DoubleTree by Hilton Muscat Qurum vs Similar Hotels

Rooms are spacious, cozy, and well-equipped.

Several negative notes: rooms described as small, old furniture, humidity in carpets/furnishings, and outdated TVs (no PS5 support) indicating below-par room condition.

Renewed rooms are described as brand-new and high-standard; other rooms are older with some maintenance issues (broken TV receiver, poor water pressure, leaks), giving a mixed but above-average room quality.

Many reviews indicate a clean hotel experience.

Mixed mentions: several guests praise rooms as clean, but multiple complaints note poor cleaning around the pool (reports of urine smell), stale odors, humidity in furniture and overall inconsistent housekeeping.

Generally reported as clean in many reviews (mentions of نظافة, clean rooms), but some guests reported strong sewer/ drain smells, cigarette smell in rooms and stained/old toilet fittings which lowered the score.

Located in the heart of Muscat, with good accessibility.

Repeated positive mentions: very good/strategic location, near the beach/sea and convenient as a travel hub for Muscat.

Multiple guests note the hotel is close to the city centre and convenient ("close to the center of the city"); location met guests' expectations.

The staff is consistently described as friendly and attentive.

Generally strong positive feedback for staff and front desk (named staff praised as helpful and friendly), though there are isolated reports of rude receptionists and poor handling of lost items and extra guest charges.

Front-desk and specific staff repeatedly praised by name (Dilini, Faisal, Austin, Salim) and described as very helpful and friendly; however restaurant and housekeeping service received repeated criticism, so overall a mixed but positive service impression.

Breakfast did not meet some guests' expectations.

Positive mentions of the restaurant and specific dishes (e.g., Red Thai Chicken Curry) and generally clean dining; no major widespread complaints about food.

Restaurant service is criticised repeatedly (poor hospitality, need for training); few positive comments about food itself, and some complaints about minibar drink selection, so F&B scores lower.

The hotel offers various attractive amenities, including a pool.

Amenities criticized: pool and sauna sometimes not working or reported dirty, gym described as very old, and parking is insufficient at night.

Hotel offers amenities (fitness room, tennis court, pool, parking) but several comments note facilities and fixtures are dated; present but somewhat worn.

Breakfast offerings are considered expensive and limited.

Many guests explicitly state the hotel is good value or worth the price; a minority feel the price is exaggerated. Overall perception leans positive on value.

Multiple guests highlight excellent value and "super cheap prices" for the standards delivered; strong positive sentiment on price-performance.