AYANA Segara Bali

ㅇ맛있고 바닷가 앞이라 더 좋았어요

없어요

The variety and number of F&B outlets.

Flies at the Rimba pool side, tired and old fashioned decor in the room at Rimba.

Ein wunderschönes Hotel mit allen Dingen die man für einen entspannten und erholsamen Urlaub benötigt. Nicht zu vergessen der private Strand den man als Gast nutzen kann. Das ganze Ambiente sehr schön!

Fantastisch

レジデンスの洗濯機は便利

なし

This is probably one of the best hotels we have stayed at, though we did encounter several issues during our stay. The two-bedroom option is the best for a big family which is why we didn't choose Kempinski. We could keep the bedroom doors open and the main door locked for convenience. The balcony is great; you can see the sunrise and sunset over the sea. The food was great and safe overall. Karang is fantastic. There is one staff member whose first name starts with LO. He is great, speaks Chinese, Korean, English, and Japanese, and he is very entertaining. I loved the food he recommended. He has great attention to detail and gave enough snacks for the five of us. Some other restaurants only give four, so we have to rip one snack to share. The other good food venue is To'Ge, which is great for fussy eaters. This is the only place where everyone was happy because it serves a great variety of food. Just one thing: Hainanese chicken is best done with chicken thighs, but flavor-wise, it is the top. We didn't like Padi. We ordered the same food twice and the staff didn't say anything. Scusa has the highest prices but does not have good food. Most of the staff members are lovely, but we did experience a couple of minor exceptions with the housekeeping team. When I said hello to one cleaner, he gave no response at all, and another cleaner rolled her eyes at me. We also had big concerns regarding food and water safety in Bali, but hotel food is safe. We had consulted an AI that advised us it is best to brush our teeth and wash our face with bottled water, and only drink bottled water to avoid "Bali belly." A concierge told me before arrival that they could only deliver 8 bottles of mineral water per day. Because of this, we had to drag our suitcases around to get more bottled water right after getting off the plane.

It would be nice if "Bali belly" wasn't such a constant worry; no one wants to spend their holiday dealing with diarrhoea and vomiting. The hotel food and pool are safe. We stayed on bottled water and bottled drinks. After check-in, we realised the mineral water delivery was inconsistent, and sometimes we only got 3 bottles. It was a bit annoying to keep asking for it. At some other hotels we have been to, there is a water station in the corridor where guests can take it themselves. Another small issue was with my booking name. Booking.com used my preferred name. It is accepted everywhere I go, but it caused a bit of a fuss at this hotel. I was told upon check-in to contact booking.com to change to my legal name. But I just got off a 6-hour flight from 3 am. I don't want to spend my holiday talking to booking.com. I don't quite see the reason for the issue, as I paid the full sum and have a valid ID. Furthermore, the tram system isn't ideal for families. Especially when coming out of Rimba, it is already full and impossible to fit into. We previously rented a buggy on Hamilton Island and explored the whole island. I would gladly pay more for a buggy here just to enjoy the whole resort more. It's a shame that there are a lot of pools and great places in the resort that I have not seen because of this. Finally, the credit card policy was a minor annoyance. Nowhere else holds funds on my credit card; they usually only want my credit card details. I don't like this policy because I prefer to spend money on my holidays without constantly being reminded of how much I am spending. The main thing of the holiday is to stay happy spending and not being told we have to hold more money on your card because you are exceeding the initial money we held on this card. And if you don't respond, we are going to do it anyway. Well, why bother telling me then?

太喜歡了，房間舒適，渡假村裡面的餐廳都好吃，每一個游泳池乾淨又漂亮，早餐好吃，小朋友跟家長都玩得非常開心。 Rock bar超讚，看夕陽真的很美，下次一定還要來無。

Stayed 10 days in total, was amazing. Really isn't much to complain about. Amazing clean place. Amazing service, everyone seemed quite genuinely happy to be working there.

