BOOK Design Hotel vs Similar Hotels

Rooms are comfortable, though some mentioned noise issues and hard beds.

Mixed: several guests found rooms clean, modern and spacious, but there are complaints about small rooms, poor shower design (water sprays everywhere), poor soundproofing and occasional malfunctioning A/C or bathroom doors.

Mixed feedback — many praise spacious, attractive rooms and comfortable beds, but others note issues (futon/low beds, narrow/slippery passages, holes causing noise/mosquitoes, need for refurbishment).

Some guests mentioned outdated furniture and average room quality.

Most reviews mention the hotel is clean, but some reported bad smells in the room.

Mixed reports: several guests praised clean rooms and repeat stays for cleanliness, but multiple reviews report unclean first rooms, sticky surfaces in lobby/rooftop, stained carpets and humidity issues.

Generally reported as good — multiple reviews mention clean rooms and bathrooms; no widespread complaints about hygiene.

Some rooms reported issues with cleanliness and maintenance.

Location is good, though some found it a bit far from the city center.

Strong asset: frequently described as great/very good location, short walk or short grab to the old city and quiet; a few guests felt it was slightly far from some attractions.

Frequently praised — several guests highlight central, convenient location for sightseeing and good neighborhood positioning.

Great location close to shopping areas.

Several guests praised the friendly and helpful staff.

Generally very positive: many comments about friendly, helpful and 'amazing' staff and good communal atmosphere; however some reviews note unfriendly or miserable staff in specific instances.

Very positive across reviews — staff repeatedly described as friendly, helpful and attentive (pool attendant, reception, upgrade assistance, etc.).

Staff were generally described as very nice and helpful.

Free tea and coffee available, but some issues with breakfast included.

Some positives like available drink service, but repeated criticism of limited breakfast variety, breakfast not included and poor coffee options.

Weakest area — multiple guests criticize the breakfast (limited choice, stale pastries, not a hotel strength), though a few enjoyed the Thai options.

Breakfast was liked, but some food options could be improved.

Great amenities like a nice pool and free beverages, but the temperature of the pool water was mentioned negatively.

Mixed amenities: pool praised as clean and nice but small and sometimes shaded; rooftop bar/coffee corner frequently closed; laundry and free drinks/24/7 water/juice noted positively.

Mixed — spa/massage and pool are positive draws and Wi‑Fi works for many, but the pool area and some facilities were noted as in need of refurbishment and wifi was described as mediocre by some.

Facilities available but some amenities like the kitchen were not usable.

Guests felt they received good value for their money.

Generally positive: many guests highlight good price-quality ratio and cost-effectiveness; a few note breakfast not included or better value at neighbouring properties.

Generally seen as good value — comments on reasonable price-quality ratio and satisfaction with what’s offered relative to cost.

Considered value for money with available amenities.