Pyrgos Venetian Castle
Pyrgos Venetian Castle, Μεσαριά - Μεγαλοχώρι, 847 01 Thira Municipal Unit, Greece- Attraction
- Castle
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Luxurious Accommodations with Stunning Views
Unwind and Indulge at the Spa
Explore the Surroundings with Ease
Experience the epitome of luxury at Alleys All-Suite Hotel & Spa. Indulge in spacious suites with pool and sea views, equipped with modern amenities for your comfort. Relax at the spa with a hot tub and rejuvenating treatments. Explore the area effortlessly with free bike rentals and car hire services. Conveniently located near Thermis Beach and Santorini Port, this 5-star hotel offers a memorable stay. Book now to elevate your vacation experience at Alleys All-Suite Hotel & Spa.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
30 sqm
Pool View, Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
30 sqm
Pool View, Garden View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
65 sqm
Partial Sea View, Sea View, Garden View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
65 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
84 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
75 sqm
Pool View, Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
70 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
91 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Staff were so friendly and helpful
Sehr schöne Suite mit Blick auf das Meer. Großer privater Whirlpool zum Entspannen. Das Personal war sehr freundlich und wirklich hilfsbereit. Das Frühstück am Pool war sehr lecker mit einer tollen Auswahl. Pyrgos ist ein schönes Dorf mit einer guten Auswahl an Restaurants und Bars. Wir möchten gerne wiederkommen.
Für vier Personen war etwas wenig Platz im Schrank, sodass wir einen Teil unserer Kleidung im Koffer lassen mussten.
שירות מושלם! נקי ביותר.❤️
המקום מבריק וחדש. הצוות יוצא מגדרו כדי לעזור בכל דבר. מיקום מושלם בפירגוס. ארוחת הבוקר ממש טובה והיינו חוזרים לשם שוב בשמחה. מומלץ בחום
הכל היה מושלם
Staff were fabulous
Hot tub Luke warm, didn’t work late in evening
Staff were excellent - rooms clean and food lovely
The property is immaculate, literally so clean and exceptionally maintained. The staff were so kind and attentive. We stayed in the Honeymoon Suite and the view took my breath away. The breakfast & food was also delicious. The hotel is based in a quieter area too which I was so thankful for - away from the crowds.
Nothing - best hotel I’ve ever stayed in.
Hospitalidade desde a reserva até o check-out. Quartos amplos.
Son emplacement, sa décoration soignée, son équipement. Pour le personnel de l’accueil s’est investi à 2000% pour nous traduire ce que nous comprenions pas . Et donner toutes les infos pour les balades les bus les taxis etc.
Petit déjeuner trop simple, trop peu de choix. Pas de possibilité d’avoir une collation le soir. Serveur Stefano extrême lunatique et agacé et ne prends pas le temps avec les clients français de nous de traduire correctement les cartes .
Alles aan deze plek is fantastisch. De plek de locatie en het personeel. Oog voor detail en staan altijd voor je klaar. Als ik een 12 kon geven deed ik dat!
Geen minpunten!!
Everything is perfect especially staff. Just one thing to know you have to reserve spa. Everything else is perfect!!
Tout était parfait, très bel établissement avec des bonnes prestations. La piscine est superbe, les chambres parfaitement propres avec une literie de grande qualité et un service irréprochable. Merci à Stefan qui était aux petits soins avec nous
Rien
Le personnel Le petit dejeuner La salle de sport La piscine privative et collective
Rien
Le confort des chambres et le petit déjeuner exceptionnel.
Η διαμονη μου ηταν απλα υπεροχη!!το ξενοδοχειο υπεροχο το προσωπικο πολυ ευγενικο και ευδιαθετο αμεση εξυπηρετηση σε ολα!!Τα δωματια μεγαλα και ανετα !πισινα ,τζακουζι ,μασαζ απλα μοναδικα !!ξενοδοχειο για ηρεμια και χαλαρωση μακρια απο φασαρια και πληθη!!πολυ κοντα στο κεντρο του χωριου με εστιατορια καφε και σουπερ μαρκετ!!
Μου αρεσε το πρωινο ειχε μπουφε και μενου ισως ηθελε μια ποικιλια με ψωμακια στο μπουφε καθως δεν υπηρχε...
Tout
Ras
I highly recommend this hotel, I honestly have nothing negative to say. Kudos to the staff — special thanks to Samantha, Stephan, and the rest!
