Hilton Garden Inn Shenzhen Airport

Comfortable room. Clean. Building did not smell like smoke, which is a big plus in China.

The view is terrible. It's next to an old dilapidated neighborhood behind the building.

床很舒服

Booking 訂房，當我抵達時，櫃檯確找不到我的訂房資料，無法入住，後有ㄧ美麗的小姐進行協助、感謝 早餐優 網路較慢 飯店週圍美食偏少、需走約10分鐘才有購物中心

網路

Good staff. Breakfast

NA..

住一晚一早就去机场了，前台叫了个免费出租车

帮我叫车去机场

厕所马桶没有得洗

地點及位置略遜，服务態度良好

暫时没有

Super friendly staff

Hard to find in google maps but I got to experience a motorcycle taxi which is so cool

Totul

コンパクトな室内ですが、空港まで20分で無料で送ってくれるので便利でした！ チェックイン時にフライトの時間を伝えると、翌朝何時にロビーに来てねと、言ってくれました。 2名だけだった為か、乗用車サイズの送迎車でした。

A bit far away from Metro, it needs to renovate

房間寬敞乾淨、價錢合理、早餐很豐富。

Proximity to local food outlets, free airport shuttle, great for morning flights out of Shenzhen

Generally staffs and accessibilty.

Food, general appeal.

No Muslim food

Very spacious and comfortable room. Good air conditioning and Wi-Fi. Close to the airport; around the hotel you can find restaurants and a 7-Eleven. You can get a complimentary taxi to the airport.

The western breakfast option were pretty poor.

Great location, easy access to everything, and the staff was extremely helpful.

簡潔

Bien ambos, solo fue una noche, pero muy a gusto

Que hubiera traslado gratis, tambien del aereopuerto al hotel

The staffs are all very kind and nice

Breakfast noodles no taste

Сам отель очень хороший. Чистый. Комнаты удобные, кровать большая удобная. Косметика качественная: шампунь, кондиционер для волос, гель для душа, жидкое мыло, лосьон для тела. Завтрак вкусный в ресторане на 20 этаже, расторан большой удобный. В аэропорт трансфер минут 15 ехать. Очень удобно. Если решили в нем остановиться, то от метро Huaide (из аэропорта 2 остановки по 11 линии + 1 остановка по 12 линии), выход А, идти прямо около 200 метров до перекрестка со светофором, повернуть налево (дорогу не переходить!), идти еще метров 350 - 400 до перекрестка со светофором. От угла подиагонали будет видно отель - три высоких здания и надпись иероглифами сверху вниз красная (как на фото отеля) - вам туда (перейти дорогу прямо, перейти дорогу направо и 100 метров налево). Если знать, куда идти, то от метро очень быстро. У метро хороший молл с магазинами, ресторанчики поесть.

Отель неправильно отображается на картах. Причем, на разных картаз в разных местах. Был целый квест добраться. Сначала карта maps.me завела нас в одну сторону - около 2 км от метро по большой оживленной улице и в конце свернула в жуткую промзону. Отеля там, естественно, нет, а карта показывает, что есть. Вышли на большую улицу. Вбили адрес в гугл карты и в яндекс карты. Точки рядом, но разные. Недалеко от метро, из которого мы вышли. Вернулись. Дошли по адресу. Отеля нет. Дома жилые, стройка. Пошли по месту, где по яндекс-картам находится отель - около километра. Яндекс свернул в какую-то очередную промзону. Отеля там нет (оказалось - не дошли около 100 метров. Не надо было за яндексом поворачивать). Выбрались обратно к метро, где, по-мнению гугла, должен быть отель. Зашли в какой-то маленький отельчик. Сотрудник рецепшена показал нам по карте, куда идти, предложил вызвать такси, договорился с водителем, что мы налом заплатим, и мы за 20 юаней доехали до входа в отель. Спасибо ему.

Muy buenas instalaciones, ubicación y excelente desayuno. Gracias.

The location.

Muy bonito y bien distribuida la habitación. Buen buffet de desayuno y el hotel moderno, el personal muy amable.

all ok

nothing

좋은 위치, 공항과 가까움, 주변 식당및 편의시설 많음

조식식당 매뉴의ㅜ다양화 필요

위치는 공항 근처로 가까웠으며, 근처에 대형 백화점과 식당들이 있어서 편리 했음.

