La Montagne Guest Lodge

Great view, friendly staff, even got flowers and chocolates on our bed. Beautiful gardens.

nothing

Everything

It's a pleasure to visit such nice places with dedicated people and friends stuff members not forgetting the view of the surrounding areas and the dam

The view was amazing and staff were so professional and truly excellent.

Unfortunately, the bathroom was not clean, the TV kept switching on and off, the kettle did not work, and security personnel were setting up directly outside our pouch, which disrupted our privacy. The swimming pool was also dirty and clearly not maintained. These issues significantly impacted the comfort of my stay.

Staff,the place was awesome

Electricity issues and we were asking for candles instead of the staff to provide us with candles

The staff was very friendly and very helpful, it was clean, the views were dope.

Uhm, hard to say. I’d say WiFi wasn’t that easily accessible but if you’re looking for a getaway were you get to unplug then you can’t complain about WiFi.

Both great

Jacuzzi was off when we arrived. Next morning way to hot. No place to control temp. Dirty. Battled to lock/unlock unit. Bathroom doorknob missing. No mirror in dressingroom. Couldn't open windows because of monkeys. Private jacuzzi, not so private.

The location is great with a beautiful view. Staff is friendly and helpful. They let us check in earlier. I would probably book again if the opportunity comes along to stay in the area, but select a different type of room.

The tented room is very old. Tent still good but decking is extremely old. With every step the cupboard would move/rattle. The curtain was not hooked in properly and does not cover a lot of light from the outside. The airconditioner did not work. At least there was an extra blanket in the closet, but we still slept very cold. We got back late at night from a function at another venue and did not want to complain that time of night.

The food was awesome

The area was well situated

Hot water on the first day was not available apparently the geyser was off. The TV is old fashioned one is not able to watch Dstv

The view

For the price you pay breakfast can at least be included

Beautiful location and view. Beautiful garden

The position was excellent. The dining /outdoor area was beautiful. The staff were friendly and helpful. Gardens were stunning.

The tents and chalets look very tired. Could do with paint and varnish. Wooden decks need painting and upgrading. Service in the dining room very slow. Waited an hour and a half one lunch time for two toasted sandwiches. We left without eating.

Staff very friendly and efficient and helpful.Took care of us from the very 1st day we checked in for our stay.I just wanna say Thank you to the gentleman who worked at reception and restaurant 😀 he is really passionate about his work and loves his clients / customers.Well mannered also.

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Lovely food and breakfast was great

The accommodation was not great. There was no shower and the unit was freezing.

Good service beautiful place very friendly staff

I absolutely loved the service received from all that worked there. Food was amazing as well as the cocktails. I would not have enjoyed my stay if it wasn't for the staff.

I booked a tent for a glamping experience. 4 hours after checking in I saw 2 rats in my room and informed management who sent staff to assist. I was then moved into their bnb rooms for the night which I did not book for. I was in that predicament due to the properties lack of cleanliness, and I was not offered a refund or another night in future but a simple "we try to keep creatures out....". As owners and management, you need to do better and rectify the problem instead of telling me that I was given a room (which I did not book for) to compensate.

perfect

THE VIEW

The view was exceptional

I payed for an executive suit. When I got there the room was next to their kitchen and bar, when try to lay a complain I was told to take my complain to booking.com . What pissed me the most is that when I made my own investigations asking people around about how much they paid for the secluded bankers I found out people paid way less than me. Nevertheless the entire trip was marvelous

Great location and friendly staff, not ideal for a small car getaway 😅

Just the drive to the top, it’s a bit hard to get up there

Just ohryt

Nothing

The room we were staying in... It was not clean at all, ohh the air con didn't even work also don't get me talking abt the electricity... Light kept on tripping we had to sleep before the planned time... And ohh woke up to shower with cold water because there were issues with electricity... Told the manager and the answer we got from him was "I will pass it on to management" and left it there..... If it was not for the fact that we booked already we wouldn't have slept there!!!!! Worst place ever to book in!!!!

