MOUNTAIN SHADOWS RESORT Wayanad

The location, views, service, staff and overall property l; it was exceptional

There was nothing to dislike about this property

الموقع جميل للاسترخاء في احضان الطبيعه وراحة موظفين متعاونين ومرحبين بالاخص الاستقبال الموظفة شروتي وموظف المطعم شارات والاكل لذيذ والاسعارجيدة

للأسف انقطاع الكهرباء اكثر من مرة ولو انها ترجع في دقايق بس مزعجة والسبا لم يردوا على الاتصالات مع انه اكثر من مرة في اوقات مختلفة

The location of the hotel was very photogenic. Beautiful mornings and evenings and rain was added bonus. The hospitality and staffs were helpful and very courteous. The food was good. Special thanks to F&B team and their manager Jitin, you guys went out of your way to ensure the mistake made is resolved ASAP and made our stay more pleasant.

Calling reception for all kind of requirements - housekeeping supplies and cleaning.

The location was amazing as we booked a dam view. The infinity pool has a good vibe in the open. The dam in the front and the mountain in the back makes for an amazing location. The food was good throughout. There is a good spa facility within the premises, although its a bit pricey.

The staff didnt inform us about the high tea facilities even though we stayed for 2 nights, although they compensated by offering complimentary dinner.

A silent place away from crowd, with great views and good hearted staff.

Room maintenance not good

Service not good

Location & Ambience

Buffet Breakfast needs to be improved

Location

Rooms not ready even well after check in Pigeons destroyed the balcony with poop every day Housekeeping needs improvement

Excellent property. Great location. Good amount of activities to do at the property itself.

The buffet and food can be better. The quality is getting compromised. Neither is the layout properly coordinated nor the taste of most of the food up to the mark.

Had an absolutely amazing time at mountain shadows ❤️

Absolutely stunning property with probably some of the best views I’ve ever experienced. The service was good and the staff were polite and helpful throughout the stay.

We had a truly wonderful and memorable stay at Mountain Shadows Resort in Wayanad, Kerala, India with my family. From the moment we arrived, we were warmly welcomed, and the hospitality throughout our stay was exceptional. The property itself is breathtaking, surrounded by nature with stunning views that create a peaceful and relaxing atmosphere. The rooms were spacious, clean, and very well maintained, making our family feel comfortable and at home. The food was delicious, with a good variety, and the overall ambiance of the resort was perfect for a family getaway. Thank you to the entire team for making our stay so pleasant and memorable. We look forward to visiting again and would highly recommend this resort to families looking for a relaxing, luxurious experience in nature.

The rooms, the view and the staff!

The road to the property

We had a very pleasant stay. The overall experience was excellent, with comfortable rooms and a lovely atmosphere. The staff were friendly and helpful, which made our stay even more enjoyable. Everything was well maintained, and we had a smooth and relaxing experience. We would definitely recommend this place ❤️

Our stay was truly relaxing and memorable experience. The check-in process was smooth and welcoming.The food was delicious, with a good variety and quality. The ambiance is serene and beautifully designed, perfectly blending with the natural surroundings. staff were attentive, courteous, and always ready to assist. Overall, it’s a great choice for anyone looking for comfort, scenic views, and warm hospitality.

Traumhafte Anlage. Gut gewartet.

My stay at Mountain Shadows Wayanad was truly exceptional from start to finish. The welcoming experience was warm and genuine, making us feel valued right from the moment we arrived. The check-in process was smooth, quick, and very well handled by the staff, setting a great first impression. The hospitality throughout the stay was outstanding. The team was always attentive, courteous, and ready to assist with a smile. The rooms were beautifully maintained, offering comfort, cleanliness, and stunning views of nature, which added to the overall experience. The ambiance of the property is serene and perfect for relaxation, surrounded by the lush greenery of Wayanad. Overall, it was a memorable stay, and I would highly recommend this property to anyone looking for a peaceful and luxurious getaway. Looking forward to visiting again!

Recently stayed at Mountain Shadows Wayanad and had a truly memorable experience. The property is beautifully located amidst lush greenery with breathtaking views of the mountains and Banasura backwaters. The peaceful atmosphere makes it perfect for a relaxing getaway 😊

All

Nothing

Mountain Shadows Resort in Wayanad is absolutely amazing! The rooms are superb, with beautiful views right from your window. The infinity pool and spa were the perfect spots to relax, and the buggy service made it easy to get around the resort. The staff was super friendly, and the food was delicious. The whole place is just so serene and clean—a perfect getaway for families, friends, or even if you're on your own.

Fabulous place. Comfort, ambience and service are all great. Loved the stay. Would definitely recommend and wish to come back soon.

The saty was good and satff was fabulous 👌

The food was not warm and was price outrageous for the portions

We had a fantastic experience with luxurious amenities, impeccable service and excellent room views.

Loved my experience here. The place is really clean and well maintained. Really a peaceful stay and wonderful staff.

Amazing resort with great service and ambiance. The location was just perfect . Had a really pleasant stay.

Only the view from room

Amazing experience

Stunning views, excellent friendly staff, beautiful location near Banasura Sagar Dam, relaxing spa, and great infinity pool.

Amazing hospitality. All the staff members are very welcoming and kind.

