Turtle pen
Turtle pen, Andador Amado Sotelo Roque, 40880 Zihuatanejo, GRO, Mexico- Attraction
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About this hotel
Luxurious Accommodation near Stunning Beaches
Outdoor Swimming Pool and Free Parking
Enjoy a refreshing swim in our outdoor pool or relax in the sun on our terrace. Forget about parking hassles with our complimentary private parking.
Comfortable Rooms with Modern Amenities
Our rooms feature flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even offer a private balcony with sea views.
Convenient Location
Located just steps away from La Ropa Beach and close to other popular beaches, Hotel Villas Ema is the perfect choice for your Zihuatanejo getaway.
Book now to experience the ultimate beach vacation at Hotel Villas Ema!
Nearby Attractions
Partenón de Zihuatanejo
Partenón de Zihuatanejo, Escenica La Ropa, 40880 Zihuatanejo, GRO, Mexico- Attraction
Area verde
Area verde, 40880 Zihuatanejo, GRO, Mexico- Park
Area verde
Area verde, 40880 Zihuatanejo, GRO, Mexico- Park
Parque
Parque, 40880 Zihuatanejo, GRO, Mexico- Park
Plaza Kioto
Plaza Kioto, 40880 Zihuatanejo, GRO, Mexico- Park
Crocodile Corner
Crocodile Corner, Paseo del Pescador, 40880 Zihuatanejo, GRO, Mexico- Sculpture
Parque Solidaridad
Parque Solidaridad, 40880 Zihuatanejo, GRO, Mexico- Park
Plaza Municipal
Plaza Municipal, 40880 Zihuatanejo, GRO, Mexico- Park
Plaza Municipal de Zihuatanejo
Plaza Municipal de Zihuatanejo, 40880 Zihuatanejo, GRO, Mexico- Park
Parque Lineal
Parque Lineal, 40880 Zihuatanejo, GRO, Mexico- Park
Parque extremo Zihuatanejo
Parque extremo Zihuatanejo, 40880 Zihuatanejo, GRO, Mexico- Park
Parque de la libertad de expresion
Parque de la libertad de expresion, 40880 Zihuatanejo, GRO, Mexico- Park
Parque los mangos
Parque los mangos, 40880 Zihuatanejo, GRO, Mexico- Park
Plaza de los danzantes
Plaza de los danzantes, 40880 Zihuatanejo, GRO, Mexico- Park
Parque las culebras
Parque las culebras, 40880 Zihuatanejo, GRO, Mexico- Park
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
Pets allowed
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Parking garage
Outdoor furniture
Sun loungers or beach chairs
Sun umbrellas
Fire extinguishers
Invoice provided
Key access
Room Types
Double Room with Balcony
Up to 2 guests36 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Providing free toiletries, this double room includes a private bathroom with a walk-in shower. The spacious double room provides air conditioning, a private entrance, a wardrobe, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 sqm
In-room amenities
ShowerTVAir conditioningFanToiletPrivate bathroomSatellite channelsPrivate entranceTile/marble floorWardrobe or closetOutdoor furnitureUpper floors accessible by stairs onlyClothes rackToilet paperPool towelsTrash cans
Family Room with Terrace
Up to 5 guests38 sqmTwin bed (90-130 cm wide), 2 Double bed (131-150 cm wide)
The unit has 3 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Twin bed (90-130 cm wide), 2 Double bed (131-150 cm wide)
Room details
38 sqm
Twin Room with Terrace
Up to 4 guests36 sqm2 Queen bed (151-180 cm wide)
The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
36 sqm
Garden View
In-room amenities
ShowerTVAir conditioningFanToiletPrivate bathroomSatellite channelsPrivate entranceTile/marble floorWardrobe or closetTerraceOutdoor furnitureEntire unit located on ground floorClothes rackToilet paperPool towels
Double Room with Balcony and Sea View
Up to 2 guests36 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room offers air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 sqm
Sea View
In-room amenities
Coffee/tea makerShowerTVAir conditioningRefrigeratorFanToiletMicrowavePrivate bathroomSatellite channelsPrivate entranceTile/marble floorDining areaWardrobe or closetCoffee machineDining table
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(112 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 18, 2026Localização, as facilidades disponível pela propriedade como locação de pranchas e material de praia. A praia (La Roupa) é super próxima, sendo a mais bonita e tranquila da região.
10/10
Reviewed Sep 7, 2026Todo
.
