shot but still very quiet and far enough away. Pool area was beautiful, breakfast was diverse and plentiful. We were upgraded to Room 10 from the basic rooms, bit more space and indoor spa was different to say the least. Views were amazing! Very comfortable room and management were amazing and very accommodating.

Nothing, would stay again there if ever back at Oia.

The view and location were perfect Very calm place where you can relax and enjoy the view.

We had a perfect stay at Pearl of Caldera, first of all the hotel is perfectly located so that you have a view on the entire caldera, but also on the city of Oia in a much quieter setting than the busy streets. But what makes this place so special is the staff that is incredibly friendly and helpful, especially Jola that made our stay truly special, gave us a lot of recommendations and even booked a table for us in a very nice restaurant.

That we didn’t spend more days there !

Dream location!!

Only one thing, (everything else was fantastic) Eating breakfast at your room, and not allowed to sit at the tables at the pool, which is in the shade. There is no umbrellas or shade in front of the room and the sun quite hot early in the morning.

The service was great! The staff was super helpful and friendly. They carried our luggage to and from the hotel to the drop off spot. Breakfast was great every morning and we had AMAZING views from our room

Todo, y sobretodo el trato del personal!

Very nice Hotel…staff was excellent…had a great stay!!

The views were exceptional. We were given a free upgrade on arrival. The staff were friendly and welcoming. The breakfast each morning was fantastic.

The prices of the bar/ snack were very steep

The place has an excellent location. The manager Yola was of great help from the moment I made the reservation. Great service.

All was excellent

Pearl of Caldera is an amazing boutique resort! Amazing team of staff who work so hard! The best views and location in Oia!

Every aspect of this hotel was a 5 star! I loved the location, amenities, but above all, we received the best advice, assistance, communication from the Hotel Staff!!! Can't wait to visit and stay here again!!!!!

I liked The location and the area was perfect. Breakfast was delicious and the hotel staff were amazing. I would Stay here again!

Super freundliches Personal und die Lage, direkt unter den blauen Kuppeln, ist ein absoluter Traum. Absolute Empfehlung!!!

Wszystko było super, piękne widoki, centralne położenie. Bardzo pomocna obsługa. Wszyscy bardzo mili. Jola sprawiła, że nasz pobyt w tym miejscu był łatwiejszy. Chętnie wrócę do tego miejsca.

The hotel staff was great. The view from the hotel is excellent. There are lots of stairs you will have to deal with, but they have a potter service to help with carrying your luggage. Make sure you use that service.

The experience we had here was 10/10. Special shout out to Jola , Fimis, and the rest of the staff who go out of their way to make sure everything is exceptional. They are the best. This property is so beautiful and chic facing the famous Caldera view. The sunsets can be seen from the entire property and you don’t have to leave the hotel to the join the crowds. The pool/ terrace on the top floor is so nice and clean and we barely left during the day. The food and the endless breakfast options they have is very tasty and well made. My favorite was the scrambled eggs, sausage pies and the beautiful fresh fruit. Rooms have nespresso pods and machines .

We had to leave.

We had booked a room at this hotel from July 3rd to 6th. Unfortunately, due to an air traffic controllers’ strike, our flight was cancelled on the morning of our departure. We immediately informed the hotel at 6:30 a.m. We were clearly reassured over the phone: they told us not to worry and that we would be refunded or, at the very least, receive a credit. Since then: complete silence. We sent five emails, none of which received a reply. When we finally managed to reach someone — a woman named Helena, apparently in charge of reservations — she spoke to us in an extremely rude and condescending manner, and coldly informed us that we would not receive a single cent in refund. This is simply unacceptable behavior from a hotel that claims to offer quality service. They made a promise and then broke their word, treating us with utter disrespect. We feel cheated and scammed. One thing is certain: never again. Avoid this hotel at all costs.

Un grand merci à Jola pour son accueil chaleureux.

Lovely hotel, great location and service. Breakfast was great too. Lots and lots of steps so use the luggage service it was a blessing - views were spectacular!

The staff were excellent- couldn’t be more helpful. Room is clean and romantic with personal hot tub. Views are spectacular day and night- pool area and viewing platform are incredible. Bespoke lovely breakfast buffet

It is 100 steps up to the main area of Oia- twice a day up and back gives you a workout which can be a benefit ofcourse!

