Sheraton Istanbul Esenyurt vs Similar Hotels

Mixed feedback: some guests received upgraded, beautiful rooms, but several comments cite rooms being small and issues with extra-bed placement and size constraints.

Concerns about old furniture and comfort of beds.

Rooms were described as outdated, and there were complaints about cleanliness.

No specific issues mentioned; overall sentiment favors comfort.

Multiple guests mention the hotel is new, very clean and rooms comfortable; one review notes room-cleaning was only done once at night which lowered perceptions for a minority of stays.

Mentioned cleanliness issues like old rooms and damp in showers.

The cleanliness received mixed feedback; reports of unclean windows and old carpet.

Reviews mention everything is clean, indicating a high standard.

Location described as decentral/industrial but convenient for transit (between airport and city center), close to a mall and ideal for the TUYAP fair — good for short stays and business.

Proximity to mall and restaurants highlighted positively.

Excellent location for the exhibition and easy access to airport.

The hotel has good access to public transport and is conveniently located near a shopping mall.

Staff repeatedly praised (Ms. Buse, Ali Caylar, Aysenur/Ayenor, Jalel); described as friendly, professional, helpful and attentive across reception, restaurant and concierge.

Positive mentions of staff friendliness and support.

Generally friendly staff, although a few service interactions noted as lacking attentiveness.

Reception staff and overall service received multiple compliments for being helpful and kind.

Breakfast described as good and varied (Turkish and international buffet); hotel restaurant and staff (notably Ali Caylar) receive positive mentions for service and food quality.

Breakfast options generally rated positively.

Breakfast options lacked variety for international guests but generally good.

Many reviews highlight delicious food and great breakfast options.

Amenities praised (modern gym, spa, pool, concierge floor, helpful concierge services and taxi arrangements); overall regarded as high quality and fitting the Sheraton brand.

Facilities are decent but need improvement; pool and jacuzzi issues.

Limited amenities mentioned; issues with air conditioning and overall comfort.

Good amenities were noted, though specific details were less emphasized.

Guests comment the hotel offers good value ('waar voor je geld') and reasonable accommodation for the services provided, supporting a slightly above-target score.

High price point noted; value perceived as average.

Price considered high relative to the outdated facilities and service issues.

Positive feedback on services and quality indicates good value for the experience.