dokes hotel palm
dokes hotel palm, Palm Jumeirah Road, Palm Jumeirah, Dubai Emirate, United Arab Emirates- Attraction
- Wheelchair Accessible
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Luxurious Spa and Recreation
Relax and unwind at the full-service spa and private beach, followed by a dip in the outdoor pool or a workout in the 24-hour fitness center.
Culinary Delights and Entertainment
Indulge in delectable cuisine at one of the two on-site restaurants, or opt for 24-hour room service. Enjoy a variety of bars, including a beach bar, poolside bar, and a trendy lounge.
Comfort and Convenience
Experience comfort in the 143 rooms with premium bedding and modern amenities. Take advantage of complimentary Wi-Fi, cable TV, and 24-hour front desk services.
Book your stay at voco Dubai the Palm, an IHG Hotel for an unforgettable beachfront retreat in Palm Jumeirah.
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
1 King Bed
320-sq-foot room with beach views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
30 m2
Beach View
In-room amenities
1 Twin Bed
320-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hand-held showerhead, smooth flooring in room, doorbell and phone notification, bathroom emergency pull cord, visual fire alarm, tile flooring in room, wheelchair accessible, high pile carpet in room, braille signage, lever door handles, low-height door lock, vibrating pillow alarm, ceiling hoist, phone accessibility kit, low-height electrical outlets in bathroom, low-height view port in door, and closed-captioned TV
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-99 cm wide)
Room details
30 m2
City View
In-room amenities
1 King Bed and 1 Double Sofa Bed
721-sq-foot individually decorated room, balcony with beach views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
67 m2
Beach View
In-room amenities
1 King Bed
320-sq-foot room with partial sea views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
30 m2
Partial Sea View
In-room amenities
2 Twin Beds
320-sq-foot room with beach views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-99 cm wide)
Room details
30 m2
Beach View
In-room amenities
1 King Bed
320-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Height-adjustable showerhead
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
30 m2
City View
In-room amenities
2 Twin Beds
320-sq-foot individually decorated room, balcony with partial sea views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-99 cm wide)
Room details
30 m2
Partial Sea View
In-room amenities
1 King Bed
320-sq-foot room with beach views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
30 m2
Beach View
In-room amenities
1 Twin Bed and 1 Double Sofa Bed
646-sq-foot room with city views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 5 guests
4 adults · 3 children
Beds
Twin bed (90-99 cm wide), Sofa bed (131-150 cm wide)
Room details
60 m2
City View
In-room amenities
1 King Bed
320-sq-foot individually decorated room, balcony/patio with partial sea views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
30 m2
Partial Sea View
In-room amenities
2 Twin Beds
320-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-99 cm wide)
Room details
30 m2
City View
In-room amenities
2 Twin Beds
320-sq-foot room with partial sea views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-99 cm wide)
Room details
30 m2
Partial Sea View
In-room amenities
1 King Bed
320-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
30 m2
City View
In-room amenities
Pets not allowed
Service animals not allowed
Parking height restrictions apply
Essential workers only - NO
Professional property host/manager
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
This is a lovely hotel and area. The staff at front desk, breakfast, cleaning floor staff in bedrooms and beach staff were absolutely brilliant (Biden & Sajith on the beach were particularly attentive to all my family needs!) only issue was it’s extremely loud from the beach at night. The sound needs to be turned off or down earlier than 2am. Maybe this suits younger couples😉