Hard to complain, great breakfast spread and enough restaurants that there is something for everyone. Place was insanely clean and service was just beyond expectations. Couldn't ask for more in alot of these categories.

The only downside is (and as expected) was that the pricing is quite high inside the resort for food/drinks but that is the cost of great service plus high quality. I did use GRAB once to bring food in which the resort had no problems with.

Facility, staffs and service

None

Personeller çok güler yüzlü. Hizmetler güzel. Karşılama güzel.

Mükemmeldi öncelikle yüksek katlı olması sebebiyle hiç böcek yoktu balide çok yerde kaldım ne kadar temiz olursa olsun mutlaka gecco ile karşılaşmıştım ama asıl gelmem gereken yer burasıymış. Resort ve çok büyük bir otel içinde farklı farklı oteller var hepsine 5-10 dk bir ücretsiz shuttle gidiyor. Otelin okyanusa kıyısı olan kendine özel plajları , hayvanat bahçesi, Mimati tasarım ödüllü bir müzesi ,çeşit çeşit havuzları (yüksek katta okyanus manzaralı ) ve harika yürüyüş alanları vardı . Günbatımı mükemmeldi ve rockbar manzarasında izlemek harikaydı. Normalde tekrar Bali planım yoktu ama en kısa zamanda tüm seyahatimi bu otelde geçirmeye yönelik bir tatil programlıyıcam 🙏🏻

Begenmediğim hiçbir şey yok sadece damak tadımıza uygun çok yemek çeşidi yoktu biz pizza ve hamburger yedik.

발리 갔으면 리조트는 가봐야지! 하고 첫 리조트로 정했어요. 세가라 룸 예약했는데 뭐 때문인지 레지던스 룸(커넥팅 룸이었음)으로 업그레이드 해줬습니다. 방은 너무 좋았는데 레지던스는 셔틀 버스 지정 장소가 아니기에 세가라 로비에서 내려 다시 직원한테 셔틀 요청해야 하는게 좀 불편했어요. 하지만 나중에는 아예 정해진 셔틀 안 타고 직원한테 다이렉트로 셔틀 요청할 수 있어서 좋았어요. 그리고 여기 레스토랑은 무조건 예약 필수입니나. 첫날 뭣도 모르고 워크인으로 갔는데 다 예약 풀이라고 해서 배달 시켜 먹었어요.(리조트 식당은 너무 비싸서 오히려 저렴하고 푸짐하게 배달로 잘 시켜 먹은거 같아요!) 레지던스 직원 Ummeq이 배달 음식 시킬때도 도와주고, 슬리퍼 잃어버렸는데 어디서 잃어버렸냐며 다시 확인시켜주고ㅠ 친절한 미소와 서비스 마인드에 감동받았습니다.

리조트 물가가 엄청 비싸요ㅠㅠ 셔틀버스 기다려도 사람 많아서 다 못탈 때도 있습니다. 레스토랑 다 예약해서 가야하는 것도 좀 불편합니다

It’s mind blowing, the different connecting hotels, pools, spas, restaurants and bars are amazing. You could spend a week here and not get bored for choices.

It’s not cheap but honestly worth it.

コスパはあまり良くありません

넓고 쾌적하고 깔끔하거 친절하게 설명 잘해주셨어요

너무 넓었고 처음이라 가야항 코스를 찾는다고 고샌했네요 ㅎㅎ

表面的な見た目は良い 建物間の移動トラムは便利 ロックバーの景観がよい

レジデンスでは上階の椅子を引く音や歩く音などしてゆっくりできなかった 到着時にベルスタッフとフロントの連携がとにかく悪く、到着後しばらく待たされる 荷物移動など依頼してもなかなかやってくれないので自分でやった方がいいです 値段の割にサービスレベルは低く期待しない方がよい フードも全体的にそこそこで感動的ではない コスパ的に合わないことが多い

Ayana resorts are a quiet resort hub with everything available within the resort grounds. We were looking for 3 fays of pure relaxation and that's exactly what we got.

