Galeria de Arte
Galeria de Arte, Calle Nuestra Señora del Carmen, Las Terrenas, Samaná, 82201, Dominican Republic- Public Art
English
Hotels in Las Terrenas7.6Very Good(25 reviews) 
68% match
68% match
67% match
Hotel Turistico Marian
by Independent
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About this hotel
Relax by the Pool and Explore with Bicycles
Take a dip in the outdoor pool or enjoy a leisurely bike ride around the area.
Delightful Dining and Socializing
Savor delicious meals at the on-site restaurant or grab a quick snack at the cafe. Don't miss the daily complimentary reception to mingle with other guests.
Cozy Rooms and Convenient Amenities
Unwind in one of the individually decorated guestrooms with modern comforts like Smart TVs and complimentary wireless internet. Indulge in luxury with pillowtop beds and Egyptian cotton sheets.
Stay at Hotel Turistico Marian for a delightful and comfortable experience.
Nearby Attractions
Playa Secreto
Playa Secreto, Calle Loma Bonita, Las Terrenas, Samaná, 82201, Dominican Republic- Attraction
Combate de gallos
Combate de gallos, Boulevard Turístico del Atlántico, Las Terrenas, Samaná, 82201, Dominican Republic- Attraction
Mirrador
Mirrador, Las Terrenas - Sánchez, Las Terrenas, Samaná, 82203, Dominican Republic- Viewpoint
Important Information
- Pool access available from 8:30 AM to 10:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Children
Not allowed
Pets
Allowed
Amenities
Snorkeling nearby
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Free reception
Snack bar/deli
Ecotours on site
Scooter/moped rentals on site
Free self parking
Casino nearby
Health or beauty spa nearby
Horse riding nearby
Change of towels (on request)
Change of bed sheets (on request)
Free WiFi
Garden
Wheelchair accessible
Room Types
Apartamento Doble
Up to 4 guests2 Double bed (131-150 cm wide)
2 Double Beds
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Deluxe Apartment
Up to 3 guests
1 King Bed
Located on the top floor with mountains views
Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Kitchen with refrigerator and rice cooker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 3 guests
2 adults · 2 children
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningKitchenToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFi
Classic Triple Room
Up to 3 guests
1 Queen Bed and 1 Twin Bed
Located on the ground floor
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 3 guests
2 adults · 1 children
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Habitación D y T
Up to 2 guests2 Twin bed (90-99 cm wide)
2 Twin Beds
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Habitación Simple
Up to 1 guestsTwin bed (90-99 cm wide)
1 Twin Bed
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-99 cm wide)
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Premium Room
Up to 1 guestsTwin bed (90-99 cm wide)
1 Large Twin Bed
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-99 cm wide)
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Double Room
Up to 2 guests50 m2
1 Queen Bed
538 sq feet, located on the top floor
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults · 1 children
Room details
50 m2
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Double Room
Up to 2 guests50 m2
1 Queen Bed
538-sq-foot room, located on the top floor, garden views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults · 1 children
Room details
50 m2
Garden View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Standard Apartment
Up to 7 guests65 m2
3 Queen Beds and 1 Large Twin Sofa Bed
700-sq-foot room, located on the top floor, pool views
Layout - 2 bedrooms, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Kitchen with refrigerator and dining table
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 7 guests
7 adults · 6 children
Room details
65 m2
Pool View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningKitchenDining tableToilet paperBottle of waterShampooWheelchair accessibleDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridors
Apartamento Triple
Up to 6 guests3 Queen Bed (150-160 cm wide)
3 Queen Beds
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
3 Queen Bed (150-160 cm wide)
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Habitación con baño compartido
Up to 1 guestsTwin bed (90-99 cm wide)
1 Large Twin Bed
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-99 cm wide)
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Habitación C
Up to 4 guests2 Twin bed (90-99 cm wide)
2 Large Twin Beds
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Apartamento Simple
Up to 2 guestsTwin bed (90-99 cm wide)
1 Large Twin Bed
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-99 cm wide)
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Apartment
Up to 2 guests65 m2
1 Queen Bed
700-sq-foot room, located on the top floor, courtyard views
Layout - Bedroom and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Kitchen with refrigerator, cookware/dishware, rice cooker, and dining table
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults · 1 children
Room details
65 m2
Courtyard View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningKitchenWardrobe or closetDining tableToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridors
