Hotel Smart Cruise

The convenience and the employees were fantastic. Excellent dinner recommendations.

Nothing

perfect and great location for the cruise port

location

Ubicación , atención ,todo

Que no tienen desayuno

Perfectly located for cruise embarkation Sparkling clean. Secure

Since it is geared for the cruises it was a ways to restaurants and we were too tired to figure out how to get there. The QR code was a learning experience for us. But all went very well

Perfect location for Port. Basic but very clean.

No complaints.

This was an amazing fir catching a cruise the next day. It's 2 mins walk to the freezer shuttle bus terminal. The hotel was spotless. Would highly recommend and use again.

Na

Perfectly clean comfortable room before our cruise. We used the transportation services before and after the cruise. Great communication and great ride. I am not overselling the facility, great place before or after a cruise. Super clean and comfortable rooms.

Limpieza y ubicación

Nada

Very clean and comfortable. Location was perfect pre cruise

Not applicable

Immaculately clean free wifi minibar and really friendly. Perfect location. Nice place and near the port. They can shuttle to the ship.

excellent location for cruise...walk there with luggage

more coffee in the room

מלון ללא אנשים הכל מתבצע באמצעות בר קוד. מפריע לי אישית שאין לובי קבלה

Perfect for overnight stay before cruise, the bed was comfy and the air con cold. Close enough to walk to port, but hotel does offer transportation

Hotel comodissimo se si ha traghetto o nave presto la mattina o se si arriva tardi la sera. Moderno e pulito, con le cose essenziali per una notte di soggiorno. Il prezzo è alto ma si paga la posizione e la possibilità di essere a 5 minuti dal porto. Consigliato

Brilliant location for a cruise. Across the road from the transfer area. Arranged pickup from airport and rooms were ready when we arrived. Staff really attentive and professional. Lovely touch fridge has complimentary refreshments.

Very handy location, staff were really helpful

Close to the cruise terminal

Nothing

Great location to pick up the cruise. Taxi service from the airport very good.

מיקום מעולה לקרוז

אין ארוחת בוקר

camera mare, curata, masina de spalat cu uscator disponibila in locatie, usor de accesat. Punct forte : Foarte aproape de Port! Cand ne-am intors am venit pe jos pana la Hotel / Parcare. Ne-am putut plimba pe faleza. personal amabil.

In camera de hotel dusul era sub forma de sauna. nu am mai vazut nicaieri. Mi s-a parut ciudat. Usa de la sauna / dus era transparenta. Deoarece am fost insotiti de un copil, acest aspect nu a fost pe placul nostru. Daca usa ar fi fost opaca, sa nu se poata vedea inauntru, nu am fi avut nicio problema. Sper sa rezolve proprietarii acest aspect, deoarece este un hotel la care as mai reveni daca am avea drum in zona. l-am recomandat si prietenilor.

Alles ! Sehr sauber, perfekt organisiert, tolle Zimmer und Badezimmer! Alles perfekt ! Und sehr gute Pizzeria an der Ecke ….

Nichts

The location is perfect if you staying before or after a cruise. It’s walking distance to the free shuttle service to the cruise port.

Very clean and comfortable bed. Ideal for one night before our cruise. Located close to the port

Clean, comfortable and good location

O quarto e a cama eram confortáveis.

O pequeno almoço só tinha bolachas para comer e tivemos que esperar muito tempo porque só tinha duas mesas.

Modern, clean

Nothing

A very smart setup, simple but very practical. It’s just by the port entrance which makes it ideal for a pre-cruise night stay.

All rooms are on the ground floor, but very properly double glazed. No traffic noise at all.

Location, value, clean, modern

Nothing

Near the port

The floor of the bathroom is too sleepy

Най-удобното и комуникативно място за настаняване до пристанищния порт при круизни пътувания

מלון חמוד נקי וקטן ממש ליד השאטלים של האוניה 10-15 דקות הליכה מהמרכז אין נוף .. חדרים קטנים אבל נקיים ומספיקים לגמרי לשנת לילה לפני או אחרי הקרוז היה שקט מאד

לא במרכז אין נוף

Simple, clean and ideal location. Quiet air conditioning. Thomas was so kind to offer to order us pizzas on the way to the hotel from the airport so we could get something to eat before bed.

