Toby Carvery Edinburgh West by Innkeeper's Collection vs Similar Hotels

While some rooms were comfortable, there were complaints about size and specific issues, such as the heater and noise.

Rooms are a good size but had issues with heat and cleanliness.

Rooms described as small and some with inconsistent amenities.

Generally clean and spacious rooms, but some stated issues like noise and missing amenities.

Multiple reviews mentioned cleanliness issues, including hairs on bedding and a dirty bathroom.

The property is infested with black mould, making it unsuitable for habitation.

Several reviews mention dustiness in rooms and general tiredness of the hotel.

Some reviews mentioned issues with cleanliness, specifically around the pool.

Convenient access to transportation and local amenities was highlighted in several reviews.

Right on a bus line which made it easy to access the airport and city centre.

The hotel is conveniently located near the zoo and public transportation.

The location received mixed reviews for being far from the city center.

Guests consistently praised the friendly and helpful staff.

Staff were friendly but unable to resolve major issues.

Numerous reviews highlight friendly and accommodating staff with exceptional service.

The staff were described as friendly and exceptionally helpful in various reviews.

Food quality received positive remarks, although not all guests had the opportunity to try it.

Breakfast options were good, but some confusion occurred with orders.

Breakfast received positive feedback but noted as repetitive with no fresh options.

Limited breakfast selection mentioned but overall satisfactory.

Amenities mentioned include good heating, though some guests desired more in-room services.

Provided vegan options for breakfast and spacious bathrooms.

Highlighted facilities include a pool and sauna, though some amenities noted as lacking.

Amenities were good, although some areas needed better maintenance.

Several guests felt the room pricing did not reflect the quality of service and accommodations provided.

Expensive for the value provided, especially with cleanliness issues.

Reviews suggest mixed feelings, especially during busy periods causing long queues.

Many reviews praised the value for money, highlighting good prices for the stay.