Whale Deck - Umtentweni Conservancy
Whale Deck - Umtentweni Conservancy, Old Saint Faith Road, Umtentweni, Hibiscus Coast Local Municipality, 4235, South Africa- Viewpoint
English
Hotels in Port Shepstone7.8Very Good(1,213 reviews) 
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59% match
Bayside Taj Hotel
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About this hotel
Convenient Location
Located in Port Shepstone, Bayside Taj Hotel is just a stone's throw away from Port Shepstone Beach and Port Shepstone Country Club, offering easy access to popular attractions in the area.
Comfortable Accommodation
With a variety of room options, including family rooms and those with kitchen facilities, guests can enjoy a comfortable stay tailored to their needs. The multilingual staff are also available 24/7 to assist with any inquiries and provide local tips.
Great Amenities
Guests can unwind at the hotel bar, stay connected with free WiFi throughout the property, and take advantage of the complimentary private parking. The proximity to Mbumbazi Nature Reserve, Southbroom Golf Club, and Oribi Gorge Nature Reserve makes it an ideal choice for nature lovers.
Ready to experience the best of Port Shepstone? Book your stay at Bayside Taj Hotel now!
Nearby Attractions
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
04:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Bar
Soundproof rooms
Private parking
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Wine/champagne
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Happy hour
Room Types
Family Room
Up to 4 guests30 sqm2 Queen bed (151-180 cm wide)
The family room includes a private bathroom fitted with a shower. Guests can make meals in the fully equipped kitchen that has a refrigerator, kitchenware and a microwave. The air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a tiled floor as well as mountain views. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
30 sqm
Mountain View
In-room amenities
Coffee/tea makerShowerTVAir conditioningKitchenetteRadioRefrigeratorDeskToiletMicrowavePrivate bathroomSatellite channelsKitchenTile/marble floorElectric kettleWardrobe or closet
Deluxe Double Room
Up to 4 guests2 Queen Bed (150-160 cm wide)
2 Queen Beds
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Food & Drink - Kitchenette with stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower, towels, and soap
Practical - Laptop workspace, iron/ironing board (on request), and guidebooks
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
In-room amenities
ShowerAir conditioningKitchenetteMicrowavePrivate bathroomStovetopToilet paperDaily housekeepingSeparate sitting areaFree WiFiSoapGuidebooks or recommendationsLaptop-friendly workspace
Deluxe Single Room
Up to 2 guestsQueen Bed (150-160 cm wide)
1 Queen Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Food & Drink - Kitchenette with stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower, towels, and soap
Practical - Laptop workspace, iron/ironing board (on request), and guidebooks
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
In-room amenities
ShowerAir conditioningKitchenetteMicrowavePrivate bathroomStovetopToilet paperDaily housekeepingSeparate sitting areaFree WiFiSoapGuidebooks or recommendationsLaptop-friendly workspace
Standard Single Room
Up to 2 guestsQueen Bed (150-160 cm wide)
1 Queen Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Food & Drink - Kitchenette with stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower, towels, and soap
Practical - Laptop workspace, iron/ironing board (on request), and guidebooks
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
In-room amenities
ShowerAir conditioningKitchenetteMicrowavePrivate bathroomStovetopToilet paperDaily housekeepingSeparate sitting areaFree WiFiSoapGuidebooks or recommendationsLaptop-friendly workspace
Double Room
Up to 2 guests25 sqmQueen bed (151-180 cm wide)
The double room includes a private bathroom fitted with a shower. Meals can be prepared in the well-fitted kitchen, which features a refrigerator, kitchenware and a microwave. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a tiled floor as well as mountain views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
Mountain View
In-room amenities
Coffee/tea makerShowerTVAir conditioningKitchenetteRadioRefrigeratorDeskToiletMicrowavePrivate bathroomSatellite channelsKitchenTile/marble floorElectric kettleWardrobe or closet
Standard Double Room
Up to 2 guests23 sqmDouble bed (131-150 cm wide)
The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
23 sqm
Deluxe Triple Room
Up to 3 guests27 sqmTwin bed (90-130 cm wide), Queen bed (151-180 cm wide)
The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
27 sqm
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,213 total)
Provider-sourced guest reviews.
6/10
Reviewed Sep 14, 2026The bed was comfortable and smelling good.
When I was showering, there was water coming down the ceiling board. Which made my hair really wet and I didn't like that cause I was not carrying a hairdryer. So I had to go home wet like that.
1/10
Reviewed Sep 6, 2026Staff was friendly
It phoned and confirmed it was wheelchair accessible and ok for a person with limited mobility. This was a total lie and this hotel DO NOT support offer rooms, reception or dining area suitable for a wheelchair
5/10
Reviewed Sep 1, 2026Location Clean Friendly staff
The body towels were not clean, they are old with holes all over could not even use them
10/10
Reviewed Aug 19, 2026The rooms were clean and spacious.
10/10
Reviewed Aug 16, 2026The room was excellent,clean and user friendly.
I was not impressed about the towels in the bathroom.There were full of smudges and look like they haven't tasted clean water for a long time.Either than that everything was excellent
3/10
Reviewed Aug 15, 2026Same as always, the place is okay
No Power for almost 2 days, the whole facility has no backup generator, we had to take a cold shower 😕very disappointing.
6/10
Reviewed Aug 11, 2026Location is good and central, breakfast was decent. 24 hour front desk is great - staff are helpful and friendly! :) Good hot shower. Clean crockery, clean flooring and carpets in common areas and rooms, hand rails along stair cases are well maintained and very useful.