We are moving to Dubai soon in February and are staying here at Voco for 8 days while we organise things over the New YearI just want to say the thing that makes this hotel are the people who work here. Every person that we have interacted with has provided 1st class service. The restaurant staff Shifa, Rashmi, Sharjeel all so attentive and fantastic with our food allergies. My daughter is allergic to peanuts and I am allergic to sesame and they have taken such good care of us, explaining what is safe to eat - this has been the best allergy treatment we’ve ever experienced. Even the room service we ordered, someone personally phoned us after our order to explain that our order was safe and the allergens were not present. The food was delicious also by the way!!! The receptionist who checked us in, the doorman who took up all our bags, and the lovely man who brought up a z-bed for our daughter - all of these people with a smile and lovely attitude. The concierge outside helping me when I was lost as well. The bedroom had a great view of the ocean, fresh water, clean white fresh linen sheets - it was super. The location is right in the middle of west beach - vibrant, lively, so much is here. The pool is on the roof top with amazing views, lots of sunbeds, same with the beach, they have sunbeds there as well. The lifeguards are such gentlemen taking you to the sunbeds and preparing the towels for you with a smile as well. The WiFi worked perfectly which was exactly what we needed for our devices and laptops. I would recommend this hotel to anyone coming to Dubai - it is outstanding. We will ensure to become frequent visitors of the restaurant and bar once we move to Dubai as the service was so excellent. Thank you Voco, we will enjoy the remaining days here with you! Kate, Richard & Sorcha
Room ıs nıce vıew ıs nıce check ın check out smooth vınod hoskkepıng good clean nıce stay we wııl come agın thank you so much
This hotel is perfect if you’re looking for comfort and relaxation. Everything was clean, organized, and well-managed. The staff went above and beyond to ensure a pleasant stay
I had a lovely time at this hotel. The ambiance is calm and elegant, and the rooms are thoughtfully designed. The beachfront setting adds a special touch that made the stay even more enjoyable.
One of the nicest stays I’ve had in Dubai. The hotel is stylish without being overwhelming, and the service was excellent. I especially appreciated how quiet and relaxing the environment was.
An excellent choice on the Palm. The hotel is clean, quiet, and well-run, with great attention to guest comfort. It’s a perfect spot to unwind and enjoy Dubai at a slower pace.
Very good services provided by Hani at voco The Palm; professional, friendly, helpful, and always attentive. Thank you
Very nice hotel, top location directly on the beach. The breakfast was plentiful and excellent. The dinner was also of very good quality. The rooms were very nice and sufficiently large. Due to the nearby monorail, you are also very flexible with public transport. However, the highlight is the staff. The employees are very friendly, courteous and helpful, even though some hotel guests often don't deserve it. That's why I would like to highlight a few of them. At reception were Glenys and Hazem, absolutely great. Surendra helped us with our suitcases and was very friendly. At the bar, we had a lot of fun with Aziz, Ken, Sen and Mandip. Roni Samiullah was very helpful at the beach and pool and we had nice conversations. Representing the very friendly, fast and diligent restaurant team, I would like to mention Runa and Ivy, who always found nice words despite the stress. Unfortunately, in our observation, the staff is very little appreciated; it is worth talking to the employees. If we come back to Dubai again, it will definitely be Voco The Palm.
voco Dubai The Palm exceeded my expectations. The room was spacious, stylish, and extremely comfortable. I especially loved the calm atmosphere and the attention to detail throughout the hotel. Breakfast was delicious with plenty of options. Highly recommended for anyone visiting Dubai.
I really enjoyed my stay at voco Dubai The Palm. The hotel has a relaxed, cozy vibe while still feeling luxurious. The rooms were spotless and the beds were very comfortable. It’s a great place to unwind and enjoy a quieter side of Dubai.
This hotel is a hidden gem on the Palm. From check-in to check-out, everything was smooth and well-organized. The staff made us feel welcome and taken care of at all times. The beach access and peaceful environment made our stay very enjoyable
An excellent hotel with outstanding service. The staff were polite, professional, and always happy to assist. The food was fresh and tasty, and the overall atmosphere was calm and welcoming. Perfect for couples or anyone looking for a comfortable stay on the Palm.
voco Dubai The Palm is a fantastic choice for a peaceful and stylish stay. The hotel is well-designed, the rooms are lovely, and the service is top-notch. I truly felt relaxed during my stay and would happily recommend this hotel to friends and family.
My stay at voco Dubai The Palm was absolutely delightful. The hotel is peaceful, beautifully designed, and perfect for a relaxing break. The staff were attentive and made sure everything was comfortable throughout my stay.
