Radisson Chandigarh Zirakpur

The washroom was smelling. Exhaust of the washroom was not working. When we asked to shift us in another room then the gave us option of room which was filled the smoke smell that we were unable to stand there

Bathrooms were not clean so many dusts on tiles

Connectivity closer to the airport

Food, it’s very bad South Indian. They have no clue. Chinese absolutely no clue, chilli, chicken, taste, sweeter, fried rice looks brown.

It’s very closer to the airport. It’s in the main road.

Value for Money, neat and clean a decent hotel

Only the location- it is the sole decent property within the area.

Upon check-in, i was asked to wait for more than 30 mins to get a room. While the secondary guest hadn’t arrived, they harassed me for the id. Somehow, i was allowed to go in. When the secondary guest arrived, they did not allow him to checkin. While the said they will confirm the guest’s entry with me, i never received a single call, neither on the hotel phone nor on my cellphone. When the guest asked sternly, they allowed him passage. When confronted, they said, might be the intercom is not operational in my room.. Not sure where they pretend calling? The next day, i forgot the keycard in the room, asked reception to issue a duplicate card, they created so much fuss. It was barely 10:30 am, and they started questioning me on my checkout rather than issuing me a key. Infact suggested to call the secondary guest for key, mind you, they never gave the secondary guest the key card in the first place ! Then when I asked them for fresh mugs, they gave me dirty stained mugs. While checkout, i asked to speak to the Shift incharge, they said, they are busy doing checkout and asked me to wait ! Horrible stay..

Nothing

Everything From Staff to facilities

Staff is not good and room location is for booking.com is not good They don't treat booking.com customer as regular customer They gave bad rooms to booking .customers as per normal bookings

We liked the ambience of hotel

We had called reception they haven’t pick any call. They do not connet television with wifi.

no

Dinner Food was really really really bad. Imagine paying for really bad food. Breakfast was very good Beds were very very uncomfortable and my Back developed Pain.

The property was well managed and well maintained. The breakfast was pretty good and the room was clean and spacious.

Staffs are cool

Poor food Poor WiFi Poor A/C

Outside room ambience was good but nothing in the room😂 room feels like 2 star properties.

I booked it from booking.com but the booking was not done and I did twice booking ones they get to know we are from booking com they stoped the intersections with us after half hour they got booking then they told us to wait we waited 45 minutes more in total after reaching property it was 1.5 hour wait. Worst and receptionist was zero percentage helpful and didn’t liked.

Food was good

All ok

Location and Ambience

Nothing

Nothing particular, not value for money proposition

No buffet dinner, swimming pool area not clean, no change towels avl, no GST invoice provided on check out. Overall not worth the amount charged

Nice hotel & good location.

1) Unusual billing policy: Guests are required either to provide an advance deposit at check-in for anticipated restaurant expenses during their stay or to pay for each order immediately. I found this approach inconvenient and not in line with the experience typically expected at a hotel of this standard. 2) Management should invest more in staff training to enhance service quality and guest experience.

It was relatively near the airport. The staff were very attentive and polite. Breakfast buffet was good. I liked it that they had a flutist. He was awesome. The spa was also very good and reasonably priced. Will definitely go back.

The rooftop dining was not available.

Nothing.

Possibly the worst hotel I have stayed at. Cleanliness was poor. I arrived to a room with a dirty toilet & toilet papers floating. There were hair all over the place. The door was strangely wide open when I checked in so wonder about the security. The WiFi didn’t work despite multiple people trying to fix it till 11pm at which point I just needed sleep. Simple requests to reception or in room dining took ages & multiple trips to the reception.

Ambience and overall it was good.

Service is very poor, had asked for bathtowel ,which They never turned backed till check-out was asked at early morning. For which we had managed any how.it shown They arw list bothered about service.

Awasome Stay

Nil

Some staff member were very helpful but some were not at all and not even talking politely

Like to hote and food was very good.

