Salt Rock Hotel and Beach Resort

Love the food especially the breakfast-loved the buttenut fritters (small fat cakes) , nice touch and best omlette ever

Bathroom in the room situation

I’m not a breakfast eater, so I didn’t have the opportunity to sample your breakfast, every other aspect of my stay was outstanding. The reception team and all your staff were exceptional—warm, welcoming, and highly professional. Having travelled on business to 53 countries and stayed in hotels around the world, I can honestly say that your laundry service is the finest I have ever experienced. I was staying at your hotel while attending my 1968 class reunion, and the luncheon we enjoyed on the enclosed glass veranda on 1 August was simply excellent. The food was superb, and the service matched it in every respect. Thank you to everyone for making my stay such a memorable and enjoyable one.

The lack of USB ports at the desk. A light at the desk. From room 3 the view is excellent through the palm trees. However, the roofs one looks over do you need a sweep? I know it’s a difficult time of the year being winter.

Breakfast was decent, and good choice. Cappuccino and earl grey tea was scarce,

The bed was not comfortable and it was short base for a tall person not practical.

Very clean and excellent food

Nothing

Beautiful location Price was expensive

Rooms could be more modern

Friendly staff, nice playroom, view of the beach, grass area to play in front of the hotel, nice with two floors in the room then. Then one can sleep and the other eg watch tv

Restaurant, slow impersonal service and not the best breakfast. Eg When I ask for a scramble egg with cheese they just took the half coold heated scramble and put some grated cheese that of course did not melt.

Beautiful views, clean rooms, excellent service, lovely breakfast

The views and the location in general

Breakfast was fantastic

Friendly staff, great accommodation and beautiful design

Breakfast was good.

Service not up to standard

Great location and staff

Nothing

Best location, loved the sea view and interconnected family rooms

A bit of maintenance is needed, aged furniture and door handles. Offering some bottled water would be appreciated for a property in this price range

The location - on the beach setting

Bit outdated, old look but did have some charm

The food was amazing

The view and the food

Breakfast is excellent with a wholenlit to choose from. They make the best omelette . The garden is plush and beautiful views of the sea.

The idea of showering in a bath that gets clogged. The hotel could do with modern bathrooms and a proper shower facilities.. the positioning of the TV could be improved ( consider tv brackets)

The location and views are amazing!

Didn’t have hot water in the room and had to be moved.

Beautifully situated with magnificent sea views.

N/A

Excellent location, amazing staff and the best curry ever!

the breakfast was very good and the location is super

the appearance and hospitality of the staff on the massage side was bad, I ended up cancelling the appointment for my wife

Wonderful location right on the beach. A lovely, well run family hote.

Overall, this is one of the best locations, old charm with great beachfront views. Lovely breakfast and meal options . This was a return trip with family, and everyone was catered for. Even with late arrival, we were covered.

A mini fridge in the rooms would be a great addition

liked the sea views and the meals

lighting in the room was weird

Location and the food.

The hotel is old and needs renovation or updating

The location was perfect, on the beach. The staff were extremely friendly and helpful.

It would have been nice to have a boardwalk along the beach. The room was more of a holiday flatlet than a hotel room, and needed some esthetic maintenance.

Need to improve in restaurant staff service. Service was very poor.

Staff service at the restaurant.

Loved the colonial feel of the hotel. The restaurant and grounds overlooking the beach is absolutely beautiful !

Our room was very far away and no lift to that floor. Was noisy at times in that section as well.

The ocean views

The lifter is old needs attention

Lovely views from the room. The duplex accommodation was perfect for friends who required privacy.

Fewer children would have been better.

Location was outstanding, the view was spectacular, woke to a glorious sunrise on my first day. The food was exceptional. The staff were friendly.

I can’t really fault anything, even the older items are beautifully nostalgic.

Location location location and olde worlde charm! I first stayed here in 1969 - it is a unique place that has managed to maintain high standards of customer care and cuisine

Nothing

Position of the property and the friendly staff!