Monzil who cleaned our room was great, very polite, kind and always asking if we need anything. Location is great. Thank you
We ate in Maison Mathis in Voco. The food was amazing and the ambience is very nice especially the Christmas decors. The staff are very hospitable and helpful especially Marion, Facia and Ruby
The hotel has really great and convenient location. We had really great breakfast in their buffet area. Chef Virgilio is the best! All the staffs in this hotel are very friendly.
I had a wonderful stay at voco Dubai The Palm. The hotel is beautiful, modern, and very clean. The staff were incredibly friendly and always ready to help with a smile. The location on the Palm is perfect for a relaxing getaway, and the views are amazing. I would definitely stay here again
I had a fantastic stay at this hotel, made truly memorable by the exceptional service from Surendra, Prashanth, and Amelie. From check-in to departure, they went above and beyond to ensure everything was perfect. Their professionalism, warmth, and genuine care stood out and made me feel incredibly welcome. Every request was handled quickly and thoughtfully, and their attention to detail made a real difference throughout my stay. The rooms were spotless, the atmosphere was relaxing, and the overall experience reflected a very high standard of hospitality. Special thanks to Surendra, Prashanth, and Amelie for their outstanding service — they are a real credit to the hotel. I would highly recommend this hotel and would gladly return.
Thank you so much to Amaliya for the help , I really appreciate everything that she did for me. Stay was amazing thanks to her. She helped me immediately in all things and questions that I had. Voco is really true hospitality. And definitely I will come back
Had an amazing experience at voco The Palm — great amenities, a beautiful view from the corner room, and a relaxed, boutique feel. Hassam at check-in was exceptional, and Juliet at Maison Mathis made everyone she spoke to special. The location on the Palm is perfect, with beach access and everything close by. A wonderful stay from start to finish — highly recommended!
Excellent brunch and Marion was an amazing and very accommodating waiter. Food and beverages were amazing and gingerbread house making for the children. Plus creative face painters.
Location is great just few step from the seaside. Cleanliness: Housekeeping did an excellent job. They were very friendly and helpful.thx a lot.you do all days your best. Services: Mr. Muhamad Ali, Supervision and his front officer, Muhammed, they are such lovely persons. They helped us a lot during our stay at their hotel. And they really take time for your questions, wishes and more- sukran. And also in the restaurant: There is one really friendly employee. I can t remember his name but we forgot sth in the restaurant once, he brought it personally. How great is this service. All the time he was smiling, fast and he brought all delicious food that we wished.thank you a lot.
Stayed for 2 nights at voco Dubai The Palm and really enjoyed the rooftop pool and bar area - great service from Samiullah, Sen & Roni.
Guys on the rooftop pool were great and attentive. Samiullah, Sen Mubarak and Roni really made the stay extra special. Would recommend
Very professional team at Maisoon Matis and great service, specially valet parking by Mr. Hany. Thank you for the courtesy
Samiullah and Sen have been massively helpful during our stay. Great hotel and service thank you! Fantastic for a business trip.
My stay at the Voco on the Palm in Dubai was one of the best places I have stayed! The staff went above and beyond! I can’t say enough about the men and woman that work here! When we needed a ride, they were accommodating, when we needed help with anything, they were accommodating! I was treated like a Royal, and I’m just an ordinary person.. this is a must stay if you are looking for a place to stay on the Palm! The food was amazing, location, ambience of the hotel was amazing!
Having enjoyed time on the palm in the past, I decided to try Voco. The property is smaller than many of the others and the staff from the front desk to the beach club were all extremely accommodating. The room was very comfortable. I tried two different rooms one on the side and one on the front overlooking the golf with great views of blue waters and Marina areas. The restaurant had good food and again great views.
Breakfast is wonderful at the Voco! They have the best staff, so helpful, kind and attentive. We had the pleasure of being looked after by Hara and Khine who have both been so gracious and kind. Thank you for the ginger shot, Hara!! We’ve had a lovely stay at the Voco!