Structure

Cleanliness and elegant

Nothing as such

“Good breakfast, but there was no peanut chutney

Hand shower is not available in the bathroom

Mostly Everything was good about the hotel and we had a pleasant experience at the Hotel.

There were frequent power cuts leading to blackout inside the room, making it uncomfortable for our Kids. Also we had noisy neighbours who were disturbing even at 2 am in the night,

Excellent

Excellent

Everything is just top notch

Nothing

Toilet was not clean in room no 330 AC was not coming even at 18 degrees

While doing booking i clearly entered details about stayiing of 3 adults & 3 children and was charged accordingly but restaurant buffet breakfast reception had details only about total 4 persons and while entering the restaurant for breakfast person said only 4 person are allowed had some argument at that time which was very embarrasing never gave such thing that paid for 6 person and during breakfast they don't have proper information i always book via Agoda this was first time using booking. Com and i am upset

Helpful staff in cancelling the booking without any charges

Very convenient location - right next to a shopping complex, excellent and prompt room service and professional staff

It would be great if they could have a functioning salon onsite

Good room size, good breakfast

Room smelled like someone has been smoking in there, checkout took long

The restaurant staff were helpful. I had difficulty walking and my aged mom was with me. They did all they can for us.

Front desk attitude. I requested for room near lift with twin bed facilities for me and my mom who is 92 yrs and I I was using a walking stick and what I got was a room that was a far from lift. The staff on duty cannot see our problem. He said the nearest room with twin bed is 317. He could have explain that I need to pay more for the room near the lift I would have paid up. Another issue was that I had to pay up front for the food consume in room. The front desk could have ask me for a deposit. Again the communication of the front desk on duty at that time was very poor. Please get your front desk to show some compassion when dealing with elderly guest. Also room 317 hand held shower was broken near handle. I sustained a cut on my finger. Luckily it was a small one.

Only location

Food was not good at all. Spread was ok-ok but taste was missing. Poor service, no cutlery on table, unorganised staff,

Nothing only meals are good

I didn't like room staf it's like dharamshala in haridwar

Breakfast was okay

They provide free valet parking services. They had put scratches on my new HYcross and was told that they will investigate using video footage.

They have completely tarnished the reputation of the Radisson brand. The staff—who seem to inhabit a world of their own—show absolutely no regard for their customers. I stayed at the Radisson with my wife. The scheduled check-in time was 2:00 PM; however, we arrived at the hotel at 2:30 PM. Even then, we were told to wait another 30 minutes. We were exhausted, yet they offered us nothing—not even a glass of water. Later, after we had settled into our room, we accidentally left the key inside, causing the door to lock. When I called the reception desk, I was told to come down personally to retrieve the key. I explained that my shoes were inside the room and asked them to come up instead, but I was told I would have to wait another 30 minutes—despite the fact that, from my vantage point upstairs, I could see they weren't actually doing any work at all. I found this entire attitude and approach completely unacceptable. I have stayed at many hotels, but the staff I encountered here was perhaps the worst I have ever come across anywhere. I liked the demeanor of the guard at the hotel's main entrance; he was welcoming.

Vijay was the only staff member who stood out—he was very polite and helpful throughout.

My stay at the hotel was quite disappointing. The room had a noticeable unpleasant smell, the toilets were not clean, and the shower was leaking. Overall, the hygiene and maintenance standards were below expectations. I hope the management takes this feedback seriously and improves their services.

Nothing as such.

Not even properly painted. Stained walls, smelly rooms. Food is average, definitely not at level of Radisson.

Ambience cleanliness staff food parking valets location all excellent . Especially pointing out steward SUMIT in food area

Quiet, staff very polite and helpful

Furniture not clean enough, could see dust. Bathroom not clean to high standard, water leaking near toilet. Bathtub stained. Could see mosquitoes in bathroom. Bedroom floor was sticky.