9/10
Reviewed Aug 19, 2026Estaba muy limpio y tenia lo necesario para la estadía
Que quise hacer una modificación y me dijeron que perdería mi reserva completa (el.dinero), no son flexibles a ningún cambio, se ponen groseros, esto es el hotel y tambien booking es pesimo para hacer reservas, mi experiencia con booking fue la peor de mi vida
10/10
Reviewed Aug 6, 2026Excelentes instalaciones y un ambiente para la familia super agradable. Lo recomiendo mucho!!
10/10
Reviewed Jun 25, 2026Las instalaciones
Sin comentario
10/10
Reviewed Jun 22, 2026La ubicación es increíble las habitaciones también es un hotel muy bello
10/10
Reviewed Jun 13, 2026La amabilidad del personal, la cocina enorme y limpia, la habitación limpia y linda
La regadera del baño es muy pobre y es incomodo bañarse con un chorro asi.
10/10
Reviewed Jun 8, 2026The receptionist was warm and lovely, the room was clean with great AC, and the beach is a one minute walk. Pool was nice too.
9/10
Reviewed Jun 5, 2026Muy relajante el lugar extraordinario, la gente kuy amable y atención de lo mejor
No cambiaron. Toallas 2 dias creo hace falta personal
8/10
Reviewed Jun 4, 2026Muy buena ubicación a un lado de playa La ropa. Habitaciones muy limpias y camas cómodas; personal amable.
Lo único que mejoraría sería la limpieza y temperatura de la alberca, estaba muy caliente y no pudimos usarla. También había una construcción en el hotel durante nuestra estancia y empezaban muy temprano lo cual hizo difícil descansar bien.
1/10
Reviewed Jun 2, 2026Super sucio extremadamente pequeño sucio con mucho fotos e información sumamente editadas aun tiene muchas cosas en proceso de reparación y por el tamaño pues obvio resta mucho y más por el precio
5/10
Reviewed May 27, 2026La hubicacion es lo poco bueno que tiene este hotel
NO ME GUSTO EL MAL OLOR EN LA HABITACION ,TOTALMENTE DESAGRADABLE A CAÑERIA O DRENAJE.
8/10
Reviewed May 18, 2026Estaba bien
El mal olor que avía eran muy fuerte aunque cerrara la puerta del baño olía mucho a drenaje muy feo
10/10
Reviewed May 6, 2026La vista desde mi habitación, y que contaba con hamaca en el balcón.
10/10
Reviewed May 6, 2026Proximité de la plage, piscine avec serviettes fournies, cuisine commune très pratique, chambre avec hamac, belle vue sur la mer et lit confortable.
La seule chose serait qu'il manque de finition dans la chambre. Il n'y avait aucun crochet ou rack pour les serviettes de douche dans la salle de bain.
10/10
Reviewed May 5, 2026El lugar era muy cómodo, tenía una habitación excelente y la gente muy servicial
9/10
Reviewed Apr 30, 2026Es un hotel sencillo pero esta bien, cerca de la playa
Que habia muchos animalitos, una fumigada no caería nada mal.
8/10
Reviewed Apr 29, 2026La ubicación, recámara
No había servicio en la alberca ni nada
6/10
Reviewed Apr 29, 2026Es war nur 200 m zum Strand und wir hatten eine Terrasse
Es waren sehr viele Treppen bis zum Zimmer und ein langer Weg vom Eingang bis zum Hotel alles bergauf.
9/10
Reviewed Apr 24, 2026Limpieza y comodidad, muy cerca de la playa
Horario de la alberca muy corto y que no tengan destinos ahí mismo
1/10
Reviewed Apr 21, 2026Me cancelaron la a vitacion y se la dieron a otros buespes y preguntamos por que nos cancelaron y nos dijeron que vía sido culpa de booking
Me cancelaron la a vitacion y se la dieron a otros buespes y preguntamos por que nos cancelaron y nos dijeron que vía sido culpa de booking
8/10
Reviewed Apr 6, 2026Location was the best. Very close to the beach.
Needs more parking spaces.
10/10
Reviewed Mar 31, 2026Wonderful hotel. The room was spacious, clean and comfortable. I would certainly stay here again.
Everything was perfect
10/10
Reviewed Mar 26, 2026Lovely boutique hotel so close to Playa La Ropa beach. Minimal stairs, nice heated pool and every staff member was great.
Maybe the noise in the street but it was quiet at night and we were on the beach in the day.
