Parque Ciudad Caracolí
Parque Ciudad Caracolí, Higüey, La Altagracia, 41201, Dominican Republic- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation
My Home Hotel Punta Cana, a 5-star property in Punta Cana, offers luxurious rooms with city views, flat-screen TVs, and modern amenities. The private bathrooms are stocked with complimentary toiletries for your comfort.
Convenient Facilities
Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the hotel. Indulge in delicious meals at the on-site restaurant or explore nearby attractions with the help of the tour desk.
Ideal Location
Located just 5 km from Punta Cana International Airport, and in close proximity to La Cana Golf Club and Cap Cana Marina, My Home Hotel Punta Cana is the perfect choice for discerning travelers seeking comfort and style.
Book your stay at My Home Hotel Punta Cana now to experience luxury and convenience in Punta Cana.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
2 Large Twin Beds
484-sq-foot room, located on the top floor, courtyard views
Internet - Free WiFi
Entertainment - 32-inch Smart TV, digital channels, and Smart speaker
Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop workspace and wardrobe or closet; cribs (surcharge) available on request
Comfort - Ceiling fan, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-99 cm wide)
Room details
45 m2
Courtyard View
In-room amenities
1 Large Twin Bed
431-sq-foot room, located on the top floor, courtyard views
Internet - Free WiFi
Entertainment - 32-inch Smart TV, digital channels, and Smart speaker
Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Playpen, laptop workspace, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Ceiling fan, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-99 cm wide)
Room details
40 m2
Courtyard View
In-room amenities
1 King Bed
Overlooking the courtyard
Internet - Free WiFi
Entertainment - 32-inch Smart TV, digital channels, and Smart speaker
Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop workspace and wardrobe or closet
Comfort - Ceiling fan, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults · 1 children
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
18 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
25 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
35 sqm
City View
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
18 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Close to the Airport
The lavatories were not clean, and smelly, broken parts and water was closed, there were few cockroachs, no toiletteries
Nothing
Unfortunately, our experience at this hotel was very bad. There was no water in the toilet to flush, and the shower only had cold water. We found hair on the pillows and the bed sheets were dirty. The towels were strange, almost rubber-like, and barely absorbed any water. The room also smelled strongly of mold, and there was extremely loud music coming from the street, which made it very difficult to rest. The area around the hotel is unattractive and honestly felt quite scary, especially at night. I would definitely not recommend staying here, even if the price seems attractive. It is simply not worth it. Also, the description and photos on Booking.com do not accurately represent what the hotel is really like.
La chambre ne correspond pas à aucun standard pour se retrouver sur booking.com,
Le receptionniste était bien courtois Pas de meubles dans la chambre, sinon un sofa et une table de chevet, le robinet des toilettes est brisé, il n'y avait pas de savon pour la douche, pas de petit dejeuner comme mentionné sur le site, pas une bouteille d'eau, je suis obligé de traverser la rue pour m'acheter ume bouteille d'eau et du savon pour la douche
I didn’t like this property.
Anything
Nada , todo pésimo el lugar muy peligroso, el precio una estafa de 55 termine pagando 78 dólares no tenía internet, se cortó el agua en la web se veía algo simpático pero en persona no vale la pena, aparte es poco seguro
Nada , todo pésimo el lugar muy peligroso, el precio una estafa de 55 termine pagando 78 dólares no tenía internet, se cortó el agua en la web se veía algo simpático pero en persona no vale la pena, aparte es poco seguro
L'emplacement
Personnel et chambre. Pas d'eau chaude.
El aviso de booking decía desayuno incluido y restaurante. No había nada de eso estaba cerrado. Lo que nos generó inconvenientes.