Excellent time, just my daughter and I for 15 days. Always had beds available, friendly guys who couldn't fo enough for you. Every morning a friendly hello how are you. Moved beds if needed. Will definitely be back. Special shout out to Roni, Biden and Ahmed - hope to see you again soon. Thanks for being so attentive
Beautiful breakfast on the Palm Jumeira waterfront. Impeccable service with friendly, fast staff. Hara Karindu is a great waiter, very kind and friendly. Highly recommended.
I had a great time at the best located hotel in Dubai. West Beach is THE place to relax, enjoy, and escape the chaos so common in most of Dubai. The staff was, as usual, so very helpful and considerate. Special shout out to Samiullah and the guys at the pool; my happy place with the best sunset view in the UAE!
Really friendly and helpful staff Samuillah, Sen was helping us all our 7 days here, really loved it! When you are not sure about something ask them, they were really helpfull!
I write to say thank you for the great man Mr. Hany "I was impressed with the customer service at Value Parking fast and efficient and reliable and very friendly. Thank you hany again we will be back again to see you 👌🏻🤍❤️
Room was great , staff super attentive and helpful, especially Amaliya, Marat, Glenys and Bardot at reception. Pool area a little small and place a bit noisy at night (but earplugs provided)
Check-in was very quick and efficient by Glenys, who also gave us some good tips. The location of Voco is perfect: West Beach with lots of restaurants and bars a few minutes walk away. The room was very clean, there was plenty of storage space and the bathroom was nice, good lighting as well. Breakfast was a very good buffet but you could also order omelettes etc. The service was also very good, especially, by Ei, Runa and Sheila. There were lounges on the beach and towels free of charge. We were very well looked after by Bidan, Mubarak and Sajith. There really was nothing to complain about.
Voco Dubai The Palm has been a great place to stay while my husband attended the Dubai Air Show and I enjoyed the delights of staying on The Palm and seeing all it has to offer. Voco has a convenient location being on the beach, with the Palm Jumeirah mall and monorail within walking distance. It’s surrounded by many dining options but we really liked breakfasts in the hotel at Maison Mathias, a Belgium restaurant that serves pork products. The service is fantastic and a shout out to Jabed and HK for servicing our room so well! Our only note is with the construction going on right beside this hotel. Voco is upfront about the noise and offer earplugs in the room. It wasn’t an issue for us but it could be for light sleepers.
Very comfortable hotel for a weekend away in Dubai. The only down side is the building site next door, and construction seems to be 24 hours a day. We were originally placed next to this, but the hotel moved us as soon as they could and were very apologetic about the noise, even though it’s not their fault! Staff at the hotel are excellent and very helpful.
We had a great experience at Voco Dubai the Palm. Room sea view was great (check out photos), hotel facilities great and for all the tastes but the true cherry on the cake is the staff: everyone was amazingly gentle and welcoming especially with our 13 month baby, entertaining him and relieving us from parenthood duties and gifting us with some minutes of relax. A special thank to the beach staff Bidan, Osman and Roni : our kid was sad when he had to tell bye to them. Also the partner restaurant staff was great and accommodating all our needs including the baby needs: a special thank to mr. Nader Mohammad and all of his staff for the great service with kindness and smiles at all of our requests (even the most difficult ones for the baby). The only problem we had with staff was with the transport service provider partner company: airport to hotel transfer was good and I would recommend it because would spare you the pain to find the uber spots but communication via mail wasn’t really clear and the person in front of the hotel was keep trying to sell us their overpriced services becoming borderline annoying. The “joke” was that if you order a Uber with baby seat option you’ll get the same car, driver and baby seat of the hotel transport service partner at 30% off the price because the same drivers of that company are also on Uber. On the down side Palm West Beach is a touristic party place so especially over the weekend the music was playing loud in front of our room until 03.00 AM in the morning, if you want to party it is a just perfect spot but if you want to rest is possible but not ideal.