Di recente abbiamo avuto il piacere di soggiornare al Mountain Shadow Resort, a Wayanad, e si è rivelata una delle esperienze più memorabili della nostra vita. Dal caloroso benvenuto al check-in fino al tranquillo saluto al check-out, tutto è stato gestito con così tanta cura e attenzione che ci ha dato immediatamente la sensazione di trovarci in un rifugio di vero lusso.😊

Perfect stay at mountain shadows.

Everything!! The location was dreamy. The rooms with that view and the whole campus had the view. The staff were very polite, considerate, and caring. They gave us a complimentary spa massage as they got our check in delayed by some 40 mins. So although this could’ve been a negative, they made sure to compensate and keep the joy for their guests. They also gave us complimentary desserts since they didn’t have the one we asked for, from their menu. Our driver was also provided a nice stay with food. So they do keep an eye for all details. The spa, cycling, the flora and fauna, the massage, the food, the hi-tea… everything was amazing! We had the best birthday stay here.

There is a scope of improvement in the food section. Although they had a good breakfast spread and a decently varied menu, some items can taste better (saying from my other 5 star stay experiences), and some more cuisine options can be included. I’ll not get into the specifics. It was overall good.

Food need to improve considerably as we found preparations and taste was not up to mark. We had lunch at taj n food was excellent

The staff, the location, the food, the spa and the spectacular views

Mold in the bedroom walls, jacuzzi, bathroom.

The heart welcoming comfort and services the resort is offering along with the breathtaking view. We loved the ambience, the location, the view the resort provides, the food and last but not the the least the way all the resort staff handles their guest especially manu varghese, aneesh, sanjay, and kiran. Such staffs are an asset to the resort and one of our major reason to plan our future visits to the resort.

المكان قطعه من الجنه جمممممممميل بشكل غير متوقع ، بالحقيقه أجممممل من الصور بكثير ، كل شي بيرفكت الموظفين بلا أستثناء كانوا بشوشين وخدومين جدآ ، الاكل كان لذيييييييذ ، جلست في المكان ثلاث أيام وماحسيت بالملل أبدن وتمنيت لو كانت أكثر ، اللي محتاج نقاهه وجلسه مع النفس وتأمل يحجز بلا تردد ، بيرجع ذهنه صافي ومرتاح ، المكان جداااا نظيف ومهتمين بأدق التفاصيل ، أكيد لي عوده ان شاءالله لها المكان الأكثر من رائع

كل شي كان ممتاز

It was in the middle of nature! I celebrated my birthday here. They had cake ready for me in the room when I arrived - that was very thoughtful.

Great location if you want remoteness and nature. Stunning views from room, pool, restaurant. Spa treatment was excellent. Infinity poop one the the best. Guest relations manager Manu is very helpful. Excellent !

Food was sub standard. Poor quality. Chicken hamburger was mince chicken out a a frozen pack. It was inedible. Bread was poor quality. Lack of choices re fresh fruit. No bananas or mangoes though they did get them when we asked for them after two staff said they were out of season!!! Rooms are not 5 star , view is but the rooms are bare, spartan and basic. In our view about 3 to 4 star at best. They were clean but bland. Staff if the restaurant hovered and hounded us to eat more, order things we didnt want. We had to ask the Guest Relations manager to get them to stop. Food is a very long way from the standard and price we paid to stay. We would not stay again. Overall disappointed given what we paid. We have stayed at places at half the price and had 3 times the quality. Except for the view. I guess we paid for that. Warning the better the view , the worse the food and the lower the standard of the room !! If the food and room quality improved it would be superb

Beautiful resort and surroundings

Long time to check in and check out. No prior information about all foreigners needing their passports and Visas to check in

Service

It was an excellent location and a fabulous property. The food was excellent. The hospitality was met more than expectation.

everything was fyn

Beautiful location and well planned 50 villas with landscaped gardens. Friendly staff. Nice cultural programs in the evening.

Too long to check in and check out at the reception even though many staff there. Not only they needed each person’s passport, but also their OCI ( visa) documents. Could have informed us regarding this before arrival. Food not great and no other options near by.

Nature staff hospitality

Slow service

The location of the property is excellent and it immediately relaxes you. The buggy service was very good. The other facilities like pool and bird watching were really good. Very courteous staff!

It would be great if they could make the check in process a bit faster so that access to rooms is immediate!

The staff and the facilities are good

The approach road. Last 3 km are unpaved path

I recently had the pleasure of staying at Mountain Shadows Resorts, and it was nothing short of spectacular. From the moment I arrived, I was greeted by the friendliest and most attentive staff who went out of their way to ensure my experience was flawless. Every interaction, whether with housekeeping, the concierge, or restaurant staff, was warm and professional. Genuine hospitality at its finest. The resort itself is a paradise. The views are absolutely breathtaking, with panoramic sights of mountains with bansura lake, making it the perfect backdrop for relaxation. The accommodations were equally impressive—luxurious, spacious, and designed with an eye for comfort and style. Every detail was thoughtfully curated. It truly felt like a home away from home, but with the added perk of being in one of the most beautiful locations imaginable. The amenities were top-notch as well. It’s clear that the resort staff takes immense pride in maintaining a high standard of excellence across every face of the property.