Copa de Oro, Hotel Boutique

La ubicación y comodidad de las camas

Las ventanas a la calle no proporcionan ninguna protección al ruido, el área de la ducha estaba un poco sucia.

Muy buena ubicacion

La habitacion un poco ajustada

Ubicación.

Habitación MUY CALUROSA!!

Staff was helpful, clean, located in the center of town . Could walk anywhere within town. No taxi needed. Will come back

Weather. June is the beginning of the rainy season

Todo estuvo exelente

Un consejo poner cafe de Olla en la parte de Arriba

El Hotel sin duda está muy ubicado en el centro de la ciudad, por donde puedes visitar a pie varios puntos de interés.

Rentamos una habitación para cinco personas, la cual no está mal pero tiene muchas deficiencias en términos de espacio. Si tiene un pequeño buró y un pequeño taburete pero son deficientes para cinco personas no tienes donde colocar tus pertenencias no tienes donde poner las maletas todo tiene que ir al suelo, y la habitación están reducida, o pones maletas o caminas entre los espacios disponibles. Algo que definitivamente no sirve y no es funcional es el baño, ya que son baños súper pequeños e incómodos, donde al sentarte en el inodoro te queda la pared en las narices, para salir de la regadera también es bastante incómodo que rosas con la taza del baño, la regadera aunque tiene presión de agua los orificios echan micro chorros de agua en todas direcciones. De igual forma considerar que no tiene estacionamiento en el Hotel aunque puedes estacionarte exactamente frente a recepción y ellos te ofrecen vigilar tu vehículo, la ciudad mascota es una ciudad muy tranquila y la verdad no tuvimos ningún inconveniente en términos de seguridad..

Walking distance to the main plaza and church, comfortable beds, wonderful shower, all day tea and coffee available , microwave if you needed it.

Mascota is charming (cobblestone streets, colorfully painted homes, lively town square anchored by a beautiful church, small anthropology museum) and this hotel with great tile work and comfortable interior courtyards fits right in to the atmosphere.

Step up to the bathroom could be a trip hazard for some.

Amazing location, right in beautiful downtown Mascota. Steps from the main plaza. The people were wonderfully friendly. Coffee was available in the public areas. The hotel was gorgeous, with beautiful plants and a fountain to enjoy.

The rooms were a tad small, but that's not unexpected in a quaint place like this.

La atención del personal. Estuvimos encerrados por temas desafortunados que se suscitaron de inseguridad en gran parte del país, pero el personal del hotel en todo momento vieron por el bien y seguridad de sus huespedes

Mucho ruido de la calle desde muy temprano y al estar ubicada nuestra habitación junto a la ropería desde muy temprano se escuchaba mucho ruido

It was exotic with beautiful plants and lots of places to sit.

Rooms are small but handsomely decorated in Spanish decor.

LA DECORACION BONITA

EL ESTACIONAMIENTO EN EL CENTRO DE MASCOTA ES COMPLICADO

Small room , noise from speakers, drainage smell coming from bathroom, towels look like napkins, cold draft from , no draft bars under doors.

La ubicación y la atención de quienes te reciben.

Tener restaurant

No desayuné, pero había café en la habitación y una cafetera, eso estuvo bien pero no había cuchara con qué batirlo ni batidores...

Very pretty courtyard and friendly staff.

It's so loud, there is no soundproofing and the windows don't block any noise from outside.

La decoración del lugar. El ambiente calido

Lo apretado del cuarto. Pocos enchufes para dispositivos.

Muy limpia, buen detalle la cafetera y el frigobar en la habitación Almohadas y cojines muy cómodos Café muy rico

Que no tenga estacionamiento privado; seria genial que pusieran opción de jabón de barra

Me Fascina la decoración, las camas cómodas con suficientes almohadas y ropa de cama calentita. La ubicación es inmejorable ya que tienes todo tan cerca y tu alcancé, el centro que es la plaza y los lugares para comer todo esta muy cerca caminando. El jardín es precioso, se siente buena vibra, y es un deleite a la vista. Me gusta que haya cafetera con insumos y tambien muy conveniente que tiene un frigobar.

