Medwood Gardens
Medwood Gardens, eThekwini Ward 28, Durban, eThekwini Metropolitan Municipality, South Africa- Park
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Convenient Location: Situated in Durban, Solrand Hotel offers concierge services and complimentary private parking for guests' convenience.
Comfortable Accommodation: The hotel provides well-equipped guest rooms with a seating area, flat-screen TV, and private bathroom stocked with free toiletries. Guests can also enjoy the shared lounge and 24-hour front desk services.
Nearby Attractions: Within close proximity to Durban ICC, Kingsmead Stadium, and Wilson's Wharf, Solrand Hotel is also a short distance from popular beaches like South Beach, Wedge Beach, and New Beach.
Experience comfort and convenience at Solrand Hotel. Book now for an unforgettable stay!
Check-in from
02:00 PM
Check-out by
10:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Good only on the outside
Its not clean, the staff dont know how to manage booking i had to wait 1 hour to get a room. They never get my room ready and give it out to other guests who booked 2 rooms and they pretend like they never seen my booking on booking.com..its horrible
The location
Bed was not comfortable as I was expecting
Nothing, I was not what I was expected.
The floor was dirty, toilet was smelling, no kettle in the room for coffee.
Everything in the room was good especial those lights on a headboard
The bed was a bit old it makes fun sound
Nothing
Only the receptionists and the manager were kind but other stuff were not so tolerating especially realizing i was not a local they would keep talking to me in Zulu when i speak in english trying to explain myself
none
service
I liked almost everything about the hotel🥳staff member are good it was easy to communicate with them.
I was not happy with the TV, I like to watch football so lot of Super sport channels were not there. DSTV decoder is the solution and the image is not clean on the TV. But other things are perfect
Nothing much just they bit slow
Improve bathroom
Clean
nothing
beding was not right even aircond was not working kuningi nje
It’s close to the beach
They didn’t give me towels the next day .They clean late .The water pressure is so low and the bedding wasn’t clean
Nothing it was terrible even the stuff is not friend.
I couldn’t connect to WiFi, the bed was broken we didn’t sleep comfortable,the sheets were too stained, the bathroom smells like pee, the stuffy is so grumpy I regret wasting my money booking this
The staff
The shower head Leaking toilet
Centrally located & close to the International Convention Center & entertainment places.
The facilities are old and require maintenance.
The location was perfect it was close to a lot of things and getting there was easy. The place was affordable.
The hotel was stuffy I mean the whole place was hot not just our room, It was so hot and the AC wasn’t working properly it would switch on for 5mins and automatically switch itself off, the water pressure was bad showering took so long and the drainage was also clogged as the water took very long to drain, there’s no wardrobe so you can’t hang your clothes you can only put them in a drawer, cleanliness was like a 5/10 the floor was sticky. The noise 😭was the worst the people we had booked with were so loud throughout and the staff didn’t seem to find a problem with that.
The service from staff
Other tenants can be disruptive.
Epic
Cigarette smell in the room
be clean
nothing
I haven't had the breakfast the location of the hotel was convenient for me not far from town, beach and Suncoast Casino.
The room was not clean especially the floor
We didn’t have body towels
Location
The bathroom sink doesn’t have stoppers I lost my watch in the sinkhole
Cleanliness
The door seems as if it was once broken and for that it made me feel unsafe
The place was cheap and the receptions was very nice and helpful
Yoh the bed are uncomfortable We were placed in room one and I think it next to their staff room we couldn't sleep there was alot of noise Bathroom was not clean at all and had a leakage
Nothing I hated the place.
The fact that it was noisy and poor service, the place doesn't need to be even advertised in bookings.
The staff were very friendly. Especially the cleaners. The beds were comfy. The hotel is close to the beach, restaurant and the road.
Truly speaking solrand has downgraded it's status I booked my stay in 2021,2023 by that time everything was on point but this time around I was disappointed. The licking water pipes in the bathroom, odd sound that comes after flashing the toilets I couldn't sleep because the it's noise and unfortunately I didn't not even complained to be moved to another room the hotel was fully booked.
Nice
No bathroom brush
It was close to all the destinations we had planned for our vacation. the sheets were clean and the staff was friendly
- The shower was not clean especially on the floor - There was little water from the basin and shower - There is no toilet brush - There is no hand towel or at least a place to hang your washing rag - There no shower mat for when getting out of the shower
Good room but bad bathroom, draining system was terrible
The renovations that took place will we were still sleeping caused alot of noise and untidyness.
