Steam Train
Steam Train, Ebden Street, Lukhanji Ward 6, Lukhanji Local Municipality, 5319, South Africa- Attraction
English
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About this hotel
Luxurious Accommodation
Queens Casino and Hotel, located in Queenstown, offers a luxurious stay with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom. Some rooms even feature balconies with stunning mountain views.
Fantastic Facilities
Enjoy a range of facilities during your stay, including an outdoor swimming pool, a restaurant, and a children's playground. With room service, a 24-hour front desk, and free WiFi, your comfort and convenience are guaranteed at Queens Casino and Hotel.
Convenient Location
Situated just 1.5 km from Queenstown Golf Club, this hotel is also close to Longhill Game Reserve and Lawrence De Lange Nature Reserve. With free private parking and easy access to Queenstown Airport, Queens Casino and Hotel is the perfect choice for your next getaway.
Nearby Attractions
Memorial Park
Memorial Park, Lukhanji Ward 26, Lukhanji Local Municipality, Chris Hani District Municipality, South Africa- Park
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
10:30 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
BBQ facilities
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Golf course
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Children's playground
Dry cleaning
Breakfast in the room
Packed lunches
Games room
Currency exchange
Mini golf
Babysitting/child services
Casino
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Special diet menus - on request
Wheelchair accessible
Kid meals
Snack bar
ATM/cash machine on site
Pool with view
Toilet with grab rails
Evening entertainment
Lower bathroom sink
Higher level toilet
Nightclub/DJ
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Fruits
Shallow end
Fence around pool
Fire extinguishers
Smoke alarms
CCTV outside property
CCTV in common areas
24-hour security
Key card access
Live music/performance
Broadcast Live sport events
Pub crawls
Happy hour
Stand-up comedy
Room Types
Double Room with Garden View
Up to 3 guests22 sqm2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
The pool with a view is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 3 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
22 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsPrivate entranceElectric kettle
Deluxe Double Room with Balcony
Up to 3 guests22 sqmQueen bed (151-180 cm wide)
The pool with a view is a top feature of this double room. This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
22 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsPrivate entranceElectric kettle
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(485 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 17, 2026Nothing
Nothing
10/10
Reviewed Sep 16, 2026Comfortability of the bed and your rooms have enough space .
Bathroom sink was not proper clean at all,I have picked up some long hair and your breakfast was not bad at all .
10/10
Reviewed Sep 16, 2026Everything
Nothing
10/10
Reviewed Sep 11, 2026Everything is on point
None
10/10
Reviewed Sep 9, 2026Everything
Nothing
10/10
Reviewed Sep 7, 2026The hospitality, the food even the room
None
6/10
Reviewed Sep 7, 2026The good service
I found the bathroom dustbin still with some dirt and tissues inside( it was not emptied out), used soaps in the shower
10/10
Reviewed Sep 7, 2026Good
Nb
7/10
Reviewed Sep 6, 2026Breakfast is good but almost same items everyday
Security is almost nil
10/10
Reviewed Aug 27, 2026Everything
Nothing
8/10
Reviewed Aug 26, 2026The bed was comfortable and the room neat
The fact that there was no bottled water
10/10
Reviewed Aug 18, 2026Their beds so comfortable
The staff member that was helping us was not friendly
10/10
Reviewed Aug 10, 2026I take my hat off, the respect, warmth from the staff members. The cleaner who cleaned my room deserves a raise for honesty. We forgot a very expensive gift but she took it to reception or housekeeping office. Discipline is 100%
Nothing
10/10
Reviewed Aug 9, 2026Hospitality from the staff
Nothing
10/10
Reviewed Jul 24, 2026Breakfast, always good.
Rooms to have hair dryer
9/10
Reviewed Jul 14, 2026the recptionist, Maphela went out of his to welcome us and to attend to every detail we enquired about, made sure our luggage was taken to our room and that everything in our room worked.
management could have one more person to assist at the reception in early evenings.
9/10
Reviewed Jul 13, 2026Seamless checkin and check out
Nothing
6/10
Reviewed Jul 10, 2026I loved everything about the room I booked, clean and spacious.