Divergência grave na classificação de hospedagem! Gostaria de registrar minha profunda insatisfação com a plataforma Booking.com. É inadmissível que este estabelecimento seja classificado como "5 estrelas". Trata-se de um local simples, cujas características condizem com, no máximo, uma ou duas estrelas. Tal discrepância revela falta de responsabilidade e de critério na curadoria dos hotéis ofertados. Embora a equipe seja educada e os quartos extremamente limpos, as acomodações são excessivamente singelas. Além disso, a localização causa insegurança devido à má iluminação e ao ruído excessivo, sem contar a ausência de café da manhã ou opções gastronômicas no entorno. A Booking deve ser responsabilizada pela veracidade das informações que veicula. O serviço prestado foi péssimo e a propaganda, enganosa.
DO ANUNCIO DA BOOKING.COM de que o hotel possui 05 estrelas!
No muy lejos del aeropuerto de Punta Cana
Les escribí para si me podían enviar un transporte y aún estoy esperándolo
None
Very noisy and not clean, no hot water, no soap or shampoo. No internet I. The room
Está cerca de el aeropuerto
Instalaciones muy básicas no había jabón ni shampoo en la habitación la tv no servía
Nærme flyplassen
Likte ikke området og servicen
No water running no hot water or someone can fix the water
Bad management I don’t suggest it to anyone
Prisvärt med bra swimmingpool och fin restaurang.
Lite dyr restaurant
Nicht sauber, sehr laut. Schlechte Ausstattung.
Que esta relativamente cerca del aeropuerto.
No tiene agua caliente, varias horas sin agua en lavado de manos. Las sábanas sucias o manchadas , los trapos que uso en mi casa están mejor que las sábanas. Heladera no funciona. Caro por lo que brindan. El barrio bastante regular.
Cama, ar condicionado, internet e televisão
Chuveiro horrível sem água quente
Serca del aeropuerto
En lo común todo esttubo acorde
Worst hotel I've ever been to. I went because it currently has a 7/10 review score. The bathroom was dirty everywhere, and outside was very loud due to traffic, motorcycles, cars honking, etc.
Booking made an error with price and the hotel was not even able to make a small gesture for the mistake while it was storming outside
This hotel was located on the outskirts of punta cana. When I checked my gps it said we were in bávaro and on Expedia this property was advertised in punta cana. The neighbourhood was very unsafe, vendors were dishonest and took pay from us. The property had no swimming pool or restaurant and even shuttle bus to transport us to and from the airport. Our room had NO HOT WATER, the toilet seat was broken. I will never recommend anyone come to this hotel ever!!!!!!!
It was very low class.
Very bad poor internet, service terrible customer
No water from sink, no shower hose in shower, broken toilet ( fail to flush), slippery shower flooring, no wifi in room. But got late check out for convenience. Thanks so much!
Sucio el lugar y muy ruidoso los empleados muy desatentos
No hot water was the deal breaker for me
The place was ok for staying one night. It was close to the airport so it was very convenient.
La limpieza del baño era falta, la ducha tenía hongos en las paredes y el piso
Relación calidad - precio es la correcta. Imposible poder descansar, se escucha demasiado ruido por fiestas cercanas, los autobuses y motos, el drenaje, hasta un gallo canta en las madrugadas, tampoco estaba en funcionamiento el restaurante.
All staff werw awesomeness
Deberían de mejorar el área de baño
There was no running water, and the electricity cut out multiple times. The environment was extremely noisy, with constant traffic from motorcycles and people shouting on the walkway. The bathroom shower was dirty and had no water, and the WiFi connection was terrible
The staff was very friendly and welcoming. Unfortunately, the hotel was in very poor condition. The bathroom, shower, and toilet were dirty with mold, the sink smelled musty, and the entire room had a strong moldy odor. Many of the fixtures were rusty. It was so uncomfortable that I stayed for less than an hour and had to rent an Airbnb instead. Despite the great staff, the property itself needs major improvements.
Si hay hospedaje más cerca del aeropuerto, no volvería
Los alrededores son excesivamente ruidosos. Dentro del cuarto era como tener la bocina a todo volumen dentro. Prometen WiFi y no hay.
Place was clean, affordable and met expectations considering neighborhood
Great stay.