I highly recommend this hotel, I honestly have nothing negative to say. Kudos to the staff — special thanks to Samantha, Stephan, and the rest!
The staff is incredibly nice, the hotel is very pretty and the breakfast is so good.
5/5 ⭐️ — A truly perfect stay! Our stay at Alleys All-Suite Hotel Santorini was absolutely perfect from beginning to end. You can truly feel the attention to detail in everything they do. Every member of the staff was incredibly kind, attentive and genuinely happy to help. They listened to all our requests, always had a smile on their faces, and were more than happy to recommend places to visit, restaurants and beautiful spots around Santorini. Their recommendations made our stay even more special. The hotel itself is beautiful, exceptionally clean, peaceful and spacious. We stayed in room 201, which had a hot tub in the room — such a lovely touch! Everything was spotless, including the water, and we especially appreciated the black towels provided for makeup — ladies, you know! ❤️ These little details really show how much thought goes into making guests feel comfortable. The breakfast was varied, fresh and absolutely delicious, with plenty of options to choose from. The swimming pool was also perfectly clean and the whole atmosphere of the hotel was peaceful and relaxing. What impressed us most was not just the beautiful hotel, but the genuine care and attention from the entire team. We felt welcomed, listened to and truly taken care of throughout our stay. We would happily come back and recommend Alleys All-Suite Hotel to anyone looking for a beautiful, peaceful and high-quality stay in Santorini. Thank you for making our holiday so special! 🤍🇬🇷
Nothing, everything was fabulous
Établissement exceptionnel avec un personnel qui l’est tout autant Petit déjeuner excellent, piscine magnifique et propre Un vrai 5 étoiles, que dire de plus Une adresse sûre à Santorin !!! Petit clin d’œil à Stefanos qui est vraiment pro et bien marrant
Traumhaftes Suiten Hotel mit tollem Frühstück (eine Mischung aus Buffet und à la carte). So freundliches und aufmerksames Personal. Die Zimmer sind sehr geräumig und toll ausgestattet. Auch der Zimmereigene Whirlpool am Balkon war ein Highlight.
Nichts zu beanstanden
The people who work in this hotel were amazing! Each one of them was so nice and welcoming! The breakfast food was delicious. Not many options but for us it worked out great! The pool was lovely and the overall atmosphere was great. Location wise, if you are with older kids it is amazing and beautiful but not comfortable to be with small/ babies.
We got the residence which is a walk from the main hotel. If we were just my husband and me it could have been amazing, but we came with small children and the path is on the Main Street which can be difficult. Also the bed wasn’t comfortable for us.
Ens hem enamorat de l'illa i gràcies a com ens han cuidat al hotel. Tot està cuidat al màxim detall, habitació impecable, instal•lacions de 10 i el meravellós staff. Agraïr a la Cristina i al seu perfecte español per acollir-nos tant bé! Ens ajudat en tot i més. La Samantha i el Estephan molt amables i encantadors. Els esmorzars deliciosos servits amb molt de gust, truites i pancakes fets al moment. A més podeu passejar pel poble de Pirgos que és preciós i tot sense agafar el cotxe. Ja tenim ganes de tornar!
Tutto.
Nulla.
Hotel był naprawdę super! Pokoje były czyste, a o porządek i higienę bardzo dbano. Personel był niezwykle miły, pomocny i zawsze chętnie służył pomocą. Dużym plusem jest również lokalizacja obiektu — blisko centrum oraz stacji autobusowej, dzięki czemu łatwo można było się wszędzie dostać. Mieliśmy pokój z jacuzzi, co było dodatkowym atutem i zdecydowanie umiliło nam pobyt. Zdecydowanie polecam ten hotel!
Very nice
Lovely staff, very helpful and attentive. Gorgeous rooms. Great pool and spa area. Nice breakfast.
Gym could do with more equipment
Absolutely perfect hotel! Highly recommended. Pyrgos is also a wonderful place — charming, peaceful, and far away from the crowds. Fira is very easily accessible by car, and Oia is just a 30-minute drive away. A great location for exploring the island. A hotel with excellent staff and outstanding service. Highly recommended!
Posto bellissimo e staff bravissimo
Tutto sia le camere che la parti comuni
El desayuno excepcional, la limpieza, las habitaciones amplias y con jacuzzi, y sobre todo la amabilidad del personal,
Nada, pero pondría mas sombra en la zona de piscina
Everything: the stuff, the location, the jacuzzi.
