AJ Grand Hotel

Clean

Food

The rooms are good size and modern. There are lots of places to eat and drink. There always lots of staff available and very responsive to any needs from the door staff, reception, restaurant and cleaning team - all were very available and helpful.

To improve perhaps there could be a hand towel included in the bathroom? This is very minor but would be a great addition.

Modern and good looking with big rooms

Cockroaches, abysmal room service food, multiple power cuts, broken AC

Variety of restaurants Spa

Morning breakfast staff were arguing themselves. Poor service only during breakfast.

Location

Horrible staff no proper house keeping

Property is located in a very good location which allows easy access to everything

The breakfast is same and boring

everything

Good

Good

The front desk staff were very courteous, welcoming, and helpful throughout our stay. The rooms were excellent—spacious, clean, and well maintained. The bathrooms were also spotless, with all the necessary toiletries and amenities provided. Housekeeping did a great job of keeping everything tidy and comfortable. The breakfast was very good, offering a wide variety of delicious options to suit different tastes. Overall, it was a wonderful experience, and I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Nothing

Comfortable stay

Satisfactory

Location

Not worth the cost

Facilities very poor

Close to some good dining spots Room was large and spacious

The check in was not too welcoming. The room had a distinct smoking type of smell

They provided Suit room

Hotel was nice and food was great

All the staff from the reception to the housekeeping and room service seemed like trainees. Not helpful and did not understand what was needed. Housekeeping was pathetic

the Location is good

No good breakfast, the staff is not friendly, and they are not accommodating.

Good hotel ambience and valey parking facility.

The staff were incredible. They coupd not do enough to help /A

Staff was excellent. Welcoming and always extremely helpful, both at the feont desk and at the restaurants.

Switches in room for lights were difficult to figure out and switch off/on

Staffs are good. Restaurant is good. Room service is fast

Lack in cleanliness. Bath towels are not clean. Toilet were not white. I found used shampoo bottle

Great location, friendly staff, excellent restaurant

Nothing

The staff were very friendly and helpful. The young woman at the reception desk had great English and was super helpful assisting us to navigate our journey.

The ambience is too good, the rooms are clean and it's near to many places of interest

Ambience hospitality of staff

Nothing

Location

Good location to move around in Mangalore. Very helpful staff. Clean and nice rooms. Good choice of food with restaurants available in the premises for both Veg and Non-veg options.

Clean and large rooms. Nice comfortable beds

1. They didn’t allow any late checkout even though I was willing to pay 2. Breakfast spread was far below par.

The rooms are beautiful and the staff are very friendly and super helpful.

Everything was fantastic, although the bathroom doors could do with a clean and freshen up with paint.

Staff very attentive, main bed room spic and span

House keeping has become slack, bathing area not clean, slippery, linen and bathing accessories not replenished

Lovely hotel in great location. Next to St Aloytious college. Fabulous vegetarian restaurant serving street food and other specialities. Nice bar lounge too.

N/A

The property has hot amazing staffs . Right from reception, housekeeping, restaurant staff. I would like to stay there again just for the staffs

The bedsheets were very old , it was supposed to be white sheets but they look yellow and grey. There were hard water marks everywhere in the bathroom , taps … hotel could invest in treating those smaller things

The best staff in Mangalore compared to all.other hotels.

Location, rooms, food, facility I cannot complain

Personnel charmant ; restauration de qualité

Draps sales à notre arrivée dans la chambre ; salle de bain peu propre ; piscine impraticable, du fait du manque d’entretien de l’eau

We flew to Mangalore and this was our first stop in India. It was fabulous. The room was huge, light and nice view. Bed was huge and bathroom great. All the staff were very friendly and kind to us. The breakfasts had a huge choice of indian, omelette, dhosas, fresh fruit, toast and jam. It was a great place to get over our jet lag. We used the swimming pool and both had a very good pedicure. We didn´t go to the big restaurant but went to the smaller cafe every evening. The food was delicious.

Nothing - it was all superb.

Responsive and pleasant staff. Hotel had two restaurant's in it. Breakfast spread was decent. Wide corridors. Located on a main road. Toilet, hot water were all good.