Pearl of Caldera is special. Jola and Fima and the team are cohesive professional and fun and their service is excellent. Fima is all smiles and nothing is too much trouble( carrying a 22kg case up and down 100 stairs! And putting your umbrella up in the morning) and Jola manages the logistics of transport, restaurants, and makes recommendations from the book library and greets you with efficiency and her capable “ can do” approach which is so helpful. Highlights are so many/ very comfortable romantic room with great hot tub, views to die for, gorgeous pool and viewing platform over the Caldera, fabulous breakfast of selected different treats each day with enough of what you recognise to please everyone. The chef makes a different cake each day! The venue is pristine, cleaned immaculately. what is remarkably achieved is…. it gives you private, approachable luxury and a sanctuary from the crowds and sunset strip of busy Santorini. My top tip- get up early one morning and walk 30 steps and you will see the three blue dome “money shot” that 100’s of cruise passengers seek without the angst. Pearl of Caldera is a magical memory we will always treasure

I really enjoyed the breakfast at the hotel. Having breakfast quietly while facing the sea was so relaxing and chill. The hotel staff were also very friendly, and the service was exceptionally prompt.

Merci beaucoup à Jola et toute son équipe pour ce moment. L’hôtel est magnifique et la vue est à couper le souffle. Le petit déjeuner est incroyable, avec des produits locaux ! Tout le monde était très attentif, jusqu’au taxi de l’hôtel qui nous a déposé au port. Merci à tous !

R.A.S

Amazing view from hotel and great breakfast.

Everything - I can’t think of a single thing that was not perfect for you stay. Nola at the front desk made sure we were looked after!

NA

Wonderful location, friendly and helpful staff, super clean, safe and secure!!!

The hotel is in the center of Oia, and the view is spectacular. It's close to everything. Just keep in mind that you have to walk a bit of stairs. The service from Jola and all the staff was excellent. They helped us with transportation from the port and to the airport. The hotel pool is incredible; it’s heated and has the best view.

Le personnel est exceptionnellement accommodant et gentil. Une piscine à débordement avec une terrasse pour se reposer ou boire un verre en regardant la mer. Pensez à séjourner ici si vous cherchez à éviter un peu les foules (dans la mesure du possible l’été à Oia). Il faut juste patienter un peu sur le chemin qui mène aux escaliers de l’hôtel.

Jola and her team are excellent

Fantastic location. Nice breakfast. Friendly personell. Hip and luxorious. Pool.

Room was ok. I was disappointed that the pool was closed in the evening, for something in this price range i expect more.

Lugar, desayuno, personal

首先工作人员的服务非常热情，让我们感到很温暖。一开始我们找不到酒店的位置，一位男士亲自爬上台阶在教堂旁边接我们，非常热情。我们入住的时候工作人员帮我们免费升级了房间。但我们升级后的房间突然停电了，工作人员又给我们换到了更大的房间里。可以说我们很幸运。但无论哪个房间，一推开门就能看到令人惊叹的海景和市景。同时早餐被亲自送到了我们的屋子里，非常好吃，非常丰盛。总之这是一次很棒的住宿体验。

Tout était parfait du début à la fin. Nous avons était accueilli par Jola et son équipe des personnes formidables. Franchement je vous recommande fortement cette hôtel car vous allez pas le regretter la vue paradisiaque le déjeuner la chambre Waou je reviendrais avec ma famille c’est sur. Merci encore une fois pour tout.

Sehr freundliche Hotelmitarbeiter, das Zimmer und seine Aussicht war top, der beheizte Pool war auch super und sehr sauber. Wunderschönes Hotel mit sehr gutem Preis-Leistungsverhältnis. Es war definitiv eines der besten Hotels in dem wir je waren.

Es hat uns alles gefallen.

Best location for beautiful pictures

"I had a wonderful stay at Pearl of Caldera Oia. The hospitality was exceptional, and the staff went above and beyond to ensure my comfort. The room was clean and well-maintained, and the amenities were top-notch. I truly appreciated the warm and welcoming atmosphere. Thank you for making my stay so enjoyable. A big thank you to the hotel general manager JOLA for everything you have done for us during our stay. I look forward to returning in the future!"

Excellent service and attention to detail. The staff was friendly and always attentive to our needs. The room was clean and, although small, very comfortable and well-equipped.

Fantastic! Great service right from the very start. Arranged a transfer from the port, met us at the vehicle and walked us to the hotel through the maze of Oia with a friendly chat about the area and the history, the breakfast was a surprise and it was huge with a great variety. Would recommend staying here!

Everything is just perfect. The location and the view are stunning. Room is cozy and has everything you need. The breakfast is delicious and fulfilling. And the best part of it all, is the hospitality team (Jolla, Fimin and Fatimah) - these are the people that make our vacation special - informative, care, helpful and very kind. The best kind of people and boutique hotel.