The ladies who were serving at breakfast could be more friendlier
10/10
Reviewed Jul 8, 2026Great hotel easy access from n6, staff is wonderful, warm and helpful even helped me with my suitcases I just forgot the guys that helped me with suitcases, even changed my room as it was 2 singles and moved me to a big bed I was here before maybe 7 years ago the place has been revamped it looked great
There is no fridge in the rooms it didnt bother me as it is winter and I was in just for one night, that thinking when I book in summer
8/10
Reviewed Jul 7, 2026Everything
None
5/10
Reviewed Jul 1, 2026Location, they need to do renovations and fix minor problems
Cleaning stuff attitude and the maintenance issue
9/10
Reviewed Jun 29, 2026Room is so clean
Water wasn't hot enough
6/10
Reviewed Jun 29, 2026No water provided in the rooms.
9/10
Reviewed Jun 28, 2026Staff were very friendly and the room very clean
Nothing
10/10
Reviewed Jun 19, 2026Everything was ok
Nothing
10/10
Reviewed Jun 19, 2026Everything is acceptable and accurate
Nothing
10/10
Reviewed Jun 19, 2026Accurate everything
Nothing
10/10
Reviewed Jun 17, 2026The rooms are clean and very comfortable beds
Food
8/10
Reviewed Jun 9, 2026Very nice
Nothing
10/10
Reviewed Jun 6, 2026I've been using them for years and they never disappoint, Clean room, comfortable bed, and friendly staff , and the Location in Queenstown is always convenient service every time I stay.
Honestly nothing major to report.
10/10
Reviewed Jun 5, 2026Everything
Food😩
10/10
Reviewed Jun 1, 2026Great attitude from staff amazing from reception. Cleaners and waiters.
None
10/10
Reviewed May 18, 2026The breakfast was good though my preferred orange juice was not available. A variety of cereals and fruits were available, hot breakfast options were satisfactory. I enjoyed an omelette and finished off with a lovely cup of cappuccino.
10/10
Reviewed May 12, 2026Breafast was deicious with variety of fresh thing to chose from.Thank you for you free breakfast
None
8/10
Reviewed May 3, 2026Everything
The mat in the rooms aren’t friendly for dust allergies.
10/10
Reviewed Apr 30, 2026Pleasant and welcoming staff from Reception to Dining and exit.
Nothing
10/10
Reviewed Apr 28, 2026Friendly staff.
No fridge in the room
2/10
Reviewed Apr 27, 2026Upon my arrival I needed to freshen up but didn’t have any hot water
9/10
Reviewed Apr 26, 2026Beautiful place
10/10
Reviewed Apr 11, 2026The Staff were super friendly and assisted with the check-in process. I will definitely be coming back. I also liked the Fridge that was in the room.
No ice machine
10/10
Reviewed Apr 1, 2026Like this hotel too much
Nothing
10/10
Reviewed Apr 1, 2026Enjoy everything
Nothing
8/10
Reviewed Mar 31, 2026Comfort, convenient, price
7/10
Reviewed Mar 30, 2026The breakfast was amazing as always.
Loud noises from other guests coming from the clubs.
10/10
Reviewed Mar 30, 2026The environment was welcoming and the staff was very friendly
The bed wasn't so good
7/10
Reviewed Mar 19, 2026Breakfast Room size was big and comfortable bed Staff was helpful I loved the breakfast
The reception was offlinc and they dont answer their Whatsapp emergency texts
9/10
Reviewed Mar 12, 2026Clean and comfortable
Fridge and water in room would be nice.
9/10
Reviewed Feb 23, 2026Almost everything
Absence of the friedge,microwave and telephone on the room
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Clean and spacious rooms
- •Friendly and helpful staff
- •Excellent food quality
Areas to consider
- •Maintenance issues in bathrooms
- •Location convenience concerns
Cleanliness
8.29/10Multiple mentions of cleanliness, but some issues with the bathroom and linens.
Service
9.06/10Overall positive feedback about staff friendliness and service.
Location
8.6/10Generally good location but some mentions of being away from attractions.
Room Quality
8.05/10Good comments about room size and comfort, with some maintenance issues.
Amenities
8.49/10Good amenities available, but suggestions for improvements like fridges in rooms.
Value for Money
8.74/10Perceived as good value for the service and comfort provided.
Food and Beverage
8.69/10Positive remarks about the food quality and service.
Overall Experience
8.87/10Overall a positive experience with some minor issues mentioned.