While the building appears to be maintained in general and there were renovations done, the interior cleanliness and daily upkeep is lacking - bedsheets were torn and dirty (I recommend you carry your own), toilet was not clean, floor towel was frayed (no other towels provided - I recommend you carry your own). Appearance was good (new decor/ tiling/ lighting/ curtains/ furniture/ TV/ bar fridge/ kettle), but attention should rather be spent on cleanliness in my opinion. I noted used insulin syringes in the parking area - this is unsafe and unsightly, and in this respect the outside areas around the building (especially the areas around the ground floor rooms) needs to be cleared up and maintained. The pub shares a common entrance point from the outside leading up to reception. For this reason security can be improved as I was approached by inebriated individuals while carrying our luggage in - it is possible that this may just have been an odd occurrence. There is a staircase from the parking/ entrance to reception and rooms, so wheelchair access and frail or unsteady persons may have some difficulty.
8/10
Reviewed Jul 22, 2026The rooms are clean and good
The towels are old
9/10
Reviewed Jul 20, 2026Everything
8/10
Reviewed Jul 20, 2026Location, a stone thrown away from town, calming and cleanliness is always catching my attention
closing the bar before mid-night
8/10
Reviewed Jul 15, 2026The hotel was clean and better than expected.
The towels were dirty on the first day but clean ones were provided the following day. The pillowcases are a bit outdated and new ones are needed.
10/10
Reviewed Jul 9, 2026Location to the venue I was attending. Spotlessly clean and hygienic.
10/10
Reviewed Jun 29, 2026Affordable price
Remote for the TV and decoder were not working
7/10
Reviewed Jun 28, 2026Location, parking and security, cleanliness.
Breakfast
10/10
Reviewed Jun 26, 2026Quiet place ,mountain view.good customer service.
Nothing.
5/10
Reviewed Jun 22, 2026Heater wasn’t working.
9/10
Reviewed Jun 18, 2026Everything
5/10
Reviewed Jun 16, 2026The place was clean
8/10
Reviewed Jun 8, 2026Cleanliness,hospitality and parking space was just outstanding
TV channels lack a couple of important sport channels
10/10
Reviewed Jun 6, 2026Clean . Friendly stuff
3/10
Reviewed Jun 4, 2026The first room they gave us was so dirty, the aircon didn't work, room was stuffy, the beddings was disgusting had blood stains and dirty absolutely brown as if wasn't washed, pillows where dirty and brown, not a pleasant experience at all
10/10
Reviewed Jun 1, 2026I liked that it was very quite and very peaceful with no disturbances. It was very clean and the staff was very friendly and made the stay very confortable.
10/10
Reviewed May 29, 2026I liked everything from the location to the service. Rooms are beautiful and well mantained
7/10
Reviewed May 28, 2026A warm welcome from njabulo and check in time open till late
1/10
Reviewed May 27, 2026Could they be removed from this placr from booking. Com because thier standard
Everything its not OK in that place.. Foul smell dirty, torn sheets and curtains, bed bugs tjoo MASEPA FELA.. HILBROW I. PORT SHEPSTONE.. PEOPLE SHOULDN'T BOOK THERE AT ALL...
10/10
Reviewed May 24, 2026Clean Accurate
Nothing
8/10
Reviewed May 20, 2026The staff members were friendly and welcoming.
The location of the hotel and the premises felt like was not safe enough for my vehicle.
7/10
Reviewed May 19, 2026Altes Hotel, reicht für 1 Übernachtung zur Durchreise, Frühstück angeschaut und in den Mietwagen gestiegen und weiter
8/10
Reviewed May 18, 2026The room, clean toilet and floors just some hairpiece on the pillow cases and towels are a no no. Not white anymore
7/10
Reviewed May 15, 2026Staff excellent and helpful, rooms were clean.
Breakfast was cereals only
10/10
Reviewed May 15, 2026Everything
Nothing
8/10
Reviewed May 12, 2026Tranquility and peacefully no noise. The place is clean, beautiful bedrooms. Promised us to give us free breakfast.
Towels were older and not interesting. There were no side plates for the microwave. No spoons.
8/10
Reviewed May 12, 2026Room
Location
7/10
Reviewed May 10, 2026Neat and tidy
Bathroom towels a bit old
10/10
Reviewed May 10, 2026Excellent service and attitude
None
9/10
Reviewed May 9, 2026Cleanliness and quietness
No coffee set in my room but only kettle and coffee mugs.
10/10
Reviewed May 5, 2026Staff is very friendly
Towels, they need to change them
10/10
Reviewed May 4, 2026Everything,their rooms are clean and beautiful
Nothing
8/10
Reviewed May 3, 2026Everything about it was perfect
None
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Clean rooms
- •Good breakfast
Areas to consider
- •Poor wifi
- •Hot water issues
- •Limited amenities
Cleanliness
7.54/10Overall cleanliness was highlighted positively, but some mentioned issues with water shortages.
Service
8.71/10Staff were described as friendly and accommodating in several reviews.
Location
6.75/10Mixed sentiments about the location, with some negative comments about industrial surroundings.
Room Quality
8.2/10Rooms were generally well-reviewed for cleanliness and comfort.
Amenities
7.23/10Some amenities were missing such as a proper TV service and poor internet.
Value for Money
8.19/10Overall value was considered fair by several guests against the price paid.
Food and Beverage
7.74/10Breakfast received praise, but some felt the variety was lacking.
Overall Experience
8.01/10The stay experience was largely positive despite some issues.