Nothing
Small and friendly - clean and all the facilities you need
Nothing
First of all, the service of the reception team led by the amazing Christina and Katerina. They welcomed us with a smile, gave excellent recommendations for viewpoints, restaurants, taverns and entertainment venues, all with love and kindness, and of course gave us a spa gift at their expense to celebrate our personal event. They also helped us with advice on planning when to go where, and simply did their job above and beyond what was expected! Also, Stefanos and the entire bar staff were so nice, courteous and pampering, both at breakfast and with the wonderful service throughout the vacation. Excellent and varied breakfasts, fast and accurate service, pleasant music and an unforgettable atmosphere. We will definitely be back!
We only stayed there for 3 nights :(
Everything from the food, the spa and the staff were sublime. A true hidden gem in Santorini. Huge thanks to Katerina, Kristina and Margarita for making our stay so special!
An amazing hotel located in one of the most picturesque villages on Santorini. The staff are incredible; welcoming, approachable and informative - they really care for their guests and go the extra mile to make your stay enjoyable. Special mention to Stephanos and Kristina for being amazing! Apartment was really comfortable with lots of space, amazing views from the top terrace and private car parking. A well maintained, modern, split-level arrangement with lots of space Lovely pool and bar area - Stephanos makes a great cocktail! A wide range of choices at breakfast include eggs, omelettes, pastries, pancakes, salads, fruits etc served in a lovely poolside location. Did I mention the amazing cocktails?
Everything was perfect although we could have done with a full length mirror in our apartment and somewhere to hang wet bathing things but these are minor niggles and didn't affect our stay.
Everything was perfect. The entire staff very nice and friendly. After the Fira-Oia hike i returned 30 later from the breakfast closing time but there it wasn't a problem for them to make one for me, too. Stefanos from the bar is the best! :)
Nothing to declare here.
ארוחת הבוקר היתה מושלמת החדר עם הג׳קוזי בחדר היה רעיון מצוין הצוות במיוחד פקידי הקבלה והאחראית על הספא היו מהממים
חדר הסואנה הרטוב לא אהבתי היה ריח לא טוב חדר הכושר היה צנוע עם מכשירים בסיסיים
A személyzet nagyon barátságos és segítőkész , könnyű parkolás a ház előtt közvetlenül , igazából könnyen elértünk mindent , a reggeli nagyon finom volt !
Tout
.
Accoglienza, pulizia, disponibilità, simpatia dello staff.
Velmi dobrá snídaně, skvělý a ochotný personál, zejména na recepci. Velké poděkování patří také paní, která se starala o úklid pokojů – její práce byla opravdu nadstandardní. Líbilo se nám i umístění hotelu a blízkost taverny, kam jsme každý den chodili na večeři. Skvělá vířivka, velmi příjemné městečko Pyrgos se skvělou crêperií na náměstí a výbornou restaurací Kastelana s krásným výhledem na město.
Uvítali bychom pestřejší výběr snídaňového bufetu. Pro hosty, kteří se v hotelu zdrží déle než týden, by širší nabídka byla velmi příjemná.
Everything! This was the best surprise of our Greek island hopping. The hotel was perfect - excellent location in the best village on the island, the friendliest staff; who couldn’t do enough to make our stay comfortable, the cleanest rooms and hotel I’ve ever seen and the loveliest pool area. Literally a 10/10 hotel
Honestly, nothing.
Cordialità, servizi e struttura eccezionali. Lo staff in particolare top
Tutto super
Everything
Fantastisk boutique hotel beliggende i en hyggelig lille by med gode restauranter. Vi har en suite med egen lille pool med rigtig flot udsigt. Kan varmt anbefales.
Lækker morgenmad God service og personalet var meget hjælpsomme
Exceptionally clean. Great location.
The original suite I had booked was over 3 floors which I hadn’t realised and didn’t suit us. However the hotel moved us immediately to a great room and didn’t make me feel bad about it.
Les services proposés,salle de sport, spa, piscine privée, petit déjeuner à la carte
- rooms - service - personals -breakfast
Excellent and efficient staff. All services are excellent too. Bar, breakfast, lunch and service are very good. Very pleasant and friendly staff. If we visit Santorini again, will stay again. Not too busy but not too far away from important visits and activities.