I loved the view, it's surrounded by mountains.

The furniture was outdated, and the bed made irritating noises even with slight movement. The kettle was old and had visible residue. The food was average, but overpriced for the quality offered.

Good people

Nothing

I liked the view

There were rat's, we couldn't sleep the whole night.

The service

The food not nice and expensive..the room we were on the aircon was not working we reported it almost everyday but nothing was done ..we came back sick (flue)..

I liked the views from the property.

I noticed some cleanliness issues, including mould on the pillow, stains on the duvet, and mould present on the shower floor. This did affect my overall comfort during the stay. The restaurant service was also slower than expected, and the pricing did not quite reflect the quality of the food. With some attention to housekeeping standards and service efficiency, this could be a much more pleasant experience for future guests.

Stuff was friendly

Jacuzzi was not working, they don't change sheets when every morning, and they don't clean properly. We cleaned the toilet on our own

Beautiful area, nice views of the dam.

Room furniture is old and outdated. They put all their effort into making the restaurant look good. Once you’re inside the estate, the drive to the lodge is horrible!! Narrow gravel road.

It’s nice, quiet and very clean

Really nice staff, and a nice restaurant on site.

Room was slightly dated. When we arrived the jacuzzi was broken but maintenance did fix it promptly.

The view,and staff was excellent

The staff was super friendly

I was put in the room I did not book

Great views and location. Friendly staff. Room was made up very nice and kept clean.

The unit is quite dated and was in need of quite some maintenance. The sliding door to the unit did not close properly as the wheels were worn out. The jacuzzi knobs were worn The cupboard was not sturdy and had some water damage

Unbelievable view - fantastic property - fantastic restaurant with a big variety.

Nothing

The staff were absolutely accommodating. We really enjoyed our stay. Thank you.

The view was amazing

Main reason for booking was the jacuzzi which was not working and dirty , rooms were full of ants, pillows smell and has stains all over , bathroom had a constant damp smell

The views and the staff were excellent

The room facilities were decent but we did have a leaking toilet and no water pressure for the bath.

Staff are very friendly and welcoming.

It is extremely run down. EXTREMELY.

The place was clean and the view and the food was great, staff friendly

The stains on the bedding

The venue is stunning

The roads

Location

Bedding not clean, old towels

Loved the view, friendly staff, food.

Rusted steel roof at the entrance

It was very peaceful, staff lovely, food very good, very clean, well manicured gardens, pool and outdoor jacuzzis cleaned daily. Kim very good host Awesome views

My only one thing in our guest lodge there wasn’t a mirror near a plug socket which made styling hair difficult. (Very very minor issue). However I didn’t ask the owner if there was a portable mirror available.

Very nice view of the dam from the restaurant.

The tent accommodation need to be removed and replacement with log cabins even if small ones. Also, having garden staff working in the morning whilst one is sleeping makes it hard to rest. Perhaps they work during the week when I imagine thete could be less visitors on hand

The staff was amazing. The team at the restaurant went out of their way to make sure we enjoy. The food was great

The tent needs some work. The wood is falling apart. One of the wood on the strairs just broke which could ha e created some serious injury. The linen was not clean.

The pool area and the beautiful view of the Hartbeespoort dam. Very stunning and clean.

Our room was very old fashioned and we have to bath with cold water. There was a dirty towel in our closet and bugs on the inside of the door. Our Sunday breakfast wasn’t so great the sausages and the bacon was very dry the glasses and cutlery was dirty. The mushrooms were murky and didn’t look right.

Good location Excellent service Beautiful landscaping Once there you don’t need to go anywhere Felt safe and our stay was amazing

All was good we liked everything

Food was absolutely amazing!

Everything was great. Food, service, staff, view, massage.....

1) Cushions in room to sleep on a bit flat. 2) Would have been nice to have a bar fridge to keep cooldrinks and water cold (but we did get a bucket with ice from the restuarant) 3) Pool loungers not comfy All the above small things. Will go back any day

Views and good restaurant

We enjoyed the surroundings. The breakfast was great with very friendly and helpful staff.