Nothing

Location near port. Helpful with getting from airport. Shuttle driver was awesome

Excellent location to stay before our cruise. Bed was very comfortable and the room was spotless. Also. Arranged airport transfer before and after our cruise- great value, driver was so friendly and helpful! Highly recommend!

Nothing

מיקום מעולה צמוד לשאטלים לספינות וצמוד למקומות מקסימים לאכול

אהבנו הכל

Very clean, great communication and comfortable rooms

Very basic hotel, clean and super convenient if you are going on a cruise. The hotel is walking distance from the port

None

Large room

Perfect for what we needed it for. Clean and efficient.

Clean and conveniently located to the port. Good shuttle service to the port.

The QR code to access the property doesn’t seem too secure.

Clean and staff were friendly and helpful

Nothing

We booked because it was near the port.

So close to the port, very reasonable price and room had everything we needed.

Acomodação muito limpa e staff muito atencioso!

Muito limpinha! Quarto super confortável!

It was exceptionally clean, great location to the port for access to the cruise ship and staff were extremely helpful

N/A

Clean and close to ship

Nothing

Hotel smart cruise is the best location to stay pre cruise. Spotlessly clean with friendly staff. Great communication from Thomas the manager. This hotel also provides transfer from the airport to hotel & port to airport following the cruise which was seamless with reassuring communication from the driver re his arrival time and location. The hotel also provides tea/coffee and pastries at the reception free of charge. I would highly recommend Hotel Smart Cruise and look forward to staying there again the next time we cruise from Rome. Thanks Thomas and your lovely staff…..Úna….Ireland

Nothing it was perfect

Great location!!! Close to everything!!

Everything was fine

What I liked most about Hotel Smart Cruise was that it was clean, modern, and in a great location. I also appreciated the technology-based check-in and room access, which made it easy to come and go without having to interact with staff if you preferred a contactless experience. At the same time, whenever I needed assistance, I could simply send a text message, and the staff responded quickly and were always friendly and helpful. It was a great combination of convenience, privacy, and excellent customer service.

Nothing, it was a great experience

Clean & comfortable.

No staff on site

This hotel was perfect for our stay before cruising. Spotlessly clean and every room facility you need.

A continental breakfast would have been nice but space is at a premium in the reception areas. To be fair the hotel team do make coffee available in reception and small pastries.

Thomas was very professional and communicated well. Transportation was excellent. The AC was excellent and the bed was very comfortable. We would come back in the future.

Our room door would not completely lock.

All was well, only wish did not have the room next to the lobby a bit noisy

Clean, great staff, friendly people.

Thomas was amazing!

The hotel appears newly refurbished. It is so very convenient to the port entrance.

One very small issue was the QR code entry to the hotel not working but the intercom button worked immediately it was pressed and a staff member allowed access. The same QR code worked easily to open our room door.

Simple clean great

Very clean and comfortable

Not close to many restaurants or bars

We were very pleased with our experience at this hotel. It was extremely clean and the beds were very comfortable! Thomas,the manager, was very helpful and responsive when I messaged him. He arranged transportation for us from the airport in Rome. The hotel is also conveniently located right by the cruise terminal. I would definitely recommend!!

מלון מעולה, אנשי צוות אדיבים וסבלנייים, קרוב מאוד לתחבורה ציבורית, מושלם למי שיוצא לשיט ומחפש מלון נוח עד היציאה

Great little hotel for a pre cruise stay. Rooms were incredibly clean, hotel offered a shuttle to the cruise terminal and the location was fantastic.

The free breakfast consisted of juice, coffee and a pre-packaged pastry.

Large rooms and toilet. Clean and comfortable bed.

My room was facing the street which is quite busy. Double paned windows would have helped reduce the noise. Also, the hotel had no breakfast facilities though there were restaurants nearby.

Clean. Very handy for cruise port shuttle bus. Comfortable.

Nothing. The only time I saw staff was when checking out as everything else is done with QR code but no hassle.