Great location with beach close by. Lovely friendly atmosphere. Ei, Puja, Shiela and Bhumi are a fantastic team, very attentive and happy! Room was very well equipped and spacious. Good value for money and the food is excellent.
We had a wonderful week at the Voco Hotel! Excellent hotel, private beach. But I especially want to highlight the work of the Staff! The team is just super! Lifeguard Team, Resection Team, the guys from the Frenia bar, Cleaning Services - thank you for what you do! The guys from the Maison restaurant! Marion, thank you for every evening! We felt incredibly special. All in all, you made our vacation!
Excellent visit to Dubai and looked after by Joseph and Roni. Excellent service. Recommend a visit to Voco the Palm West Beach.
Hello and good day to Dubai. Unfortunately, I am only now able to review our vacation, sorry for that. It was our first time at this hotel, and even though we arrived around 1:30 AM, the reception was very, very warm. From the first second, we were thrilled with the hotel, but even more so with the staff. Whether it was the best breakfast or the delicious dinner, everything could not have been better. ALL the staff felt like family; we felt very comfortable. Just to name a few with whom we also chatted, many thanks for the great service, Irshad, Rone, Osman, Bidan, Puja, Anu, Marion, Shirela, Pratina, Rojean, Ravi...and so many others. You made our vacation unforgettable. I hope to see you next year. Until then, all the best and see you soon... Udo and Karin
Location was superb and the staff at the Voco were so helpful and friendly. The guys at the Valet Parking were great especially Hany. The room and the restaurant service was outstanding too.
We had a lovely dinner with great food indeed! I requested my own toast and they made it exactly as i requested🥹 Special thanks to Marion. Such a nice guy. See you again🥰
Brilliant food and atmosphere. Hany & Awais in Valet were brilliant too! Would highly recommend and will be going back!
Great modern and very clean and pristine hotel. Great service from staff who are very attentive. A great restaurant and bar for relaxing. Only draw back is the construction project happening next depending where your room is it could be disturbing. Special mention to Hazem, Gopi for their attention to detail and polite manner, a credit to the hotel. I look forward to visiting again.
Modern Hotel right by West Beach, Friendly staff on Welcoming, given homemade Granola Bars on Arrival for each person, decent size room with Balcony, and view of the beach. Private Beach available with plenty of beds. Roof Top Pool and Bar area little on the small side with only 16-20 beds available. Breakfast Buffet Available with a great selection and at 120aed per person I thought it was a steal, didn’t have to pay for our 4 year old or 10 month old which as a bonus. Staff wise: Breakfast staff remembered names and order of eggs, Beach Staff very helpful and friendly with the children Slight downfalls- A lot of building work taking place around the hotel with a new building/hotel being built directly next door.
Fab hotel in superb location, great staff Pool staff Samiullah and Sajoth really are amazing and look after you really well. Roof top pool with great views. Lovely beach area. Really good breakfasts and restaurant for the evening. Loud music from the bar on the 1st floor can be heard until about 2am at weekends. -it was loud in a beachfront room on the 6 floor.
Staff was really great they were trying to help in every way possible. We had a great stay, beach was perfect, room was clean. In one word great.
I am very happy with my stay at the Voco and I warmly thank Roni, Osman, and Mubarak for taking such good care of us. I highly recommend the team and the hotel. Thank you to the entire team for all the thoughtful touches for our wedding anniversary.
Khai, Ken, Aziz, Sen, Akin and the team at Frenia were great…. Great views, Have a great evening and enjoy a drink at Sunset with them!