Triple Room
Up to 3 guests55 m2
1 Queen Bed and 1 Twin Bed
592-sq-foot room, located on the top floor, courtyard views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 3 guests
3 adults · 2 children
Room details
55 m2
Courtyard View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Apartment
Up to 4 guests70 m2
2 Queen Beds
753 sq feet, located on the top floor
Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Kitchen with refrigerator, cookware/dishware, rice cooker, and dining table
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 4 guests
4 adults · 3 children
Room details
70 m2
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningKitchenWardrobe or closetDining tableToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingSeparate sitting area
Quadruple Room
Up to 4 guests55 m2
2 Queen Beds
592 sq feet, located on the top floor
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 4 guests
4 adults · 3 children
Room details
55 m2
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Studio
Up to 2 guests60 m2
1 Queen Bed
646 sq feet, located on the top floor
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Kitchenette with refrigerator, cookware/dishware, rice cooker, and dining table
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults · 1 children
Room details
60 m2
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningKitchenetteWardrobe or closetDining tableToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridors
Exclusive Double Room
Up to 2 guests40 m2
1 Queen Bed
431 sq feet, located on the top floor
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with digital channels
Food & Drink - Refrigerator and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults · 1 children
Room details
40 m2
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningToilet paperBottle of waterShampooDaily housekeepingHypo-allergenic bedding availableCeiling fanPremium beddingAccess via exterior corridorsIn-room massage availableFree WiFiDown comforter
Hotel Policies
Pets
Only dogs and cats are allowed
General
Cashless transactions are available
Guest type
Essential workers only - NO
Accessibility
No elevators
Pets
Pets allowed
Covid
Property does not offer onsite COVID-19 testing
General
Professional property host/manager
Pets
Pets allowed (no fees)
Health & Safety
Property does not require health documentation at check-in
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(25 total)
Provider-sourced guest reviews.
6/10
Reviewed Jul 16, 2025We stayed 3 nights. It started out good. Our first room didn’t have wifi but we were able to change rooms right away, and they gave us a bigger and better room. They gave us breakfast on time the two first mornings. On our last night they did not answer when we put in our breakfast order (which was the routine the other two nights). The power went out and they did not answer any of our messages. The main light in our bedroom suddenly worked after the power came back on, but we were unable to turn it off and had to sleep with it on the whole night. On our last morning we did not get breakfast even though this was included. Our rating would have been much better if it hadn’t been for that last night/last morning. It was like they forgot they had guests staying (it seemed like we were the only ones there). The reception was closed and locked when we went to check out.
10/10
Reviewed Jun 19, 2025Great staff service
10/10
Reviewed Jun 12, 2025Recomendado!!
8/10
Reviewed Jun 3, 2025Buen trato de las recepcionista
4/10
Reviewed Apr 28, 2025Location was perfect , in terms of cleanliness not so great! Bathroom was disgusting dirty . Room air conditioner wasn’t cool enough.
10/10
Reviewed Apr 1, 2025This is a no frills hotel, with a very friendly staff, very clean and very close to the beach, the area is safe and all the people around the area are super friendly and super helpful. I highly recommend it.
4/10
Reviewed Jan 28, 2025Needs a lot of improvement
10/10
Reviewed Jan 19, 2025Excelente higiene y atenciones
6/10
Reviewed Jan 13, 2025Había un liqueo de agua en la llave del lava manos.
2/10
Reviewed Jan 12, 2025Pésima experiencia - No me respondieron por la pérdida de mi vestido Mi estancia en este hotel fue absolutamente decepcionante. Desde el inicio, el servicio dejó mucho que desear, pero lo peor ocurrió cuando me di cuenta de que me habían perdido un vestido que dejé en la habitación. A pesar de que lo informé inmediatamente al personal, nunca recibí una respuesta clara ni solución alguna. He intentado contactarlos varias veces, pero no solo no me han ofrecido ningún tipo de compensación, sino que ni siquiera han tenido la decencia de disculparse o darme una explicación sobre lo sucedido. La falta de profesionalismo y atención al cliente es alarmante, y la situación se volvió aún más frustrante debido a la total indiferencia por parte de la administración. No solo me dejaron sin una prenda valiosa, sino que también me dejaron sin respuestas ni apoyo. No recomiendo este hotel a nadie. Es una lástima, ya que las instalaciones son buenas, pero la experiencia general fue completamente arruinada por la falta de responsabilidad y atención.