Rock Bar was a disappointment this time - it was our second time here. The food was not very tasty and portions were small. My wine also tasted a bit stale. Was not worth it for the price you pay.

Overall clean and well maintained.

Прекрасный новый отель, обслуживание на высоте,персонал очень дружелюбный,было приятно обьщаться. Очень большая ухоженная зеленая территория. Рестораны на ужин- прекрасны, очень вкусно готовят европейскую кухню. Так вкусно даже в Европе не поешь! Повора на высоте,особенно ресторан "Scusa".

Мы были в сезон дождей, они все и испортили, впечатление от пляжа и моря самые неприятные. На пляже идет слив всех территориальных вод, и все это с мусором и грязью выливается на пляж. В сезон дождей - только бассейны.

飯店內眾多設施

食物算是中規中矩，價格稍高

飯店很新 房間也很乾淨 服務人員親切

早餐種類偏少（太多韓式）到resort 吃早餐還比較多樣 到其他比較有名的點 如海灘 比較遠 到較大的泳池基本都要坐車

숙소 안에서 모든 걸 해결할 수 있고 수준 또한 5성급 답습니다. 구석구석 사람의 손길이 닿아 매우 잘 관리되고 있어요. 특히나 앱으로 필요한걸 주문할수 있어 아주 편합니다. 아이 둘과 있다보니 물 수건 등등 필요한게 많았는데 즉각 가져가 주시더라고요. 음식도 한국 가격이긴 했지만 정갈하고 맛있어요. 얼음도 실컷 마음껏 먹을 수 있어요. 마사지도 발리 최고 수준이에요. (로컬부터 몽땅 다 받아봄) 메인풀은 환상입니다. 다만 선베드 위에 물안경 같은 집어가기 쉬운건 두지 마세요. 사람이 많아서인지 아이들 것이 사라져서 곤혹스러웠네요. ㅎ

상당히 많은 나라를 여행했는데...숙소 결제 시스템이 사람이 입력해야하는게 많은거 처음 봤어요. ㅎㅎ 그탓인지 마지막날 결제시 실수(?)가 있었어요. 엑스트라배드 하나당 *4박을 추가해서 계산하는 바람에 200만원 가까이 오버된 금액이 나왔어요. 그냥 떠날뻔했는데 다행히 사실을 알아차리고...심지어 이미 결제마친 케이크 가격까지 추가된 사실을 발견해 떠나기전 아슬아슬하게 환불 받았습니다. 매우 황당했어요.

The room was beautiful, the views were incredible. My housekeeper was lovely and left little notes.

It doesn’t cater very well for solo female travellers. The staff always seemed surprised when you said you were on your own, prices for singles were higher when wanting to book tours or you had to be in a 2, you couldn’t book a table at Rock Bar if you were a single, only counter top. The spa and food were incredibly expensive for Bali. Communication about noise at the Ayana Segara didn’t happen and had to change room to Ayana on the first day, the first whole day was wasted. They sent the wrong luggage to the room. I wouldn’t recommend if you’re solo and wanting to be somewhere with a little bit of a vibe. It’s more for families.

Staff and resort are amazing.

The "biggest ballroom in Bali" is being built at the Segara complex and is extremely noisy. Certainly not the relaxing holiday we had planned! No mention of these works on Booking.com or Ayana website. Spoke to management who applied a small credit to our account but would have preferred to know in advance.

Nice,clean

조경, 시설, 뷰는 역시 끝내주네요~ 근데 룸 사이즈나 컨디션은 생각보다 쏘쏘? 화장실은 고급스럽고 좋았네요ㅎ 수영장은 아야나 메인 풀이 제일 좋았고 탈라소테라피 아주 좋앗네요~ 룸서비스는 맛 없으니 비추고, 락바는 무조건 방문 추천!

