Stairs
Stairs, Phố Cát Bà, Hải Phòng, Vietnam- Public Art
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Luxurious Beachfront Accommodation:
Experience a luxurious stay at Cat Ba GEM Cruises, located in Cat Ba with stunning sea and mountain views. Enjoy beachfront access and relax in comfort in our family rooms or units with balconies and pool views.
Exciting Facilities:
Indulge in various facilities such as water sports, a terrace to unwind, and a lively bar for socializing. Whether you seek adventure or relaxation, our hotel has something for everyone.
Convenient Location:
Explore nearby attractions like Cat Co 2 Beach, Cannon Fort, and Ben Beo Harbour. With Cat Bi International Airport just 53 km away, our paid airport shuttle service ensures a seamless travel experience.
Book now for an unforgettable beachfront getaway at Cat Ba GEM Cruises.
Check-in from
11:30 AM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
24 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
24 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
24 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
24 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Top crew! Super leuke cruise met gezin.
Als ik iets moet noemen, de prijs van de drankjes, verder alles top!
Every good, both Asian and European. The variety was great and of good quality. Vegetarian/vegan is possibly catered for but that did not apply to us.
Drinks on board are quite pricey, but fortunately there is happy hour (2=1). Do bear in mind that there will be an ad-on tot the price at the end. This did not disappoint, but may surprise you.
Outstanding itinerary across quiet and remote locations in the Lan Ha Bay. Very warm service, helpful crew members attentive to customer satisfaction. Arranged a room upgrade after an unpleasant night due to overwhelming engine/fuel smell. This engine issue hasn't reoccurred the following night. Small ship with few passengers onboard. Passengers gathered together at the same table for meals.
A bit more AC would have been nice, but it was ok. No wifi, but 4G available depending on network provider. Directly reach out to the crew for cheaper prices.
Cruise boat
No very clean and not maintained well at all, lots of things broken in our room especially, floor boards, glass bathroom door with big cracks in it, shower not working properly and air conditioner above wardrobe leaking and wet our clothes.
Our boat was actually nicer than on the picture. Still a (relatively) small one. It's max capacity is around 24 guest passengers. On our tour were only 12, which meant an event nicer experience and focused service. Excellent experience, beautiful views. Good amount of activities (can be even more than some need, which is fine as they are optional).
Please, when communicating that cards are accepted, do advise about the 3% charge. This putting of transaction costs on customer may be popular in Vietnam, but from my experience it's not added by everyone. End of the tour is really the wrong time to inform of this. It becomes a hidden charge which no customer appreciates.
Amazing little boat. maximum of 12 people was ideal for our family
Our cruise guide was very nice, polite, and helpful. The program was very well organised and we had the chance to visit nice places before the tourist crowds were arriving. Visiting Viet Hai village and fish farm was a nice surprise.
Unfortunately, there was no hairdryer on the boat, and that was a bit of a problem after swimming in Halong Bay on December.
We loved our stay - beautiful views, really comfy room, good food (catered for vegans and veggies), and great activities!
Great experience, biking kayaking fishing swimming and chilling ! The host went above and beyond to accommodate us ! Everybody was so sweet and kind (great cook also)
Not anything worth reporting. Would not book again!
TLDR; The tour guide was very endearing, but the cruise itself is a complete scam. The boat looked nothing like the photos provided and lacked most of the desirable amenities, so any good review you read here is probably fake/unreliable. The entire first day was spent on a smaller boat which picked us up around 11:00 and took us to a few spots to swim and kayak - all of which are activities you can do on a simple day trip for a fraction of the price. We were travelling from a remote part of Cat Ba, and were told we could either get ourselves to the wharf for 11:00 or be picked up at 14:00 (forfeiting several hours aboard the cruise). We hired a speedboat to get there in time for an additional cost, and didn’t get to board the actual boat we would sleep on until 17:00. My friend and I had booked the Deluxe King Room with twin beds - 24m2, and had we not asked our guide about it again, we would have been put in a regular one-bed room. The room we stayed in was much smaller than measurements above and felt very drab and dated - definitely not worth €110/pp. Above the sleeping quarters, there were two floors. One with a dining room where meals were served, another just for sunbathing. The boat was short staffed that evening and we had a set menu and very few options of drinks/snacks to choose from (e.g there was no fresh mint, so the alcoholic options were to drink beer or rum & cola / gin tonics). Meals were quite underwhelming/repetitive, and the service quite slow. The staff aboard the boat that evening slept on mattresses in the dining room once the last guests had gone to bed. As friendly as our guide was, we weren’t able to get a clear itinerary from anyone as to what we would be doing and when. At some point in the evening, he came to tell us that the company had booked us on an earlier bus transfer the next day, which meant we would have to debark from the boat even earlier than expected.
