Fairmont The Palm

Beautiful hotel. Exceptionally welcoming and friendly staff. Big rooms. Great pools and beach.

Amazing hotel! We spent 6 nights here and had the best time. The hotel has loads of restaurants, pools and a couple of bars. Little miss India was our favourite restaurant and the poolside food was amazing. Service was 10/10. Hotel is walkable to the Golden Mile where there are shops and also walkable to the Palm Jumeriah Mall which is great. We went to the spa one day and the staff were amazing and couldn’t do more for you!

Perfect facility , whole family enjoyed it Very spacious rooms and amazing service

Great room

Best hotel in Dubai , super clean and nice staff. Always making sure you having an amazing stay. I recommend Fairmont the Palm.

Went for our honeymoon. They did a little surprise for us. Was nice. Generally the hotel is great though. A combination of great staff and facilities. The breakfast is a must as it’s probably the best mix of everything. The staff were great. Nice gym with small sauna and steam rooms which weren’t expected! The hotel from the roadside doesn’t give it justice to how grand it is.

Hotel and staff are really friendly, more efforts can be done on in room dinning, very limited options, housekeeping can be more attentive.

Had a fantastic stay at the Fairmont Hotel! The area is really nice, breakfast was delicious every morning, and the room was spacious and spotless. Staff were super friendly and made everything easy. Highly recommend this place—will definitely visit again!

Everything was perfect, luxurious, staff is friendly and helpful, facility is very clean. Kids friendly, we will definitely be returning 😊

Exceptional property! Located close to Nakheel Mall and well-connected to clubs, bars, restaurants, and neighboring hotels along the beach via a charming cobbled path behind the property. Complimentary buggy rides are available throughout the day. Highlights included the Indian restaurant (Miss India), the Vuvuzela Pub (small but lively), and fresh sushi - often part of the buffet. The staff were all unique, incredibly friendly, and eager to help. Not once did we encounter anyone who was rude or unprofessional. Perfect for families and young children!

Everything was perfect. We loved our stay.

Liked the apartment the pool and breakfast Didn’t like the fact my kids weren’t allowed in the pub area to watch the footy matches

Luxury luxury luxury

Everything was incredible. I would stay here again

This was our second stay at the Fairmont. Unfortunately, I suffered an injury during my stay but hotel staff and management were helpful and tried there best to assist with the situation. The nurse at the hotel also does a great job of looking after the guests. The hotel is very relaxing with great facilities. The food in Flow Kitchen and Asian Fusion was great and we enjoyed it very much. I would also like to mention most of the staff were very friendly, attentive, helpful and care about their guests. Thanks again for looking after us. Mr Craig & Family

The service level of every staff member in this establishment was top notch. They always went above and beyond with a smile.

Everything was great here - really enjoyed except the bass from the beach clubs late in the afternoon- everything else was excellent

Property is in need of dire rennovation

The hotel was very nice, with plenty of choice when it comes to dining, relaxing and activities. Menu options in Flow Kitchen (Half Board Buffet-style) were extensive and food quality was great. There was a really good option to dine-around in other restaurants, some with surcharge, but not all. Fairmont is well-located, it's within short walking distance of a small mall and just a little further on is the larger Nakheel mall. As with many Palm hotels, the beach isn’t great and the water is a little stagnant. But, there are plenty of pool options to choose from. Staff in rhe Gold Lounge are worthy of special mention, and staff throughout the hotel were friendly, talkative and helpful. Would definitely stay here again

Very nice and clean

Great hotel and location. Staff great people and Antonella at the checkin desk so warm and friendly.

Amazing, friendly staff. Food was great and the hotel is very clean. Comfortable rooms with great views.

Wonderful in every way.

Amazing! Everyone was so kind and attentive! Hotel was beautiful, well appointed and comfortable!

ممتاز

From the moment we arrived until we checked out everything was great and lovely, thanks Seanberry from check-in and Mahmoud from the Valet parking team, also thanks for the rest of the other team members who are working behind the scenes to make us enjoy our stay, very mich appreciated 👏 💐

I loved everything, the staff OMG, I definitely will be back!

great staff

Excellent experience from start to end. Edem was super helpful at front desk Rohit was great at housekeeping

Thx for all people work there

Was very nice hotel

The furniture is very old and they need to work on the property facilities

Excellent service

This is my go to business hotel. The rooms are a little tired, but service, team and food are fantastic.

Beautiful property with excellent staff. Great location on the Palm, short walk to Nakheel Mall.

Beautiful hotel, amazing staff very welcoming and helpful. Highly recommended everyone to stay at Fairmont The Palm.