조식 8시 넘으면 줄 서서 기다려야 할 정도로 사람이 많더군요

整體來說近乎完美

旁邊在施工，明明已經是淡季訂房了，應該要可以安排度假村其他間不會被吵到的飯店才對，這點很可惜 其他都非常好

Kids Club

Personeel lijkt geforceerd

Clean Welcoming

To make the check in timing very short

アプリ内でのチャットで疑問点を解決出来る。 スタッフが優しくて素敵。

若干英語が聞き取り辛い

So meticulously kept prim, even though having large area about 100 hectares

Amazing room, Service, Food, Pools, relaxing atmosphere… Everything was so good.

Would be great if they would provide more gluten free options at breakfast

高級感があってホスピタリティも最高級グラスでした。ここでサプライズでプロポーズもしていただき、素敵な薔薇の花束も本来のものとは別にオーダーしたそうですが、心良く用意していただいたとのことで、本当に素敵な思い出となりました。プライベートディナーでついていただいた方は少し干渉が多く、自分の話も沢山してきてちょっと2人の大切な時間をゆっくり過ごしたいなと思いましたが、感じは良くいい方ではあったので、彼なりの心配りだったのかなと思い不快ではありませんでした。またぜひ利用したいです。

とくにないです。 敷地が広すぎるくらいかな。

많은 액티비티와 시설이 있습니다.

한국 사람으로서, 외국에 온 느낌을 얻고 싶다면 다시 생각해야 합니다. 같은 한국인이 너무 많습니다.

The Kind people

Expensive

This was our fourth time staying at Ayana Resorts, and once again, it was absolutely amazing. This time, we returned to Ayana Segara Resort, and everything was excellent. We celebrated my husband’s 40th birthday during our stay, and I was truly impressed by the thoughtful touches. The team prepared a complimentary cakes and a heartfelt card, which made our celebration even more special. The breakfast was fresh and delicious, with a wide variety of food options. The pool area was spotless, and clean towels were always available. I must say, our room at Ayana Segara was one of the cleanest I’ve ever experienced in Bali. We didn’t leave the resort at all – we spent our entire trip within Ayana, and the service was just as great as before, maybe even better. All the staff at Segara were pleasant, friendly and very professional. Every request we made through the Ayana Resort app was handled quickly and with excellent customer service. A special thanks to Janu from the Segara team. I first met him at the Ayana Club Lounge in 2016, and he is still working at Ayana. Thank you for your incredible service and kindness. He truly made our stay even more memorable. I’ll definitely be coming back on my next visit.

Nothing. Everything was amazing.

Well presented

All good

4泊しましたが、毎日楽しく過ごすことができました。

كل شي جميل ومرتب وعلى اكمل وجه من ناحية الترتيب والخدمة شكرا طاقم ايانا سيقارا 🤍🤍

كل شي جميييييل 🤍🤍

staff members had the best hospitality!

Every pool is nice

It was our first time at Ayana Segara. Facilities were great with playgrounds and pools for the kids across all the resorts in the estate. The multiple resorts meant different options for the kids, which was great! Restaurants were good and so was the breakfast. I highly recommend spending some time at the Saka Museum. Staff were very polite and happy to help. The only minor downside was that a buggy is needed to go from the residence to other parts of the estate. It was not always readily available resulting in some waiting time. We will definitely go back!

環境 早餐 服務和住宿價格不成比例，特別是在Kempinski退房後接著入住Ayana Sahara,感受差非常多

수영장이 정말 좋았습니다. 세가라에 있었는데 시설이 너무 깨끗하고 좋았습니다. 가족여행으로 추천합니다.

È tutto tremendamente perfetto

Sfido chiunque a trovare qualcosa che non vada

Very close to airport, it's a big resort area with a few Ayana hotels with lots of things you can do. You don't need to step out of the resort at all. Lots of restaurants to choose from. A lot for kids to do.