This is an overnight stay on a cruise. We had an amazing time on the cruise and a wonderful guide. As we were the only two people, it was a private experience and he was very flexible in the activities we could do. The cruise included dinner, breakfast and lunch that was delicious.
The cruise boat itself is a bit older. Could use an update. Also some weird smell after flushing the toilet, but given that you are on the water it was acceptable.
Lovely stay would definitely love to stay again.!
Was a completely different boat to the photos, but was actually much nicer. Our room was lovely and the staff were extremely helpful and attentive.
I like the food , the room The staff are friendly The trip was fun I like my room it have a sunbath chair at the front and a bathtub.
Very friendly staff. Kien helped us troughtout our stay. He was super friendly and always helpful. Thank you so much!
Clean and good service. Central location.!
Great meals! The food was fresh and very delicious, they served a lot of seafood but also alternatives if you not into fish an stuff. The activities were well organized and fun to do! The whole staff did a great job especially our guide, that took really good care of us and explained a lot about the area.
1) The bathroom could have been cleaner! 2) You had to pay all the drinks extra, which i‘m normally fine with, but it was said that the trip is All Inclusive and for me this includes at least basic drinks like water. Besides that the drinks were very expensive compared to vietnamese average.
staff, activities, food.!
great sound proofing, service staff and online support were impecable.!
Excellent experience, new boat with great facilities.
the staff were so helpful especially Kien who was our tour guide, we loved his sense of humour and knowledge of the area.
Good service.!
very nice staff and great location.!
We enjoyed the cruise and the variety excursions. The staff are friendly and helpful.
Staff are absolutely fantastic.
The staff were so friendly and everything was so perfect and beautiful.
Enjoyable trip in the floating cruise, was happy with the staff, we were given the big room which was attached to the front balcony with two sun beds.
Great cruise with a great and lovely crew. It was the first trip for the cruise on the bay. Staff was very helpful.
The staffs are enthusiastic and attentive. A nutritious and delicious breakfast catched my attention and impression
Great cruise with a great and lovely crew. It was the first trip for the cruise on the bay. Staff was very helpful.
The boat is in a very good state and everything, including the rooms, is very clean and well maintained.
beautiful cruise ship, amazing scenery.
Beautiful rooms and the staff were amazing
actually everything was great
the staff, the hospitality and the service everything was on spot.
Beautiful art and decor, staff were very friendly and helpful. The ambience was really good.
almost everything
The crew were amazing! Helped us with everything we needed and beyond. The ship itself is very nice, giant rooms with ocean view. Activities were fun.
Staff were fantastic
Cruise route was very scenic; staff was helpful and polite; Food was delicious. Entire trip was a treat for senses.
The hospitality at this cruises is amazing. The staff acts very professional.
Nice Lan Ha Bay.
The staff at this establishment was incredibly friendly and hospitable, creating a warm and welcoming atmosphere from the moment we arrived.
amazing property and great itinerary with lots of activities planned to visit Cat ba and Ha long bay We had vegetarians and vegans and they accommodated this need amazingly with some of the best food we’ve had! Super friendly staff
every thing ! food was awesome and so much of it !! staff were great !! we were so well looked after.
Staff are really warm, helpful and pleasant. The Lan Ha Bay cruise booked through them was really enjoyable and reasonably priced. Location is great.