We enjoyed everything but would have appreciated a bottle of water in the room.

View was fantastic, Breakfast was great but a bit of variety would have been nice Dinner was tasty - lamb curry but was served in bits and found prices high

Covered area Infront of reception as well as the wooden decks need attention.. paint and wood replacement and treatment...

The staff was very friendly. Keep it up

There wasn't a variety on breakfast. Add more channels on your TV 📺

The staff was friendly and helpful. The facility The view was exceptional. The breakfast please have variety of menus and juices have cereals and fruits .Accept every is on point 👉.

The breakfast was super and was always prepared on time. The location is somehow rural.

The disturbance caused by monkeys during our sleep at night.

We had a wonderful weekend stay at La Montagne in Hartebeespoortdam. The establishment is officially 4-star, but the service we received exceeded a 5-star level. The staff were exceptionally friendly, professional, and genuinely helpful. The property and gardens were immaculate, and the views over the dam were breathtaking, it honestly reminded us of the lakes in Italy. The restaurant was also excellent, with great choices for both lunch and dinner, and the price point is very good for the generous portion sizes. Breakfast was hearty and we didn’t want for anything. Every small detail felt thoughtfully considered and well implemented. We’ll definitely be back.

The place is beautiful, very approachable and friendly staff,nice food as well.

Cleaning on the tent was a little disappointing

It was stowed away at the mountain but still closer to places i wanted to visit, it's beautiful, the staff were very nice they made sure we had a great stay

It is difficult to locate, the reception lady wasn't so polite. The bedsheets appeared to be dirty when we arrived, they did change them but they don't really lookthe cleaniest still

View, pool area. Quiet House keeping lady was amazing and helped me out with a medical incident.

We were in honeymoon suite. I would supply towels to the private jacuzzi and an umbrella. And a Mat at the door as the tiles are slippery. We went over Christmas and because we didn't option for the R695 per person lunch and didn't know they would be opening the lunch to non hotel members and closing the restaurant to us we actually left a day early as we couldn't eat lunch anywhere even the KFC closed down the road. Breakfast was nice and only Christmas day did they not bring me my toast and under cooked the pork sausages but offering either a small glass of juice or a coffee seemed a little cheap. Oh and when we arrived reception is dark and disorganised even though it was 2 o'clock and when we left early we couldn't tell anyone as no one was in reception. 9am I went back and told the waitering staff. Drive into the property is not great but not for a long distance. Rain made it worse though .

The View and service from the staff.

Nothing.

The staff try their best

This accommodation is very misleadingly represented on Booking.com. Access to the property requires approximately 10 minutes of off-road driving, and a 4x4 vehicle is essential — this is not clearly disclosed. The property itself is poorly maintained and lacks basic guest comfort considerations. While it is understandable that the accommodation is located in a bush setting, there appears to be little to no effort made to manage insects. There were significant issues with mosquitoes, fruit flies, spiders, and other bugs throughout the stay. No preventative measures were in place, such as mosquito nets over the beds, room fumigation, candles, or repellents in dining areas. The room was inadequately cleaned, and a coffee table containing dead insects as a decorative feature was particularly unpleasant and off-putting. During dinner, insects continuously flew into our food and hair, making the experience extremely uncomfortable. At night, bugs were flying around the room and onto our faces, making sleep nearly impossible. Using a phone with the light on attracted even more insects. Both my fiancé and I left with multiple insect bites. This booking was made to celebrate my fiancé’s 30th birthday, which made the experience even more disappointing. We had booked for two nights but checked out after one miserable, sleepless night. This was a complete waste of money, and I would not recommend this accommodation. While being in the bush naturally comes with insects, it is reasonable to expect that the establishment takes basic measures to minimise discomfort and ensure guest wellbeing. This level of neglect shows a lack of consideration for guests.

