El Vistra Hotel Angeles

Plassering og rommene

Bassenget, ingen solstoler eller plass til å sitte våt, føltes feil å skulle bade her da det var midt i baren/restauranten. Vi valgte hotellet pga Bassenget så vi ble egentlig veldig skuffet

The customer service was top notch! They took care of my family during their stay ❤️

God seng

Bassenget, det var ingen solsenger eller noe som gjorde at du ville bade der, føltes som man var på utstilling hvis man gikk i bassenget.

comfortable and nice people

We love the place and staff, very friendly and accomodating. It is near seven eleven.

Lobby and elevator are a bit small

Es war ein sauberes und gut gelegens Hotel.

Die Zimmer sind kleiner als angegeben. Wir haben ein 3 Bett Zimmer mit 3 Personen gebucht+ Frühstück. Würden dann Gebeten für die 3 Personen extra zu bezahlen. Das ist sehr unprofessionell da wir alles im voraus bezahlen haben.

location and staff

lack of daily cleaning

Im ganzen Haus sind Ameisen im Zimmer. Ich musste das Zimmer wechseln. Im neuen Zimmer war das selbe

The staff were nice amd professional.

First the policy said no pets yet there was a dog barking constantly in the room next door that i could hear in my room. Then there was no fridge in the room and when they brang one in it didnt have the right connection to the wall so i used my personal power adaptor. The shower didnt work properly at all, as water was coming out of the side and not through the shower part. The bathroom sink and door fitting were loose. Their policy is they can change their policy and rules at anytime they choose. Hotel facilites are not as good as advertised. High reviews must of been bought.

Ok

the breakfast is limited for 2 guests only

Clean, new, modern. Plenty of hot water. Excellent staff and service. Enjoyed the complimentary breakfast. Great location for restaurants and bars.

WiFi didn't work in my room, signal too weak.

The swimming pool and staff are very friendly, helpful and accommodating.

The smell in one of the rooms when we first came in, but it's gone in a few hours.

The breakfast is plain and for Filipinos, no western version was offered

My room had a defective air-conditioning unit. They moved me to a room that had less floor space. The toilet was clogged and I was blamed.

Price

Poorly trained front desk staff

very well appointed and a great rooftop bar with karaoke

everything was good

At the beginning open buffet with very limited choices, then a la carte with more choices. Waiters were friendly and brought the food I liked. Friday and Saturday nights there were live music and dancing. Hotel price is pretty decent. Hotel is next to an open market and also very close to a supermarket. Hotel is also very close to the famous Walking Street. Hotel is not far from the SM mall.

Rest room a bit small but has a strong shower head with hot water. Only one elevator but it didn’t cause a big problem.

Decent location, not too far from airport.

We stayed for 2 weeks and our bedsheets wasn’t changed during our duration

This place is a few minutes walk from SM Clark. There are some massage parlours nearby and 7 Eleven is next to it. The rooms are pretty small and breakfast is horrible. Offering minimal options

Breakfast could have more options

Close to all nice hotel and the staff are extremely nice and helpful. food is very nice, quite and room is very clean.

The bathroom was not clean! and it smelled bad not really fresh. This is something that they need to fix

All the staff are very good. We did enjoy our stay at the hotel. Very clean and very comfortable. You will really enjoy what you paid. Hope to come back again.

the service is perfect

none

The location

It smelt. There was only 1 lift, which took too long. The pool was cloudy and small

워킹에서 가깝고 좋았어요

Breakfast was good. It is only buffet style when they have a certain number of rooms filled. Otherwise, they will make you a to order very nice breakfast which I liked better. The waiter who served most of my meals (the really nice guy who is always snapping his fingers in happiness) knew me by name, always greeted me, made sure all was well with my order, and made breakfast more enjoyable. Housekeeping staff did an excellent job and were very thorough. They are lucky to have such great employees who could easily work at a 5 star resort facility. Everything was very clean in the hotel. The front desk staff work hard and also know every guest by name. They had many white shirt trainees working with experienced staff which tells me they care about improving on an already great hotel. Nice job El Vistra!

Not much to improve on. They do a great overall job on the important aspects of a guest's stay. There were some very minor issues with my room and they took care of them immediately upon request, literally within 5 minutes.

convenient location

I always have an awesome stay with EL VISTRA HOTEL.

I enjoyed everything about the hotel. Nothing negative to say about EL VISTRA HOTEL.

The manager who takes care of the breakfast is amazing. He makes sure everything is perfect with your order, The buffet doesn't have much variety but enough for a decent filin. Staff is superb and kind

Not much to complain about really. Great staff and they all greet you by name so you know they are paying attention to the details of your stay. They will also allow you to store your luggage if you need to travel in between stays

Lucky, nice restaurant on site.

Nothing

Good location, clean, staff are friendly and helpful

For those who drive and would like to pafk at the Carpark, if your car is low please park outside. The entrance of car park might damage the bottom of the car.

Breakfast was a La cart but it was sufficient and delicious 😊Great view in breakfast area. The staff in breakfast area very friendly.

Cleaning of the room, changing the towels was not done daily. But when I mentioned them they took care of it.

A newer hotel with a very nice roof bar and pool area with a panoramic view of the area. The staff were accomodating and helpful. The room was tasteful and a good size with a view to the distance. The parking was convenient.

There was a rumbling noise above our room late at night as we were trying to sleep. We were unsure of the origin and forgot to mention it when we where checking out. As a seasoned traveler, this hotel requires a deposit when checking in and one has to wait for a room check before finalizing the check out. This is a thing at many establishments in the Philippines, except for higher end hotels. This always tempers my impression of the place.

smell in the room. smelly the smell is from the toulet

Brand new hotel withing walking distance of Fields. The hotel is spotless clean, inside the room and in the common areas. Friendly staff too. Amazing mattress (Queen size but so comfortable). The free breakfast is a nice touch, although I found the quality so-so. The fruit juice is a well below average sugary drink, the assorted bread (listed as such on the menu) is a kind of chewy white roll "airplane style", bacon was not available (it's one of the 3 choices to partner the eggs). They could do much better on this. But for everything else, I'd give a 10/10.

Very (too) simple. Buffet mainly for Korean guests

No regular tv channels

The staff was awesome.

Comfortable bed, clean room, background music in the rooftop restaurant

Excellent customer care from the staff.

the property is well situated to walking street and very easy to get “trike rides” the hotel staff is very friendly and they’ll even help you to get the rides.

only 1 lift, sometimes it can take slightly longer to move up and down.

All the staff is nice except for 1 person at the front desk. The room and bar area are fantastic!

As I said above all staff are great except for the night shift front desk who harassed me during my stay, if I'm not mistaken his name is Ian Dayrit.

They were friendly and helpful. The room was always kept clean