8/10
Reviewed Mar 17, 2026La ubicación a unos pasos de la playa, hay cafetería y oxxo muy cercano. Si t egusta caminar, puedes llega r playas las gatas caminando por la playa, pequeño malecón y una zona de piedras
El personal le faltó más amabilidad, son muy serios o contestan muy básicos, las camas están un poco duras
1/10
Reviewed Feb 22, 2026Photos do NOT represent the property beware
Photos do NOT represent the property. The conditions of the furniture, the room are not up to date and modern as the photos show. The room quality is dated.
4/10
Reviewed Jan 18, 2026HABIAN OBRAS EN LA HABITACION DE ABAJO Y HABIA MUCHO RUIDO
10/10
Reviewed Jan 17, 2026Very clean good AC and quiet
8/10
Reviewed Jan 14, 2026Otra, con una gran vista y muy cerca de la playa la Ropa, y habitaciones, amplias y comas
No dejan café, ni nada en la habitación, pesa que tiene un refrigerador en la terraza, con cafetera, ni agua ofrece para el precio y las categorías que dice en este Hotel.
8/10
Reviewed Jan 4, 2026Excellent location, lovely pool, comfortable, straight forward accommodations.
1/10
Reviewed Jan 3, 2026We did not stay at the property, owner took us to a different hotel.
We prepaid our stay through Booking and called a week in advanced to reconfirm. When we arrived, we were told a drunk man destroyed our room and we were escorted to a DIFFERENT HOTEL and a DIFFERENT ROOM than what we paid for. "Bait and Switch" scam. Owner was verbally abusive when confronted.
10/10
Reviewed Dec 30, 2025Centrally located Quiet Beautifully kept gardens Pool relaxing Staff very attentive!!! Love Jackie and all the staff!!! Offer massages on site
Power went out but for a very short time 30 min in morning And back on and ac back on Not an issue at all as we were enjoying the beautiful view of the beach drinking our coffee
2/10
Reviewed Dec 22, 2025Alberca
Servicio pesimo, no cambian toallas ni sabanas, no tienen restaurante y el personal nada amigable ni servicial.
8/10
Reviewed Dec 15, 2025La ubicación y las habitaciones en general
Está un poco descuidada el área de piscina, los camastros requieren limpieza y cuidado. Sería bueno un reglamento obligatorio de no fumar o tomar.
8/10
Reviewed Dec 4, 2025La cercania de la playa
El horario de entrada y salida
9/10
Reviewed Dec 1, 2025La ubicación es perfecta el hotel es muy limpio y tiene ese toque familiar la verdad será uno de mis preferidos para visitar Zihuatanejo.
8/10
Reviewed Nov 24, 2025Su ubicación
Esta muy chica la habitación
8/10
Reviewed Nov 22, 2025Good location, nice plant growth around building. Great pool. King bed very comfortable. Good lighting for reading. New fridge/freezer. Good size lanai with lounger and hammock. Room had a safe. Lots of tables to put belongings on. Friendly helpful staff.
Lots of small biting ants around pool lounges. Scent of sewer in shower area. We put a plastic bag full of water on drain hole. Stopped the scent.
10/10
Reviewed Nov 11, 2025The Staff was EXCELLENT! Very attentive and helpful. The rooms were spacious & clean.
My stay was all very!
10/10
Reviewed Nov 8, 2025So clean and beautiful pool
There nothing
10/10
Reviewed Oct 14, 2025La terraza, tiene una linda vista y la hamaca es un plus. El personal sumamente amable, buena conexión a internet Cuenta con gran refrigerador y cafetera y en el piso hay utensilios de cocina y cocineta
Todo excelente
9/10
Reviewed Oct 11, 2025muy cerca de la playa la ropa, a solo unos cuantos pasos. Muy comoda la habitacion. Gran ventaja la cocineta en el piso superior.
Que los refrigeradores no enfrian bien, tanto el de la habitacion como el de la cocina. Que no hay agua potable disponible para los huespedes
10/10
Reviewed Oct 5, 2025Lo que me gustó más fue la cercanía a playa la ropa, se encuentra a un minuto caminando, me gustó la alberca y las habitaciones son cómodas para el descanso.