I enjoyed the location although it can also be a downside due to the noise from bars, parties, and more. However, everything was whitin walking distance, restaurants, shops, cafés, etc. Which was great for our family trip. I also enjoyed the patio and sitting area, the decor was adorable and the plants were wonderful. Room concerns were addressed quickly and my parents even got moved to another room since the first night the street noise didn't allow them to sleep.

To start up, I'd 100 recommend that you book directly with the hotel rather than using a third party platform- we had a misunderstanding and ended up paying extra (for extra people since the booking and charges were done by occupancy and not by room, which was very disappointing) the staff offered to cancel the stay of we wished but we were exhausted after a long trip and just ended up paying more. Secondly, our shower drain was clogged and the shower flooded, after a few minutes someone came to help us and they did do their best to fix it as quick as possible and it was workable but it was still taking a long time to drain so the mat would get soaked. Another downside was the noise in the night time, which I take is because of the December parties but something to consider if your plan is to find a restful place. The upstairs rooms were tiny but the one we booked downstairs was beautiful and very comfortable.

Exelente ubicación, instalaciones pintorescas y personal amable!

El personal muy amable y amigable

Que no sale agua caliente pronto

LA UBICACION

COMPLICADO PARA BUSCAR ESTACIONAMIENTO

What breakfast??? The staff was very nice and they had just finished decorating for Christmas. It was so beautiful. Location is excellent. Our triple room was functional not wonderful. A lot of history inside the old dining room. Restaurants very close/ walking distance

Our bathroom was really the worst problem. It was extremely tiny and you needed to step up into it with much care.from both rooms The toilet was very low to the ground and my knees touched the wall in front. We were supplied 3 towels only. A nice soap dispenser was mounted next to the small vanity. The beds need to be replaced very soon

Great location

All good

En la noche ponen una cafetera con café de olla qué está delicioso y bolsas de té

They have a terrible bed bug infestation it is disgusting…my coworker was bitten pretty bad throughout his entire body. I DO NOT RECOMMEND ANYONE TO STAY THERE UNLESS THEY ERADICATED THIS PROBLEM.

Cleanliness

Hôtel bien placé. Jolie décoration. Bonne literie . Chambre silencieuse sauf vers 6h oules cloches se mettent a sonner . 1 frigo a disposition dans la chambre

Chambre petite 9m2 idem pour la salle de bain qui doit faire 3m2. On a peine de quoi se tourner.! Idem pour les lits qui font 120 .....

Excellent location. Very friendly staff.

The room was tiny for 2 people.

Buen servicio

La atención, la ubicación e instalaciones.

Su ubicación

No había letrero de no molestar en la habitación ni de que podían hacer la limpieza. Así que me quedé con las toallas sucias porque no pasaron ha hacer limpieza.

El hotel muy confortable, muy limpio, buen servicio

Nice and comfy

Gracias

Best location. And coffee in the morning. Plus they loaned us an umbrella when it rained. So accommodating. We thoroughly enjoyed our stay and will come again.

Towels a little thin and no bottled water in my room. I did ask for some and got it.

Las instalaciones muy limpias y cómodas .La ubicación del lugar excepcional

No tengo queja alguna

Excelente opción. Muy cómodas las habitaciones

Good service at check-in even very late at night. There are not many good comfortable hotels in Mascota, but this one is better than most. The bed is comfortable. The building is antique so dont expect much. I like that they provide fans.

The rooms can be noisy, with noise from the street or neighbors.

El café, jardín central y la tranquilidad.

El cafe

Esperaba más comodidad

Buena atención muy céntrico. Solo no hay estacionamiento. Las instalaciones muy bonitas solo el baño huele un poco mañana por el drenaje pero nada mal. Si regresaría

El olor en el baño a drenaje pero solo en el baño

staff attention

everything in the room was very old and it didnt work properly

Location is superb as it is located near the plaza and church. Also, the hotel courtyard and corridors are beautiful and the hotel has a wonderful historic feel to it.