Unfortunately the air condition equipment malfunction made the stay a little uncomfortable.
We really enjoyed our stay. Beautiful property tucked away in a quiet village of Pyrgos. Staff went above and beyond to make sure we had an excellent stay. The spa room and the massage were so good. Stefan looked after us at breakfast and the pool bar, he even remembered us by name. Highly recommend this property to anyone visiting Santorini.
Great selection options for breakfast. Super peaceful and relaxing
Didn't like the sofa bed
The hotel was incredibly clean and beautiful. I would love to go back again. Staff made us welcome and felt special and relaxed
Nothing
Lo staff gentilissimo
La pulizia della vasca
Friendly and attentive staff. Great amenities and lovely welcome drink by the pool. Breakfast delicious and rooms nice. Great restaurants near by. Wish we could’ve stayed longer!
Ubicación tranquila. Instalaciones perfectas. Personal muy amable
Breakfast was exceptional, great choice and eating on the terrace was amazing. Though you can eat indoors if you choose. We asked to change room (only due to personal preference) and they moved us without hesitation or making it feel like we were putting them out.
There was nothing I can say we didn't like. However we did book the Rimidi Suite, which was amazing, 900sq ft, very spacious. However it wasn't practical for us. It was over 3 floors. Ground level was a coffee making area and bed, single warddrobe, no mirror. Bathrom was down steep marble stairs with a turn at the bottom. This for me was an issue as I always need to visit during the night and I felt unsafe. Upstairs from ground level was a lounge area and a terrrace with a jucuzzi. Again these stairs were steep. We were also attending a wedding and all our friends were in the main area of the hotel so we did feel a bit isolated. So based on these aspects we asked if there was availability in the main hotel. The reception staff were so amenable and even asked if they could help in moving us across and asked us to check that the room was to our liking before we moved. Maybe one tiny thing is that the bar shuts at 9pm, it's very quiet and mostly you will be out eating at restaurants anyway so I totally understand why it shuts early.
My experience at Alleys All Suite Hotel and Spa was truly exceptional. From the moment I arrived, I was welcomed with a warm, friendly atmosphere and a level of service that made the entire stay feel special. The staff were attentive, professional, and went above and beyond to ensure every detail was taken care of. A special mention must go to Stefanos, whose outstanding hospitality and genuine care made a real difference to my stay. Stefanos was incredibly welcoming, helpful, and always ready to assist with a friendly smile. His professionalism, kindness, and attention to detail reflected the high standards of the hotel and helped make the whole experience even more memorable. The suites were beautifully presented, offering a perfect combination of comfort, elegance, and relaxation. What stood out most was the genuine hospitality throughout the hotel. Every member of the team contributed to making the stay memorable Alleys All Suite Hotel and Spa is a fantastic choice for anyone looking for comfort, luxury, and outstanding service. I would highly recommend it and look forward to returning for another wonderful stay.
Nothing
This hotel is exceptional, the rooms are big, bathroom has everything you need , very good hairdryer, safe, and a hot tub on the balcony. What really makes this hotel special is the staff. The receptionist’s were so helpful, nothing was too much trouble for either of them. The maid was friendly. The service we received from Stefonos in the bar and restaurant was incredible, he really made our stay so special, he remembered our names, our orders, our drinks and was so friendly and helpful.
Totul a fost de vis: camera, micul dejun, personalul! Vom reveni cu mare drag!
Amazing place. Everyone was super friendly and went out of their way to make sure we are happy and taken care of. It was a lovely place. We really enjoyed it.
No issues at all.
First and above all, what we loved most was the wonderful staff. From the warm welcome we received upon arrival to the kind and thoughtful messages before we even reached the hotel, they made us feel truly cared for. Kristina and Katerina at the reception were exceptionally friendly, professional, and genuinely caring. We truly enjoyed talking with them, and their warmth, positive energy, and attention to detail made our stay even more special. We would also like to give special thanks to the lovely woman at the spa. She was warm, compassionate, and genuinely sweet. The way she welcomed my mother and gave her such a heartfelt hug was incredibly touching and meant a lot to our family. We would also like to thank the breakfast and lunch staff, who were always welcoming, attentive, and cheerful. Their excellent service added greatly to our overall experience. Thank you all for making our stay so memorable. The hotel itself was wonderful, but it was the people who made our stay truly exceptional. We would be delighted to return in the future. ❤️
Nothing
Amabilitate personalului în mod special Ștefan de la restaurant / piscină și Katarina de la recepție .