8/10
Reviewed Jan 5, 2025Staff very friendly and helpful, clean and comfortable walkable distance to nice beaches and restaurants.
6/10
Reviewed Jan 2, 2025We stayed three nights in a simple apartment. The staff was helpful, the pool area was clean and quiet. There weren't as many kitchen supplies as we had hoped for and nothing for doing the dishes. Fortunately, the fridge was new and clean.The apartment was clean when we arrived, but there was no cleaning service during our stay, not even the towels were changed. There was a ventilation hole in the roof without a mosquito net and therefore also the soundproofing was missing totally. There was an electricity and water cut-out for a few hours without prior notice. The bed was quite uncomfortable, no place to let towels etc. to dry. The wifi connection was not working all the time. The walking distance to the city center is not easy because of the renovations and narrow streets. La playa de las ballenas is the closest swimmable beach. Even though listed, a safety box, ceiling fan, mobile access and balcony were not available in our apartment. The place looks much better in the photos.
4/10
Reviewed Nov 23, 2024Muy buenas opción, falto más información, y poco conocimiento de Expedia
8/10
Reviewed Nov 19, 2024Estuvo bien .
2/10
Reviewed Aug 7, 2024You get what you pay for. Online details of property very deceiving, dirty no happy and very disappointed. Limited internet service.
10/10
Reviewed Jun 23, 2024Staff very friendly and showed me rooms available so I can pick the one I liked. AC works great. Clean rooms. Smart TVs. Near the beach, grocery store and food options.
8/10
Reviewed Mar 10, 2024There is no hot water. But everything else is ok for the price.
6/10
Reviewed Feb 27, 2024no me gusto la abitacioon, el aire no enriaba bien.Lo buenop es que queda cerca de la playa y la diversion noctturna
10/10
Reviewed Jan 6, 2024Very nice service, convenient, affordable.
10/10
Reviewed Jan 2, 2024Wonderful staff. I strongly recommended for future trip. Good price.
10/10
Reviewed Jul 18, 2023Excellent location. Very very clean. Amazing staff. Jorge at the front desk is very attentive, kind, and patient. 2 min walking distance to the beach. Breakfast at the restaurant is very delicious and fresh … the pool is perfect to take a dip and enjoy. Close to all the fun yet far enough that it’s quiet in the evening to get good rest!!!!! We come here every summer and stay 3-4 times …. We highly recommend this establishment to many people !!!
10/10
Reviewed Jul 10, 2023I was a bit concerned after reading previous reviews, but everything about this place was perfect! Very quiet and relaxing. Jorge was super kind and most helpful at check-in. He gave us two room options and helped with our bags. Amazing location close to the beach and town. Lovely pool and clean, comfortable room. Highly recommend!
10/10
Reviewed May 1, 2023Excellent service
4/10
Reviewed Nov 14, 2022While the price was not expensive you really get what you pay for, not a place you would come back to. A property taken over to make money on one time visitors. Pictures designed to seem larger than they are and lacks any appeal in real life. Staff was accommodating, but they were in on the joke. Saturday night fun and games will keep you up pass your bedtime.
2/10
Reviewed Nov 13, 2022We booked the exclusive room, but were given the small room. They only give a flat sheet to use as a blanket. We had to ask for blankets. The water was cold. We asked them to look into it and they didn’t do anything about it. The next morning we had to shower in cold water again. Overall cleanliness is poor.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good room upgrade
- •Timely breakfast service initially
Areas to consider
- •Last night service issues
- •Missed breakfast on last morning
Cleanliness
5.98/10The power went out and the light could not be turned off, impacting the overall cleanliness experience.
Service
7.95/10While there were issues with breakfast order and communication on the last night, initial service was satisfactory.
Location
7.99/10Location is implied to be good as the guests had their breakfast on time initially.
Room Quality
8.44/10The guests were moved to a bigger and better room, indicating good room quality overall.
Amenities
8.47/10The presence of WiFi and breakfast service indicates decent amenities.
Value for Money
8.43/10Considering the ups and downs, value for money remains acceptable.
Food and Beverage
5.98/10Breakfast was missed on the last morning, which negatively affected the impression.
Overall Experience
7.55/10Overall experience was marred by the issues at the end of the stay, balancing to average.