10/10
Reviewed Aug 23, 2025Servicio, el lugar, todo es un 10 de 10
Nada
9/10
Reviewed Jul 28, 2025Excelente ubicación
Todo bien, solo les falta poner un poco más de cuidado con la limpieza de la alberca, por qué si tenía hojas y pequeñas basuras de las plantas, fuera de eso todo excelente
10/10
Reviewed Jul 20, 2025La vista al mar, el servicio y la comodidad de la habitación, fue muy útil que hubiera una cocina y que la habitación tuviera frigobar :)
No hay mucho restaurante económico en la zona, hay que ir al centro para tener mas variedad, pero el hotel fue realmente cómodo. No pudimos sacar la llave del cajón de seguridad de la habitación
9/10
Reviewed Jul 10, 2025Instalaciones bonitas y cerca de la playa
El aire acondicionado no enfriaba del todo
9/10
Reviewed Apr 13, 2025The location was perfect, very close to the beach, but quieter. The birds and flowers were a huge bonus. We did not realize that we would have a nicely supplied shared kitchen with the other two rooms on our floor. It came in very handy. The quiet pool area was terrific, as well as the free parking.
We had a few minor problems communicating, mostly with translations from english to spanish.
10/10
Reviewed Apr 9, 2025Close proximity to the beaches; restaurants; taxis; and downtown Zihuatanejo. The staff were extremely helpful and accommodating.
8/10
Reviewed Mar 21, 2025Location, cleanliness, pretty pool area
Very sterile looking new rooms- need some bright decor, but clean. We had booked two rooms and one was for my sister who died right before trip - they said that they were fine with refunding the room but needed a waiver form from booking.com which was sent same day- they never signed it after numerous requests- so no refund. The staff was nice but didn’t follow through on their promise.
8/10
Reviewed Mar 19, 2025Location across from beach
New rooms are very sterile- no decor
8/10
Reviewed Mar 15, 2025Location
Lack of information from staff
9/10
Reviewed Mar 12, 2025The proximity to Playa La Ropa was ideal. it very nice to be able to enjoy the beach at different times of day while also being able to retreat to the comfort of our unit and the pool when we needed a break from it.
2/10
Reviewed Jan 30, 2025Initially, the staff was nice.
The bed bugs, the ants, the poor air conditioning, poor internet, staff not telling me the truth and the lighting in the room, especially at night.
10/10
Reviewed Jan 24, 2025Location and the staff were fabulous. It was a bonus to have a nice pool as well. The proximity to Playa La Ropa is outstanding.
8/10
Reviewed Jan 18, 2025Hotel Villas Ema has a great staff, good communication, nice setting next to a large undeveloped lot, great view, and wonderful location just steps from playa de Ropa, and the taxi stand is right across the street. Room is spacious, good bed and great patio.
The shared kitchen facilities left a lot to be desired, and rooms were basic with no extra furniture. Unfortunately, there was construction across the street on the roof and they could look right into my unit so there was no privacy.
8/10
Reviewed Dec 31, 2024Great location 1 minute walk to beach.
10/10
Reviewed Dec 19, 2024Superclose to supernice La Ropa Beach; taxi stand just in front of hotel; hammock and table and lounge furniture on balcony
9/10
Reviewed Dec 15, 2024A very nice facility, well maintained. Friendly, English speaking staff. Easy, close access to Playa Ropa. Pretty grounds.
8/10
Reviewed Dec 4, 2024Close to beach, access to kitchen, staff very friendly and accommodating.
Second time to Ema, they have made really nice improvements from our last visit, specifically the kitchen area.
10/10
Reviewed Oct 30, 2024Amazing location, beautiful view and wonderful people. Excited to go back.
9/10
Reviewed Apr 24, 2024Very clean excellent location half a block from la ropa beach
10/10
Reviewed Apr 5, 2024Everything was excellent. The staff was very attentive to my needs. Only wish it was in front of the Ocean; but the proximity is great. The room was clean and fresh; I especially loved the hammock on the terrace and the fact that there is a refrigerator to store my own drinks.
9/10
Reviewed Feb 28, 2024Great location. Nice staff.
Just a couple small things. Bathroom sink tap loose. Shower head issue.
9/10
Reviewed Feb 18, 2024Near the beach. Small. Comfortable. Intimate.
Limited / no food (coffee in morning).