Man konnte auch spät einchecken
Die sehr laute Lage, das unfreundliche Personal, kein fließendes Wasser, auch nicht im WC. (Wurde später behoben). Noch nicht einmal Kaffee war zu kriegen.
Very good costumer service
Las sábanas sucias , el sillón sucio. No tenían ni jabón para las manos , no servía ka TV , no había internet en el cuarto , Tuve que ir a recepción a pedir papel de baño y jabón oara manos , y buscar una botellita para que me pusieran el jabón !!
The checking crew was very nice! Location was not too far from the airport. Not hot waters at all.
Super lindo y limpio
Hola la propiedad en general es limpia, pero no habia agua caliente, otro aspecto que las sabanas tenían manchas
Muy bueno
Well staff was friendly but sink water did not work and shower had missing knob so the only way I was able to shower and rinse was with filling a plastic bottle and doing it that way. Definitely would not stay here again.
:D
No salía agua del lava manos, la ducha estaba rota, nos tuvimos que duchar con agua fría, el frigobar no funcionaba y para terminar una iglesia con música a un volumen COMPLETAMENTE INNECESARIO no nos permitió descansar. Tampoco brinda elementos de higiene necesarios. Una pésima experiencia.
Muy ruidoso. No tenía servicio de desayuno. Ubicscion regular
I had a very disappointing experience at this motel. The bed sheets were stained, which made me feel very uncomfortable. The bathroom was dirty and had rust on the fixtures, and the floor throughout the room was also dirty. Overall, the room did not feel clean or well-maintained. I would not recommend staying here unless the management makes significant improvements to their cleaning standards.
La atención en My Home Hotel muy bien. Un excelente para el chico que nos atendió ( Ney) Preocupado por todo y muy amable. Todos los que nos atendieron muy bien. Y el agua no faltó en el baño que era mi preocupación. Aire acondicionado y wifi.
Muy buena experiencia, el Joven de Lobby muy amable y atento, el hotel es pequeño pero muy cálido y todo muy limpio y en orden y muy cómodo. :D
J’ai séjourné dans cet hôtel avec mes amies et nous avons été vraiment ravies ! L’accueil était chaleureux, les chambres propres et confortables, mais ce qui a vraiment fait la différence, c’est le réceptionniste Marc. Il a été d’une gentillesse exceptionnelle tout au long de notre séjour,toujours souriant, attentionné et prêt à nous aider pour quoi que ce soit. Grâce à lui, notre expérience a été encore plus agréable. Un grand merci Marc pour ton professionnalisme et ta bienveillance ! Je recommande cet hôtel à 100 %, et je reviendrai sans hésiter.
Food was good. First room dignity have WiFi but I got upgraded to a better room
Bien
Very nice spacious room which was comfortable. Quote far from the beaches so if going there come with a car. Safe and secure.
Lakens waren deze keer iets beter, gekreukt maar gaven in tegenstelling van 3 weken geleden niet de indruk dat er al eens iemand in geslapen had
Internet viel geregeld weg. Zeepbakjes douche was niet zuiver
Me reservo el comentario, soy guía y no me gusta hablar mal de los lugares que visito
The property was comfortable, one of the best experience. Food was great and in abundance, never short of anything. Cleanliness of Resort was superb, grounds were well manicured. Beach had more than enough chairs to kick back and enjoy.
The place is located very strategically however, food is limited. The staff is very helpful and the room was good for the price. Good A/C. WiFi was a little weak but working
good
No había restaurante ni lugar de comer en el hotel, habitaciones con mucho ruido exterior, habitacion no muy bien cuidada. No muy agradable para turistas. Solo para pasar 1 noche.
I didn’t like the smell of the room and the WC didn’t work. The bed sheet was dirty.
Muy bueno para pasar una noche , cerca del aeropuerto. Muy amable en la atencion. El aire funcionaba perfecto. Sàbanas limpias, es sin ascensor pero me ayudaron a subir y bajar .Por el precio es muy conveniente.
