Luxe-Molen Boutique Hotel

Nice

The Noise was unbearable , I had to make a call to reception after 12h00 midnight complaining about the noise, It was like I was at a student residence at end of the month. I complained twice no intervention was made. The shower was also not cleaned properly, other wise everything esle was excellent.

The establishment, very near and fit to be a 4 star. Staff, gracious, professional and very helpful.

The location as central as it is but the area is very noisy. Youngsters rowdy in the evenings.

Excellent breakfast.

No gluten free options.

Clean and cosy

Not applicable

Zentrale Lage, Sauber, Super Restaurant

Clean, spacious room & friendly staff.

The only thing I ddnt like was the fact the aircon was quiet cold. I wish two chairs could be provided in the room for the guests to sit (especially if the booking is for 2 people) so one can sit & eat.

Good breakfast. Super friendly staff, especially at the bar. Great winelist at good prices

Was a little noisy but not unbearable

Good place, I loved everything

Nothing

Cool Restaurant and bar , room was big and clean

TV did not work Very noisy during the night Poorly sign posted arriving in the evening

The facility itself and the staff and the cleanliness

The breakfast was fine. The family room was generously spacious...My boy loved it.

The floor of my room was not really clean, with lot of hair

The fact that they don’t have blankets in the hotel

Comfort

Checkout time

Staff members showed care when we were double booked by Booking.com and ensured that we still enjoyed our stay, especially a male supervisor with glasses.

Place is good

A/C didnt work

Generally the hotel is beautiful, I loved their sushi and the ladies in front and in the bar or restaurant are good except a few

There is a crazy guy that works un the evening. He wears a Binni at work and has beared. He is rude to the core. He woke us up with my wife telling us that he gave us a wrong room. This is the second time he had been rude to us. There were also cockroches in the new room at second floor. This send a terrible message to us as we pay a lot of money just for one night. The bathroom door was not working and if one is sitting in the toilet, the whole smell goes to the room. I had a terrible time in that hotel this time around. Despite having arrived tired from driving a long distance from Gauteng to Queenstonw, they refused to give us an extended time for an hour to check out.

Easily accessible, stylish, elegant and very comfortable, child friendly as well

Nothing

Spotless clean ,huge rooms ,in town ,great staff

Nothing

Hospitality

paying extra when served with breakfast

Friendly and helpful staff. Clean room.

No internet on TV. TV had limited channels. No door outside room to grass outside. No clean

Location and cleanliness

The bed was uncomfortable and the place was noisy at night

Excellent breakfast. The dinner menu was amazing. i was surprised to find, Exotic flavours ... Satay,Bitterballen and Nasi. The steak plate was perfect and very generous portions. Service was very good with friendly and informative staff.

outside appearance is deceiving, nothing wrong, just looks old... inside is modern, chique and fresh.a

Hôtel en périphérie de Queenstown, calme et sécurisé, un peu vieillissant, 1 serviette de douche pour 2 personnes, serrure de la porte abîmée et peu fiable, personnel sympathique et compétent,excellent restaurant et petit-déjeuner

The breakfast was good.

Arriving at the property is a bit complicated because there is no button to press at the gate. You have to make a phone call in order to be let in.

A breakfast was included in my booking and upon checking in, I arranged with the receptionist and another staff member that I will need to collect a breakfast to take on the road, as I had an early meeting and wont have time to sit and eat at the property. This was not recorded and the next morning I found out my breakfast was not prepared and no one on shift knew about it. Since they told me it would take a while to prepare something at that point, I had to leave without breakfast as I had early meetings to attend. It ended up being a hungry morning and a long meeting with my stomach growling.

Room was spacious, Food was very good& fresh

Neighborhood wasnt so ok. But once in the compound I felt safe

The pillows were amazing.

They did not have fruits for breakfast.

Room

Food No clean linen Noise after hours No staff for breakfast on time

Rooms very neat and modern

Breakfast to be included on the rates. Breakfast times to start at 06h00 like most of other hotels or facilities.

N/A

N/A

Spacious and neat nice breakfast

Water takes longer to be warm

Plek lyk netjies

Geraas in die nag sodat almal wat geslaap het wakker geword het. Dis so onaanvaarbaar.

The room was spacious with good air conditioning

The room was on level 3 and there are no lifts

Everything particularly the cleanliness

They brought our breakfast very very late on our checkout day

There were no towels and no linen on the second night. Very disappointing.

My phone was removed from my bedroom even though I had another night left. But later found elsewhere.

Location and cleanliness

Lot of noise in the late hours of the night and poor breakfast arrangements.

Hat gepasst

The room was spacious and very clean. My favourite thing was the bed so comfortable 👌🏽👌🏽.

The towels are a bit old and not soft at all. They could improve on that.

The breakfast was good. No

Nothing

Nothing

The shower did not work properly, no spare toilet paper, aircon not operating, food was disgusting, towels too small, small containers of shower gel not enough for one wash, no tissues provided, no drinking water provided.

At reception, Khanya and Sima were very accommodative and willing to ensure I had a pleasant stay. After hours, Siphamandla was a gracious host :-)

Not applicable

Great location Spacious rooms Clean rooms Nice breakfast

Poor signage of which side is reception, as I arrived late at night. Had to ask for wifi password I was moved to a different room and in the morning was told I couldn't have breakfast. So had to prove to them my original booked room included breakfast. Check TV remote batteries Check shower drainage

There's was a customer that was making a noise for the entire night on Saturday, and as a result, it was difficult sleep.

Cleanliness

- Absence of Remote Access and - None Functional Kitchen with no implements

Breakfast was great I enjoyed it.

The fact that there was no place in the bathroom to put towels.

Clean and spacious room

There was too much noise the staff couldn't intervene

The staff are helpful and pleasant - and assisted with making our stay great .

The generator kicked in at 3 om and I could not sleep - my room was 101 . There was noisy people after 3 as well and they were not addressed .This was not pleasant at all

Nice size room, with super comfy mattress and pillows. We had a great night's sleep. We also had dinner at their restaurant Peper, which was very good. As we were leaving early in the morning, they packed us a snack to take away. There was undercover secure parking at the back of the facility.

Would have been nice to have bath sheets, instead of bath towels. Just a little bit more luxurious.