Frida Hotels Guangzhou Baiyun International airport

Overoll everything is very very good

Nil

They have free airport shuttle pickup and drop off. Translator at reception was a help, they also accept cards and can exchange RMb from your care/atm.

The hotel itself is old. Far away from the city and attractions. Restaurant in the area only accept cash and weixin pay.

Location

Airport shuttle service

- Free airport shuttle - Very nice staff

- Hard beds - Dirty room but clean bed sheets

They are very nice and corporative

Internet connection was so poor

It was a nice presented room and the staff offer free transfers to/from the airport.

I could hear peoples conversations happening around me

Convenient location. Good for one night transit. Staff are very helpful.

View from windows.

Like the room, hotel room services and location of the hotel and recomend to everyone

Ok location to airport

Smell bed clean darts bad smell

Great location near the airport

Beds were very hard

Great location close to airport

Beds were very hard

很好！

Nothing

The location shown in booking is not the real location of the hotel. Form booking it seems very close to the airport but in reality it is much more far. Having the wrong address it was a big problem to reach it by taxi. The worst is that the staff know that the location is wrong.

Old

Reasonable price, clean, however the room and equipment is out of date, only daytime airport shuttle.

Staff there are quite friendly

Smell and cleanness, very noisy.

DIRTY AND SMELLY ROOMS

Can’t complain much with the $60 per night. Very convenient to airport.

The receptionist was so helpful and super kind

The staff was excellent, very helpful,and the Airport transfer is very useful! Thank you!🙏

Nothing

Nothing

Good value for money, free shutle to airport, Clean

Old hotel old amenities and smelly

Efficiency and friendliness of staff. The absence of a communal language was bridged by effective use of a translator device. The flexibility of check in / check out times. I arrived 5 am at the airport. A free shuttle arrived within 15 min. I used the room till 11 am. Nice and warm, good value for money

The bed was rather hard. I didn’t mind it. The room is a bit dated but in good condition

Excellent hotel for longer layovers. Decent room and very helpful staff. They transferred us hassle-free from and to airport and also once to the nearest metro station. Recommended hotel.

Near the CAN airport, the staff is very friendly and helpful. They offer complimentary drop-off and pick-up services from the airport.

The building is fine, but the room is quite old.

Fake location: The address listed on Booking.com is incorrect. The hotel is NOT next to the airport, but rather a 15 minute drive by car. They lie in order to attract customers who believe this is very close to the airport, but it is not.

The lady on reception was great with helping to translate

It was dirty and smelt of cigarettes. There was a staff man smoking at reception and woke up with people walking down the hallways smoking and the smell came into the room Bathroom had a cockroach issue Beds very hard

Staff and Shuttle Service were amazing. Girls on front desk tried to solve every problem of customer. They provide shuttle too and fro to every customer. They given me a wechat to contact which was amazing.

Location. Although it is very near to airport but it is located on road where you can not find any store or eatery near hotel. All the way I travelled 25km for muslim food. Very noisy in the night as runway is very near.

Good location near the airport, great service with the airport shuttle. Convenient and easy to use.

It is in a random location, nothing nearby. The staff do not speak English , but with the use of technology you get by. The rooms are very simple- no English channels on tv, the bathroom/drainage stink. It’s a smoking hotel . The bed is absolutely woeful, in fact, I wouldn’t even call it a bed! It’s a plank of wood. We checked under the bed because my child dropped a toy, it was a mess. The kettle had water in it already. Very basic equipment and facilities. What more can you ask for with the price? However I would not recommend this hotel.

Location to airport was fantastic. Staff were friendly and accommodating despite our lack of Chinese language. Airport transfer was included and very reliable.

Old, tired building. Bathroom facilities in need of a clean. Hardest ‘beds’ I’ve ever slept in, and I’ve travelled to many places around the world.

comfortable

windy

Free pick up shuttle

Shabby hotel room, mold on curtains, very hard beds

Although it is a reasonable distance on foot from the nearest subway station, Qingtang(清塘) Station, in addition to airport pickup, we also offer drop-off and pickup at the same subway station via WeChat, which was very useful during my stay. The drop-off to the airport is also set at 30-minute intervals from 3:00 am, so you can be fully assured that you will be able to catch your early morning flight.

The fact that the staff are a little short is a drawback. You may also have to wait a little for the bus to arrive, depending on the driver's availability.

The shuttle bus pick-up service and quick response were good.

the facilities are very old and dirty. They are not properly cleaned, and there is dust in the trash drawer under the bed, dust on the corners, dirt and stains on the coffee pot, and the shower room. It is my fault for judging by the pictures, but I put up with it because I was only planning to sleep during the transit. Please take note.

Staff services

Not toilet paper in the toilet.

Provide airport shuttle that can let's customer direct go to hotel. No need to waste time to take transport to hotel.

Facilities are dilapidated and the door cannot to close well. The van (airport shuttle) overload when take us to airport.

Helpful staff

Location

The staff were nice

It was super dirty, I didn’t feel like I could take a shower and the bedroom was super dirty. The bed was also so uncomfortable- it was as hard as a rock

The room was great. The staff was really friendly and helpful. They did their best to help me. And, they promptly picked me up and dropped me off. I would highly recommend it. In fact it were not so far off from downtown, I would have stayed there the whole time. Shyam

Ecellent room for a short one night overstay to catch an early flight / one night rest for continuing the next day Many eateries in the vicinity. No fuss free transport to the airport

Good price for an airport hotel and good to have pick up service (arranged through WeChat or booking,com chat). Good pillows for me. Friendly efficient staff.

Very hard bed. Very old facilities. Shower didn’t go hot. Strange location a little far from airport but fine for an in and out stay (I took a 30 min cab to the city for 60 CNY)

Quiet place, had all necessary amenities.

The bed was too hard. There was no way to control the AC.

Ok for late Airport arrival.

Room very dated , which was also located on side of very busy highway , difficult to sleep due to non stop traffic . Mattress very hard . Distance from Airport is incorrect . Took 12 mins in Taxi . Having stayed in similar priced hotels in Yunnan it wasn’t good value .

Excellent staff and services support.

The carpet was very dirty.

No restaurant around and the carpet was very dirty.

the free airport shuttle, quick reply from staff via wechat

the mattress

The staff were excellent and very helpful

The beds were very uncomfortable

A good location if you want to be close to the airport. The room was simple but OK. A simple restaurant just next door. The airport shuttle worked fine. They even offer a shuttle to and from the nearest subway station.

Nothing in particular.

The staff are so friendly and helpfull with everything! free shuttel to and from airport and metro. room was clean and the hotel close to airport. I was really happy with everything during our transfer stay

Left after a few hours

The free airport pickup meant waiting for 40 mins in the middle of the night for them to show up, despite messaging them ahead of time. It is not an airport hotel ( the location marked on booking is wrong) it is almost 10 km from the airport, 20-25 mins drive. The pick-up car and the entire hotel had a penetrating cigarette smell. The front desk staff and driver (pick up) were very rude and ignorant. They tried to convince us that WE cancelled the reservation so they could charge us more for a different room.

Everything!

Nothing 😁

Pick-up from airport was good organized.

The beds were very hard, almost no comfort.