Attention to details, specially designed with carefully picked themes. Goes the extra mile for a memorable experience. Breakfast was exquisite!! Very proactive staff!
Breakfast and the Host.
Seven. He helps you with everything. The rooms are big and have everything you need.
good location. Really friendly staff.
Location is very good, on the water and close to everything.
The boat is in a very good state and everything, including the rooms, is very clean and well maintained.
The staffs are enthusiastic and attentive. A nutritious and delicious breakfast catched my attention and impression.
Great cruise with a great and lovely crew. It was the first trip for the cruise on the bay. Staff was very helpful .
very very very nice staff very good services. We felt very well very clean good food good bed nice balcony it is not a big ship and there are not many rooms big rooms
Very well organised itinerary for one night and helpful staff. Due to the weather we could not appreciate the natural beauty of the location we stayed in.
Lovely room, friendly staff, good food.
Outstanding service Variety of food was great, and good every single time Staff and hosts did a tremendous job to keep everyone happy and informed Nice activities and happy we stayed 2 nights. Time management was on point and smooth sailing.
I can not express enough how amazing my cruise was, the staff was also EXCEPTIONAL, it felt very personal, I even made some friends, the food was great the room amazing! everything was perfect.
Very friendly staff, large and comfortable rooms. Would defenitely recommend
The Halong Bay view from our room, the bed is comfy, the bathroom has an amazing big window...service of the staff is amazing.
a beautiful boat and the food was great! the excursions were amazing! but what really stood out to make our experience a 10/10 was Kien (our guide)!! he was very accommodating and helpful!! would 100% recommend!
cabin, food, staff.
Gorgeous boat with wonderful rooms, fantastic food and great excursions. The staff are fabulous!
Everything was wonderful
The price was different, but we agreed
very quirky
as above
Small boat, so we had a nice group of about 10. We were made to feel instantly welcome, Ming (our guide) was a great host, very knowledgeable about the area and he spoke good English. The meals were great, platters of delicious food for every meal. The kayaking and swimming were also really nice additions.
We did the 24 hour cruise which means a bit of an early start and a slight rush on the second day to get back for midday to allow them to clean the boat for the next people. It would be more relaxing to go for the 2 day trip as I think it would allow more time for chilling out inbetween the activities.
The boat is very well reduced group good food and with the help of the entire crew and the magnificent guide Kien – He is the best .!
I would sum it up in three things: a comfortable place, simple but exquisite food and an amazing guide: Nha. We stayed in a double room with windows with incredible views, the bathroom had everything needed with beds were large and comfortable. A point to improve is some music on at night would be great add on. Highly recommended!
We had a fantastic time on this overnight cruise, booked through Booking.com. There were only 2 other passengers on the boat, so it felt like a private trip. The room was huge, with one kingsize bed and one single bed and an enormous bathroom-far exceeding my expectations. The view from the windows was beautiful. The food was plentiful and very tasty. Our guide (Kien) was great and joined me in the kayak, taking us through caves and tunnels into peaceful lagoons. All the staff were friendly and helpful. This was one of the highlights of our trip to Vietnam.
Tour guide Kien was very well informed and spoke great english, kayaking through the caves was amazing to see, food was very good, rooms if staying overnight very spacious and clean also the shower/bathroom well organized, seeing the sunset and sunrise was well worth the overnight stay, if you like to chill and see a little of the unknown also learn about the culture this is worth booking. Thank you again.!
Great staff, Kien will go above and beyond to do whatever you want, the kayaking was great and so was the food, we also went to a floating fishing village. Recommended for anyone going to Cat Ba island.!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.62/10Standard quality for this hotel tier.
Service
10/10Top crew! Great service experience.
Location
10/10Standard quality for this hotel tier.
Room Quality
9.62/10Standard quality for this hotel tier.
Amenities
9.62/10Standard quality for this hotel tier.
Value for Money
9.12/10Drinks are pricey, impacting perception of value.
Food and Beverage
9.62/10Standard quality for this hotel tier.
Overall Experience
10/10Super leuke cruise met gezin.