One of the rooms had a stale odour. Priced slightly above the market.

It was decent

Could be better

Menu was almost the same the three days we were there, variations would be welcome

Location. Good food

Getting worn out. Breakfast could be better

Clean room Early check in was provided Breakfast was reasonable

Nothing

The location was excellent and the bed was comfortable.

Room cleaning is seriously flawed. The pillows, towels, washbasin and shower door were stained and dirty. When we checked in the previous occupant’s used towel was still in the bathroom. There’s no hand washing soap and no facial tissues. The tables and floors were sticky and unclean. The kettle in the room wasn’t working and we had to ask for it be replaced three times.

Location very convenient

The linen can be cleaner and crisper

Central location, the hotel was clean and great service.

I felt the rate per night stay was a bit expensive. For travellers travelling by train or bus in the late evening, this could be an issue.

The staff were courteous and the service was prompt

Nothing major.

Room should have been cleaned properly. It had dust on the wall and roof had fungus.

We specifically booked the AJ Grand Hotel in Mangalore because we were so impressed by the Ranjitha Palace Hotel in Udupi. Both hotels belong to the AJ Group. The AJ Grand in Mangalore is equally well-managed; the staff is consistently attentive and kind, and the rooms are excellent. Everything is clean and well-maintained. Just like the one in Udupi, the hotel’s vegetarian restaurant is sensational. All in all, it is a first-class hotel with a value for money that is hard to beat. We originally planned only a short stay in Udupi and Mangaluru, but thanks in no small part to these two great AJ Group hotels, we ended up staying two and a half weeks in Udupi and one and a half weeks in Mangaluru.

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Good location

I thought itwas lovely and comfy and I was given a suite

There wasn't a great selection for breakfast Also, I couldn't use Netflix on tv

The female receptionist was great. The male manager treated me badly.

As a solo white woman traveller I got really bad rooms, next to list, across from household, under the disco. I had to change rooms four times.

Very good Some more variations required

The scamming emails to pay in advance. You need tighter IT security

The door key access was not working breakfast had no varities for 4 days

It is excellent

Reception greeting was warm. The manager was extremely helpful helping me get a taxi and also trying to help to get a Sim card which by the way in the state of Mangalore is almost impossible to get one unless you actually personally know somebody that lives there as they don’t accept your hotel as good enough , to give you a Sim card I mean an Indian SIM card, which presents quite a lot of problems for the tourist. I don’t know why it’s different rules in this state to GOA because when I got to GOa. I went straight to the Airtel office (offshoot office)I should say , I’ve got one as usual with no problem at all. No need to know anybody in India there.! I like the room and the view over the palm trees. It was a quiet room. You couldn’t open the windows and there was no balcony but the view was very nice. The bathroom was good. The restaurant attached to the hotel is very nice food.

The waiter in the restaurant was very rude when he got the drink wrong and there was loads of sugar in it. It described it as a three different natural juices which I’ve been looking forward to on room service but room service only goes to about midnight so when I ordered it in the restaurant I was expecting three beautiful juices of natural healthy but it came absolutely loaded with sugar so I said to it was wrong it didn’t say it had sugar on the menu and it wasn’t very nice at all. He wouldn’t change it to give me my money back and he was glaring at me. The breakfast was plentiful many different things but they might do better to focus on less things and do them better. I think there was natural yoghurt which I liked and fruits which I would’ve liked and probably some Indian breakfast which I think was included in the price which made it quite a good deal, which I also quite liked, but it wasn’t terribly exciting . The coffee was not as good as in the restaurant .

The hotel was very clean. The buffet breakfast was great! The gym was limited, but still good for a quick session.

Some English language barriers with Reception staff. Not enough towels in the bathroom, but additional provided upon request. The blind in the shower was in an awkward location.

The location & the room

Noise from ballrooms

Dinner a la carte was very good. Choice good. Ambience . Service. Food quality and quantity adequate and delicious.

Breakfast timing. It was upto 10 am. We reached bit late by 5 min. Most of items not available