המלון הכי טוב שהתארחנו בו אי פעם! הייתה לנו חוויה מושלמת מההתחלה ועד הסוף. הצוות פשוט מדהים – אדיב, מקצועי, שירותי ותמיד עם חיוך ורצון לעזור בכל דבר. החדר היה נקי, מפנק ונעים, וכל פרט במלון היה מתוכנן ברמה הגבוהה ביותר. ארוחת הבוקר הייתה מושלמת – טרייה, טעימה, מגוונת ועשירה, מהטובות שאכלנו. השירות יוצא הדופן, היחס האישי והאווירה המיוחדת הפכו את השהות שלנו לבלתי נשכחת. אין ספק שזה אחד המלונות הטובים ביותר שהיינו בהם, ואנחנו ממליצים עליו מכל הלב לכל מי שמחפש חופשה ברמה גבוהה. תודה רבה לכל הצוות על אירוח מושלם. בהחלט נחזור שוב! ⭐⭐⭐⭐⭐
המקלחת לא הייתה טובה, היה זרם חלש פעם מים קרים פעם מים חמים , אחרי שסידרו פתאום המים היו מלוחים והזרם עדיין היה חלש מבאס לשטוף פנים עם מים מלוחים ולצחצח שיניים מבקבוק אבל חוץ מזה הכל היה מושלם
Un séjour absolument exceptionnel ! Nous avions réservé la suite lune de miel avec piscine privée chauffée, et tout a été parfait du début à la fin. Le personnel est d’une gentillesse et d’un professionnalisme remarquables. Le petit-déjeuner à la carte était délicieux chaque matin, le bar de la piscine excellent, et la salle de sport très bien équipée. L’emplacement est également idéal : une agence de location de véhicules se trouve juste en face de l’hôtel, plusieurs excellents restaurants sont accessibles en quelques minutes à pied, et le village est selon nous l’un des meilleurs choix pour séjourner à Santorin. Situé au centre de l’île, il permet de tout visiter facilement tout en offrant de nombreux restaurants, de jolies églises et une vue magnifique sur les couchers de soleil. Un véritable rêve éveillé que nous n’oublierons jamais !
Rien
Everything ! The cleanliness, the breakfast etc… The staff were exceptional. Thanks to them. I really recommend.
Nothing
The hotel is very nice. We had the honeymoon suite and the large jacuzzi and terrace had an amazing view! The staff is very friendly and helpful! We would definitely recommend for a stay in Pyrgos!
Amazing staff ; nothing too much trouble. Very relaxing and room very comfortable
Nothing ; we were only stopping off post flight before a ferry hopping trip but would have happily stayed longer.
Hôtel récent et moderne qui est un vrai 4 étoiles. Vaste chambre équipée d'un grand bain à remous. Petit déjeuner avec des produits frais très diversifiés (6 fruits différents).
Rien
The staff and service was exceptional. Front desk Katarina was always available. Food and bar staff Stephanos and Samantha provided great service and were fun to interact with. The massage and the spa was also nice.
Not much negative for us. It’s a little away from main areas but that’s what we wanted to prevent constant crowds.
Un hôtel super bien placer un personnel très accueillant un petit hôtel donc pas trop de monde un petit déjeuner au top Des massages de qualités avec une masseuse à l’écoute et bienveillante et super gentille La suite sur le toit avec piscine génial
Le jacuzzi au spa était pas assez chaud
A great location, exception hotel with lovely rooms and incredibly well maintained.
Nothing
Super hôtel avec de merveilleux hôtes
Gentillesse des personnes
Upea hotelli! Huone sekä yleiset tilat ja uima-allasalue olivat erittäin siistit ja viihtyisät. Huone siivottiin päivittäin, ja huoneen oma poreallas oli kiva ja sopivan lämmin. Henkilökunta oli erittäin ystävällistä ja auttavaista. Erinomainen, laadukas ja täyttävä aamupala. Sijainti on loistava, kaikki palvelut sijaitsevat lyhyen kävelyetäisyyden päässä.
Ei mitään huonoa sanottavaa.
Beautiful setting, exceptionally clean and people amazing.