Very friendly and helpful staff. Clean and quiet room with AC. It was easy to find the hotel location on Google Maps as well as identify it on the Uber App. The Bavaro Express and other intercity buses will stop a few blocks away. The on-site restaurant was good.
Not within walking distance of the tourist areas, but Uber picked up quickly and it was fairly quick to get a motoconcho/taxi.
I had fun will come back
Ficamos apenas uma noite pois voaríamos muito cedo. O quarto tinha algumas infiltrações e móveis eram simples ( e antigos), porém perfeito para que precisávamos. Muitos lances de escadas para subir c malas mas atendente nos ajudou ( sou pcd). O hotel está todo reformado na parte externa.
The location of this hotel is far from ideal. The room was clean and bedbug free. There were absolutely no amenities. The door lock was very difficult to open or close. There was no working WiFi(although advertised). The shower had cold water only. The noise from the street and nearby establishments was so loud it was impossible to get a good nights sleep (and I was exhausted). English was very limited. The person on the desk was very helpful and obliging. If it wasn’t for him this experience could have been a whole lot worse.
The area sourrounding the hotel is very sketchy, a lot of noise from the street.
The towels and the bathroom was terrible, other than their courtesy of the attendant which was very pleasant, the property is a no no.
No hot water. Water presure at the shower is almost none, hard to get a shower. A Cockroach went under the door while door was closed. TV remote receiver sensor was not working, so no TV. One good thing... very close to the airport.
Language was an issue. But place was good for only one night stay.
good value for the price but very noisy
Para uma noite quebra um galho, mas o quarto tem cheiro de mofo, os atendentes não ajudam com mala e só dá pra subir de escada. Sem falar que o chuveiro do quarto tava quebrado.
no hay agua caliente, el personal no es amable. instalaciones y habitaciones buenas.
No thing nice to say
Great hotel for a quick pace to rest your head.
Lo unico que estaba malo fue el internet pero después todo bien
Tinha tudo que eu precisava pra passar uma noite. Custo benefício ok também.
Estuvo bien
Location near the Airport
Room was not so clean, shower was not functioning and there was no hot water. Food quality at the restaurant was very low. They charge 18% tax when paying with credit card
1er día no hubo servicio de limpieza. Se justificaron diciendo que había que avisarles que queríamos limpieza. Para el día 2 si hubo limpieza. 2.- día 2 no hubo agua, "la bomba no servía". Sin agua caliente. Levemente tibia. 3.- Se trabo el dispensador de papel de baño y a pesar de solicitar su corrección se dejó así. 4.- 1er día había en el frigobar dos aguas y dos minerales. Después ya no se repusieron las aguas. (Estaba sin conectar) 5.- La ropería de cama no le ajustaba bien y se Buenas. Si tiene aire acondicionado.
Mi estancia en este hotel no fue muy agradable, al lado del hotel estaban trabajando maquinaria pesada y había demasiado ruido, no pudimos descansar bien. La habitación esta muy austera y no tenía ventilador, solo aire acondicionado, buena limpieza aunque un poco de polvo y las sabanas y toallas no tenían olor agradable. La ventaja de este hotel es su cercanía al aeropuerto de Punta Cana, solo nos quedamos por una noche, antes de regresar a nuestra Ciudad de origen, después de 10 días hospedados en la playa de Punta Cana.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
3.75/10Multiple reviews indicate dirty conditions, including stained sheets and unclean bathrooms.
Service
8.25/10Positive mentions of friendly and helpful staff throughout the reviews.
Location
7.75/10Convenient location near the airport mentioned positively by several guests.
Room Quality
5.25/10Mixed reviews; some rooms were complained about while others were deemed satisfactory.
Amenities
4.25/10Consistent complaints about lack of basic amenities like hot water and deterioration.
Value for Money
6.75/10Many comments suggest it is affordable, but the condition raises concerns about true value.
Food and Beverage
6.25/10Positive mentions of the food quality but mixed experiences with breakfast availability.
Overall Experience
5.75/10Mixed review experiences with a significant number of complaints leading to disappointment.