Sam was very nice and more than polite , nice to meet him Also Amaliya Gleenys and Amelie were very helpful and polite and did their best for us to have a great time
⭐️⭐️⭐️⭐️⭐️ Excellent Hospitality & Outstanding Service! I had the pleasure of being assisted by Hossam at the reception in Voco Dubai, and I must say he is absolutely amazing! His hospitality is on another level — very professional, friendly, and always ready to help with a big smile. He makes you feel genuinely welcomed from the first moment you arrive. Hossam is extremely knowledgeable and efficient; he goes above and beyond to make sure every guest has a smooth and unforgettable experience. People like him truly elevate the quality of the hotel and make you want to come back again! Highly recommended — if you visit Voco Dubai, make sure to ask for Hossam! 👏✨
This hotel is a beauty - the staff from the second you walk through the door make you feel like the most important guest in the place. The reception from reception is worth the visit alone and I love the restaurant. The staff make this place a perfect location for a break and I can’t wait to return. My room was so nice and I had plenty space. Too many names to mention but thanks. I really can’t wait to return
I was on a business trip, the rooms we’re comfortable and the staff were very friendly. I wanted to give a special thanks to Hany at the valet and Surendra at the concierge who were amazing.
What a great experience once again. From the check in staff to the staff in the restaurant, it really was a faultless stay. Such great friendly happy people that couldn’t do anymore for you if they tried. Nothing was a problem even you asked for something out of the ordinary. 🤩🤩🤩🤩
Great hotel. Fresh bottled water in room each day, good space in room and the pool area is amazing. The staff at the pool Khai, Aziz and Ken were so friendly and attentive.
I spent 3 days in Voco it was a great hotel the service was amazing. Amelie from reception was extremely helpful and nice she made our stay even better
Highly recommend this hotel for location and great service by all staff including Sam our Porter and Hossam at check in.
If you want excellent service, a quality vacation, clean rooms, and delicious food, then this hotel is definitely the place for you! Voco impressed us with its service. The rooms were clean, cleaned daily, and equipped with everything we needed. The administrator, Amaliya, put us in a room with a view of the beach and always helped us with any questions we had. She advised us that it was better to pay everywhere in dirhams, and that there were shopping centers with official exchange offices nearby. In the lobby, they immediately helped us with our suitcases. I would like to give special mention to Sam and Hany, who helped us with our suitcases, calling a taxi, and parking the car. All the staff were extremely polite and knowledgeable about everything related to the hotel. The hotel restaurant served excellent breakfasts with a variety of food, so we never left hungry. The hotel has its own swimming pool on the 9th floor and a beach with private sun loungers and towels. The hotel provides the most comfortable stay possible!
Great food and experience at Maison Mathis. Big shout out to our waiter OBED he was great, went above and beyond for us.Highly recommend.
Great hotel lovely staff especially the roof top pool team big thanks to Samiullah and sajith they were very helpful polite and friendly
I had a wonderful stay at the hotel, everything was clean, comfortable, and well organized. The staff were very welcoming and always ready to help. A special mention to Surendra, whose service was exceptional!
We had such a great stay at voco The Palm! Everyone was super helpful and kind. Honestly nothing was ever too much trouble. The whole team really made us feel welcome from the moment we arrived. The doormen were fantastic, always so friendly and quick to help, a big shoutout to Surendra, who was just amazing every single day. The breakfast team were also outstanding. I didn’t catch everyone’s names, but two of the ladies there really stood out. One with short bobbed hair and glasses (she has the best memory ever!) and another lovely lady who was always with her. They remembered our names, room number, and even our coffee order each morning. Such a nice personal touch that really made our mornings special. Can’t recommend this hotel enough, great service, lovely people, and a really relaxing vibe. We’ll definitely be back!
We had a wonderful stay here! The rooms were spotlessly clean and well-maintained, providing everything we needed for a comfortable visit. The staff were exceptionally kind and helpful – a special thanks to Shifa and Marion for their friendliness and great service during the breakfast. The atmosphere was peaceful and relaxing, and the beach nearby was perfect for a quiet swim or a romantic walk. The only small downside was that our room didn’t have a balcony, but overall, it was a fantastic experience. We would definitely recommend this place to couples looking for a relaxing getaway
Fabulous hotel, enviable position on the Palm, by the beach with a stunning roof top infinity pool and bar. Staff very friendly and couldn’t do enough for us. Roof top team were very welcoming, amazing service. Stayed half board, food and service excellent, lots of choices. Beach view room upgrade was the icing on the cake.
