Los Ponchos Hotel

El desayuno

Ubicación

Accueil extraordinaire et équipe très à l'écoute. Hotel atypique et intimiste. Très belle réussite

Excellent staff, accomodation, facilities and breakfast

Absolutamente todo Un servicio a otro nivel Cuidan hasta el más mínimo detalle Tuvimos un problema el día después de alojarnos ahí y se preocuparon de nosotros como si fuéramos familia Una gente maravillosa en un hotel boutique excepcional

Quizás por decir algo lejos del centro Pero hasta para solucionar esto se encargaba de ayudarnos a pedir taxi estuviéramos donde estuviéramos

Clean design, comfortable rooms

The stairs to the room but it’s not very disturbing

Wonderful staff - going out of their way to make our stay perfect. Fabulous food, made to order. Very relaxing environment.

The staff are wonderful at this property. They gave us excellent recommendations for restaurants and looked after us when our tour was delayed slightly

The property is slightly out of town but we liked the walk and all the taxis knew the hotel and were cheap. The breakfast portions could have been bigger

A equipe é muito atenciosa e a comida muito boa!

Faltam suportes para toalha no banheiro e o chão acaba molhando todo durante o banho, pelo fato do box não ter porta.

Wonderful boutique hotel with excellent facilities and personalized service. Clean, comfortable rooms and a prime location with beautiful view of Lake Argentino.

Nothing

Lovely helpful staff. Beautiful facilities. Spotless in cleanliness

Location fairly out of town . A good 40 min walk.

Tout était parfait. Nous avons séjourné dans deux chambres différentes : small cabine et attic. Les chambres sont magnifiques, l'hôtel est incroyablement bien décoré. Le personnel est au petit soin, et d'une extrême gentillesse. Le petit déjeuner est excellent. Je recommande de séjourner mille fois dans cet hôtel intimiste !

Da limpeza, organização, serviço impecável, capricho nos detalhes e o café da manhã é excepcional

Acredito que o quarto poderia ser melhor distribuído e que poderiam retirar a cozinha nesse nível de acomodação

הכל! מקום נהדר, אנשים טובים ושירות יוצא דופן. החדר נקי ונעים, הגלריה שבה אוכלים או יושבים מאוד נעימה ובכלל כל השהות מאוד חמימה ונעימה ומרגישים בבית. ארוחת בוקר טעימה מאוד ורמת הירידה לפרטים מרשימה מאוד, הם תמיד עשו יותר ודאגו לנו מעבר למצופה.

Boa opção de Hotel. Um pouco distante do centro. Falta salão para restaurante das refeições

Comfortable and cozy small hotel close to town center. Great staff and very tasty breakfast and coffee options. Very comfortable bed.

Small bathroom and slightly steep and slick stairs leading to bedroom loft area

Amazing friendly hotel, feels like staying with your favourite family in El Calafate. Lovely gardens and boutique type interior on edge of town near lake. Great staff team who were willing to engage and discuss what we were doing and delivered beyond our expectations. We stayed in the two bedroom bungalow at the back of the property, which was delightful with good facilities inside and a couple of chairs on outside veranda to enjoy the sunshine.

Great stay

The hotel was lovely. Rooms were beautifully decorated and the staff all spoke very good English and were very helpful. Breakfast was nice and we had plenty of food and could get 2nds. They even offered us apples and bananas to take with us. The packed breakfast was also very good.

My only disappointment was that we had a kitchenette and there was no kettle or small saucepan to warm water to make tea or coffee and we had to order this and it was very expensive. Also the heating was left on and the room was very warm. We requested for it to be turned off and they did on the 1st night but not the 2nd night even when I had informed the staff about it. When we realised it was quiet late at night and we had an early flight so I could not go out and inform the staff.

Fantastic! Everything was excellent! One of the best hotels I've ever stayed in!!

Amazing service. Beautiful surrounds. Lovely extra touches including varying dinner and breakfast service.

A little far from town, but this didn’t matter too much as there were restaurants close by and the food at the hotel was excellent.

Service, the place is super cute, and very clean.

There was a bit of noise from other guests during the night.

This property had the most outstanding service of any hotel I have ever stayed in. The staff was so professional, personable and just lovely. The rooms were well set up and the views were lovely. A couple of things I wish I had known. Even though they do not have a formal restaurant you can order delicious lunch, dinner and drinks. This is a good thing because the kitchenette in the loft rooms is a bit outdated so was not appealing to really cook a meal. The grounds of the hotel are beautiful and peaceful, and there is a path down by the lake that makes a pleasant walk into town. All and all would recommend this hotel.

The nicest most attentive and caring staff ❤️ The room was specious and very beautifully decorated, with super comfy beds and an amazing shower. Everything was beautiful and perfect.

We stayed here 12 yrs ago and were happy to return. The place is still as wonderful as ever - stylish room with the most comfortable bed we've ever slept in. We'll always come back to stay!