The lodge is beautifully located and offers a peaceful, remote escape. The rugged road leading up to the property adds to the “real getaway” feeling, though I’d recommend a vehicle with decent ground clearance. The staff were warm and welcoming, the restaurant team was excellent, and the food and views from the deck were outstanding. The luxury tents are a brilliant touch for this setting, and I thoroughly enjoyed my stay.

Food was good and tasty

The signage of the place, is hard to recognise

Breakfast was perfect, Dinner and lunch was a bit expensive and didn't enjoy the food, the food were small portion.

they should increase the food scale to match the price

The only thing nice was the view.

It was dirty, the jacuzzi bath shot out dead ants and worms, there was a millipede nest in our room and then kept crawling out the wall.

Evrything 10/10 very happy

Private and Serene

We loved the Wow effect as we entered the parking area after the 7min gravel road. The view from our luxury tent 7 was awesome. Better still was the view from the deck near the restaurant. The breakfast was simply fabulous. Staff, Simon, Jabulani, Abel the security, lady who cleaned our tent and the guy who washed our car, without us asking they are AL' a great tribute to the total package of service. We were 2 hrs early for check in but they STILL accommodated us. We'll be back for sure. 💯🙏👌☑️

Nothing to complain about

Nice day view from the pool

The room is not what I saw on the picture.very small and smelly...the furniture is too old

The view is breathtaking , not forgetting the staff , Jabu made us laugh and ensured we are comfortable he deserves a raiseeee!!!

The food was not that good but overall it’s a good place

The staff were amazing, especially the staff at the restaurant. The view from the pool is nice and the Jacuzzi is a nice add one. Just a pity it didn't work properly but it was nice to sit in.

Misleading room description, disappointed with our stay The photos and description were misleading. We booked the Luxury Room with Private Jacuzzi specifically because it stated that the jacuzzi and balcony were private. This is not true. The jacuzzi is completely visible from the neighbouring room, which made it very uncomfortable to use. When the guests next to us checked in, they could see us directly in the jacuzzi. It should be described as exclusive use, not private. The jacuzzi was also very noisy, which would disturb the next room if used at night. The aircon in the room did not work properly and could not cool the room, even after running it for a long time. The shower water was only lukewarm, not hot, and the room overall needs maintenance, there are many patches and unfinished areas on the walls. We paid for a room with a private jacuzzi, and because it wasn’t private, we couldn’t use it as intended. Very disappointing experience, and not what was advertised.

The location is awesome

The rooms needs refreshing because due to the lodge being in the bush, windows are forever closed leaving a damp stuffy feel in the rooms. Due to lack of proper roads we had to leave our car (due to very low ground clearance) at the Estate gate with security and hitch hike back to the lodge. They should consider shuttle service from gate to the lodge for those who doesn’t own SUVs or bakkies

The view of this place is truly amazing.

Wish they had a heated pool

Location and views

The quiet surroundings and view was exceptional. The food was of a high quality.

Unfortunately we had a very big thunderstorm and the electricity was cut, the solar battery back-up ran out. Not anybody's fault but no Plan B was available like candles etc. They did however organised a mobile generator at the restaurant for cellphone charging and hair dryers.

All was okay we struggled with hot water at first day but it was sorted ..it is peaceful.the food however let us down .but it is a peaceful place ... secluded as I wanted

Perfect getaway, great facilities, friendly staff - attentive to all our requests. Great location with stunning views. Thank you.

We could not fault anything; thank you.

The view

Firstly the road from boom gate is no friendly I think they need to warn us not use small cars Secondly I’ve noticed some things in ma room to show that it was cleaned properly Thirdly the TV was not working it kept on scanning change n I had to use ma phone to watch Bafana Bafana Lastly may they plz put phones in those rooms

The location, the view was all good but mostly the staff yooo😍 so friendly and welcoming making it feel like home. Si and Jabulane kept us on our toes laughing 🤣❤️all the way. They were heipful with everything we needed.

Sofa in room 4 is not usable🙁

The staff was very kind and helpful.

Tent7 balcony needs some painting work done.

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Location