HOTEL BLUEMOON

Nice and clean

Check in timing

Very good carrying staff but food rate over

The room was neat, spacious and tidy

The food in the restaurant was a bit expensive and it also needed variety

Location

Communication issues with booking. Badly maintained rooms

Nothing

Not understanding the situation and asking to CB doc out as early as 10.00 am

Noisy, door lock not comforting enough.

Location is good, and morning breakfast is not upto Mark room service is very worst for ever

The cleanliness of the room needs to be improved.

Staff are very polite and helpful. Especially Mr. Parthiban and Mt. Sengarayan. Restaurant was under renovation. Still they provided lunch at room and they arranged for bread packed at 6.30 a.m. as I had to leave early morning.

C'était propre et bien équipé avec ventilateur et climatisation. Pour les occidentaux, du papier toilette est disponible sur demande !

Bon à savoir, ils font payer l'arrivée précoce, aux alentours de 10 euros.

Noted stains on bed sheet.

Das Personal war eher scheu, doch wenn man sich mit Ihnen unterhalten wollte hatten sie sich sehr gefreut. Nebst dem indischen Frühstück gab es auch Toast, Butter und Konfitüre Rezeption war sehr hilfreich und war immer bestrebt alles für mich zu erledigen

Für einen längeren Aufenthalt hätte ich gerne ein Zimmer weiter weg von der Strasse gehabt. Der Lärm von der Strasse hat mich etwas gestört, auch war mein Zimmer in der Nähe der Treppe und Lift und wenn andere ins Zimmer kamen mussten sie bei meinem Zimmer vorbei gehen. Doch das ist für mich störend, dafür kann das Hotel nichts

Nothing specific

Overall run down feel like property, no value for the price paid

Breakfast was satisfactory.

Nothing

Hospitality and room service were fantastic...

nill

Location, cleanliness, breakfast

Location, value for money, staff behaviour, parking space.

Variety of food offered for complementary breakfast

The cleanliness and service were superb

It's a nice place to stay away from city

To far from God restouren

The location the kindness and efficiency of the staff very good breakfast clean and most comfortable quiet room

Everything was SUPER

The room is very small but the room was elegantly furnished and equipped with basically needed things .

Very good location, excellent service and staff very helpful

I can’t think of any. Only thing is the key going inactive needed way back to reception

Average breakfast. Location was not comfortable to go to the town

When we ordered for Dinner, they bought from somewhere else thru Zomato

Excellent staff and service.. room is spacious and with good amenities.

Slightly away from city center

Everything was good but can be better to grade it excellent.

There were no tissues and toilet rolls. Also pillows could be softer.

The hotel seems to be started newly and as there is no patronage home service was very poor and no in home restaurant is available except morning. When we checked in as there was no food available, we have to go for food outside waisting time and energy when we all are tired. When we switch on the TV in the bedroom ,the other TV in the hall stop working . Very sorry and regret for booking a room here and waste of money of eight thousand and yard. No bar as shown in the list of facility shown there. ,

No bar and restaurant in day time. We have to go outside for everything. When we four are residing in one room, one brush and one soap is provided.

The hotel has opened its doors since a year and hence the furniture and infrastructure was well kept. However, my recent stay left me with mixed feelings. While there were some negative aspects, overall, it was an okay experience. The hotel's location was convenient, and the room was spacious and bright. The AC cooling was spectacular and it managed to cool the room down quickly. The staff at breakfast area, especially Murugesan, was very welcoming and went beyond his way to make sure we ate well. The spread was very mediocre but the attentive staff and quick serving straight from the kitchen made up for it. Even though there were some issues regarding the room selection, Muthukumar from reception desk offered us with a good upgrade for a very nominal price. If you're looking for a comfortable room to stay the night with good AC, don't look elsewhere!