I booked this hotel after checking many reviews. I particularly liked its proximity to the cruise port bus station (you get a free bus to your cruise ship and save a long walk in the heat) and it was genuinely only 2 minutes away. There was a good level of communication in advance from the hotel via WhatsApp including instructions on how to enter the hotel and the room with a supplied QR code (I was arriving after reception closed). I am not very technical but it was very easy. The hotel is a walk of 20-30 minutes from the train station and of course there are taxis if that’s how you arrive here. The hotel is small but very clean. The room was larger than other rooms I have had in European cities, with a comfy large bed., TV and plenty of power sockets, The bathroom in particular was large with a toilet, bidet and a huge walk-in shower. The hotel does not offer breakfast (though there was coffee and small pastries at reception) . I did notice some noise from adjacent rooms one night (I was here 2 nights) but mostly just voices and it didn’t last long. I really liked this hotel and would definitely return when next cruising out of Civitavecchia

The room was very nice, clean and modern. The location was great. Easy to get to the cruise terminal. Also, easy walk to restaurants and shopping.

It was hard to get the QR key to work at first. Once I was shown how far to hold the phone from the reader, it worked great.

Very close to the port

Clean very friendly staff and great location to the cruise port

Na

We booked this hotel for one night prior to a cruise based on the glowing reviews from past travelers. Nothing could have been further from what we found. If you absolutely despise human contact, crave the comforting aesthetic of a high-security medical facility, and have a burning desire to overpay for absolutely nothing, congratulations! You have found your paradise. By all means book this hotel, if you consider an automated, soul-crushing QR code reader to be the pinnacle of hospitality. It is perfect for misanthropes who find a warm "hello" from a human receptionist deeply offensive. Here, you can interact exclusively with cold, unfeeling plastic and automation. By all means book this hotel, if your favorite vacation activity is wondering whether you will get mugged stepping outside. The surrounding neighborhood completely lacks anything resembling charm, warmth, or basic infrastructure. It is an urban wasteland blissfully free of convenient shops, nice restaurants, or visual appeal. By all means book this hotel, if you find inspiration in the interior styling of a state prison or a sterile hospital wing. The design philosophy here is aggressively minimalist, featuring blank white walls and zero personality. It is the ideal environment if you want your vacation photos to look like a psychological thriller. By all means book this hotel, if you love paying luxury prices for the privilege of starving. Do not expect breakfast, you make your own tea or coffee, and the biscuits left in the room would make a basic discount airline proud. Whoever runs this hotel must have spent some significant amount in renovating the building. It is too bad that they didn't employ a designer especially a customer oriented one. They have successfully stripped away every comfort of modern travel while making sure your bank account still takes a massive hit. In short, book immediately if you want an overpriced, sterile cell in a sketchy neighborhood. For everyone else, run. One great plus was Thomas who showed up in the morning and took us for €10/pp in his van from the hotel directly to the cruise terminal. For that we are greatful and understand why the hotel is highly praised. If you board or disembark from a cruise, best advice is to not sop in Civitavecchia and move to your next destination.

The area had some good restaurants. The little amenities were a nice touch, using a QR code to get on and out was annoying . Catching different shuttles were all in an area around the corner and very convenient. Free shuttle to cruise port

The shower was kind of in the room and leaked terribly . Did not like the QRCode for entry

modern, clean & quiet

no iron or laundry facilities

Room was well appointed,comfortable and very clean.Access was via a QR code as no reception however was able to contact hotel manager via whats app if required and his replies were very prompt. Only disappointment was that I had communicated prior to arrival that twin beds were required which hadn’t been arranged for our arrival.Transfer to cruise ship was available at extra cost to which was an advantage.

Very convenient to cruise port. We took advantage of hotel transport directly to ship

Could say it was a 8-15 minute walk to restaurants, but then I did need the exercise.

So clean and comfortable. Within a block from the shuttle buses to the port. Highly recommend

Really nothing. It was perfect

Location, cleanliness.

A little soulless as there’s few if any staff.

The hotel was clean and modern and in a great location for the port. It was easy to access as well.

I did feel abit uncomfortable about the locking of the room. You use a barcode to enter the hotel and your room which is sent on the day of travel. However, once you are in the room if you want to go out, the room door doesn’t seem to lock behind you. You lock the room from the inside. I could be wrong and not looked at it correctly, but as you need a barcode to get in, there isn’t people just randomly in the hotel.