Used to be amazing. Great holiday with jazz and easy listening around the pool. The hotel Is no longer beachfront like the images as there are high walls around the beachclubs between the hotel and sea and these clubs pump out loud loud music all day and into the night. Tired decoration. Staff amazing. Standards have fallen. Good shuttle bus to the town. Stayed 5 times, won’t stay again.

The property is amazing and well kept. It's 12-13 years old, and the rooms could start to use some updates, but that will happen over time. Everything else is top shelf, and their entire staff are kind, attentive, and take pride in their work. It's refreshing to see.

Noisy music on beach at adjacent hotel. Great location visually on the Palm. Major dining area might consider an adults only area for adults - mornings noisy with children running about.

When i booked the it was supposed to be a city view which if you call the side of a building a city view. We asked to get a seaview rather than the depressing city view. We had to wait over 2 hours to get our room. And were upcharged excessivly i felt for the room. The breakfast buffet was just annoying as there was not enough staff to serve the number of people. Service around the packed pools and beaches was marginal. The music from the clubs play until 4 am one night and we could here the base in our room. Not my best vacaton.

The front desk service and cleanliness of this hotel was top notch. I typically avoid buffets because of how unsanitary they usually are, but even the breakfast buffet was well kept. They did give away me and my daughter’s table as soon as we got up to make us plates. No apology, they just let us stand there with plates in hand until we found our own table. After being at the pool for 2 hours, my daughter took a break, dried off, and once she returned to the pool she placed her towel on my beach chair instead of her own. One of the poolside attendants walked over shortly after and started grabbing our swim bag and shoes to toss it on another swim chair. I got out the pool to ask what he was doing and he started YELLING at me saying there was no towel on this chair so he promised the chair to someone else. I told him that’s our chair, he kept yelling at me so loud that 2 other families stepped in, vouched we’d been there for hours, and they didn’t like how he was talking to me. The man just stormed off. This rattled my nerves so bad that I almost left the pool. One of the families asked me not to let his behavior intimidate me and to finish enjoying myself, so we stayed.

I have been there, many time but this year services are not good and cleaning the room it's not on time so at over all its not be same as before and quality is coming down.

Good break

Great location and staff and food options great. Really suitable for young families and quiet holiday. Rooms are spacious but a little dated and the few areas for drinks/pubs on-site have kuttle or no atmosphere .

Wonderful stay. Highly recommend.

Amazing stay! Great service and Fantastic staff all around. Great room, great bed and absolute amazing shower head. I got actually inspired to find one like that where I live 😂. It is beautiful hotel on perfect place & location.

A truly wonderful hotel, for a few nights away. The staff were great, always there to help if required. The rooms are large and very comfortable, large balcony area and bathroom with everything you need. The shuttle to the malls was a nice touch. The pool and bar areas are very well maintained and again the staff are lovely and friendly, always on hand.

5th time back at The Fairmont Great hotel, excellent location on the palm Rooms are massive compared to other hotels The service is amazing

Fairmont is a home away from home! Excellent management! Great staff!

Great hotel

It is an amazing holiday spot, this was my 3rd time . Very grand hotel, all staff are excellent and helpful , lots of restaurants with delicious food. Worth visiting at least once.

Resort setting. Pleasant but with lots of ambient noise which could be considered noisy for people looking for a quieter environment.

Amazing !

Its not worth the price I have stayed in taj ,hyatt they ve cheaper prices and better service

The friendliness of the staff sets this place a part from any other place i have been to. Everyone was approachable and readily available to help and answer questions with a smile. Would definitely stay at another Fairmont inbthe future.

Food didn't quite live up to the 5 stars

The property boasts excellent cleanliness and security, while the private beach is a real gem. The hotel is exceptionally accommodating to guests with accessibility needs. The food options were diverse and delicious. My only suggestion for guests is to bring a reusable water bottle and consider purchasing dining or drink packages.

This hotel was perfect for our holiday with a 4 year old and 5 month old. They facilitated a room upgrade and early check in. All staff were brilliant with the children and our eldest enjoyed a session at the kids club. The buffet restaurant was amazing, easier with the children than visiting the other restaurants but the food quality was outstanding. Would definitely visit again.

Excellent service … friendly and helpful staff. Safe … thank you.

Poor breakfast quality and over crowded swimming pools

My stay was excellent

The cleaners and room service staff are exceptional and the ones that open the door for you, however the reception staff should be more friendlier as it would be nice.

Great food options, peaceful and family orientated. I have stayed here with my family and as a business traveller.

A lovely hotel which is peaceful and family orientated.

We returned to stay at this hotel, but we were very disappointed with the room condition this time. The bulbs in the bathroom did not work, the room was cold and we asked for a heater but none was provided. The connection to connect phone chargers were not working. I was told that the breakfast will be at discounted rate, but we were charged the full amount. I am extremely disappointed this time with our stay at Fairmont. Hopefully, they can cater to the ordinary guests like us than Dixon celebrities and rich folks. Very disappointed.