The service was very goood we will come again. The room cleaner comes also to late.. but when he‘s cleant the room he cleant good.
Love this place! One of my fav places to have breakfast and to book for visitors Shipa was super nice, offering coffee and being attentive even through the place was busy; we never felt she was putting pressure on us on decide quickly. She has a great welcoming smile :) thank you for the great experience!
Very welcoming staff, sensational options (our package included dinner and breakfast daily). Fantastic beach front cabanas and rooftop pool bar. Hotel had a weird smell - possibly glen20; however, this was more of evident in the hallways and not so much in the room.
Breakfast service is exceptional especially Ei, she is very attentive and take care of any table that needs attention. Her colleagues Pratima, Shifa and Obed are all supporting Ei by cleaning up everything quickly and fill up tea, coffee and serve orders as soon as order is ready. Definitely will recommend people to come here for breakfast even if not staying here.
Lovely atmosphere, Ei took very good care of use. The food and drink was super. Puld highly recommend for a family fun brunch.
I had a great experience with Amalia and Tzy at Voco Maison Mathis. They were friendly and their service exceeded my expectations!
I want to tell you about how great and exceptional my stay was at this hotel Regardless the fact that the hotel was a state of the art , but what really made this stay special is the staff of this hotel Starting from the valet team to the reception team to the pool team and the housekeeping honestly they were more than exceptional and unique and a thank you is truly not enough!
Wonderful stay in an amazing hotel. Staff was very detail oriented and helpful. We enjoyed the view from the rooftop pool and the quick access to the beach. Specials thanks to Samiullah, Sajith & Aziz, who took care of us while being at the pool.
I had an amazing time during my short business trip in September . Team has been extremely helpful and special mention to Surendra at the main entrance who was always smiling and engaging. Thank you for the wonderful service and see you soon again.
Hotel is very nice, and great service by Shifa, Obed, Merey, Rana, Ravi, Pratma, Sheila and Faizan. Good job guys! You are so lovely.
Had a fantastic experience from Glenys at reception who was very helpful andsorted out our room quickly despite arriving a few hours before check-in, to the restaurant and breakfast staff (Shifa, Obed and Mercy) who looked after us. Rooms are luxurious, comfortable and well serviced (thanks Sayib). Look forward to visiting again and highly recommended for a place to stay in Dubai on the palm.
Beautiful breakfast, everything you can think of all fresh from pancakes, fruits, pastries and full breakfast. Indra seating us, Shifa serving us, Akhail filling the food stations up. All very friendly and helpful staff.
The hotel, the staff, the service, the amenities is all reached well above my expectations. Eating in the restaurant Maison Mathis, the food is mouth watering. The portions are on the bigger side and we had the pleasure of being looked after by Ei, our waitress. The atmosphere is electric. The live music is perfect. The access to the private beach, is perfect. I will definitely be back. A good tip is to sign up to the hotels rewards to get 25% off all your meals. I havnt been to the pool yet but I can only assume it is going to be incredible.
I'm currently staying at the voco Hotel, and I just had to take a moment to recognize the outstanding service from Suremdra. From day one, he’s been an absolute delight – always smiling, genuinely kind, and incredibly helpful with anything I’ve needed. Whether it’s offering assistance with directions, checking in on how my stay is going, or just bringing positive energy to every interaction, Suremdra consistently goes above and beyond. His warm and welcoming attitude has truly made my experience here even more enjoyable. It’s clear he takes pride in what he does, and it really shows. Service like this makes a hotel stay feel extra special. A big thank you to Suremdra – he’s a real asset to the voco team! Looking forward to the rest of my stay!
voco Dubai The Palm seems to offer a very strong stay, especially for leisure travellers: excellent service, great views, good dining, comfortable rooms, and a fantastic location. It works particularly well if you don’t mind a bit of ambient noise in the evenings and are coming mainly to relax by the beach or pool. For those who need pristine quiet, early breakfast options, or deep soundproofing, some expectations may need adjusting.