No air conditioning, small windows with minimal ventilation/air circulation, ceiling fan and extra fan provided only move hot / stale air.

Everything. Good value.

This hotel is very unique, it's like an old Hacienda with cozy beautiful gardens to enjoy a cup of coffee or read a book. People are friendly and nice, it's like staying at home. The town of Mascota is very loud, due to area it's hard to get a good night sleep, as street noises are constantn& loud, although this is beyond their control.

Overall good hotel

Excelente ubicacion. Muy comodo. Limpio y personal amable

Bien ubicado. Limpio. Personal amable.

The beds were comfortable, the staff was always helpful. Every time was coffe and tea. The location was great.

Super clean - everyone was friendly and accommodating. Really - fantastic place.

The room was small BUT that did NOT bother me at all. And I’m sure they have larger rooms. Also - great outdoor space upstairs and downstairs to relax the day away.

The place is beautiful

Es un lugar excelente. La habitación muy chica para mi gusto. Pero todo muy bien.

All

No hot water

A beautiful old hotel, nicely refurbished. Rooms located around a gorgeous courtyard, with nice seating areas on both levels. Staff friendly and helpful. Parking is in front on the hotel, on the street…not secured. Excellent location, close to mercado and square. Would stay again.

Was clean

No hot water till the last day

From the moment we walked into the entrance with the cascading lights leading to the centre garden we knew we were in someplace special. The small rooms were sufficient for our short stay and well outfitted. The staff were wonderful and so helpful. It all added to the magic of this magical town.

Street noise may bother some people.

Loved the place! …it was perfectly located in the middle of downtown walking distance from everything. The breakfast was a treat. Room was fully loaded with ribe, cookies and tea.

Very comfy bed! Great pillows and bedcovers. The included breakfast is a nice touch. The young guy who logged us in was very helpful and easy.

We would return again, but may choose a room on opposite side of building because of early AM Church bells! The room key fob is rediculously large. It cannot be carried in a pocket. I will break off the key alone next time.

The staff was great. It's a pretty hotel. I left a big tip for the camerista under a pillow.

Excelente lugar, muy céntrico, se llega a cualquier lugar caminando El personal muy amable y atentos todo el tiempo. Sin duda volvería a hospedarme ahí :)

The breakfast was delicious

The wifi was very fast, the staff was very helpfully The decoration of the hotel was awesome, and the breakfast was incredible at 3:00 o clock am

A wonderful stay, all the staff was very helpful

We arrived at 8 o clock, the lobby was full of other guests. the staff was very fast and helpfull

Easy access to ATM bus that goes to Talpa de Allende. Coffee is abundant and delicious. Wi fi never let me down

Water pressure is low in shower

Una experiencia agradable como siempre, atención inmaculada por parte de los empleados, habitaciones limpias y cómodas

Es un excelente lugar para descansar, su personal muy amables y esta cerca de su plaza.

Excelente lugar, muy limpio y las habitaciones súper cómodas.

They didn’t have hot water , until I told them to put it on twice

Location IS very centric restaurants in front of hotel the plaza one block. church one block

Muy limpia cerca del centro y muy buen servicio

Excelente lugar.

Excellent location, breakfast was served at a restaurant across the street. Friendly and helpful staff!

Really liked this quaint hotel. It is in the heart of Mascota, short walk to plaza, museum & temple of the precious blood. Mexican breakfast was across the street and good. Loved the court yard. The bed was good. Staff spoke very little english, but were helpful. Definitely good value for your money. I would recommend it. .

La verdad NO es un hotel boutique. El cuarto muy incómodo, almohadas malas, blancos corrientes, amenidades de quinta, vista a la azotea con tendedero de sábanas :(:(. No se porqué lo anuncian como hotel boutique si no llega a ser hotel 3 estrellas. Me desilusionó mucho y se me hizo caro para lo que nos dieron. No creo volver a reservar con ustedes.