The pool side can be quite full and wasn't easy to find a pool side chair at Rimba

세가라가 제일 최근에생겼다해서 세가라로 했습니다. 방이 엄청 깨끗하고 화장실, 침대 모두 맘에들었습니다. 티비도 유튜브 넷플릭스 다됩니다. 트램이 자주다녀서 아야나로비, 림바 다니는데 전혀 불편함이없었어요 락바 한번쯤 가볼만하긴한데 굳이안내려가고 위에있는 아야나 식당에서 보는 뷰가 더 이쁜듯합니다. 세가라 앞쪽에 공사중인지 낮에는 공사소리가 좀 들리긴합니다

The resort is stunning! So beautiful with incredible level of detail. Food at restaurants is excellent! From Kisk which is sea to table concert to the Italian for more easy going vibes. The staff are so attentive. Could not fault them. We were not prepared for the grandeur and scale of this report! It’s MASSIVE! The trams run regular enough to get places easily. We booked the day before and stayed 5 nights at the Segaria. Which has the best vibes I think from all the hotel options. RIMBA is very far out and when we visited the pools, it was wayyy to busy and full of people. More family orientated while Segaria has an adult only rooftop pool and bar! Negative for us was that everything around the hotel is about taking photos, to a scale we have never experienced before. People only care about social media instead of enjoying their holidays. So expect to wait for others photos all the time… it’s also very expensive. Small beer is 150k when other 5 star hotels we stayed in charge 70-90k Lots of loud construction going on at the hotel. But that is pretty impossible to escape in bali Overall though we very much enjoyed our stay, the room was spotless, breakfast amazing, facilities are the best we have ever experienced! And staff so welcoming! Thank you AYANA

Very impressive design and layout

There was a lot of construction work going on which was noisy.

Service is unparalleled even at Bali standard. So many things to do especially for kids. 3 nights are not enough staying at ayana. It has everything you need inside. Kubu beach is the highlight of the stay. Definitely will be back.

敷地内に４つのホテル、朝食会場も内容は同じですが雰囲気が違うので3か所で食べてみてください。とおっしゃってくださいました。無料シャトルで移動したり、歩ける範囲も多いので毎日敷地内だけなのに8千歩歩いていました。気になったのは、階段がとても多く、手すりは全くないので大変そうだと感じました。でも車椅子の方も来ていたのでヴィラだとバトラーもつくし良いのでは？と感じました。日本の夏より涼しく過ごしやすかったです。バリの文化を学ぶ場所があり、日本語の解説もあるので良かったです。

Everything was perfect! I would like to stay again.

Overpriced. Food options not great

A beautiful hotel with exceptional facilities

We stayed for one night prior to flying home and, because of the nature of the resort (which we hadn’t realised combined 4 hotels on booking) it was a bit overwhelming. I also expected the food & cocktails to be a bit better - we had to return our watery margaritas at the Rock bar

welcome checkin shuttle bus all ayana properties good bfast really good service good rooms good couldnt really see anything to over criticize.

I can’t describe how great our stay was, the staff attitude, facilities, cleanliness, food and activities was exceptional

Nothing

This one of

We had a fabulous three day stay at Ayana Segara Bali Resort. The resort is absolutely beautiful. Room was a perfect blend of modern luxury with traditional Balinese charm also very clean and spacious. The bed was so comfortable. The staff were all wonderful. I was celebrating my birthday and received so many nice messages, they also suprised me with birthday cake and balloons, they truly made me feel so special. Would definitely recommended staying here, hope to be back soon.Thank you all again 🥰.

방이 넓고 깨끗합니다. 직원들이 매우 친절합니다.

Could not recommend this place enough! Appreciate the price is a little higher than most places available, but this was by far our favourite place and stay in Bali!!

It’s a stunning property & there is so much to do within Ayana estate - you really don’t need to leave which was ideal for the holiday we wanted. The staff are so kind & they went above and beyond to make our stay memorable.

Very clean and modern hotel. Great facilities. Very friendly staff which are very thoughtful and gave us a card on departure which was very nice.

As a top notch hotel, the food was ok. And the location is bit far from downtown type recreation activities. Though grab is convenient.