Grand Hyatt Gurgaon

朝食のサラダ、オムレツ、スモークサーモン、チーズと色々美味しいものがあった。

the breakfast was superb and the south Indian chef was very warm and made the best prawn curry and all south indian dishes were to die for.

everything was good

What really stood out was the staff .. courteous, warm, attentive, and always willing to go the extra mile. From check-in to check-out, the service felt genuinely thoughtful and professional.

Nothing

Chambre propre et grande Personnel adorable Restaurant excellent

La vue sur des constructions

Was booked for my partner's bday after confirming for the decoration so many times...still it was missing nd staff dont have the justified ans they just said we forgot...which is really disappointing and unexpected.

Stunning lobby, spacious rooms. The rooms have a charm, they’ll draw you in and make you feel cared for. More specifically, the hotel staff was kind enough to help us out with decorations to account for a birthday celebration. Made our time special there. The breakfast buffet is definitely one of the best you can find, especially the Viennoiserie.

The view from your room might vary, some face ongoing construction. Some noise from construction can seep into your room, for us it was manageable.

Amazing property

Staff us cooperative

Nice rooms and next door retail. And caffès. Dilki really helped me.

Great rooms

المكان نظيف جدا ولكن السعر غالي

لا توجد خدمات بالقرب منه

Have found the place luxurious, especially the restaurant. The room was elegant, clean, no noise and the service was exemplary.

Anil at the gym is an excellent coach

Really attentive and friendly staff. Clean. Definitely felt luxurious. Great breakfast.

The construction noise - also during the night at 4am - was a bit annoying. All day long it was also going on. And the area felt a bit out in the middle of nowhere.

I stayed at Grand Hyatt Gurgaon for 3 nights last week and the experience was simply superb from start to finish. From check-in at the front desk to departure, everything was handled with genuine warmth, efficiency, and professionalism. No request ever felt too much, and the team consistently went above and beyond to ensure a seamless stay. We also hosted a partner event during our stay, and the support provided by the hotel team was exceptional throughout — flawless coordination, attention to detail, and true hospitality at every level. Overall, a 10/10 experience. One of the best hotel stays I have had in recent times. Highly recommended for both business and events.

The hospitality the cordial staff and neatness ! Everything about stay was home like

Nothing absolutely

Amazing! Room and service by Vijay was great

I am a globalist who travels around the world more than 200 days. This hotel is my new default due to two reasons - tastefully built, has a nice architecture and attention to details which doesn’t usually appear in chain hotels. Secondly, the staff is top notch. Special mention to Soumajit and Surbhi. Soumajit even reached out to check during his leave days. Very impressed. Will be back again soon.

Modern amenities - the most hospitable hotel staff I have ever encountered anywhere in the world! Highly recommended for families and for business executives

Helpful and always available staff. Kusum was awesome, our room attendant

Nice property, very convenient to shops. Stayed for business but could see this for vacation as well. Very comfortable and clean, food was good and the staff friendly and helpful.

Quite a very good experience All staff are very cordial 🌹

Great stay Location is good staff was very responsive and food was great rooms are extraordinary Lifts were fast Vibe is good

Great Service. The staff was helpful and attentive (including Sneha). Had an exceptional stay !

Very comfortable stay and hospitality

Excellent service and all are kind and lovely care about me especially sneha is very beautiful and lovely sister like. I feel homely look environment and I like your hotel is superb and nice experience for me. Thank you so much all🙏💐💐💐💐💐💐💐😄👍

Rooms good Service and food is good

Everything is ok food and room service is excellent sneha from guest relation take my feed back

Grand Hyatt is an excellent option to stay in Guru gram , where its centrally located and has great facilities and neighborhood to explore . The Staff is courteous and very much focused on providing exceptional service . Special mention of chef Ajith and team who made an epic Kerala meals for my breakfast making it an unforgettable experience

The location was good

The property is only 3 years old but the rooms are already dilapidated. The bedsheet was torn. The towels not so clean. The drawer fell out and they spent sometime fixing it. It’s not a 5 star category at all. The bath area is poorly designed and marble chipping off from the corners. I was quite surprised to see a new Hyatt property so run down.

Staywas so comfortable and excellence.. Food was good

Atmosphere was very nice and excellent experience.i met with Sneha

Had a pleasant experience.. Mrs pooja helped us a lot Will visit again

It's been great to stay with Grand Hyatt. Lovely working with Aru and Shashwat.

Had a memorable experience. Cordial staff - Miss Sneha and Mr Vijay were extremely helpful throughout!

Food quality was great. Front desk staff was very courteous.