10/10
Reviewed Feb 3, 2024Super friendly and accommodating
10/10
Reviewed Dec 14, 2023Lovely, simple rooms. Very close to la Ropa beach. Friendly, accommodating staff. Communal kitchen and fridge / coffee machine in room. Pool
9/10
Reviewed Nov 25, 2023Almost everything
Nothing
10/10
Reviewed Oct 27, 2023Very calm and comfortable. I liked my balcony
9/10
Reviewed Jul 17, 2023The room was modern with air conditioning and comfortable beds. The bathroom was new. There is a shared kitchen, although we didn't end up using it except for making coffee and tea once. The property is pretty and relatively small. It is walking distance to Playa La Ropa that has restaurants. There is also an Oxxo store for basics (like 711 in the US), but not much else. You can take a "combi/public van" into the town of Zihuatanejo or a taxi. Nice town with lots of restaurants and bars and shops. Snorkeling was mediocre, both at Playa Los Gatos and La Isla Ixtapa.
9/10
Reviewed Jun 22, 2023Highly recommend. Such a great room and a cool swimming pool My room had an hamaca, mini refrigerator, coffee maker, ocean view balcony, air-conditioning, Cable TV Was so comfortable, La Ropa beach is 2min walking. This is a great hotel
10/10
Reviewed May 17, 2023We were on the third floor with a lovely view out to the ocean and a communal kitchen (open air, one half of the third floor) outside our door. The property is very close to the beach with easy access. It’s also about 100m from Paty’s Bar / Restaurant…..a perfect spot for sunset happy hour. The pool was very quiet and pleasant. Small fridge in the room but a large, shared, fridge in the kitchen. Super facilities for making coffee in the morning. If you’re staying for a bit and planning to cook you might want to upgrade the pots.
nothing
7/10
Reviewed Apr 19, 2023clean, easy to find.
na
9/10
Reviewed Apr 6, 2023Good location, about 100-150 m to the beach, which you can walk wearing the swimming suit or throw a towel on. They give beach towels if you ask. The beach is amazing! One of the best beaches I've seen around the world. But it's best on weekdays, cause people flock on weekends, and it might get crowded with families, boats and jet-skies. There is still space for everyone. There are a couple of good local places to eat in about 5-7 min walk. Also an OXXO at about the same distance. However, the area is hilly, it might be difficult for an elderly person to go up and down. About 30 min walk to the center, and minibuses run on the upper street. A good surprise was that they have a fully equipped kitchen. However, as I understood it is only on the 3rd floor (I stayed on the 3rd). There is a small kinda separate villa, probably it has it's own kitchen too, no idea. The place is quiet, you can get a good sleep, if the neighbors are not loud. I was lucky, no-one disturbed me. But for a late sleeper there is a minor problem. Some local birds start to 'sing' (more like shout) at around 8 am... Very loudly, but probably it's seasonal, no idea. Anyway, ear plugs would come in handy. Or probably if you sleep with your balcony door shut they won't disturb you. I like to hear the ocean sound, so I had my balcony door open. The AC was working ok, for AC lovers. The view is ok, you can see the ocean horizon, but the view is like very open. The balcony was of a very decent size, with nice furniture and a hammock. Definitely helpful for those who travel as a couple, as it can act as a second room to escape :) They cleaned the room EVERY day, which I never saw in any hotel after pandemic (at least in US). Changed towels, did the bed, etc... Also, there is a space for parking, and their territory is gated. To park outside will be complicated on weekends. The street is full with taxis. There is also a decent size pool with a small waterfall.
No elevator, but it's just a 3-floor building.
8/10
Reviewed Mar 30, 2023This place is great. very clean and steps from the beach.
shower wasn’t fantastic. my aircon broke down but they were able to fix it w/in a couple days
8/10
Reviewed Mar 21, 2023location, no bar on-site so quieter, not on the beach (couple of minute walk), staff, having access to a kitchen for morning coffee/meals. Easy to get into Zihuatanejo by bus. Lots of cabs available if needed. Close to some really good restaurants (within 5-15 minute walk)
nothing
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great location
- •Excellent service
- •Beautiful pool
Areas to consider
- •Cleanliness issues around pool
- •Limited dining options nearby
Cleanliness
8/10There were complaints about cleanliness, particularly around the pool area.
Service
10/10The staff was described as excellent and very attentive.
Location
9.5/10Multiple reviews mention the great location, close to the beach and other attractions.
Room Quality
8.5/10Rooms were generally described as clean and comfortable, though there were some concerns about size.
Amenities
8.5/10Good amenities mentioned, but some consistencies with air conditioning reported.
Value for Money
9/10General sentiment indicates reasonable value, but some reviews suggest looking for better options.
Food and Beverage
9/10Limited mentions, but food options outside the hotel were noted.
Overall Experience
9.5/10Positive sentiments overall, with notable service and location benefits.