Rooms are very old and dated

Our Salt Rock check in was welcoming and the location was perfect, steps just outside our very large terrace leading virtually straight onto the beach and the tidal pool close by. Travelling with our two older kids we had a spacious family room, with a screen dividing the area which worked well. There was a fridge which was handy and a kettle to make drinks although the selection was a bit mean. The breakfast was good, a decent choice of things available, although could have done with a more exotic fruit platter, apple is a bit boring! We had dinner on the outside restaurant terraces, which was lovely, all lit up with fairy lights & the sound of the sea, food was great. The hotel pool was great to chill out by and the service excellent, good lunch menu and delicious smoothies.

The Salt Rock obviously trades on its location and its 1930's colonial seaside vibe, but to be honest, the room felt pretty dated and in need of a refresh for the rate we were paying. The hotel corridors leading to the rooms were quite dark and damp, it felt like you were going somewhere municipal. The terrace outside our room, was huge with fabulous sea views, but it needed some kind of shade and nicer seating (plastic chairs!) as it was too hot to sit out on.

Obviously location is superb.

Very out dated but clean and comfortable.

Everything, please host us for free atleast weekdays. Please please

None

Location. Best sea views from the rooms

Nothing

Location

Rooms have plenty of stairs going DOWN. The further down the flight of stairs the less beach view and no lifts/escalators as an alternative for that many stairs. I think I was located at one of the least preferred rooms.

Location was excellent

Décor in rooms extremely dated. No air-conditioning in rooms. We waited extremely long at the restaurant to order and be served the first night and even gave it another chance again but the second night we got up and went elsewhere for dinner as no-one was taking our order

beautiful views, peaceful and tranquil,

the menu is very limited especially if you are staying for longer than 2 days

The location

Everything was great

Staff lack motivation. Service poor. Possible moral issues?

Breakfast was basic. Room was basic Service all over excellent

Just to be more informed around activities in surrounding area. How safe it is to walk on the beach and how far should a.person go.

Brilliant location right on the beach. The staff where extremely friendly and helpful. We even had a small problem with our bathroom where the toilet didn't receive any water and it was sorted out within 30 min. Their breakfast and lunches where always very well made and delicious. Rooms where cleaned daily and the overall look of the hotel is neat and clean. There where maintenance carried out while we where there, so they do look after their property. There are warnings about the monkeys and that you need to keep everything closed, but I have to say that we where not bothered by them at all. One cheeky monkey did help themself to a few grapes one breakfast morning but that was as far as that went. Did enjoy the massage as well and was real value for money.

The hotel itself is old, not in the "charming" old way, just old. The lift is probably still from the 1950's so we opted for the stairs (80 to the beach from our room so a nice workout after breakfast). It is however well maintained. Just a pity there isn't a fridge in the rooms (people with medicine that needs to be kept cool might have a problem there, we made a plan with a cooler box), although it is present in their more expensive rooms it seem. The wifi itself where also very shoddy, it will probably be better to use your own. Our room was above the designated smoking area which had 2 problems. The 1st is that there isn't real privacy in the room if the curtains are open. The other issue is that all the smoke gets into the room if you dare open the windows. (It's extremely humid if the windows are closed and only the fan is on in the room). Although staff where always friendly and helpful, the quickness and efficiency where not always there and we had to wait a few times before a waiter was available to assist us. We where on vacation and thus not in a hurry so no train smash but they can have a look at that. We where also a witness on two occasions where staff where shouting at each other due to incorrect orders and I feel that that shouldn't happen in front of patrons. I feel for the price being paid I get less in the room that what I get in B&B's I stay in for almost half the price.

The premises provides everything - beach, pool, bars, restaurant & stunning views

Like a small resort

Views, and quality of food is excellent.

Breakfast was good. Just missed the cold meat and cheeses. Food gets to dry, especially if you go and eat at 09h00

The reception staff are not so friendly as the other staff.