Room was facing a construction site and was terribly noisy

Breakfast was great ,

The newly opened five-star hotel on Golf Course Road in Gurgaon is excellent in terms of facilities and overall quality — truly worthy of the Grand Hyatt brand. The warm hospitality of the staff and their flexible customer service were also very much appreciated. The adjacent high-end retail shopping street, Romeo Lane, was also surprisingly impressive.

Everything was great overall, but the swimming pool seemed to be designed more as part of the scenery. It didn’t really seem suitable either for actual swimming or for kids to play in. One additional inconvenience was that the jacuzzi in the sauna area was under construction and unavailable for use.

A great experience in grand Hyatt. A great hospitality by Ajit ji A great gym and swimming guidance by anil ji

10/10 on everything from food, room to service and ambiance. I wish the team here all the best. I will revisit here regularly.

Clean new property

Thanks to Anil, at the gym and sauna for helping with our great experience.

Room and breakfast

I like the room, the restaurant and the personnel highly professional

The restaurant and the services are very expensive

Great hotel and service overall. Food at Cena Pranzo is amazing. Breakfast buffet at Maison Maya was great as well. However, I ordered room service kebab and briyani which did not meet expectations. There was a hair in my pickles and the briyani was soggy and meat was dry. Kebab ordered was too spicy as well. Other than that one experience, I liked the food overall. The team were quick to address my complaint and the hotel staff and chef apologised and refunded the food, which I appreciated. The chef also took steps to apologise and offer to cook to my preferences which I appreciated very much. I wanted to express my thanks again to the team for setting up the tour and compliments to the driver for accomodating my preferences and schedule as well. On overall feedback, I appreciated the tour overall, compliments for the flexibility where the driver and guide accomodated my preference for a quick stop at Agarsen Baoli and Safdarjung tomb. However, while we previously confirmed that the visit timing for the Qutb Minar was 5-7pm, the guide informed me that he needed to depart at 6.15pm which cut things short. I would like to have visited for longer and availed his assistance with reaching the pick up point at the site when I was done. The need for his earlier departure was not communicated to me till the last minute. Additionally, the guide's English proficiency was a little bit lacking which caused some misunderstandings and communication issues. Also, we were a recommended by the guide to stop by an overpriced souvenir shop at Connaught, which I did not appreciate. Also, at Chadni Chowk I did appreciate the guide's assistance with getting around and tips on the rickshaw. However, it would have been better to pre-negotitate prices with the rickshaw driver before the ride to prevent any misunderstandings on pricing. He did not do so which made the pricing and payment after the ride rather awkward. Overall, for the hotel's private tour the price paid was not good value for money given the experience above but the flexibility and efforts by the driver and concierge to set this up was appreciated.

Room is amazing

W

Great experience as always courteous and polite staff

Staff services are exceptional

Nothing..everything was upto the mark

I like the modern, decorative rooms. Very elite. The breakfast had good options for me to choose. Would definitely book again.

Great experience overall stay wise and amenities and facilities. We also had good fitness center experience guided by Mr Anil Ji

I wanted to share my heartfelt appreciation for the amazing culinary experience during my stay. The spicy mint chutney served with the dosa was honestly one of the best I’ve ever had — incredibly flavorful and unforgettable. A special mention to Chef Ajit, who is truly an exceptional South Indian chef. The dosa paired with the prawn and egg curry was absolutely delicious and full of authentic taste. These three days at Grand Hyatt have been some of the most memorable, and a big part of that memory is the food — especially the curry leaves chutney, which was simply outstanding.

A new property, best in class services, amazing staff. Wellness facilities are truly a class and Anil has been a great help.

Stay and Food is very Nice. Very Good service by Staff

Service and staff was so good like duty manager,in room incharge

We went for a staycation at Grand Hyatt, it was really a very comfortable and enjoyable stay. We loved the room, food and the overall it was very good experience.

I enjoyed a lot at the stay and having awesome service and helpful nature received From Ms. Arti

This hotel has the best Indian food. I had 4 meals during my 2 nights stay and each of them was outstanding. The rooms are excellent, the food is divine and the staff is super friendly.

I was not happy I told Front desk why my fruit came late twice. They did not bother about my complaint. Tea was also very bad in taste. Air conditioner was not working properly in night. We were not able to sleep properly whole night. Overall rating is 1 very poor.

Excellent service by PUSHPA Good food. Had good experience

I had a wonderful experience during my stay, thanks to the exceptional service provided by Khushi. She was polite, attentive, and always ready to help with a smile. Her professionalism and warm attitude truly made my stay comfortable and memorable. Highly appreciated!

I would like to appreciate Khushi for her outstanding service. She was very courteous, helpful, and ensured that everything was taken care of smoothly. Her positive attitude and dedication really stood out. Thank you for making the stay so pleasant!