Location was fine ,easy to find
The bed was uncomfortable. There were no towels, no microwave,shower water flow was horrible,it was leaking.
Quiet place
They sent someone to checkIn in our room while we were already there… very unprofessional and disturbing
The place is revamped and very clean
The need to re take care of their aircon, it was nt in a good condition ,please...... unjustable
to end channel on dstv
nothing
to end the channel on dstv
nothing
Its close to all amenities
There were no towels available the nextday. The stairs tiring
Accessible location, easy to find traveling with public transport.
I was required to pay a deposit of R100 before I could check in which was a surprise as I'm not sure what could've have happened if I didn't have it, you only find out when you check in about it. Also the room was too hot , the aircon was not effective in controlling the temperature and Room 23 has no window for ventilation.
Good location
Consistently going to get towels at reception
Location is good safe and less noise
There was no glass or plate… if only there was coffee utensils
The staff service
Nothing
The room was clean staff lovely and friendly
The room did not have glasses or cups, no water in the fridge, TV giving old school vibes, towels were torn and they bought one soup for two people for the whole weekend and their bar fridge is small can’t even fit 12 pack of Savanna
Everything was good and the receptionist lady was welcoming and have a good humor
Nothing
Everything
Nothing
I did not get the breakfast it wasn't available.
Always have breakfast
The place was pleasant
Their internet package
Location of hotel
Noise
room
attitude of receptionist
It is very, very dirty…I checked in and checked out same day, I could not imagine myself staying in such a dirty place….It is a disgrace to the tourism industry . Very disgusting!!
Everything
Easily accessible
Dirty towels. Aircon was not working. The bathroom was not cleaned.
Everything
Nothing
Location
My experience was deeply disappointing. Upon entering my assigned room, I discovered the bed sheets were dirty and stained. This is completely unacceptable for any establishment. I had to request a room change immediately, which should never be necessary upon arrival. Additionally, I left a R100 deposit at reception, with the assurance it would be refunded at checkout upon returning the AC and TV remote controls. However, when I checked out, the staff had absolutely no record or information about my deposit. This revealed a serious lack of internal communication and coordination. If your own team doesn't know that a guest has left a deposit, how can guests trust the system? Perhaps the most upsetting issue: a t-shirt and blouse went missing from my room. The housekeeping staff apparently removed them without my knowledge or consent—to where, I still don't know. On the day of my departure, I asked reception for help locating my clothes but received no assistance whatsoever. Due to my tight travel schedule, I was forced to leave without my belongings.
Nothing
The bed was uncomfartable the room was small
If you can add only microwave and glasses maybe 1or2 glasses everything is gonna be oryt
Nothing
Nothing
Improve good service and stop anegetive attitude
Comfortable bed
Paid wifi
Clean
Not enough security
It was very clean
Water shortage
It was very clean 👌 👏 😌 🙌 🙂 👍
There was high level of noise around 6h00 am
Never had breakfast there. Kitchen was closed as it was a public holiday (New Year's Day), so i am unable to express any opinion about the breakfast
Kettle and microwave in rooms. Bath and hand towels for guests. Welcome snacks. Tea/coffee samples
Upgrade on breakfast
Manager was really helpful. Went extra mile to sort out my booking issue with booking.com. I hope to visit the hotel again
Nothing
The staff and security of our items
The location
I liked that the property was quiet and clean on the outside. It had good security.
I hated that there was no water and no one updated me of what was happening. I left there without even showering because of the water issue.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.98/10Many guests mentioned cleanliness positively, but issues like dirty bedding and noise from other guests affected the perception.
Service
8.45/10Reception staff were noted as welcoming and helpful, contributing positively to the overall impression.
Location
8.49/10Multiple reviews highlighted great locations near shops and beaches, enhancing the stay.
Room Quality
6.94/10Room quality received mixed reviews; some complained about issues such as noise and lack of amenities, yet others found their rooms clean and spacious.
Amenities
6.47/10The lack of necessary amenities such as microwaves and coffee utensils brought down the perception for some guests.
Value for Money
6.43/10Guests were divided on value for money; while some felt it was reasonable, others pointed out numerous deficiencies.
Food and Beverage
6.98/10Breakfast was praised, though some expressed that more variety could improve the overall experience.
Overall Experience
7.05/10Overall experience varied with some guests enjoying their stay while others had several complaints, leading to an average sentiment.