Nothing at all
Le confort de l'hôtel dans tous les domaines, les installations (toutes les chambres possèdent un jacuzzi), tout le personnel de l'hôtel est au petit soin, le petit déjeuner sublime, la literie, le spa accessible sous réservation. Tout était génial !
We had a truly unforgettable stay at this property. We were in one of the private residence which is run by the hotel, about 50 meters from the main building. It was exactly as the photos described. What sets appart this property is the sincerity, attention to detail and hospitable team. Here are a few things that added so much joy to our stay : -The team came out to welcome us upon arrival after picking us up from the airport -We were welcomed with a cold drink and a tour around the property, which we had full access to even staying in one of the outside residences -The beds were very comfortable and the room sound isolated despite being somewhat close to the road -There were sweet decorations added since it was our honeymoon -We received good recommendations for close by restaurants -the included breakfast was lovely with such friendly staff -the local village features many beautiful churches and a castle ; much more to do in walking distance than we expected -we booked a massage at the spa, and it was fantastic We could add much more, but overall highly recommend this booking ! We wish the staff a beautiful season and lots of success.
Staff were amazing! Especially George at the bar. Really clean and comfortable rooms !
We were in the honeymoon suite on the top floor. The lights in the jacuzzi never worked even after they were apparently replaced. So I guess never ended up going into the jacuzzi in the evenings which was a shame :(
L’accueil était parfait ! Le personnel était très attentionné et sympathique. Et la chambre avec jacuzzi était impeccable !
Camera molto bella e spaziosa, pulizia top, così come il personale molto gentile e disponibile
Niente in particolare
Breakfast was fantastic throughout my stay.
It’s fine
Soggiorno perfetto personale super disponibile
הכל
A perfect vacation in a perfect hotel. Special thanks to the lovely Nicoletta who answered every request with a smile. Also to the kind staff at breakfast by the pool who made the meal an experience, we really enjoyed it. Great location, quiet and at the same time in the center of Pyrgos with great restaurants around.
Services is the most important thing in this hotel. Staffs here are really good at their profession and give us a lot of help.
The breakfast was fantastic and provided a lot of options across our week stay. The location was away from the main tourist towns but there was still a lot to do. Staff were fantastic and helped with dinner and activity recommendations without hesitation.
Nikoleta, Ilia and Nafsika are top gems of the hotel. Breakfast was amazing! Perhaps the reason to give a rating above 5 is professionals like the ones i mentioned. They made sure they went above and beyond to make our stay wonderful. Ilia is amazing at the massage!
Perhaps one of the strangest, rudest and awkward moment that occur at this hotel after being staying at hotels from last 25 years! The cleaning lady was extremely impolite, bad at her job and we felt threatened by her actions. She didnt clean toilet, didnt make the bed or changed bedsheets even oneday after us living there for 4 day, didnt bring in new drinking glasses, didnt clean the dining table, there were tissues in drawers of the table when we checked in. I can talk alot about how many mistakes but that is not just, when we asked for her to come and clean it properly, she came back screaming at me and my wife. And was perhaps cursing in greek and asked us to tell her what was wrong, when i pointed towards dirty table she was quiet. I complained about her to the hotel but that didnt improve anything on her training or didnt even get an apology from the hotel manager for her behavior. She was so bad that she ruined all the good work by other staff members in the hotel. And it seemed like she didnt care at all.
Merci à toute l'équipe de l'hôtel qui était aux petits soins et mention spéciale à Nikoleta, Nafsika, Stefano et Ilia qui ont fait du séjour un super moment.
The outstanding quality of the hotel is the staff. They were there to help in every instance, friendly and very informative on activities etc. The ambience of hotel was very relaxing and tastefully designed.
The only improvement would be to have a better gym. It is functional but basic.
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What guests love
Areas to consider
Cleanliness
7.8/10One review mentioned a negative experience with room cleanliness and staff interactions related to cleaning.
Service
10/10Multiple reviews highlighted exceptional service from staff, particularly Nikoleta and the breakfast team.
Location
10/10The location is described as quiet yet centrally located with great access to restaurants.
Room Quality
10/10The rooms have been reported as beautiful with great views.
Amenities
9.8/10Amenities are decent; however, some improvements are suggested.
Value for Money
10/10The overall guest experience indicated that guests felt they received good value.
Food and Beverage
10/10Breakfast options received high praise, indicating a strong performance in this category.
Overall Experience
10/10Guests reported a pleasant and memorable stay overall, despite cleanliness concerns.