Stayed here for 1 night before a cruise. What a great little find and facility. Communication: from the moment we booked to the day we left the communication from Thomas & Lucas was professional, informative, friendly and helpful. (Email £& WhatsApp) Transfer: Renato (hotel driver) was prompt and again excellent comms. The vehicle was clean, comfy, air con and water. We did the transfer from Rome in 40 mins. Super efficient. Room: large and modern. Fresh interior (smelt amazing). Great comfy double bed, with memory foam pillows (lovely touch). Wardrobe with hangers, safe, tv, mini fridge (water & juice) plus tea & coffee facilities. Bathroom was huge, clean and well maintained with lovely products and fluffy towels. Plenty of hot water. Hotel: hotel is mainly staff less as the main door and room work via QRcodes, so no worries about loosing keys. It felt very secure and safe. No issues at all. You are 2 min walk away from the cruise shuttle bus There is a lovely little pizza place on the corner. Very basic but delicious and hot. The small town is 5 mins walk away. This place has got it right.

Our room was perfect and clean. It’s all self serve, so make sure you have QR code. I never received my email with QR code but a gentleman helped us immediately on speaker phone. Thomas was great, took us by van to our port (10 euros per person). I would highly recommend this hotel.

The cleanliness,helpful staff and quiet was so welcome after a long day of flying. Both transportation from Rome and to the cruise port the next morning were seamless and comfortable.

N/A

We had a great stay here last week. The hotel was very clean and we felt very comfortable there. The location is amazing if you want to near the port. It's also walking distance from the train. The entry code worked perfectly and the staff was very helpful all along the way.

The hotel is literally just around the corner from the cruise shuttle depot, nd where you can get a bus (pre-order this online, Bus Shuttle) to Rome. Just a 3 minute walk.

Close to the port, however is no walking distance, it is needed to use the Schuttle that is not included.

Very small

Ubicación

A++ location

Very comfortable one night stay after our cruise. Excellent location very near the cruise port and also walkable into central Civitavecchia.

It didn’t offer breakfast, but that didn’t really bother us. There is a coffee machine in the lobby.

Just a short taxi/uber from the hotel to the main cruise terminal, it would be possible to walk instead but l wouldn’t advise it. We stayed 2 nights to see the town and have a day in Rome prior to catching our Princess cruise. The local town was a good option, plenty of restaurants to choose from, lots of options to sit outside with a coffee, and areas to walk around. There is a rail station with trains to Rome which were quite cheap. Our room was good, no complaints, we needed to use our cellphone for access around the hotel with a barcode, it is often un-manned. It does not have a restaurant.

This is a boutique hotel. Extremely friendly stuff. Nearby was here.

The bed was very comfortable. The bathroom and especially the shower were very large for the room. I enjoyed the stay.

I realize with only 10 rooms that the facility has its limitations, but it would’ve been nice to have some type of a continental breakfast. There were some cookies and danish available, but I was looking for something more, like toast or bagels or croissants.

Very friendly service. Exceptional cleanliness!

Breakfast was lacklustre.

Location great for boarding cruise ships. Reception staff very helpful.

Close to port. Great communications with property

NA

Super clean.

Rooms were ultra basic with little storage and room for suitcases

Andrea and Thomas were terrific. Knowledgeable, helpful and courteous.

Very sparse accommodations. Bathroom towels were very thin.

Location for cruise terminal is excellent.

Traffic noise can be a problem but died down after 10pm, request a rear room.

The location was great for accessing tasty restaurants and for access to the cruise port

I loved it

Clean and close to the cruise. Courteous and professional staff.

No place close to eat except for one restaurant which is mediocre

Location, comfortable beds, very clean.

Needed a place to have my luggage open and easily accessed while in the room.

Great staff and very clean. Easy to arrange transport from Rome and to the port.

The room was a little small.

Clean, great location, service and communication pre and post stay - Manager Thomas is amazing!

Easy to find, very easy about 2 mins walk to the cruise terminal shuttle. Very clean room with nice touches of complimentary snacks and drinks. 100% stay here again.

Little noisy at night.