Perfect location, views, services, best buffet breakfast on the coast, always a consistently good experience.

The view. And hotels staff

The bathroom was absolutely dirty, and the toilet had a leaking. Water was coming into the room, all wet all my bags . It was just bad. I can't understand why they did not change the room

The staff were so helpful and friendly. When I complained about the doors in my room, it was immediately seen to. The breakfasts were amazing!

The glass doors of my room were very difficult to open and close. The first time I opened the doors, the one door broke off its hinge. The whole framework of windows and doors needs to be updated and replaced. When I reported it to reception, the maintenance staff arrived immediately and fixed the hinge. When I struggled to close the doors, they suggested I move to another room so they could replace the doors. Unfortunately, my stay was cut short due to my daughter-in-law passing away in a car accident.

Really appreciated the immediate change of room when the receptionist (Thobeka) saw that my 88-year old mother would not cope with the stairs in the shared room that I had booked for us online. Facilities well maintained and clean. Staff friendly and helpful.

Everything was wonderful. The staff went out of their way to help

Good food. Great location. Great bar and atmosphere. Fish tank needs a clean!

service a bit slow. Residents unable to reserve a table for meals

On the beach

Coco restaurant not flexible about orders

Breakfast was fine

The room was very basic. When we arrived, I was told to come back later as it was 25 minutes before our arrival time. My husband had a knee operation and we are pensioners. They put it us in a family room. One room was upstairs and the main room downstairs. We had to ask for a better room.

Everything was perfect for an enjoyable relaxing weekend. We will be back

Good variety and fresh breakfast. Rooms comfortable and quiet enough. Clean beach front.

Duvet too hot in Kzn climate, even in winter. Thinner one or a blanket would be more appropriate.

Breakfast, location and charm

Aircon

Location

Flies in several food items

The breakfast was phenomenal, highlight of my day. Location wasn’t a major issue because I used UBER all the time. The only real problem and this wasn’t the fault of the hotel, was that there was no swimming beach with lifeguards which I found a big weakness. The tidal pool just wasn’t an adequate substitute. The last two issue were the games room which I thought was inadequately stocked and I think it would have been great were there a shuttle service at a reasonable price to a number of select attractions.

Please see above.

The ocean right on the doorstep was wonderful, to fall asleep at night to the sound of the waves and wake up in the morning to a vast expansive view of the ocean was magical. The calm manner of the staff, always attentive and available but discreet and unobtrusive. The delicious breakfast buffet with all the breakfast elements on offer. The many different places to sit and have a drink or a meal. Inside the restuarant or onbthe verandah, next to the pool or closer to the bar. On the lawn or on the wooden deck - every mealtime was a different experience because of this.

Didn't partake in the breakfast. the times were not suitable to me.

The buildings need to be more maintained and cleaned.

Location is excellent, room was clean and tidy, breakfast was excellent. True value for money, will definitely recommend it to friends.

Nothing to dislike. However certain areas could do with a little revamp.

Ontvangs is vriendelik en hulpvaardig. Die strand was loopadstand.

Het Maandag in geboek. Ons het betaal vir bed en ontbyt. Die Dinsdag oggend was daar net pap en brood geen eiers of bacon of enige iets anders nie. Indien ons iets soos bacon of eiers wou hê mos ons dit van die menu af bestel. En daarvoor betaal. Dan was daar ook geen hasrdroër in die kamer soos gesê is in die advertensie. Die kelners is nie baie vriendlik of vinnig nie. Ons moes selfs een gaan roep het om ons bestelling te vat.

The food is amazing; lovely atmosphere

No aircon in our room - still manageable with fans and open windows in the room.

A great experience with food, service, clean facilities

I thought the rates was a bit high but wrote it off against the beauty of the hotel and surrounds

The staff and the food

The stairs - we travelled with a 2 year old. So the stairs were a bit unsafe.