Here you'll meet an exceptional high level service you'd expect from a 5 star hotel. Mix of modern and Arabian styles will make you enjoy every moment of your stay.

Nice staff and great location

Location and convenience

Great , clean property .

The hotel was very family oriented and friendly

Rooms are spacious, well maintained. Food quality excellent.

Check in takes forever

Excellent hotel for a family holiday!

Nice and quiet. Private beach and lot of restaurants in the hotel.

The wonderful Fairmont, exceeded all of my expectations. My sea view was picture prefect and exceptional…my suite was so spacious, clean, quiet and comfortable. Looking forward to visiting again soon! Excellent!

Amazing location due to proximity to the Nakheel mall. A good variety of dining options available in the hotel and nearby. Only 10 minutes drive from Dubai Marina. Breakfast was very good with a variety of options and good selection of savoury and sweet options.

It was nice, very Dubai. Not too expensive compared to others.

All the staff made made me feel welcome and provided a very good service.

Is a lovely and very busy hotel, however, is very noisy at night till the early hours of the morning. At the front very loud nightclub music blaring if your room is on that side, we stayed on the other and the traffic from the motorway was really loud too and sports cars racing up and down all night. The glass doors did little to block the sound. Would I stay there again, sorry unfortunately not because of the poorly sound insulated glazing in the rooms.

Beautiful property and lovely staff.

The staff abuse animals! I witnessed a staff member pick up a runaway dog around the pool area and throw it over the wall, with a 6ft drop. The tiny dog suffered a damaged leg and when speaking with the head of security in utter disgust at what I had just witnessed, they said dogs aren’t allowed by the pool. I will never stay at a Fairmont again. They lack awareness in how to handle situations and justify hurting a tiny little dog; there was no justification. The rest of the trip is insignificant as this experience was truly awful. I then spent 30 minutes with the area security trying to help find the little dog after it had been thrown over the wall. So little care and respect for a little living creature that clearly had an owner and just got away.

We really enjoyed this hotel and would like to return. The beachfront position was great plus there was an excellent selection of pools for swimming. Our room was huge and included a separate living/dining room and large deck and small kitchenette which was unexpected. It is a not brand new but it is beautifully maintained. the breakfast selection was excellent and all the staff very friendly and helpful. It was a very enjoyable stay.

Had a wonderful stay at the Fairmont! Spacious rooms, great pool area and delicious buffet breakfast! Would highly recommend! Walking distance to local shopping mall.

Had lots of problems trying to get room serviced, Staff did not resolve after 3 attempts. Booked car to the airport and the amount quoted was not that requested of the driver. Very disappointing experience

Grest hotel, with a great location

Staff very professional and helpfull, the Front Office Manager Erica Quintero was excellent and Louisa were very professional and gave us great attention. And the people from the breakfast area were excellent as well. Breakfast was delicious. Thanks so much!!

Excellent customer service and Excellent location.

Lovely family atmosphere while still being close to bars and parties. The pools were extremely clean.

Love it!

Great staffs with good amenities

Had the most amazing stay at this hotel. Would definitely recommend and would be lucky to stay there again myself.

Staff were amazing! 2nd time I’ve stayed at this hotel on the Palm and it’s much better than neighbouring hotels.

Buffet breakfast was amazing, food was great quality. Kids club was a hit and free for 2hrs daily, giving us parents some time alone to spend in the adults pool. All staff are friendly and helpful. Room was clean and big. Gym had a lot of equipment which was great.

I stayed at the Fairmont 24H and it was a very nice and peaceful stay. The staff is very nice and helpful. I loved my spacious room. It’s clean. The bed is so comfortable. The bathroom is spacious. I would recommend the Fairmont at the Palm. Beach view!

Beautiful hotel, the only issue we had with one of our rooms is that the shower would not drain as fast as it should causing the bathroom to become very wet & slippy, we did notify the front desk and housekeeping but the problem was not resolved. Bit apart from that lovely hotel.

Best hotel I’ve ever stayed in, will be back!

Best hotel I’ve ever stayed in, will be back!

We had a really lovely stay at Fairmont the palm. All the staff were very friendly and helpful. The Staff member Mariam really made my daughter happy. As she was very friendly, great customer service, happy and became friends with my daughter and made her stay pleasant. She was always looking out for the staff as they really kids friendly.

Excellent hotel, good attention of the personnel, breakfast buffet was wonderful good variety, the pool was cold even we went in july when the heat outside was insane We did not eat in any of the restaurants inside the hotel but they look good Location great I will go back for sure

As always another great stay in Duabi another Hotel I would recommend nice location.