조식은 다른 호텔에 비해 종류가 조금 빈약 했음. 20층의 Bar는 영업 시간이 짦아 아쉬웠음.

Near to the airport and to subway station

L’hôtel n’est pas si proche de l’aéroport il faut compter environ 22 minutes le personnel est accueillant grâce a une application de traduction on peut bien communiquer avec eux

La moquette de la chambre était taché la Clim ne refroidissait pas bien impossible de dormir recouvert d’une couette.

i like the location where it is near the airport and also the one way airport service from hotel to airport, especially during the odd hours of flight departure.

It is not easy to fund the hotel using navigator. Our taxi took some time to find it, as the navigator not able to show the direct location as accurate. The taxi driver go round the area for a while to find it.

空港近くて便利

الموقع والقرب من المطار

الحمام بدون شطاف

部屋に入った瞬間から下水の臭いが酷く、エアコンもほぼ効かず最悪でした。 廊下もエアコンを入れておらず終日蒸し暑かった。但し、部屋の清掃は綺麗で、シャワーは水圧も温度調節も適切で良かった。

Good rooms Free laundry

上階に泊まったので、海側を眺める部屋からの景色はほんとに素晴らしかったです。

It was a very nice, much newer hotel than most I stayed at. Mall in walking distance with great restaurants in there. So nice to hear a lot of the staff speak English or at least try. Breakfast on the top floor was good 👍. The FREE self-service laundromat on 5th floor was a great addition to our stay. What really amazed me was the free bottles of water stand on every floor right at the lift doors 👍

Great front desk, staff were very friendly and allowed us our early check-in (6hrs), as this was a 21-hour layover. We stayed in a twin room. The beds and the room were clean, spacious, and comfortable. The airport service was very fantastic.

Nothing

Good

Good

Staff speak basic English. There are a few restaurants and small stores within a 2-minute walk. They provided a free shuttle to the airport at 2 AM. The room was great—nice and tidy. Wi-Fi worked well. Overall, a great stay.

Modern and good size room.

Breakfast inadequate choices and not tasty. Staff cannot speak English even though it is a Hilton hotel chain. Expect to have staff to be able to speak English.

The room was nice, spacious and well equiped. The breakfast was nice, a lot of chinese dishes and traditional food.

The staff at the reception didn't speak a word of english, which is unacceptable in a hotel such as Hilton. The communication was extremly difficult and at the end we did not manage to get help and the information we wanted. Also, payment with google and apple pay was not possible, and we had to pay in cash. They did not have the option to exchange the money at the hotel, and because they don't speak english, they were not able to explain were to change the money to chinese currency, etc. The hotel is nice, but they need to work on their language skills.

It is standard procedure

Breakfast was good.

Wifi service they don't cater to google apps or android phones. Most of the staff don't understand English had to use a translator most of the time otherwise friendly. You cannot buy or use sim cards for any google phones or accessories.

Good place to stay

Friendly stuff. Good location near airport and exhibition centre. Clean. Good breakfast

Clean and comfortable

Nothing

Very eccellente room

The room was very big with comfy beds. The facilities were very good and clean.

The staff does not understand or speak good english. We were told the check out was at 2pm and at 12 there was a lady knocking on our door asking if we were leaving. The driver to the airport ignored completely our questions when we wanted to ensure we were going to the right terminal. The customer service has a lot to improve.

After a night flight from Vienna, I arrived at the hotel at 6 a.m., but the staff allowed me to rest until 14 hours. The room was great, the breakfast excellent. The transfer back as very convenient.

- the location is good. - the staff at the reception is good, all staff speaks english, and react fast, check in and check out no problem and also fast - the room as such is fine, layout, bed is comfortable, cleaning service is doing a good job too.

- restaurant staff speaks almost zero english - the choice of food during breakfast is absolute below every HILTON standard I am used to during my 12 years of traveling in China. The bread is partially hard as a stone. Staff in the restaurant react hectic... - I got a smoking room. As the hotel was fully booked, I even didn´t try to get another one. - over 200 USD for a room in this cathegory and breakfast, absolutely overpriced. - Gym extremely small, also not a standard for Hilton Hotels...