The location is a little distance away from the city, not too convenient without a car. But that's really the only thing.

The hotel is small but comfy, the rooms are cozy and I like how they have small tables outside the room, where they serve breakfast and dinner if you wish to eat in. The people at the reception are friendly and attentive. They pay attention to small details such as different table set for breakfast every morning. All of the staff members are very friendly, I recommend this place.

The grounds are very peaceful and the staff is wonderful. The decor was high class and the food was exceptional.

Excellent breakfast, good location, beautiful view, very nice property and cervices

Hermoso hotel y el servicio impecable

Lovely stay at this hotel. Rooms are charming and spacious. Special shout out to the staff who is extremely nice and helpful. Would highly recommend!

Nothing to complain

Fantastic service and the bed is super comfortable.

Great Service and very nice place overall. Great Quality.

Shower area inside the bathroom could have more space, too tiny.

The service is great, the facilities are amazing, everything is clean. My family and I loved this place. The food, especially breakfast, is remarkable.

Everything perfect

Nos gustó mucho este hotel…la cama, la decoración y el desayuno fueron lo mejor. El servicio fue amable y nos apoyaron con algunos temas, aún que creo que algunas personas de recepción podrían mejorar su trato al huésped. La cama es muy cómoda, la mejor de nuestro viaje y el estudio cuenta con todo lo necesario, muy completo. El sofá un poco incómodo y tele es muy chica pero no es algo que necesitábamos en el viaje. El desayuno estaba muy rico, todo lo necesario y más. Solamente considerar que te van sirviendo todo unos minutos antes y ya después te tocan la puerta. Por ello, el huevo si estuvo frío varias veces. Yo creo que podrían servirlo cuando ya te sientas o a la hora agendada, no antes. Definitivamente recomiendo rentar carro para tener más movilidad, caminando del hotel hay pocas cosas. Único que no nos gustó (y creo que es un tema del personal específico que estaba ese día) fue que un día llegamos tarde cansados y pedimos ver el menú de cena (que nos comentaron que tardan 30-40 min en servirte) y la persona de recepción nos dijo que “estaba ocupada atendiendo otro huésped y que nos esperáramos”. Esperamos 5-10 minutos parados junto a ella y nos cansamos y fuimos a la habitación… ella ya no nos llamó ni preguntó que queríamos. No le quitaba ni un segundo pasarnos el menú, solo queríamos verlo. Si ofrecen servicios con costo adicional, como cena, necesitan más gente para poder atender o darte menús de alimentos al checkin. También falta dispensador de agua

The hotel and rooms are beautiful. The staff is more than friendly and the best at customer service.

Nothing.

One of the most sincire stays I have had over many years of extensive global travel. The staff was so amazingly helpfull and kind, especially Milena who went out of her way to help me set up my trip in the region. Could not have managed without her!

Unless the staff would not have exceeded all of my expectations, I would perhaps deduct a few points on some facilities being a bit outdated for the pricerange (shower was not the most convenient) or location not being quite remote (this was more than compensated by Shackleton live music restaurant/lounge just down the street - not so touristic, cozy atmosphere, lot of locals being a sign of quality).

Exceptional service and beautiful hotel, probably best in town. Highly recommended.

Nothing

Amazing staff, very welcoming. Very cozy throughout. A perfect stay.

The entrance with the garden full of lavender is wonderful. The breakfast was delicious with an amazing homemade yogurt, everything served with refinement in presentation/dishes. The room was cozy and hag a beautiful view to the lake. Excellent service!

Despite being beautiful, the structure of the place is relatively simple. During breakfast, hot dishes such as scrambled eggs and toast could be served after the cold options to avoid getting cold.

Very helpful staff, well decorated and cozy, very comfortable bed

Breakfast portions were a little too small.

beautiful furnishings great staff

a little far from the center of town expensive

we absolutely loved our stay ! very helpful stuff, good breakfast, amazing mattress, gorgeous view over the lake and just 20-30 minutes walk to downtown

Cody and homely feeling. comfortable bed. Breakfast served in the room was nice.

L’os Ponchos is a fantastic boutique hotel. It is tastefully designed with great attention to detail. The staff is super helpful and nice. An absolute recommendation in El Calafate.

It’s a bit away from the city center but a taxi can solve it easily.

Amazing stay at a boutique hotel a few minutes drive from the main street. The owner and staff were friendly and exceptional. From the breakfast, which they serve to your room every morning to the recommendations and accessibility to excursions and the beautiful view, I would stay here, time and time again. Some of the nicest people we met during our entire trip. The rooms are clean, the service is impeccable and they always made a point to clean the rooms between the times we were out before we got back in.

Very nice place, with attention to details and very friendly staff. Rooms were very comfortable with everything you needed. Breakfast was great with homemade breads.

Check out was early (10 am)

clean