The biggest issue I encountered was with the staff. They seemed untrained and inexperienced. They struggled to address my concerns and questions effectively. It was clear that they could benefit from more comprehensive training to improve their professionalism and guest service skills. For example, while I was staying there for about five nights, every time I had to request for ice cubes, and within 1030PM or something of this sort. I couldn't return back to my room by 10:30 one night and when asked for ice cubes, the staff simply shrugged off by saying that I didn't inform them prior. The breakfast offered was mediocre, and the dining area lacked ambiance. It would be great if the hotel could work on enhancing the breakfast spread. Other disappointing experience was about the stains found in chairs and sofas. I happened to stay in a total of three different rooms during my entire stay and the staff just didn't seem to care about big stains found in the chairs while checking us in. I had to request for one of the chairs to be changed. In conclusion, my stay at this hotel was satisfactory as it helped tick boxes for my basic requirements - room with AC and good bed, close to KTC Nagar. I happened to have a brief chat with the newly appointed Hotel Manager - Nixon and I hope with his experience and expertise, he brings about some good improvements in staff training and the quality of their services. It has a great potential to provide a more enjoyable experience for its guests.

Everything was nice

Nothing

breakfast was good, staffs are ok

Hot water not there don't know reason, water pressure was good , bed can be fresh than what was provided

They have good attitude- Especilly the guy in Breakfast - all alone was amazed to see his enthusiasm to make us happy

Not certainly Value for money -Pillows they provide is huge in size - have never used something like this - Got neck pain - Reception - Has huge time lag- Not mistake of the staff - They are understaffed - In a suit - instead of the balconcy they could have provided additional toilet - Which is essential rather a balcony - you cant use otherwise

the staff forgot to get back the keys as we checked out early and it was a hassle to send it back through courier @ my own expenses

excellent Buffett

A complete disaster

The room maintenance was horrible. # The toilets were dirty to the core zero maintenance # The doors do not have safety stoppers # There was no 24 hours hot water you get only cold water The fans don't work # No room service if you need food you have to inform the reception and they will buy fir you or you have to go out and eat or order through swiggy etc My experience We stayed for 3 nights and I tell you it was just a pathetic experience. The toilets were so dirty and we were so uncomfortable to use it. The bathroom tiles were dirty to the core I think they didn't try to clean even once in 6 months 😅 The doors did not have safety stoppers on the second day night the door self locked and it didn't open even the hotel staff tried with appropriate keys still they couldn't open imagine if my little daughter got locked in it? It's a nightmare for me even to think now. The staff tried and tried by the time it was already 11.00 p.m so we asked them to shift our room as my mom became too sick after staying there she had severe fever so they shifted from room no 214 to room no 114 were the fan did not work my mom had to sleep in AC with 102 degree fever. We need hot water they have mentioned 24 hours hot water in the rooms but it is lies only you get cold water. You have to call the reception for a bucket of hot water. No room service we need to order food from outside every time or you should call the reception to buy food from outside. Such a disgusting place and service. One last note they dont have any one from management end to attend grieviences. Only staff of tge hotel seems running the show abd all they say is sorry. Will never recommend this place.

Everything was good. It is a new property.

The mattress is of a bad quality. It is a spring mattress with poor spring. If you sleep in the edges, you will fall down.

Breakfast had many options , staffs werent that sharp

The location of the hotel is not that good

IT WAS ALL GOOD

NOTHING MUCH

Comfortable bed

Noisy clanky fan.. Heave noise from the large Kitchen Exhaust Fan located just beneath our room.. Could not sleep at all in the night, though the cot, bed and mattress were good...

Friendly staff, location next to Anjappar restaurant. Breakfast served with fresh made thosai and omelette.

Bathroom can be cleaner

Staff are good.

Staff were friendly..

Service was not upto the mark. Had to remind staff 6 times to serve breakfast in the room as breakfast buffet was not available due to less guests inhouse..secondly, transport was booked 3 hours in advance but car arrived 1 hour late despite booking comfirmation..there is some sort of comkunication gap with in team i guess...

So excellent