A great experience, thank you for all your help Shifa & Runa. The bread was lovely! Superb coffee and great service. An enjoyable visit as always.
Great staff, and special thanks for Hani, he is phenomenal. The hotel is nice and the location is great. It is clean and neat, and I haven’t encountered any inconveniences during my stay. Definitely, i will get back to the hotel and repeat this great experience.
Many visits now to this lovely hotel. Lovely staff, gorgeous location with private beach access. Understated and classy.
Lovely hotel and super staff who go out of their way to give you an overall wonderful experience. Samiullah, Mubarak and Roni were particularly helpful at the pool area.
Spent few days at the Voco Dubai the Palms, great relaxing atmosphere, good food, hang out on the pool. It is burning hot there, take plenty of sunscreen, pool attendant Samiullah helped us find place with maximum shade, and adjusted music a little, it was quite loud at area where we were sitting. Great service, thanks!
Thank you Indra for good experience and service , also for nice conversation and great vibes in the morning It’s very difficult to find good service in this restaurant
Top service especially from Shifa, Sheila, Ei, Runa, Platima and Marion at the hotel’s restaurant. Thank you for making my stay pleasant!
"Service with beautiful smiles was amazing! Thank you so much to Sheila, Pratima, Runa, Faizan, and Shipa for your warm and attentive service. You all made the experience truly special!"
I absolutely loved my stay at voco Dubai The Palm. It’s the perfect hotel – peaceful and relaxing, away from the busyness but still close to everything. The staff made the experience unforgettable; everyone was so kind, helpful, and welcoming. Our room was spotless, comfortable, and room service was fast and efficient. Special thanks to Surenvar at the lobby for his daily help with taxis and bags, always polite and friendly; Jalabar for keeping our room immaculate; Vikas Javed for excellent room service; and Hossam and C M at reception for a smooth, early check-in. My new go-to Dubai hotel!
I had a wonderful stay at this hotel! the staff went out of their way to make me feel welcome. Everyone was incredibly friendly, helpful, and professional. The rooms were spotless—clean, comfortable, and well-maintained. The pool area was a highlight of my stay—clean and relaxing, with attentive staff (Roni) who made sure everything ran smoothly and guests were comfortable. It’s clear that cleanliness and guest satisfaction are a top priority here. Special thanks to Hazem from front office and the entire valet team they were running everywhere to assist i forgot their names
Great hotel. Staff was wonderful, breakfast was delicious, and room was very clean. We would definitely come back again next year.
I am writing to express my gratitude for the outstanding service and hospitality provided by the entire teams during my recent stay especially from restaurant and reception team Hazem who's always there for responding.
voco Dubai The Palm exceeded our expectations. The rooms were spacious and well-designed, and the beach access was ideal for lazy afternoon swims. We also loved the breakfast variety and freshness , Hazem from reception made us feel truly valued as guests. His warm attitude made our arrival and departure so smooth. Thank you, Hazem!
I recently stayed at this hotel and had a great experience .The staff were professional, kind, and always ready to help. Special thanks Hazem for creating relaxing stay for us
The hotel is very tidy and clean. Rooms are spacious with excellent marina view. What i loved the most is the direct access to the beach along with the many high quality restaurants and cafes options at a walking distance from it
Excellent clean property staffs are very excellent specially front office Hazem was very excellent. They will make you comfortable in all means
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Cleanliness
9.6/10Housekeeping did an excellent job and were very friendly.
Service
10/10Staff went above and beyond in providing service and were very accommodating.
Location
10/10Location is great, just a few steps from the seaside.
Room Quality
9.6/10Rooms were very comfortable with great views.
Amenities
9.6/10Rooftop pool and bar area were enjoyed, with attentive service.
Value for Money
9.6/10Overall a fantastic experience for a stay.
Food and Beverage
10/10Food and beverages were amazing, especially at breakfast.
Overall Experience
10/10One of the best places to stay, treated like royalty.